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BEST WESTERN PLUS Waterfront Hotel

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582 Reviews from our TripAdvisor Community

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Showing 571: English reviews
Toronto, Canada
Reviewed 4 days ago NEW

I stayed for three nights, the room was clean, but desperately needs to be updated. I was offended that they would want to charge me for water, however the continental breakfast was amazing! Staff were great, and accommodating.. However, having to walk through a seedy abandoned mall to get in and out of parking was a bit much. To the...

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Thank l_e_r_Canada
Montreal, Canada
Reviewed 5 days ago NEW

Staying in Windsor to go to Detroit, we hesitated between this hotel and Ceasar's. Not only is the Best Western much cheaper, it also includes the breakfast, is closer to Ouellette St., to the Windsor Bus terminal (to go to Detroit) and the LCBO and Tim Horton's. The room is modern and well furnished. It was clean and well maintained....

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1Thank Isa-Francis
Ottawa
Reviewed 6 days ago NEW

The location is good in that it is close to everything such as restaurants but not in a seedy area. The lobby was quite nice. There is a nice fireplace. The service was good at the front desk - friendly. The room had a nice view of the waterfront. Room had fridge in it with coffee maker. Free Wi-Fi and...

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1Thank Saucy_Simone
Reviewed 1 week ago via mobile

We stayed for one night over the American thanksgiving weekend for a hockey game in Detroit . We arrived in Windsor earlier than expected, we called ahead and we were able to check in about two hours early, which was amazing. The lobby is clean and modern. The staff was very friendly and polite. Check-in was very quick, parking was...

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Thank Trevor B
Houston, Texas
Reviewed 2 weeks ago via mobile

This was our very first visit to Canada. It was a comfortable place to stay in Windsor with a nice breakfast buffet. A nice park with a wonderful view of the Detroit skyline is just walking distance. Parking is not very convenient, though, as you have to cross the street at the back of the hotel.

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Thank manor63
kay123456
Reviewed 3 weeks ago

We booked this hotel for 3 days and all we got was terrible customer service. To start off with, we paid for a River View room and they end up giving us a partial view room. Beds are horrible - They need to be upgraded! Went to the front desk to ask for something and the front desk was extremely...

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1Thank kay123456
Reviewed 3 weeks ago

We have been here several times and really enjoy the city of Windsor, ON. The rooms here with the view of the Detroit skyline is beautiful. Wonderful city to walk around to the restaurants, shops and entertainment (Caesars). Highly recommended.

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Thank Mark W
Windsor, Canada
Reviewed 3 weeks ago

My husband and I just recently visited since it changed over to the Best Western and we absolutely loved it. Very modern and clean. Breakfast included - all for a very reasonable price too. Will definitely be staying here again.

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1Thank Sam S
Reviewed 3 weeks ago via mobile

Main reason why we were here was for my friend's wedding. Easy to locate from the border. Nice location as it is at riverfront. Room is quite small but ok. Overlooking the river which is nice. Near elevator. Parking is at 12 dollars a day at the rear of the building right across the street. It is safe but I...

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Thank icyvegas
Haifa, Israel
Reviewed 3 weeks ago

I visited Windsor for business and selected this hotel for its location. Was lucky to get the top 22nd floor and the view is fantastic. room are huge, with 2 queen beds, very clean and comfortable. free Wi-Fi and free breakfast which was quite good but served with paper plates and plastic cutlery.

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Helpful?
Thank Shukisagy
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
BEST WESTERN PLUS Waterfront Hotel is ideally located along the beautiful river front in downtown Windsor, Ontario, Canada, directly across from Detroit, Michigan USA, All hotel guest rooms feature a lovely river view and overlook gardens, sculptures and an extensive multi-use fitness trail. In addition to the gorgeous waterfront view, also include complimentary free breakfast buffet, complimentary local phone calls and complimentary Wi-Fi accessEasily accessed via the Ambassador Bridge, Detroit Windsor tunnel, Highway 401 and Highway 3.Nearby attractions and events include: GM Corporate world Headquarters, Ford World Headquarters, Chrysler Group US Headquarters, Caesars Windsor, Downtown Windsor Bars, Clubs, Restaurants and Entertainment, Art Gallery of Windsor, Steps from Detroit Windsor Tunnel Bus, YQG Windsor International Airport, DTW Metropolitan Detroit Airport. ... more   less 

Additional Information about BEST WESTERN PLUS Waterfront Hotel

Address: 277 Riverside Dr W, Windsor, Ontario N9A 5K4, Canada (Formerly Waterfront Hotel Downtown Windsor)
Location: Canada > Ontario > Windsor
Price Range: $99 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Waterfront Hotel 3.5*
Number of rooms: 305
Reservation Options:
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Also Known As:
Hilton Windsor Hotel Windsor
Hilton Hotel Windsor
Windsor Hilton Hotel
BEST WESTERN PLUS Waterfront Hotel Windsor, Ontario
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Waterfront Hotel staff and other travelers.
11 questions
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Farmington Hills
St. Clair Shores, Michigan, United States
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Waterfront Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The 19th floor had yet to be updated.”
 of 5 bubbles l_e_r_Canada, 4 days ago | Read review
“River view are the best.”
 of 5 bubbles markwH9749AK, 3 weeks ago | Read review
“ask for high floor, all rooms facing the river.”
 of 5 bubbles Shukisagy, 3 weeks ago | Read review
“Southerly facing view room”
 of 5 bubbles 346gayb, 3 weeks ago | Read review
“Rooms on the higher floors have exceptional views.”
  • View of Riverside Drive from the 20th floor
 of 5 bubbles johnhO752SV, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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