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Comfort Suites Downtown

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Comfort Suites Downtown
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137 Reviews from our TripAdvisor Community

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Showing 136: English reviews
hunstville AL, United States
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here after business in Michigan as a base of operations for visiting Point Pelee National Park (about an hours drive east). The first night was paid for by my employer, the 2nd night I stayed on my Choice Privileges Points. Of the several Choice properties in Windsor the reward level (10k points) was considerably better (lower) and the... More 

Helpful?
Thank Steven R
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Ottawa, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Check in was friendly and efficient. The room was acceptably clean but showing signs of age: the carpet had a strip that was repaired with a rubberized product that feels strange to step on, there was staining on the ceiling and the giant green Jacuzzi was dripping water all night. (Yes, the room had a giant green hot tub in... More 

Helpful?
Thank Matt_Vee
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Ontario, Canada
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel was nice and clean. The staff was all very friendly and rooms perfectly fit the descriptions. This hotel is on the edge of a sketchy neighborhood, but only by a block. It is a short walk to everything from here. Where you catch the tunnel bus is about 1km and Oulette street restaurants & bars are less than... More 

Helpful?
Thank smile2000star
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your comments. We are glad to read that you had an enjoyable stay and that breakfast was just what you needed to start your day. We look forward to having you stay with us again. More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

this is a good hotel if you are going to a show at casino very close 5 min walk with free parking and breakfast . staff at this hotel is like night and day , jay at the desk is excellent , Wayne the maintenance man is very friendly and efficient, then you have andrew that works midnight's very rude... More 

Helpful?
Thank powerm557
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your comments, we are glad to read that you enjoyed your breakfast and found our location convenient for attending shows at Windsor Casino. I will forward your comments onto Wayne and Jay. Thanks again for travelling and we look forward to having you stay with us again. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

When you first drive up to the front doors, the area in which the hotel is located in can seem as some have previously described as "sketchy". However once you enter the lobby it is quite nice. There is an updated breakfast area with complementary hot fresh coffee and fruit water made each day, an updated and clean washroom and... More 

Helpful?
Thank nacho_man10
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Nacho_man10 Thank you for taking the time to complete the tripadvisor online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 21, 2016

Positive is the excellent customer service, cozy room, great breakfast, free parking and great location, very close to the casino. Constructive criticism is the room had a stale smoke smell at first, the toilet when flushed would make a loud bang every time and the bed frame would give out, making a noise. I would recommend it because the price... More 

Helpful?
Thank Sarah R
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Plymouth, MI
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 9, 2016

Friday visit to the Caesars Casino. This property is in great shape and only a direct five block walk to the casino. The hotel itself is nice and more than met our expectations. Pleasant desk person at check in , helpful staff, and nice hot breakfast the next day. Both a microwave and mini frig in a large size room... More 

Helpful?
1 Thank CoconutTelegraph
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your feedback, we are glad to hear that you enjoyed your stay with us and your visit to the Casino! More 

Hamilton, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 23, 2016 via mobile

This was not my first choice for a hotel and after checking in I was trying to see if there were any other hotels available in the city. The staff is friendly and the beds are comfy but those are the only 2 positive things I have to say about this place. The wifi is absolutely terrible so be prepared... More 

Helpful?
Thank Token B
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your comments, we are glad that you found our beds extremely comfortable and that our staff was extremely helpful. We are presently working on renovation plans to be started this fall which will see a complete update of the hotel including a new wi-fi system. We look forward to welcoming you back to a new hotel in... More 

Buffalo
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed July 3, 2016

The good: Bed was comfortable, room was fairly clean, and Staff was friendly and helpful. I saw a response from the Hotel about renovations in the near future. These are long over due. I would bet the sofa-bed was original to the hotel from when it opened in the 70's?. We had parts of the bed falling off, duct tape... More 

Helpful?
Thank bclg
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your comments, we are glad to read that you had a good nights sleep. We are currently doing renovations and we look forward to try out our 'new' hotel once they are complete. More 

Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 18, 2016 via mobile

Well, there's a lot of "action" in this area...and it's not the hotels fault that the area is sketchy. The hotel is surrounded by "things"---that make it sketchy. If I were alone, I would not feel safe!!! There was a group of us staying here. But then you're also minutes away walking from this in lovely downtown or a few... More 

Helpful?
Thank Prgeek
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Dear Carey, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
  • Golf course
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Laundry Service
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
We provide a home away from home experience to all our guests. We are located in the heart of beautiful Downtown Windsor offering you fast access to all the local attractions. Casino Windsor, Dance Clubs, Detroit Tunnel, WFCU Arena, Windsor Spitfires, Tiger Games, NEW ADVENTURE BAY WATER PARK, Shopping District and many local restaurants and wineries. All of our rooms come with fridge, microwave, coffeemaker, local calling, FREE WIFI and Hot Breakfast. We offer Guest Appreciation Nights throughout the week. Pets are welcome at a cost of $25.00 per pet/per stay. $5.00 per pet is donated to the Windsor Humane Society. Cash and Debit payments will require a $250.00 Deposit and Photo Identification. Hotel is Smoke Free. ... more   less 

Additional Information about Comfort Suites Downtown

Address: 500 Tuscarora St, Windsor, Ontario N9A 3M2, Canada
Location: Canada > Ontario > Windsor > City Centre
Price Range: $78 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites Downtown 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Comfort Suites Downtown Hotel Windsor
Comfort Suites Windsor
Windsor Comfort Suites
Comfort Suites Downtown Windsor, Ontario
Hotel Style:
#2 Casino Hotel in Windsor
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