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Our room was well equipped. Bed comfortable, bathroom nice, shower nice. Andrew the concierge was SO helpful to us first timers to Toronto. He booked our tickets to Second City across the street from the hotel. The bell hops were so helpful. I bought some...More
Thank Therese M
Response from Nicolas L, Manager at Le Germain Hotel Toronto MercerResponded 6 days ago
Dear Therese M,
Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Hotel Le Germain Toronto.
I was delighted to hear that you overall enjoyed your stay with us on this occasion and very pleased to...More
My husband and I stayed at the Germain Mercer on a couples vacation. The experience was flawless, as usual, with exemplary customer service, excellent food, spotless room and beautiful decor.
Le germain hotels remain the best quality for price, regardless of the location. That is...More
Great hotel, I stay there at least twice a month. Service and rooms are great. I like the breakfast and the expediency of the service. My one small complaint is that the gym needs updating, more space, weights and machines. Oh and a loyalty program...More
From the moment the bellboy came out to greet me (with a big smile on his face), my three night stay was excellent. My room on the 10th flr was beautiful, dark walls and plus floor with everything I could ask for. It's in the...More
Nice hotel, good service however some of the snacks ($) offered in the room were expired. I gave them back to the reception during my stay but I was surprised when I noticed that the hotel charged me for these 2 expired products. I had...More
Thank Georges G
Response from Jonathan E, Manager at Le Germain Hotel Toronto MercerResponded May 4, 2018
Dear Georges G,
Thank you for sharing your experience with us.
I would like to extend my sincere apologies on behalf of the hotel for this shortfall. I completely agree with you that this is not an experience that we expect you to have in...More
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe
Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.