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The Saint James Hotel, Ascend Hotel Collection

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26 Gerrard St E, Toronto, Ontario M5B 1G3 Canada
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Traveler (159)
360
Panoramas (4)
Room & Suite (156)
Certificate of Excellence

About

#25 of 141 hotels in Toronto
Location
Cleanliness
Service
Value
Certificate of Excellence
The Saint James Hotel is a newly renovated modern style boutique property in downtown Toronto. The centrally located hotel is ideally situated for both leisure & corporate travellers and is a 5 minute walk to The Eaton Centre, Dundas subway station and 1 block east of the financial district. The hotel offers comfortable size rooms with 47" TVs, in room safe, free Wifi and complimentary Neutrogena bath products.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Baggage storage
Newspaper
24-hour front desk
Laundry service
Restaurant
Breakfast available
Non-smoking hotel
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Room features
Air conditioning
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, French

Location

Full view
100Great for walkers
Grade: 100 out of 100
238Restaurantswithin 0.3 miles
29Attractionswithin 0.3 miles
472Reviews30Q+A66Room tips
Traveler rating
  • 265
  • 163
  • 31
  • 8
  • 5
Time of year
Traveler type
Language
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Popular mentions
Billy0406 wrote a review Mar 2020
Barrie, Canada9 contributions
This place is great! Staff were excellent, room was beautiful and very clean, free upgrade for parking and late checkout and wonderful free hot breakfast at Freshi in lobby. Thank you for your exceptional service!!!!
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Date of stay: March 2020Trip type: Traveled with family
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Response from Loujayna E, General Manager at The Saint James Hotel, Ascend Hotel Collection
Responded Apr 6, 2020
Thank you very much for the incredible review. We are beyond thrilled for your wonderful comments. It makes us happy that your experience was a great one. I'm glad you enoyed the hotel, the staff service and breakfast. I will be sure to share your kind words with the team. We hope to have the pleasure of warmly welcoming you back soon. Sincerely, General Manager
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Lavender wrote a review Mar 2020
5 contributions5 helpful votes
Our room was very spacious and comfortable, with couches and a good sized bathroom. The bed was comfortable and the bedding okay. Overall the room was fairly quiet and not overheated for the four nights we stayed. The included breakfast at Freshii was not worth it. None of the dishes involving egg looked particularly fresh or enjoyable, so we had the yoghurt parfait, which was a big cup of yoghurt with a tiny sprinkle of fruit and granola. We didn’t bother using our breakfast vouchers after the first morning. That was the only main letdown of our stay. We would still recommend staying here.
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from Loujayna E, General Manager at The Saint James Hotel, Ascend Hotel Collection
Responded Apr 6, 2020
Thank you for sharing your recent experience. I am glad you were comfortable and you enjoyed the accommodations. We are sorry to hear about the breakfast. I will be sure to share your comments with the Freshii manager. We are thankful for your recommendation and hope to see you again soon. Sincerely, General Manager
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to_travel_is_my_life wrote a review Mar 2020
Trenton, Canada161 contributions82 helpful votes
We spent 3 nights at the Saint James Hotel, a small (about 28 rooms) boutique hotel downtown Toronto, close to Yonge Street and Ryerson University. The location is perfect to walk everywhere and there is a variety of restaurants in close proximity. I felt safe in this area, even in the evening when it was dark outside. Based on the recommendation of other reviewers, I had requested a quiet room at the back of the hotel and indeed, we didn't hear any street or hallway noise or sounds from adjacent rooms. Our 2 queen beds were super comfortable and the room (with flooring instead of carpeting) was very clean. The wifi worked great and the rain shower was an added bonus! Upon checking in, we received breakfast vouchers to use at Freshii, the small restaurant located on the ground floor. With this voucher, we could order any item on the breakfast menu. There was a good selection and all of the items we tried were healthy and tasted good too! At check-out, we were able to store our luggage safely for the day. Before I booked our stay at the Saint James Hotel, I had done a lot of research and this hotel happened to offer the best value and the highest ratings for this area of Toronto. With my CAA membership, I also received a discount. Add on a free continental breakfast as well as good service, and I really think that the Saint James is the best choice!
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip: Request a quiet room at the back of the hotel.
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Response from Loujayna E, General Manager at The Saint James Hotel, Ascend Hotel Collection
Responded Apr 6, 2020
Thank you very much for the amazing review. We are thrilled that you enjoyed the central location, clean accommodations and healthy breakfast. Since your stay, we have soundproofed all the rooms facing the front. We hope to have the pleasure of warmly welcoming you back the next time you visit the city. Sincerely, General Manager
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OnAnotherJourney wrote a review Feb 2020
Canada211 contributions57 helpful votes
Excellent front desk service. At check in we were greeted with a bag of snacks and water which was appreciated after a long day travelling across the country. We missed the continental breakfast so can’t comment on that. However it is Freshii so it’s a known brand. I found the lighting right at room door is a little dark but otherwise clean and modern feeling.
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from Loujayna E, General Manager at The Saint James Hotel, Ascend Hotel Collection
Responded Apr 6, 2020
Thank you for taking the time to write a review. We are happy that you enjoyed the welcome bag and excellent front desk service. It is my pleasure to share your kind words with the team. We would like to apologize for the lighting. I am pleased to announce that we will be receiving new brighter light fixtures within the rooms. We hope to see you again soon. Sincerely, General Manager
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mintysnowflake7 wrote a review Feb 2020
Milwaukee, Wisconsin121 contributions30 helpful votes
We stayed at the Saint James Hotel three nights on a recent trip to Toronto. It was a good experience, and I would recommend this hotel. The staff was friendly, the location is good, the price was solid, and the room was comfy and clean. Some touch points: Conveniently located near a college campus so there are plenty of bars and restaurants within walking distance. The hotel offers parking, although we did not utilize it. We did valet check our bags the last morning after checking out so we could do some more sight-seeing prior to going to the airport – always a plus to be able to do. Breakfast is included – you receive a voucher per guest per day for the Freshii downstairs, served until 10:30AM. This was convenient and the food was good. The room was spacious, clean, and comfy. Modern/Ikea-esque decorations, TV, couch, coffee table, closet. The bed was really comfy. In-room fridge which I love! Nice bathroom, basic toiletries provided, hairdryer, and some fun post-shower slippers made from towel material. Bathrobes in the closet. Low noise level – we had good night’s sleep. This was a great hotel choice and we enjoyed our stay! I would recommend the Saint James Hotel.
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Date of stay: January 2020
Value
Cleanliness
Service
Room Tip: 5th Floor, corner
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Response from Loujayna E, General Manager at The Saint James Hotel, Ascend Hotel Collection
Responded Apr 6, 2020
Thank you so much for the great review. It makes us happy to know that your overall experience was a pleasant one. We appreciate your recommendation and positive comments. We hope to warmly welcome you back the next time your travels bring you to Toronto. Sincerely, General Manager
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Previous
PRICE RANGE
$113 - $295 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioTorontoDowntown / Garden District / Church and Wellesley (The Village) / Church-Yonge Corridor / Old Toronto
NUMBER OF ROOMS
36
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Frequently Asked Questions about The Saint James Hotel, Ascend Hotel Collection
Which popular attractions are close to The Saint James Hotel, Ascend Hotel Collection?
Nearby attractions include Captive Escape Rooms Toronto (0.2 miles), Yonge-Dundas Square (0.2 miles), and Roundabout Canada Escape Room (0.2 miles).
What are some of the property amenities at The Saint James Hotel, Ascend Hotel Collection?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Saint James Hotel, Ascend Hotel Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Saint James Hotel, Ascend Hotel Collection?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at The Saint James Hotel, Ascend Hotel Collection?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Saint James Hotel, Ascend Hotel Collection?
Conveniently located restaurants include Loblaw's, Adega, and JOEY Eaton Centre.
Which languages are spoken by the staff at The Saint James Hotel, Ascend Hotel Collection?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to The Saint James Hotel, Ascend Hotel Collection?
Many travelers enjoy visiting The Elgin & Winter Garden Theatre Centre (0.5 miles), Spadina Museum (1.9 miles), and Casa Loma (1.9 miles).
Is The Saint James Hotel, Ascend Hotel Collection accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.