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325 Bay Street, Toronto, Ontario M5H 4G3 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (972)
Room & Suite (521)
Dining (90)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 01/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The St. Regis Toronto
Updated 01/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 140 hotels in Toronto
Location
Cleanliness
Service
Value
Travelers' Choice
Trendsetting and boundary-breaking, The St. Regis Toronto marks its Canadian debut at the city’s most coveted address in the heart of downtown. Soaring 65-stories above Canada’s international enclave for business and culture, The St. Regis Toronto hotel offers a remarkably central location, steps from Toronto’s most preeminent downtown landmarks including the CN Tower, Scotiabank Arena, Rogers Centre, Toronto International Film Festival and the city’s premier shopping, theatre and entertainment. Modern elegance and bespoke butler service unite amongst 258 of the city’s largest luxury hotel guestrooms and suites, defining the new standard for luxury in Canada.
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Room & Suite (521)521
Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Books, DVDs, music for children
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Wine / champagne
Highchairs available
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Manicure
Massage
Neck massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bath / shower
Soundproof rooms
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Separate living room
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
City View
Languages Spoken
French
Hotel links
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2263Reviews21Q+A100Room tips
Traveler rating
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Popular mentions
Zans wrote a review Jun 15
Mississauga, Canada23 contributions24 helpful votes
Had a wonderful stay at the St. Regis for my birthday. The suite was large with a separate living room and an additional half bathroom. There were balloons and a dessert tray for us upon arrival for my birthday. Service was attentive and very good. We look forward to returning
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Date of stay: March 2021
Rooms
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Kenzie B wrote a review May 2021
1 contribution1 helpful vote
Wow, I just had the best few days at the St. Regis Toronto! Shout out to our favourite bellman Rythem who was so kind, knowledgeable and so incredibly helpful during our stay. He answered all f our questions about the hotel and was so great with all of our luggage (trust me we had a lot.) The hotel was so clean and so sanitized we felt super safe and the LUX factor blew us away. I cannot wait to come back and stay again!
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Date of stay: May 2021Trip type: Traveled on business
1 Helpful vote
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Response from Tim Terceira, General Manager at The St. Regis Toronto
Responded 4 weeks ago
Dear kenziebrenna, Thank you for joining us at Toronto's Best Address and for taking the time to share your kind words, especially about Rythem. We look forward to hosting you again. Sincerely, Tim Terceira General Manager St. Regis Toronto
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Cathy S wrote a review Mar 2021
1 contribution2 helpful votes
My husband and I have had the pleasure of staying here twice during Covid - once to celebrate our anniversary, and once to unwind after a hard week. We have been incredibly impressed with the precautions taken by the hotel, and with the service received at the same time. They have really found a way to balance an incredible experience with very strong safety precautions. We also really enjoyed the ability to enjoy a fine dining experience in the comfort and safety of our suite - you really can't do better than 5 star dining but dressed in PJs :) We have been helped by Jonathan T during both of our stays and were completely impressed with attention to detail. We are not VIPs by any stretch, but we certainly felt like the most important guests at the hotel during our stays. Thanks for these wonderful escapes, we hope to be back soon!
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Date of stay: February 2021
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from Tim Terceira, General Manager at The St. Regis Toronto
Responded Mar 22, 2021
Dear molassesandbread, Thank you for your kind comments which I have proudly shared with our St. Regis Hosts. We are delighted that you enjoyed your anniversary whilst feeling safe with our Health & Safety Protocol. Our team takes great pride in ensuring the safety of our associates and guests is and remains our highest priority while simultaneously providing a luxurious stay. Thank you for taking the time to share your feedback and we look forward to welcoming you back soon! With warm regards, Tim Terceira General Manager
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Jeff J wrote a review Feb 2021
Barrie, Canada669 contributions209 helpful votes
From the moment we arrived we were greeted with friendly faces, professionalism and they took care of us. They parked our car, plugged it in (Electric ⚡️ ), took our bags and gave us our room keys with the option of Digital keys via the Bonvoy App Location is fantastic, in the heart of the Toronto financial district, just walking distance to other restaurants, coffee shops, the Mall, subway TTC system and business towers. Unfortunately due to Toronto Covid protocols at the time; the amenities like the fitness centre and pool (and in person dining) were unavailable. This has been ongoing for at least 3 months. I suggest the hotel offers some alternative such as a peleton in suite if requested. They've had time to plan. In our room suite we had two Large 4k or 5k HD smart TV's (LG) capable of streaming Netflix and Prime + HDMI connect and cable. Quality was great. Workspace: a nice glass elegant computer station by the window on the 25th floor overlooking the towers of power in Toronto's financial district Food: Unfortunately their food is meat-centric and we were limited to ordering off the menu. Considering this is a Category 7 hotel on Marriott Bonvoy I’m surprised at this oversight. We’ve stayed around the world at various Category 7 Bonvoy properties and had much more flexibility to satisfy our healthier living vegan diet as a family. For example at the JW in Istanbul we met the Chef team who created custom culinary creations to our delight that were not only filling but very delicious. During Covid here in Toronto; in-restaurant dining was ‘off’ the menu but room service was provided. A simple vegan menu would be the least the hotel could do offering breakfast items like beyond meat sausages, tofu scrambles, sautéed vegetables platter with vegan French toast or avocado toast and vegan pancakes for example. Note that they do offer some non dairy almond milk. We were offered a free breakfast due to our Platinum elite status (Bonvoy) however if we were charged for it; we would have been billed $84 including an 18% room service 'tax' plus hst for potatoes,tea, coffee, oat meal and avocado toast. Very expensive considering the lack of options. Some side notes: Our fireplace in our Corner suite didn't work. Tried both switches, called front desk for instructions and yeah it just didn't work unfortunately. All staff were great however. Review would have been 3 * considering the disappointing food options for us; forcing us to use Uber Eats. Review would have been 5* had they made the effort.
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Date of stay: February 2021
Location
Cleanliness
Service
Room Tip: if you have suite night upgrades (bonvoy), use them for a corner suite request like ours
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3 Helpful votes
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Response from Tim Terceira, General Manager at The St. Regis Toronto
Responded Mar 2, 2021
Dear JeffJ772, Thank you for taking the time to speak with our Executive Chef in regards to your recent dining experience with us. We truly appreciate you sharing your valuable feedback and comments. I am glad that your overall experience was positive and we do extend our sincerest gratitude for the positive remarks you shared. We look forward to welcoming your family again very soon. Kindest regards, Tim Terceira General Manager St. Regis Toronto
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JCM wrote a review Jan 2021
5 contributions9 helpful votes
I’m currently staying at the hotel and it’s a great hotel. Staff are all taking COVID precautions. Great rooms, great location. Private dining is excellent and the spa is really great. Second stay here in the last couple months and will be back!
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Date of stay: January 2021Trip type: Traveled solo
1 Helpful vote
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Response from Tim Terceira, General Manager at The St. Regis Toronto
Responded Jan 28, 2021
Dear 237jcm, Thank you for your kind comments which I have proudly shared with our St. Regis Hosts. We are delighted that you enjoyed your stay whilst feeling safe with our Health & Safety Protocol. Our team takes great pride in ensuring the safety of our associates and guests is and remains our highest priority while simultaneously providing a luxurious stay. Thank you for taking the time to share your feedback and we look forward to welcoming you back soon! With warm regards, Tim Terceira General Manager
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PRICE RANGE
$427 - $656 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Adelaide Hotel, Toronto
LOCATION
CanadaOntarioTorontoDowntown / Downtown West / Bay Street Corridor / Entertainment District / Financial District / Old Toronto
NUMBER OF ROOMS
258
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Frequently Asked Questions about The St. Regis Toronto
Which popular attractions are close to The St. Regis Toronto?
Nearby attractions include Toronto Urban Adventures (0.3 miles), Levelup Reality (0.3 miles), and The Elgin & Winter Garden Theatre Centre (0.2 miles).
What are some of the property amenities at The St. Regis Toronto?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The St. Regis Toronto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis Toronto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The St. Regis Toronto?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to The St. Regis Toronto?
Conveniently located restaurants include Richmond Station, Canoe Restaurant & Bar, and The Keg Steakhouse + Bar - York Street.
Are there opportunities to exercise at The St. Regis Toronto?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does The St. Regis Toronto have an airport shuttle?
Yes, The St. Regis Toronto offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The St. Regis Toronto located near the city center?
Yes, it is 0.5 miles away from the center of Toronto.
Are any cleaning services offered at The St. Regis Toronto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The St. Regis Toronto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.