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Room & Suite (218)
Dining (24)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 36 hotels in Windsor
Location
Cleanliness
Service
Value
Travelers' Choice
BEST WESTERN PLUS Waterfront Hotel is ideally located along the beautiful river front in downtown Windsor, Ontario, Canada, directly across from Detroit, Michigan USA, All hotel guest rooms feature a lovely river view and overlook gardens, sculptures and an extensive multi-use fitness trail. In addition to the gorgeous waterfront view, also include complimentary free breakfast buffet, complimentary local phone calls and complimentary Wi-Fi accessEasily accessed via the Ambassador Bridge, Detroit Windsor tunnel, Highway 401 and Highway 3.Nearby attractions and events include: GM Corporate world Headquarters, Ford World Headquarters, Chrysler Group US Headquarters, Caesars Windsor, Downtown Windsor Bars, Clubs, Restaurants and Entertainment, Art Gallery of Windsor, Steps from Detroit Windsor Tunnel Bus, YQG Windsor International Airport, DTW Metropolitan Detroit Airport.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Indoor pool
Heated pool
Sauna
Bar / lounge
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Modern
Languages Spoken
English, French, Spanish, Arabic
Location
Full view
96Great for walkers
Grade: 96 out of 100
58Restaurantswithin 0.3 miles
17Attractionswithin 0.3 miles
1,528Reviews28Q+A100Room tips
Reviews
Traveler rating
- 647
- 531
- 193
- 92
- 65
Time of year
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Popular mentions
Overall it was a very nice experience. The Windsor location just needs to upgrade their internet speeds, cable service and tv's. Beds were EXTREMELY comfortable.Room was very clean and the view was fantastic.
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Review collected in partnership with Best Western
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from BEST WESTERN PLUS WATERFRONT HOTEL Downtown Windsor, General Manager at Best Western Plus Waterfront Hotel
Responded 1 week ago
Thank you for the review and we do appreciate you feedback. Thank you for helping us improve and come visit us again soon!
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Hotel's Favorite
We stayed and enjoyed a weekend away with the family and chose this hotel for the location and the price! We had a great stay and the location was amazing and close to the waterpark that we were going to. The price was incredible! The bar staff were so friendly and the breakfast was delicious! Will definitely stay again!
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Date of stay: February 2020
Location
Cleanliness
Service
Helpful
Response from BEST WESTERN PLUS WATERFRONT HOTEL Downtown Windsor, General Manager at Best Western Plus Waterfront Hotel
Responded Dec 14, 2020
Thank you Lisa B for the great review and I am glad to see you enjoyed your stay with us. We hope you will come back and visit in the near future! Have a wonderful day!
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was ok but asked for a low floor for psych problems of companion and they give us the 18th floor. Not caring of mental problem No microwave in the room to heat the mcmuffin breakfast you get due to covid
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Review collected in partnership with Best Western
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from BEST WESTERN PLUS WATERFRONT HOTEL Downtown Windsor, General Manager at Best Western Plus Waterfront Hotel
Responded 1 week ago
Thank you for the review and thank you for bringing the issue to my attention. Thank You for helping us improve and do keep safe.
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I would my staying at that hotel to be 3 out of 10. The room was not 100% clean. There was a constant noise coming from the bathroom table. Although U informed the reception that there are two of us coming. The room was setup to receive one person. The morning front desk lady was not very friendly. There was no hot meal services offered. My partner and I were supposed to stay for three nights we decided to check out the following day before 9 AM. And checked in different hotel. Where we now can feel the value of our money. You need to gave a microwave in the king bedroom and extra yodel plus coffee and tea. Mostly importantly you must have a polite and most oriented server front desk and morning stalls.
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Review collected in partnership with Best Western
Date of stay: January 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
room is average at best, parking lot across street is pricey. tv is so old; dark, about 8 channels (2 french). The night before I stayed at a competitor with screen mirroring, netflix (the things we are used to)
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Review collected in partnership with Best Western
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from BEST WESTERN PLUS WATERFRONT HOTEL Downtown Windsor, General Manager at Best Western Plus Waterfront Hotel
Responded Dec 14, 2020
Thank you for your review and for helping us improve. We hope you will give us another chance in the future as you can see from other reviews this is not the norm. Have a great day!
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PRICE RANGE
$93 - $148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton windsor hotel windsor, hilton hotel windsor, windsor hilton hotel
FORMERLY KNOWN AS
Waterfront Hotel Downtown Windsor
LOCATION
CanadaOntarioWindsor
NUMBER OF ROOMS
305
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Claim Your Listing Frequently Asked Questions about Best Western Plus Waterfront Hotel
Which popular attractions are close to Best Western Plus Waterfront Hotel?
Nearby attractions include Windsor Riverfront (0.03 miles), Adventure Bay Family Water Park (0.1 miles), and Panache Restaurant and Ultralounge (0.2 miles).
What are some of the property amenities at Best Western Plus Waterfront Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Waterfront Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Waterfront Hotel?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Best Western Plus Waterfront Hotel?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Best Western Plus Waterfront Hotel?
Conveniently located restaurants include The Keg Steakhouse + Bar - Windsor Riverside, Mazaar Lebanese Cuisine, and The Loose Goose.
Are there opportunities to exercise at Best Western Plus Waterfront Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Best Western Plus Waterfront Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Waterfront Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus Waterfront Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.
Are there any historical sites close to Best Western Plus Waterfront Hotel?
Many travelers enjoy visiting The Ford Piquette Avenue Plant (3.6 miles), Motown Museum (3.9 miles), and Willistead Manor (1.6 miles).