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Isabella Hotel and Suites

556 Sherbourne St., Toronto, Ontario M4X1L3, Canada
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Isabella Hotel and Suites
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282 Reviews from our TripAdvisor Community

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Showing 205: English reviews
1 review
3 of 5 stars Reviewed 1 week ago via mobile

The hotel was cute but not very efficient. One tiny elevator not available during cleaning hours. The staff was for the most part, friendly. Despite not being able to check in early due to too many requests and not being able to check out an hour later, they were willing to hold onto our bags for us so we could... More 

Helpful?
Thank Dawn H
Ottawa, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for a weekend early June to participate as exhibitors on the Trade show at the Westin Conference Centre. Great location close to downtown areas and nice little restaurants nearby to dine out for Mexican , Indian food or Swiss Chalet. The hotel has a patio for some drinks and a bar at the ground floor... More 

Helpful?
Thank puchi2014
IsabellaHotelToronto, Front Office Manager at Isabella Hotel and Suites, responded to this review

Thank you for staying with us. We are glad to hear that you enjoyed your stay. We really apologize, for the inconvenience with the parking. Unfortunately we only have limited spots that has to be reserved in advance. We do not guarantee early check-ins and always try to accommodate our guests, whenever a guest checks out early, both in terms... More 

Travelers are raving about these Toronto hotels

Sao Paulo, SP
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 16, 2016 via mobile

We stayed at this hotel last december and we Really liked about the structute and room! The only thing that the housekeeping staff forgot to take out our garbage and the amenities weren't replaced at time. The breakfast had Good tastes but the Space was not too big ! We recommend it! Rafael & Noele

Helpful?
1 Thank rafaelrc27
IsabellaHotelToronto, Front Office Manager at Isabella Hotel and Suites, responded to this review

Thank you for staying with us. We are glad to hear that you enjoyed your stay. We really apologize, for the inconvenience and are undergoing changes in our housekeeping department to ensure better service. We also have expanded the breakfast seating in the patio, so you could enjoy the sun. Thank you for your time, in writing the review. We... More 

Niagara Falls, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2016

First I have to mention John, he is a doll and was our hero for the night! After immediately checking out of our original accommodations for being extremely unclean and gross, we were desperate to find a new place to stay, which was very difficult at 9pm. We found Isabella online, and immediately booked it based on a stay in... More 

Helpful?
Thank MissL213
IsabellaHotelToronto, Front Office Manager at Isabella Hotel and Suites, responded to this review

Thank you for staying with us. We are glad to hear that you enjoyed your stay. Thank you for your time in writing the review. We really appreciate it and we would love to have you back! More 

Istanbul
Level Contributor
6 reviews
3 of 5 stars Reviewed June 14, 2016

Good location-easily accessible to transportation (Metro,Bus etc) but room is smaller than I expected.I called the maintenance twice but still have the problem with the window.(Didn't close properly) Too much noice inside and outside.

Helpful?
Thank caulfield1044
IsabellaHotelToronto, Front Office Manager at Isabella Hotel and Suites, responded to this review

Hi there, Thank you very much for taking the time to let us know how you liked your stay. We really appreciate it. We are working on the interiors with designers. Hopefully, the next time you visit us, you'll enjoy your stay better. We would love to have you back! Thank you More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2016 via mobile

I have to say how happy I was with my choice to stay at this hotel. I was trying to travel on a budget but thought I'd push the boat out a bit fpr my last few nights. And this hotel suited my every need. Very clean, tide and well presented rooms with un-suit. And a/c. Man did we need... More 

Helpful?
1 Thank Matthew R
IsabellaHotelToronto, Front Office Manager at Isabella Hotel and Suites, responded to this review

Thank you for staying with us. We are glad to hear that you enjoyed your stay. Thank you for your time in writing the review. We really appreciate it. We would love to have you back! More 

1 review
1 of 5 stars Reviewed May 31, 2016 via mobile

We stayed for one night here and it was a nightmare. We were at the lobby at 2:45 and waited to get the room keys at 3 pm. When we went to the room with all our luggage, the door wouldn't just open. After doing up and down to the reception a few times, they gave us another room on... More 

Helpful?
Thank Chaitanya I
Elllicott City
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed May 12, 2016 via mobile

This is a hotel I don't want to visit again. Staff was very nice but the rest is not. From the lobby on you feel that the place needs deep cleaning and total revamp. The bed was comfortable and the breakfast was included. There are no restaurants nearby and we didn't see a metro stop anywhere.

Helpful?
Thank Carmen2217
IsabellaHotelToronto, Assistant Manager at Isabella Hotel and Suites, responded to this review

Hi there, Thank you very much for taking the time to let us know how you liked your stay. We are working on the interiors with designers. Hopefully, the next time you visit us, you'll enjoy your stay better. We are a small hotel and we always ensure cleanliness so our guests can have a pleasant experience staying at our... More 

Washington DC, District of Columbia
Level Contributor
190 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed May 11, 2016

The rooms are very small, the breakfast is poor (bread with peanut butter and fruit loops with milk) the staff is rude and the facilities are damaged. The AC unit in our room wasn't working, so that night, I called the front desk to tell them the room temperature was 28 c and the windows couldn't open. The guy who... More 

Helpful?
Thank Viajeroconbuengusto
IsabellaHotelToronto, Front Office Manager at Isabella Hotel and Suites, responded to this review

I'm really sorry to hear that your experience was not pleasant and we will do everything possible to improve your experience. Unfortunately, the AC units haven't been installed by then as the weather was still fluctuating between very cold and warm temperatures. We really apologize, if any of our staff did not provide good customer service and we are taking... More 

Melbourne, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 11, 2016 via mobile

Room was small and bit stuffy but that's just knit picking. Other than that No complaints good location walking distance to shops. Great breakfast place called eggsmart across the road. Bar under hotel if your feeling like a couple of bevs. Would stay again if I came back to Toronto.

Helpful?
Thank Madyoung
IsabellaHotelToronto, Assistant Manager at Isabella Hotel and Suites, responded to this review

Thank you for staying with us. We are glad to hear that you enjoyed your stay. Thank you for your time in writing the review. We really appreciate it. We would love to have you back! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown

Neighborhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service

Additional Information about Isabella Hotel and Suites

Address: 556 Sherbourne St., Toronto, Ontario M4X1L3, Canada
Location: Canada > Ontario > Toronto > Downtown
Price Range: $76 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Isabella Hotel and Suites 2*
Number of rooms: 39
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Also Known As:
Isabella Hotel Toronto
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