We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Charlottetown

Hotel website
Hotel deals
238 Grafton Street, Charlottetown, Prince Edward Island C1A 1L5, Canada
Special Offer
BEST VALUE RATE BOOK NOW
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN Charlottetown
View Map
Add Photo Write a Review

441 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Signal Mountain, Tennessee
Level Contributor
87 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel, while split across a street, is a value answer to staying downtown in Charlottetown, PEI. Of course, the downtown area is easily walkable and the BW is right on the edge downtown. There are a number of restaurants very close by. The continental breakfast is quite good and there is a way to "shuttle" back and forth from... More 

Helpful?
Thank William H
Wayne C, General Manager at BEST WESTERN Charlottetown, responded to this review

Thank you for taking the time to share your comments on your recent stay with us. You do a very good job of explaining our two buildings and the convenience of our location. I hope we see you in the near future. Sincerely, Wayne Cotton, AGM More 

Halifax, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 5, 2016

I've stayed at many hotels in the past 30 years including many Best Westerns so it came as a surprise that this hotel appeared to be an older renovated hotel which has seen better days. Three nights were spent in the hotel. One of the floor lamps in our suite had a burned out lamp and the ironing board pad... More 

Helpful?
Thank Marc C
Wayne C, General Manager at BEST WESTERN Charlottetown, responded to this review

Thank you for taking the time to give such a detailed explanation of your stay with us. You are correct that we are an older hotel which we feel gives us some character. An interesting note for you, on our age, we are one of the few remaining original BEST WESTERN's in Atlantic Canada. Which gives some guests a nice... More 

Petitcodiac, New Brunswick
2 reviews
5 of 5 stars Reviewed December 29, 2015

Excellent location in downtown Charlottetown for a reasonably priced family stay. Our home away from home in PEI - Very friendly and efficient staff , hot breakfast, indoor pool, and lots of parking make for a relaxing and enjoyable stay.

Review collected in partnership with Best Western

Helpful?
Thank CanadaKM
Wayne C, General Manager at BEST WESTERN Charlottetown, responded to this review

Thank you for taking the time to rate and comment on your stay with us. We strive to provide excellent service and it is always nice to read that we have provided this to our guests. I hope you will return to stay with us in the future. Sincerely, Wayne Cotton, GM More 

Guelph, Canada
1 review
5 of 5 stars Reviewed December 28, 2015

Nice place to stay, enjoyed the swimming pool, and room was nice and big for my family to visit me. Breakfast was great and love that toaster. Love the door key system, no need to insert the card. Love the seperate living/family room with a second television. Nice place to relax and watch tv.

Review collected in partnership with Best Western

Helpful?
Thank Louis M
Wayne C, General Manager at BEST WESTERN Charlottetown, responded to this review

Thank you for sharing your comments on your recent stay with us. I am so very pleased that you enjoyed one of our spacious Suites with your Family. The pool is always a hit with families and it is so very nice to read that you were able to take advantage of this area in our hotel. I hope we... More 

Dar Es Salaam, Tanzania
1 review
4 of 5 stars Reviewed December 16, 2015

We stayed five nights at this hotel and I can definitely recommend it. Just make sure to have someone help you wiht your luggage and to show you to your room if they place you in the north tower because is a long and complicated walk !

Review collected in partnership with Best Western

Helpful?
Thank Luis H
Wayne C, General Manager at BEST WESTERN Charlottetown, responded to this review

Thank you for taking the time to share your comments on your recent stay with us. I appreciate your comments on the extra walk going to our second building. I am sorry that one of our Associates did not assist you with your luggage. I will take this to the team to ensure they understand the concerns you bring forward.... More 

United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 8, 2015

Old facilities that are not kept in good repair. Mold on toilet tank and in ceiling fixture in bathroom. No emergency lighting during power outage. Noisy heating ventilation system making it difficult to rest. Children running unchecked in hallways at all hours of the day and night.

Review collected in partnership with Best Western

Helpful?
1 Thank Frederick W
Wayne C, General Manager at BEST WESTERN Charlottetown, responded to this review

I want to apologize for not meeting your expectations during your stay with us. I am very shocked that you did not receive an escort to your room during our power outage...it is the procedure that should have been followed! I did mention this to our team and this will not repeat itself. You certainly visited us when we did... More 

Travelers are raving about these Charlottetown hotels

Moncton, New Brunswick, Canada
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 7, 2015

Had an opportunity to stay at this property for the first time. It is secluded in the downtown core, and central to everyplace you might need to get to in Charlottetown. The staff were very accommodating, the rooms clean and comfortable. A great choice if you are looking for a reasonably priced hotel.

Review collected in partnership with Best Western

Helpful?
Thank Derek M
Wayne C, General Manager at BEST WESTERN Charlottetown, responded to this review

Thank you for taking the time to rate and comment on your stay with us. It is always so very nice to read such positive feedback. We work very hard to provide an excellent experience for guests staying with us and I am pleased we were able to do this during your stay. You write this was your first visit,... More 

Cape Egmont, Canada
1 review
3 of 5 stars Reviewed November 30, 2015

Hotel is ok....but is a bit outdated compared to other Best Westerns that I have stayed. Good location, close to the waterfront and downtown. Small rooms. It has had some renovations, but this hotel was probably built in the 50s or 60s and shows it's age.

Review collected in partnership with Best Western

Helpful?
Thank Allain G
Wayne C, General Manager at BEST WESTERN Charlottetown, responded to this review

Thank you for taking the time to share your comment on your recent stay with us. You are absolutely correct.......we are slightly older then some of the other Atlantic BEST WESTERNS. We truly believe that this gives us our unique character. Being one of the first BEST WESTERNS in the Atlantic is something we hold on to with great pride.... More 

Oromocto, Canada
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 25, 2015 via mobile

Excellent hotel.Great breakfast with room.Very clean and spacious.My room was upgraded as mine was not ready when I got here.Would stay again.lots of places near by to eat.Was close to the work we were here to do.Staff is friendly and know the local area well.

Helpful?
Thank SCR1954
Wayne C, General Manager at BEST WESTERN Charlottetown, responded to this review

I would like to thank you for taking the time to rate your stay and provide us with feedback. We strive to provide exactly the experience you have described. I am pleased you enjoyed our breakfast with our plentiful offerings. I hope we will see you for future visits to Charlottetown. Sincerely, Wayne Cotton, GM More 

Winnipeg, Canada
Level Contributor
106 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 stars Reviewed November 19, 2015 via mobile

I travel for a living and stay in many different types and stars of hotels. The hotel is average. Nothing super fancy but clean. We stayed at the building across the street from the hotel lobby. Crossing the street wasn't a problem. If you're not comfortable with that, you can take an unground tunnel that connects to the main hotel... More 

Helpful?
Thank Canadawj
Wayne C, Assistant General Manager at BEST WESTERN Charlottetown, responded to this review

Thank you for taking the time to share your comments on your recent stay with us. We strive to provide an excellent breakfast and it is always nice to read that our guests enjoy our offering. It is nice to read that you enjoyed our hospitality. I hope we will see you for future visits to PEI. Sincerely, Wayne Cotton,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

56 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (29)
Viewed
Family/play areas (1)
Viewed
View from room (1)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (8)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Dining (1)
Viewed
Room/suite (12)
Viewed
Bathroom (3)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (1)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Charlottetown hotels
2.3 mi away
Rodd Royalty
Rodd Royalty
#10 of 27 in Charlottetown
4.0 of 5 stars 399 reviews
0.3 mi away
The Holman Grand Hotel
The Holman Grand Hotel
#4 of 27 in Charlottetown
4.5 of 5 stars 248 reviews
2.5 mi away
Holiday Inn Express Hotel & Suites Charlottetown
Show Prices
Show Prices
Show Prices
0.3 mi away
The Great George
The Great George
#1 of 27 in Charlottetown
4.5 of 5 stars 437 reviews
0.4 mi away
Delta Prince Edward
Delta Prince Edward
#5 of 27 in Charlottetown
4.5 of 5 stars 199 reviews
0.6 mi away
The Harbour House
The Harbour House
#3 of 27 in Charlottetown
4.5 of 5 stars 537 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay