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Hilton Montreal/Laval

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Traveler (140)
Room & Suite (71)
Dining (27)
Overview
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible2%
Travelers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Montreal/Laval
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Montreal/Laval
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (523)
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398 results
Traveler rating
175
133
58
21
11
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LanguageEnglish
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175
133
58
21
11
Show reviews that mention
All reviewsmontreal lavalthe executive loungefree parkingyul airportdiamond membernice hotelthe hotel staffbreakfast buffetconvenient locationhot tubwould highly recommend this hotellarge mallwi fioff the highwayrenovated roombusiness centershopping mall
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1 - 5 of 398 reviews
Reviewed 3 weeks ago via mobile

Do not stay here. In the middle of no where with terrible customer service. I was charged by the hotel when I actually paid using my Hilton points. I’ve been hearing I’m getting a refund for over a week now and unfortunately they are just...More

1  Thank MilanaL
Response from Sarah_Elhanachi, Guest Relations Manager at Hilton Montreal/LavalResponded 3 weeks ago

Bonjour Mrs Levin, We once again apologize for the mistake that was committed on your reservation. As explained by our Accounting Manager, the refund has been processed on our end last week, as shown on the folio that was sent. However, some banks take longer...More

Hotel's Favorite
Reviewed February 8, 2018

It looks like Hilton is working hard to update their hotels, which also seems to be the case with the Hilton Laval Montreal. It's clear from the outside that the hotel is not amongst the newest buildings, but once inside you quickly forget this. All...More

Thank ThomasEMM
Response from Sarah_Elhanachi, Guest Relations Manager at Hilton Montreal/LavalResponded February 12, 2018

We would like to thank you for taking the time to leave a review on TripAdvisor. Your comments and suggestions are very important to us to improve the service we provide our guests. We are glad to notice that you have enjoyed your stay and...More

Reviewed 4 weeks ago via mobile

We stayed there for a couple nights and loved everything about it. The staff were great, friendly, and helpful. The breakfast was good and the location is right off the highway so it was very convenient.More

Thank Dara P
Response from Sarah_Elhanachi, Guest Relations Manager at Hilton Montreal/LavalResponded 4 weeks ago

We would like to thank you for taking the time to leave a review on TripAdvisor. Your comments and suggestions are very important to us to improve the service we provide our guests. We are glad to notice that you have enjoyed your stay and...More

Reviewed March 3, 2018 via mobile

My family visited this hotel because we had to vacate our home for a few days in the coldest weather in years. The care that we received was outstanding. Manon at the front desk was extra nice and attentive. Shaoli was also very helpful. And...More

2  Thank manseekingfood
Response from Sarah_Elhanachi, Guest Relations Manager at Hilton Montreal/LavalResponded March 6, 2018

We would like to thank you for taking the time to leave a review on TripAdvisor. Your comments and suggestions are very important to us to improve the service we provide our guests. We are glad to notice that you have enjoyed your stay and...More

Reviewed February 16, 2018

We stayed at Hilton Laval while going to a show in Laval, warm welcome from the staff during check-in and check out, very easy to be answered in French or English, Hilton Laval is on the top of my list regarding luxury hotel in the...More

Thank AnnThi
Response from Sarah_Elhanachi, Guest Relations Manager at Hilton Montreal/LavalResponded February 18, 2018

We would like to thank you for taking the time to leave a review on TripAdvisor. Your comments and suggestions are very important to us to improve the service we provide our guests. We are glad to notice that you have enjoyed your stay and...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
$131 - $238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$131 - $238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (140)
Room & Suite (71)
Dining (27)
Pool & Beach (6)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
LYNNE G
September 6, 2016|
AnswerShow all 2 answers
Response from Gary D | Reviewed this property |
I do not know. I would recommend MapQuest for that info. Have a great day.
0
Votes
ITravelTooMuch2
August 2, 2016|
AnswerShow all 5 answers
Response from Sarah_Elhanachi | Property representative |
Bonjour, Unfortunately, our hotel does not offer a shuttle service. However, you may use a taxi service, a limousine service or there are also many car rental stores located near the hotel. Thank you.
0
Votes
medesgagne
June 11, 2015|
AnswerShow all 2 answers
Response from DanMcw18 |
I don't know if it's too late for you, but you can get to the Montmorency Metro in Laval using a city bus down Le Corbusier, which is a major north/south street about a 4 minute walk from the hotel. The AMT web site predicts... More
0
Votes
Room Tips
"Stay on the HH floors"
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"Think twice before you book here!"
Read review
"clean, modern, luxurious"
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"None, all the rooms are noisy and poorly insulated."
Read review
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