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The Saint James Hotel, an Ascend Hotel Collection Member

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Traveler (142)
Room & Suite (150)
Family and Play Areas (1)
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Overview
  • Excellent58%
  • Very good35%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“small hotel”(26 reviews)
“gift bag”(10 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Wheelchair access
Laundry Service
3 Star Hotel
All hotel details
Additional information
Offers from The Saint James Hotel, an Ascend Hotel Collection Member
Special Offer: Choice Privileges = More
Hotel deals
Offers from The Saint James Hotel, an Ascend Hotel Collection Member
Special Offer: Choice Privileges = More
Hotel deals
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Nearby Hotels
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Reviews (409)
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317 results
Traveler rating
192
103
16
5
1
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LanguageEnglish
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192
103
16
5
1
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All reviewssmall hotelgift bagryerson universitybreakfast wrapwelcome bagronald mcdonald houseyonge streetapartment building next doorkeurig coffee makercomplimentary breakfastlaminate floorsgreat hotelwelcome packagecollege subwayon arrivalrainfall shower headgreat shower
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1 - 5 of 317 reviews
Reviewed 2 weeks ago

Fantastic little hotel with very friendly and helpful staff. On arrival we were able to check in to our room a couple of hours early; which was great after a 7 hour flight. We were also given a cute little gift bag with a bottle...More

Thank Rachael B
Reviewed May 6, 2018 via mobile

You have to know about these little gems. Five story hotel, good central location, reasonably quite. Good size rooms, very comfortable beds. Good showers (normal water pressure! nice for a change). Breakfast vouches for a local ‘freshii’ included. Great staff. Free coffee/tea both in room...More

1  Thank C-Z-1982
Response from Loujayna E, General Manager at The Saint James Hotel, an Ascend Hotel Collection MemberResponded May 17, 2018

Thank you so much for taking the time to post a wonderful review. We are thrilled that your overall stay was a great one. It makes us happy to know that you enjoyed the central location of the hotel, the staff service and amenities. We...More

Reviewed May 5, 2018 via mobile

The hotel is located in an excellent area, right there in downtown Toronto. Rooms are very nice and decently cleaned. Front desk seemed willing to help, but didn’t know how. That turned what could’ve been a great experience to a stressed one. I hurt my...More

Thank Gabriela G
Response from Loujayna E, General Manager at The Saint James Hotel, an Ascend Hotel Collection MemberResponded May 17, 2018

Thank you for taking the time to post a review. I am very sorry to hear about your recent experience and the inconvenience it caused. I appreciate your feedback as it provides us with an opportunity to improve our services. I will be sharing your...More

Reviewed May 3, 2018 via mobile

Hotel is very nice. Not many rooms and in a nice neighborhood. We were lucky to get a good deal from Priceline. Clean and modern looking. Front desk girl was very nice and helpful, even gave us a welcome bag with some water/snacks. Bathroom is...More

Thank npol1725
Response from Loujayna E, General Manager at The Saint James Hotel, an Ascend Hotel Collection MemberResponded May 17, 2018

Thank you for sharing your wonderful comments following your recent experience. It makes us happy to know that you enjoyed the hotel and central location. I am delighted that your overall stay was a great one. We hope to have the pleasure of welcoming you...More

Reviewed April 16, 2018

The hotel was pretty quiet and in a good neighborhood. The people who work there were also very welcoming, and accomodating, gave us a welcome package with water and chips and gave us free parking pass as well. However, once we got to the room,...More

1  Thank Nana B
Response from Loujayna E, General Manager at The Saint James Hotel, an Ascend Hotel Collection MemberResponded May 17, 2018

Thank you for sharing your recent experience. We are thankful for the positive comments on the service you received. We would like to apologize for that the room wasn't cleaned properly. Thank you for bringing this to my attention. I appreciate it. We hope to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Details
Price range
$215 - $427 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$215 - $427 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (142)
Room & Suite (150)
Amenities (8)
Family and Play Areas (1)
Nearby
Downtown
At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
...More
Questions & Answers
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Aine M
March 20, 2018|
AnswerShow all 4 answers
Response from hbjbrian | Reviewed this property |
I agree with Sean Travelz, either Uber or the train to Union Station and TTC from there
1
Vote
Aine M
March 4, 2018|
AnswerShow all 3 answers
Response from hbjbrian | Reviewed this property |
No but they give you a pass to a state of the art gym around the corner
1
Vote
Prakshay K
December 5, 2017|
AnswerShow all 4 answers
Response from Loujayna E | Property representative |
Hello, Thank you for your question. All the rooms have the rainfall shower. We have 2 soaker tub suites that are upgraded rooms which we sell for $50 additional. These rooms have a large bathroom equipped with a soaker... More
1
Vote
Room Tips
"Ask for a room at the back to avoid road noise, and, if one exists, ask for one that isn't near a big air..."
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"higher floor, in the back (less noise from traffic)"
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"We were on the second floor facing Ryerson and were very surprised at how quiet it was there."
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"It is a relative small hotel in middle of the city no real views besides the streets surrounding"
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