As soon as I walked into the building the professionalism was felt throughout the room thank you ! too (Saudi) for be so inviting, for a experience of a life-time I enjoyed my trip at Executive Hotel Cosmopolitan 5 star service.
It was beyond my expectations! The hotel was located in the heart of downtown Toronto. Next to the King Subway station and just a few steps from Union station. Harbour front, Hockey Hall of Fame, Dundas Sq. and so many other attractions are just steps away from the hotel. I stayed at the hotel for almost thirty nights, and my overall experience was great The staffs were very welcoming, friendly and professional. The suite I stayed in, was very clean, on 22nd floor, with a not really breathtaking view. it also had a small kitchen, equipped with all necessary appliances, washer and dryer, TV and cable, and high speed internet, which all help you feel like you are at home.
I was in Executive View Suite for 5 nights and it has everything as what you have in your apartment like kitchen, laundry and balcony. It made me feel like home as a independent person. The most bonus about the room is the view when I look out the window especially after wake up in the morning and night. The sun really brighten the whole room. On my first day, I was expecting the pot, pans, tablewares, cutlery and utensils but it was all empty because of COVID. I salute them for taking it seriously to protect the staffs and guests. It did made me feel extra comfortable in my stay. I did request to bring those in my room because I wanted to cook and they brought it no problem. They don't bring everything because they weren't sure what I need but they would bring it if I requested specifically. The staffs were very nice and professional. I felt very welcome. I'm hearing impaired and the front desk was willing to repeat it for me while she has mask on. As a hearing person while other person wearing mask don't mixed well together. I enjoy my stay overall and I will definitely come back.…
The front of house staff were very helpful and friendly. The room was exactly what we had anticipated and was perfect for a short business trip, although I'm sure it would be nice long-term as well. The suite had a great view and good internet, perfect for a short business trip. Would stay there again because of the location and size of the suite.
Def NOT worth the money. Horrible staff and service. Was charged a different price when arrived. overcharges for every night. When told manager about the issue he said they can’t do anything about it.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing