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Best Western Plus Waterfront Hotel

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Traveler (259)
Room & Suite (126)
Dining (8)
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Overview
  • Excellent39%
  • Very good37%
  • Average14%
  • Poor6%
  • Terrible4%
Travelers talk about
“panoramic view”(40 reviews)
“detroit skyline”(105 reviews)
“breakfast buffet”(25 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Best Western Plus Waterfront Hotel
Special Offer: BOOK DIRECT & SAVE
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,047)
Filter reviews
1,026 results
Traveler rating
389
377
149
66
45
Traveler type
Time of year
LanguageEnglish
More languages
389
377
149
66
45
Show reviews that mention
All reviewspanoramic viewdetroit skylinebreakfast buffetparking garageroom was cleandowntown windsorwould stay here againyogurtfront desk stafftunnel busexcellent viewacross the riverthe breakfast areahot tubking bedgreat experiencegreat room
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1 - 5 of 1,026 reviews
Reviewed 3 days ago via mobile

Staff friendly, room service was excellent - they need to improve on their breakfast - the eggs tasted powdery and dry and the muffins were oily. The elevators took too long to service even though there were 3 available.

Thank Lynn J. W
Hotel's Favorite
Reviewed December 7, 2017

I last stayed here when it was just called The Waterfront Hotel after the Hilton branding left. It was in the middle of a big renovation at that time back in 2014. Three years later and the place is great. The staff are friendly, the...More

Thank Vegas2007
Response from BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront HotelResponded December 15, 2017

Thank you for taking the time to review our hotel. We are delighted to read you enjoyed your recent stay with us. We thank you for your kind words about our hotel and yes the hotel is located in the heart of downtown Windsor. We...More

Reviewed 4 days ago

We took our young toddlers here for a weekend and we were so impressed by the hospitality in the hotel! The rooms were clean and renovated. I never sleep well in hotels but I did sleep well here, the mattress is really comfortable! The staff...More

Thank brizee06
Reviewed 1 week ago

The hotel was amazing. The views were of the Detroit side. The hotel was clean and the service was great. The breakfast was fresh and the staff was efficient. It was really well stocked and had lots of choice. A great place to stay!

Review collected in partnership with Best Western
Thank John A
Response from BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront HotelResponded 1 week ago

Thank you for taking the time to leave us such a wonderful review! It is great to read that you enjoyed every aspect of your stay at our hotel. We look forward to welcoming you back soon!!! Regards, Moe Razak General Manager

Reviewed 1 week ago via mobile

Great location, beautiful views from room. The room needs some updating but it is clean and very comfortable. Breakfast included is good, it includes the basics like eggs, toast, cereal, yogurt, etc... Friendly staff.

Thank Henri E
Response from BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront HotelResponded 1 week ago

Thank you for taking the time to leave us such a wonderful review! It is great to read that you enjoyed our complimentary Hot Buffet Breakfast and we do have great team members working at the hotel. Kind Regards, Moe Razak General Manager

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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Breakfast included
Hotel Amenities
Business Center with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
$106 - $209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$106 - $209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (259)
Room & Suite (126)
Dining (8)
Pool & Beach (7)
Business Center & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
brizee06
April 17, 2018|
AnswerShow all 10 answers
Response from Chris B | Reviewed this property |
Yes... Although I have only stayed there a couple of times, I feel quite safe.
1
Vote
brizee06
April 14, 2018|
AnswerShow all 4 answers
Response from SuzieQSue | Reviewed this property |
Hello, I know there is a Burger King on University Ave. near Caesar's Windsor. A few blocks from there is a Tim Horton doughnut store ( best for breakfast, although the Best Western has a good breakfast) and McDonald's is a... More
1
Vote
MzTina608
February 5, 2018|
AnswerShow all 6 answers
Response from Peter C | Reviewed this property |
There’s restaurants within 5-10 minute walk, the Keg is a couple of minutes walk. Hope this helps
1
Vote
Room Tips
"Fantastic views, excellent service"
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"face the river if at all possible"
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"Best views"
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"Take the Panorama room."
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