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318 Wellington St W, Toronto, Ontario M5V 3T4 Canada
2 people are viewing this hotel
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Traveler (252)
360
Panoramas (35)
Room & Suite (235)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 12/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The SoHo Hotel & Residences
Updated 12/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 142 in Toronto
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.3
Travelers' Choice
The SoHo Hotel is simply Toronto's finest, whether you call it a luxury, boutique or design hotel. At once supremely indulgent and artfully subdued, the hotel affectionately dubbed "SoHo" is a vibrant scene unto itself. From inspired culinary creations to advanced in-room technologies and innovative business services, a limitless range of sophisticated pleasures awaits you. Whether you are staying for just a weekend or weeks on end, you will quickly realize that one does more than stay at the SoHo ... one lives it. The moment you set foot upon the marble floors of the SoHo Hotel in Toronto, you enter a world of exquisite delights and unparalleled convenience, where the hotel's commitment to service and personal attention exceed all expectations. When it's time to say good night, use the smart technology to adjust lighting, motorized draperies and do-not-disturb light.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Car hire
Hot tub
Indoor pool
Heated pool
Saltwater pool
Fitness / spa locker rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Steam room
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, French

Location

Full view
100Great for walkers
Grade: 100 out of 100
223Restaurantswithin 0.3 miles
53Attractionswithin 0.3 miles
1162Reviews21Q+A100Room tips
Traveler rating
  • 819
  • 238
  • 51
  • 23
  • 31
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
jaevee124 wrote a review May 22
1 contribution
New managing staff needs more training and more patience especially when loyal clients constantly book there and never had any issues before. New staff took 60 mins to check me in and took long with others clients as well. Very Unprofessional, I was late for certain appointments because of this and did not enjoy my stay as I didn’t get much time in the hotel. Usually when I booked all other times it only would take a few minutes to check me in. Not pleased this time around. I Would rather much deal the original staff.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
Helpful
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Response from David Kelley, General Manager at The SoHo Hotel & Residences
Responded 4 days ago
Thank you for your comments and review. We do wish the credit issue could have been addressed faster or before your arrival so the check-in would have been swift and easy. We continue to work with and train our new staff members. Kind regards,
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MeganMunro wrote a review May 12
Toronto, Canada1188 contributions322 helpful votes
This is a great hotel to stay at in downtown Toronto. The staff are curteous, the rooms are big and quiet, it's in a great location and parking is easy to find. The bathroom is lovely and large and comes with great amenities (especially if you forgot your lotion, etc). It's clean, comfortable and would stay here again.
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Date of stay: April 2022
Rooms
Cleanliness
Service
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Response from David Kelley, General Manager at The SoHo Hotel & Residences
Responded 2 weeks ago
Thank you Megan for your review and comments ...... We are all pleased you enjoyed your stay with us. Please come back !! Kind regards.
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538randy wrote a review May 9
1 contribution
No room service for am breakfast, no valet parking, no housekeeping ono two day stay. Housekeeping did not clean the room. No turn down service. For the money spent, I would expect most of these services available.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from David Kelley, General Manager at The SoHo Hotel & Residences
Responded 2 weeks ago
Dear Randy: Thank you for your comments following your recent stay. We are working with our restaurant partner to get Room Service available for breakfast and lunch again. Your feedback will assist us in getting this completed sooner rather than later. As for Housekeeping, we do indeed provide daily service, however your Do Not Disturb light was on throughout the day and therefore we did not enter the room. We certainly hope you will consider staying with us again and we can restore your faith in our product and services. Kind regards,
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Acadianpete wrote a review May 5
Montreal, Canada8 contributions
Just arrived from another great stay at the Soho Hotel & Residences. Despite being in a second floor room facing the street, once the drapes were closed, couldn't hear a sound. The bed and luxury bedding gave me some of my best nights' sleep in a hotel setting. The large luxurious bathroom is always a treat but I truly wish I could take their walk in closet and all that space home with me. The friendly staff assisted me with all my queries and the responses were quick and efficient. I highly recommend this hotel to anyone travelling to Toronto - no matter the reason.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
Helpful
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Response from David Kelley, General Manager at The SoHo Hotel & Residences
Responded 2 weeks ago
Thank you Acadianpete for your kind review. We are all pleased that you enjoyed your stay with us. We look forward to welcoming you back with us again soon !! Kind regards,
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Ahmed511 wrote a review Apr 2022
Virginia Beach, Virginia14 contributions3 helpful votes
Thoroughly enjoyed staying at the Soho Hotel. Highly recommend without any reservations whatsoever. Helpful, friendly staff. Attentive to requests. Fantastic onsite Cafe and restaurant( Moretti) . Exquisite.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from David Kelley, General Manager at The SoHo Hotel & Residences
Responded Apr 22, 2022
Ahmed: Thank you for your kind words and review. I was pleased to know that you enjoyed your stay. I will certainly share this review with the team here at The SoHo. We look forward to welcoming you back again in the near future ! Kind regards,
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nathanmid wrote a review Apr 2022
Toronto, Canada1 contribution
I booked a room for my parents who were visiting from out of town. Check in was super easy and very hospitable. The were most excited about the bathroom and heated floors. Great location in Toronto for a quick visit. Close everything, including Beast Pizza.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from David Kelley, General Manager at The SoHo Hotel & Residences
Responded Apr 5, 2022
Nathan: Thank you for your review and kind comments. We love our heated marble floors too ! Pleased to know your parents enjoyed their stay with us. We do hope they will stay with us again !!! Kind regards,
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956sdl wrote a review Feb 2022
Canton of Schwyz, Switzerland1 contribution
Excellent location for business or pleasure. Clean rooms. Competent personnel. Welcoming place. Prompt responses to requests for assistance. Good sized rooms, well arranged. A worthwhile place to stay.
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Review collected in partnership with this hotel
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
Helpful
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Response from David Kelley, General Manager at The SoHo Hotel & Residences
Responded Feb 23, 2022
Thank you for posting this review. We are all very pleased to know you enjoyed your stay and look forward to welcoming you back again soon ! Kind regards,
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edceo wrote a review Feb 2022
Ontario, Canada1 contribution
The staff are amazing. The rooms are super luxurious and clean. The beds are comfortable. The bathrooms are all marble with heated floors and lovely soaker tubs. I would recommend this place for anyone who knows value of a good hotel. Underrated and worth every penny!!!!n
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Review collected in partnership with this hotel
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from David Kelley, General Manager at The SoHo Hotel & Residences
Responded Feb 14, 2022
Thank you edceo for your kind words and review. We are very proud of our team and the features of our hotel rooms. We look forward to welcoming you back again soon ! Thank you again. Kind regards,
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Smilesandgiggles wrote a review Jan 2022
Vancouver, Canada54 contributions66 helpful votes
Overall good stay with good service from Scott but beware of the gym aka “health club”. No one checks vaccinations papers, young attendant doesn’t even acknowledge your presence when you come in and honestly not sure when they last cleaned the gym. Hair and dust everywhere. IT. WAS. GROSS. With Covid, you would think they would be making more of an effort of cleaning protocols. I think they purposely made the flooring speckled so you can’t see the hair balls and dirt. Basically tried not to touch much and kept it limited from using much. And what is up with the set up? You have the treadmills staring away from the TVs and their treadmill monitor don’t even work. You can’t watch any tv! Go at your own risk. For a boutique hotel I expected better.
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Date of stay: December 2021Trip type: Traveled
1 Helpful vote
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Response from David Kelley, General Manager at The SoHo Hotel & Residences
Responded Jan 10, 2022
Thank you for your comments following your stay with us. We apologize for the condition of the Health Club. All your comments are being addressed by our team. We do hope you will consider staying with us again. Kind regards.
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Kornelija wrote a review Jan 2022
Toronto, Canada1 contribution
It was my hubby’s birthday and I wanted to make it extra special with a romantic gateway in our home city Toronto. I chose The SoHo’s Romantic gateway package witch promised a sparkling wine in the room upon arrival I also added to the special requests chocolate covered strawberries and hypoallergenic bedding. I thought we can order room service for dinner. Their website does not offer dining in their restaurant or spa services or hut tub and pool usage at this time which is noted. However their is nothing about room service on their website. The first rude awakening was the lack of greeting at the front desk which I pretended not to notice. When asked about room service, she said there is none unless we want to call the restaurant to order food but will have to go downstairs buy ourselves to get it and it will be in boxes but they might be able to give us cutlery. Hello? Do we really want to do that when we are out for a romantic gateway? I don’t think so!When we entered the room there was no sparkling wine or strawberries as a matter of fact that was extremely disappointing. I went down to reception and the front desk person said that there are no special request with my reservation I found it quite strange and she said she does not see the Romantic gateway package in my reservation. Wow! There’s a big discrepancy in the system. I asked her if we can make the adjustment. She said she’ll try, they might have the sparkling wine but not the strawberries. I almost gave up even on the wine when somebody knocked on the door and there was the wine which I was great full for with a bag of trail mix which was kind of insulting. I am a former five star Toronto hotel employee and if something like this would have happened in the hotel I worked would be ashamed of. At the checkout I wasn’t even asked how was my stay. And for all this wonderful service I paid $450.It’s Covid, There are restrictions but does not entitle your employees to forget their manors or their training and just be straight forward rideAlso get your facts right on your website.
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Date of stay: January 2022Trip type: Traveled
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Response from David Kelley, General Manager at The SoHo Hotel & Residences
Responded Jan 10, 2022
Dear BubuMaci: Thank you for your feedback following your stay with us. We did check our reservation system and your booking came across to us without any mention of booking a package rate, your special request (hypo-allergenic) or that you were celebrating a special event. We are still researching why this happened. As for Room Service, we have not been able to fully restore this service so it is absent from our website. We hope to bring it back very soon and it will then be clearly indicated on our website. We all apologize for this confusion and will endeavour to ensure this does not happen again. Sincerely, David Kelley General Manager
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PRICE RANGE
$355 - $419 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
soho metropolitan toronto, soho metropolitan hotel toronto
FORMERLY KNOWN AS
SoHo Metropolitan Hotel & Residences
LOCATION
CanadaOntarioTorontoDowntown / Downtown West / Entertainment District / Waterfront Communities-The Island / Old Toronto
NUMBER OF ROOMS
87
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Frequently Asked Questions about The SoHo Hotel & Residences
Which popular attractions are close to The SoHo Hotel & Residences?
Nearby attractions include CN Tower (0.3 miles), Come From Away (0.3 miles), and Royal Alexandra Theatre (0.3 miles).
What are some of the property amenities at The SoHo Hotel & Residences?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The SoHo Hotel & Residences?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The SoHo Hotel & Residences?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The SoHo Hotel & Residences?
Yes, valet parking is available to guests.
What are some restaurants close to The SoHo Hotel & Residences?
Conveniently located restaurants include Pai Northern Thai Kitchen, Sportsnet Grill, and Jacobs & Co. Steakhouse.
Are there opportunities to exercise at The SoHo Hotel & Residences?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The SoHo Hotel & Residences located near the city center?
Yes, it is 0.3 miles away from the center of Toronto.
Are any cleaning services offered at The SoHo Hotel & Residences?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The SoHo Hotel & Residences?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The SoHo Hotel & Residences offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.