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Le Germain Hotel Toronto Mercer

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Traveler (195)
Room & Suite (176)
Dining (11)
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Overview
  • Excellent70%
  • Very good22%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
Jul 9Jul 10
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (957)
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Traveler rating
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612
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52
14
11
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All reviewsvictor restaurantentertainment districtsecond cityboutique hotelhard boiled eggsmolton brown toiletriescontinental breakfastcn towergreat boutiquemaple leafgreat bathroomyogurtrain showersmall gymnespresso machinequiet streetking st
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1 - 5 of 888 reviews
Reviewed 2 weeks ago

Our room was well equipped. Bed comfortable, bathroom nice, shower nice. Andrew the concierge was SO helpful to us first timers to Toronto. He booked our tickets to Second City across the street from the hotel. The bell hops were so helpful. I bought some...More

Thank Therese M
Response from Nicolas L, Manager at Le Germain Hotel Toronto MercerResponded 6 days ago

Dear Therese M, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto. I was delighted to hear that you overall enjoyed your stay with us on this occasion and very pleased to...More

Reviewed 3 weeks ago via mobile

My husband and I stayed at the Germain Mercer on a couples vacation. The experience was flawless, as usual, with exemplary customer service, excellent food, spotless room and beautiful decor. Le germain hotels remain the best quality for price, regardless of the location. That is...More

Thank Adesja
Reviewed 4 weeks ago

Great hotel, I stay there at least twice a month. Service and rooms are great. I like the breakfast and the expediency of the service. My one small complaint is that the gym needs updating, more space, weights and machines. Oh and a loyalty program...More

Thank Nathaniel W
Reviewed May 13, 2018

From the moment the bellboy came out to greet me (with a big smile on his face), my three night stay was excellent. My room on the 10th flr was beautiful, dark walls and plus floor with everything I could ask for. It's in the...More

Thank Genevieve G
Reviewed May 2, 2018 via mobile

Nice hotel, good service however some of the snacks ($) offered in the room were expired. I gave them back to the reception during my stay but I was surprised when I noticed that the hotel charged me for these 2 expired products. I had...More

Thank Georges G
Response from Jonathan E, Manager at Le Germain Hotel Toronto MercerResponded May 4, 2018

Dear Georges G, Thank you for sharing your experience with us. I would like to extend my sincere apologies on behalf of the hotel for this shortfall. I completely agree with you that this is not an experience that we expect you to have in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Center with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$301 - $606 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Toronto
#10 Luxury Hotel in Toronto
#13 Business Hotel in Toronto
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$301 - $606 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Toronto
#10 Luxury Hotel in Toronto
#13 Business Hotel in Toronto
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (195)
Room & Suite (176)
Dining (11)
Pool & Beach (1)
Amenities (18)
Family and Play Areas (1)
Nearby
Downtown West
Downtown West is home to Toronto's gorgeous Inner
Harbor, and is a must-visit for lovers of art and the
outdoors. The area's rich cultural heritage is
celebrated by a number of monuments and museums,
giving the neighborhood a mature feel. As a premier
destination for modern art, people here stroll through
the cool contemporary pieces at the Power Plant, enjoy
the outdoor installations along Queen's Quay and Canoe
...More
Questions & Answers
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Lpelling
May 18, 2017|
AnswerShow all 4 answers
Response from Katrina M | Reviewed this property |
sorry i cant answer that as we didn't hire a car so no need for parking , fab hotel though ! :)
0
Votes
melissabye
November 7, 2016|
Answer
Response from Dino G |
Dear melissabye, The entrance of the hotel faces towards the Viscount station where the LINK airport train stops. let us know if you have any other questions Best Dino Gurusamy
0
Votes
Room Tips
"New hotel being build on one side of hotel. Learn about public transit before you go!"
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"Ask for something not facing construction."
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"We were not guests of the hotel so we cannot comment."
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"Ask for a room away from construction noise if you plan on sleeping in."
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