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Holiday Inn & Suites - Ambassador Bridge

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Holiday Inn & Suites - Ambassador Bridge
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311 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Brampton, Canada
Reviewed March 12, 2015

This is a very nice hotel, But there planning for parking buses Suck. I am driving 1 of 6 buses at this hotel staying at this hotel. The hotel did not do any planning for 6 buses to park over night. They should have had a area blocked off just for buses when they knew that there was going to...

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Helpful?
Thank Wayne D
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Thank you for your response and we are glad that you are enjoying your stay at the hotel. We will take your comments under advisement so in that in future, we can better serve your request. We are an extremely busy hotel and if our guests are parked throughout the lot during the week or if cars are parked here...

Reviewed March 7, 2015 via mobile

Room was beautiful, nice pool but woke up the next morning and found blood on my sheets. It looked like it was hidden as it was in the top right corner of the bed. Explained to the desk staff the situation and was talked down to. The lady pat was rude and not willing to help at all! Called their...

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Helpful?
Thank Jesslynn1122
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Thank you for your comments regarding your stay with us earlier this month. We take these issues very seriously and as you know our executive housekeeper and front office manager acted on this immediately. Our findings indicated and were confirmed that this was very recent staining (within the hour) and not a remnant from the previous stay OR the night...

Cambridge, Ontario, Canada
Reviewed February 15, 2015 via mobile

I have stayed at the Holiday Inn four or five times. The rooms are very nice and so are the facilities. The restaurant attached is also very good. I would recommend the Holiday Inn Ambassador Bridge for anyone needing to stay in the Windsor area.

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Helpful?
Thank Mike O
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Thank you for taking the time to leave your comments on your recent stays at our hotel! We appreciate your kind words and look forward to having you stay with us again in the future. Thanks again!

Burlington, Canada
Reviewed February 11, 2015

At check-in I had the pleasure to deal with an unfriendly lady who was rather aggressive and told me my partner should have checked in because my partner was the main person on the room, even though my name was added to the confirmation and I was paying the room. She didn't want to give me a second key either....

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Helpful?
Thank Shaz1569
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Thank you for taking the time to leave your comments regarding your experience at the hotel. When a "discounted" rate is booked at our hotel, whether it be a corporate guest with a special rate, a travel agent rate or another type of industry rate, the hotel will ask and will need to see appropriate identification to verify that the...

Florence, South Carolina
Reviewed February 4, 2015

This hotel is so dirty and Outdated, I wondered if it really was a Holiday Inn, or some kind of hostel for the homeless. The staff were very unhelpful indeed rude to the point of being aggressive, I called them to tell them that my partner would be checking in ahead of me, and gave her details, when she arrived,...

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Thank Earl_of_Doncaster
Team-Holiday-Inn-WIN, General Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Dear Marcus1972, Thank you for your review. The hotel underwent a total renovation in 2013 and we are quite proud of the outcome. We continue to upgrade our hotel to increase guest satisfaction. It is also the hotels policy to ask for valid ID and a credit card upon check in, this is for security reasons and to keep our...

Toronto, Canada
Reviewed January 31, 2015 via mobile

Visiting University of Windsor, this new hotel is a short 5 min drive from campus. Easy access off the 401 (it ends and becomes Huron Church) and minutes from bridge to USA if going cross border. Newly renovated, clean, nice welcoming lobby and lots of parking available. Rooms are spacious and bathrooms have Bath & Body Works products. Beds comfortable...

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Helpful?
1Thank Sarah L
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Hi Sarah, Thank you for choosing to stay at the Holiday Inn & Suites - Ambassador Bridge during your visit to Windsor. As mentioned, we are located 2 kilometres from the campus and we are a favorite of parents coming to visit their kids while attending the U. Appreciate your review and we look forward to having you stay with...

Reviewed January 14, 2015

Hotel is neat and clean and everything works well - nice rooms. Very friendly service. Good location for business stay, WIFI works perfectly. There are other restaurants in the area but The Grill in the restaurant has a very nice menu and great service . Thoroughly enjoyed my stay with your hotel.

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Helpful?
Thank Sabieraj
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Good morning. Thank you very much for your business and continued support. I will be sure to share your comments with our entire team and we look forward to having you stay with us in the future. Have a great day!

Sudbury, Canada
Reviewed January 13, 2015

The hotel is in a great location. Just down the street from the Ambassador Bridge. the rooms were clean. The pool had water spouts that my girls had fun playing in. We had an early breakfast at the restaurant connected to the hotel and they accommodated my daughter breakfast request that wasn't on the menu. Both the hotel and restaurant...

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Helpful?
Thank DaveBelyea
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Good morning. Thank you very much for your review and we are very pleased that you enjoyed your stay here at the Holiday Inn & Suites! Yes..the extra feature in the pool is a big hit with the kids, and we are glad the kids had a agreat time. Many thanks for your business and we look forwarrd to having...

Reviewed December 30, 2014 via mobile

We stay here often and the staff remember us and ensure all our request are taken care off prior to arrival. The rooms,service and the cleanliness is above expectation. Thank you for making our stay enjoyable

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Helpful?
Thank slim786
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Thank you very much for your comments and for your loyalty to our hotel. We certainly appreciate your business and we look forward to welcoming you back in the future. Happy New Year!

Reviewed December 13, 2014 via mobile

After words "if there something what you don't like it, you can go to find another hotel" we decided to find another hotel. Staff is very rude. Very very disappointed! Will never go there again!! Across the street better hotel for better money.

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1Thank Lika S
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Thank you for providing your comments regarding your experience at our hotel. If this is the type of reception that you received at our hotel, I urge you to contact our General Manager - Robert Lamoureaux at 519 966 1242 or via email at robertlamoureux@fortisproperties.com. Alternatively, you can contact Andrea Bondy - Rooms Divsion Manager at 519 966 1200 Ext...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn & Suites - Ambassador Bridge is excited to welcome you to our hotel! Our 214 room property is the only full service hotel in our neighborhood. Grill 55 is our onsite restaurant offering breakfast, lunch, dinner and room service for those that prefer to dine in the comfort of their guest room. Our well appointed hotel offers has a number of meeting rooms in various sizes totaling over 17,000 square feet of flexible meeting space. With over 225 complimentary parking spots, we've got room for everyone! We are also pleased to provide complimentary wireless internet throughout our entire hotel, a large fresh indoor saltwater pool and a functional fitness room for those that like to get up and go! So...When you are looking for hotel accommodations or a place to hold your next meeting or event...Look no further. The Holiday Inn & Suites - Ambassador Bridge is the perfect place for you. ... more   less 

Additional Information about Holiday Inn & Suites - Ambassador Bridge

Address: 1855 Huron Church Rd, Windsor, Ontario N9C 2L6, Canada
Location: Canada > Ontario > Windsor
Price Range: $126 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites - Ambassador Bridge 3*
Number of rooms: 214
Reservation Options:
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Also Known As:
Holiday Hotel Windsor
Holiday Inn And Suites
Holiday Inn Windsor
Windsor Holiday Inn
Holiday Inn & Suites - Ambassador Bridge Windsor, Ontario
Hotel Style:
#1 Green Hotel in Windsor
#3 Business Hotel in Windsor
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn & Suites - Ambassador Bridge staff and other travelers.
3 questions
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Questions? Get answers from Holiday Inn & Suites - Ambassador Bridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The front side of the hotel offers much better views than the rear.”
 of 5 bubbles grazza74, 1 week ago | Read review
“Room 414 was good; faced the road, not much noise, near the end of the hall.”
 of 5 bubbles TFry55, Sep 26, 2016 | Read review
“Keep demanding a good room -”
 of 5 bubbles 688malindar, Sep 20, 2016 | Read review
“8 floors tall but there really isn't a good view. Ice machines, elevator and vending machines are in the middle of the floor.”
 of 5 bubbles Ayrshirefarmer, Aug 15, 2016 | Read review
“Rooms away from Huron Church Road tend to be quieter.”
 of 5 bubbles 189gailb, Jul 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question