We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
181 Wellington St W, Toronto, Ontario M5V 3G7 Canada
6 people are viewing this hotel
Hotel direct offer!Unlock Member Rates!
Lock in the lowest price from these sites
Expedia.com$583
Travelocity$583
Booking.com$584
Priceline$584
Hotels.com$583
Orbitz.com$583
View all 22 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1047)
Room & Suite (462)
Dining (138)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
Learn more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
Read more
Updated 11/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Toronto
Updated 11/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 142 in Toronto
Location
4.8
Cleanliness
4.9
Service
4.8
Value
4.3
2022 Travelers' Choice Best of the Best
At this five-star hotel downtown, guests are introduced to the different sides of Toronto. Design borrows from the city’s glamourous film and theater scenes, waterfront setting and rail history. Relax in spacious accommodations featuring floor-to-ceiling windows, 42-inch LCD HD TVs and fully-stocked honor bars. Stop by our on-site restaurants and bars for local, seasonal ingredients and unique offerings including black ivory coffee, a cheese cave and nitrogen martinis. Rejuvenate with a massage or facial in the spa, maintain your workout in our fully-equipped fitness center and take a dip in the saltwater indoor pool.
Read more
Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Patio
Babysitting
Books, DVDs, music for children
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Swimming pool toys
Pool with view
Indoor pool
Heated pool
Saltwater pool
Shallow end in pool
Fitness / spa locker rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Lake View
Languages Spoken
English, French, Russian, Spanish and 11 more
Hotel links
Special Offer:Unlock Member Rates!

Location

Full view
100Great for walkers
Grade: 100 out of 100
290Restaurantswithin 0.3 miles
51Attractionswithin 0.3 miles
2018Reviews16Q+A100Room tips
Traveler rating
  • 1,614
  • 276
  • 76
  • 27
  • 25
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Kim wrote a review May 17
New Haven, Connecticut5 contributions
+1
I recently stayed at the Ritz-Carlton in Toronto and the visit was wonderful. I don't often stay at luxury hotels, but this was to celebrate a big milestone, so I decided to go for it and I am SO glad I did. During my stay I felt like the staff went above and beyond to make us feel welcome and comfortable. The hotel was very clean and organized which made me feel safe - especially since we hadn't stayed at a hotel during the pandemic yet. Our room was beautiful and had an amazing view of the city. One day, we had some small bites (charcuterie) sent to the room and everything was delicious. For dinner we decided we would stay in and enjoy our room since we don't do this often and wanted to make the most of the room amenities. We asked the staff for recommendations for nearby takeout and they were really helpful. They even offered to call ahead and place the order for us. They also sent dishes and cutlery to our room which made our dinner feel a little extra special even though we were eating takeout in the room. While we were there my partner treated me to a spa service and the experience was really lovely. I left the Ritz feeling really relaxed and happy with the experience. I will definitely keep the Ritz, Toronto in mind for future stays and celebrations.
Read more
Date of stay: May 2022
Location
Cleanliness
Service
Helpful
Share
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded 2 days ago
Dear yyztraveller90, We can not thank you enough for writing such a great review. Cleanliness and welcoming service have always been amongst our top priorities and our team takes lots of pride to deliver a warm and comfortable experience to our guests. We hope we will have the pleasure to welcome you back in our property very soon! Kind Regards, Guillaume B., General Manager
Read more
Adrian J wrote a review Apr 2022
mississauga, Canada75 contributions9 helpful votes
+1
The Ritz-Carlton Visit, So we had another great stay at The Ritz, this time for my birthday, my wife was unable to join us so it was just myself and my daughter. We had decided this time to get the corner suite, initially without the club lounge access. After booking Shea from Guest Experiences had reached out to me, offering suggestions, booking us in to the newly opened Epoch, also bookings for TOCA as well pre booked, I had a lot of interaction with Shea prior to arrival. This was a new experience for us, a lot of text comms on booking and checking on our itineraries etc as well as emails going back and forward, which was a very nice touch. Pre-booking reservations I think is a great idea. After a long Friday night drive through downtown traffic, we arrived fairly late and I checked in with Elizabeth, as I was checking in I was surprised, pleasantly surprised to be greeted by GM Mr. Guillame Benezach who came over to welcome us and say hi. It was great seeing him again and he had gone through great lengths (through our comms) in putting wheels in motion to ensure our stay was great. Now, it had been some years that we had the suite and something was amiss, the room seemed a bit too dark although it was night time and some of the facilities in the room which were previously in the last suite, such as the TV in the bathroom mirrors and heated bathroom floors, also the dividing door was gone. It also looked like the mini-bar/honour bar had gone and a new design of what appeared to be an old style traveling case in place albeit with in-built mini fridge, tea and coffee station. Perhaps there is no demand for this anymore? Although I must admit having a full stocked honor bar is an awesome feeling but I guess people may just be asking an empty fridge to put their own drinks and candy’s in there. I also guess it makes things easier. The writing desk was also not in the main bedroom but in the joining section in-between the bedroom and the sitting area however it did have a built in make-up mirror/light with plug points in there, so fine for doing your make up, but no good for working and a bit weird that there were no power points at the desk top. I’m not sure if I could have routed my laptop to those points but I found some at floor level As a rewards member we had free wifi and it was fast and we were both able to watch youtube on both my own laptop and the TV’s. We had a couple of movie nights and pop-corn to boot which was fantastic. But I couldn’t still get the feeling that this was not quite right, I did want my daughter who didn’t remember her last trip to be as wowed and amazed as I was. Although that said she was actually amazed at the whole room saying how awesome the suite was and her jaw totally dropped on entering the room. Still, I went down to have a chat with Elizabeth who really understood what my concerns where and in true Ritz form, was 100% customer focused on trying to help out. I knew this experience could be better. At this point I met Shea for the first time, who had a lovely gift for my daughter and did explain the main changes in the Ritz and the room redesign but did want me to be happy with my room choices so she suggested a higher floor. I also reconsidered my option for the club lounge. Now this room had a totally different feel, much brighter and it was then that I realised that although the room layout was the same it was actually a brighter, lighter colour carpet that was different. This brightens up the room no end also the higher floor gave more light to the room the view was better and bingo like that we were set. (so tip one, you do need a higher floor, 19 or higher). Both Shea and Elizabeth really made my concerns not seem over the top, you are paying good money and they want you to be happy with the product. I remember apologizing profusely, I felt like some diva who wasn’t getting what she wanted LOL but no, they totally understood and wanted everything to be right, everything to be up to Ritz standard. We dined at Epoch that evening it was great to see Carleen and the food was out of this world. We decided to get best bang for our buck by doing 2 full days of club lounge and to be honest, you really have to think, when you do the math, the club lounge IS WELL WORTH it, you basically have food offerings 5 times a day. Unlimited soft drinks and alcohol, you are staying at a 5 star hotel, when you think for 2 people what you are paying for club lounge you are ACTUALLY saving money but it’s NOT just the food and drink offerings. You are paying for a little piece of relaxation you are dining in style, a beautiful view of the lake, attentive staff this…THIS you cannot put a dollar figure to the staff are able to secure discounts on attractions, make you out of this world cocktails, fantastic cappuccino’s, they offer suggestions and more ! You have to understand, YES you can go out and get a $20 breakfast BUT you are here to relax, enjoy and be pampered, this is what you don’t see when look at prices when booking. From Saturday to Monday we were pretty much stuffed with all the little food offerings. Often nipping up to grab a coffee, a candy or a pop, almost like nipping into your very own BUT well stocked kitchen for a bite to eat, and taking back some bagels or a pastry to your room after breakfast is a must. For the real true Ritz experience if you DO NOT GO club lounge you are missing out. This time round we didn’t go Toca, the offerings were not really to my taste, all though they all sounded exquisite, my daughter was more keen on going out and hitting the night life, although I knew the service would not be the same, my birthday dinner at Moxies which is just across the street was very "lackluster" but when you have an 11 year old fine dining is not really what they are after. Maybe next time. However we made it back to the lounge and Olga made a fantastic take on a Cosmo for me and of course who birthday needs cake when you have The Ritz desserts. I’m not sure why the Ritz Bar was closed, but that was a really nice buzzing place. Very bright and vibrant, a nice place for breakfast and lunch and to hang out in, maybe Epoch is the new Ritz Bar ? but as we had the club lounge we didn’t miss out. My daughter of course LOVED the hot tub and swimming pool and it was just great to relax, the remit for this weekend was RELAX, get pampered and celebrate, my wife def missed out on this weekend. Although there were some glitches and I do mean, very minor ones, the overall experience you just cannot beat, one thing that The Ritz has, it has fantastic grade A customer service EVERYONE you meet from the front door guy’s, the bell, the valets are all totally awesome I mean where else will you see a hotel GM come and greet you. Where else will you see guest experience staff who REALLY DO want to make your experience great. I’ve been to The Ritz now 5 times, by far my most favourite place to stay and relax. It is more expensive than most hotels but you have to understand this is a 5 Star hotel, If you can’t finance a suite go for a deluxe guest room you won’t be disappointed. If a suite YOU must get a high floor. And you MUST, absolutely MUST get club lounge access. I want to give a BIG thank you to ALL the fantastic and hard working Ladies and Gentlemen of The Ritz, the club lounge staff, Shea and of course Mr Benzech for taking the trouble to see that everything was perfect for us. I’m still eyeing up the banquet hall, maybe for a wedding LOL (mind you I have about 8 years to start saving for that!) I hope pictures will be posted here I have 2 video’s on “youtube”, so do visit me on adrianjayonline for those.
Read more
Date of stay: April 2022
Location
Cleanliness
Service
1 Helpful vote
Helpful
Share
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded 4 weeks ago
Dear Adrian J, Thank you very much for having taken the time to write such a detailed review about your weekend experience with us and for your kind words regarding our service. We were very excited to re-open our Club lounge few weeks ago and an even bigger pleasure to have you and your family back to our property. We are definitely looking forward to welcoming you back! Best Regards,
Read more
cliu wrote a review Apr 2022
Vancouver, Canada6429 contributions354 helpful votes
This is our first time staying at this Ritz property celebrating husbands 70th birthday. We have to thank Ms. S. Flores for looking after our reservation in ensuring our stay was nothing short of PERFECTION. Ms. Flores and the Ritz Toronto value their Bonvoy members and we are made to feel so valued and appreciated. Not all Marriott properties recognize Bonvoy members loyalty but here they definitely do. Upon checkin I had asked Ms. Flores if there is a gift shop so I can buy a Ritz rubber duck as we collect them from all the Ritz properties that we have frequented. She said there isn’t a gift shop but she will find one for me. Well, to our surprise the next evening, Ms. Flores not only found us a Ritz duck but she and her team took different photos of the “duck” all around the hotel and even presented a gift to my husband for his 70th birthday! Ms. Flores and her team certainly went over and beyond the call of duty to ensure guests needs and requests are met. A huge THANKYOU goes out to Ms. Flores! we also want to recognize another awesome team member, Olivia, in Toca restaurant. Our friends and we had a lovely lunch at Toca and Olivia took it upon herself to ensure my husbands 70th and our friends 63rd birthday were celebrated in style. She treated us to a seafood tower that was so so fresh and delicious along with a dessert tower. Thank you so kindly Olivia for going the extra mile for our fantastic luncheon experience at Toca. Our room 1715 was absolutely gorgeous with a very comfortable sofa bed of bamboo mattress. There are 2 toilets where the main toilet is all electronically controlled with sprays, flush, and even temperature control. The washroom is gorgeous and bright with a deep tub and walk in shower. Our king bed was very comfortable with no sags and the bed. The bed linen feels like Frette linen as it is very high thread count. In the bedroom, there is also a chaise lounge which was very comfortable and classy looking. The huge tv in the bedroom has tons of channels and the very large tv in the living room is the same. The living room has lots of seating with 2 separate side chairs and another table with a chair for all your charging needs. The room had lots of outlets and charging stations. We appreciate the 2 charging stations beside our bed one on each side. The entire room is so well maintained and clean with complimentary bottled waters and Nespresso coffee and Sloan teas daily. The pool ranges from about 4 to 4.4 feet deep with jets in the pool. I really enjoyed the salt water pool vs chlorine because it was less harsh on our skin and lacked the smell of chlorine. The change room and shower were clean and very well maintained regularly. There are plenty of loungers and chairs but the hot tub is not that large but comfortable enough for 3 to 4 adults. My only suggestion is to install a bathing suit spinner in the change room? The property is very low key with luxury and elegance. Everyone is helpful and so friendly. As guests of the Ritz Toronto, we are so fortunate to have such top calibre staff here like Ms. Flores and Olivia in Toca. Thank you so so much for the first class customer service and the hard working housekeeping team keeping our rooms so spic and span on a daily basis. If I can give this property 10 stars out of 5, I would because this is how great this property is. We will stay nowhere else the next time we are in Toronto! Thank you so much again to all the excellent staff!
Read more
Date of stay: April 2022
Value
Rooms
Service
1 Helpful vote
Helpful
Share
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded Apr 15, 2022
Dear Cliu, Thank you very much for having taken the time to write such a detailed and positive experience. I will personally recognize Shea and Olivia for their Ritz-Carlton service, dedication and genuine care. We are very proud to count these ladies in our team and be assured your email will be shared with our entire team. Thank you again and we hope to welcome you back very soon in Toronto! Best Regards,
Read more
Sarah H wrote a review Apr 2022
Wainfleet, Canada13 contributions1 helpful vote
+1
My husband and I chose to stay at the Ritz Carlton because of it's stellar reputation and the expectation of relaxing in luxury. Our three night stay did not disappoint! Our travel agent had put in a request and at check in we received a room upgrade to a corner suite. The suite was large, immaculately clean with amazing windows and comfortable bedding. We consider ourselves lucky to have meet Olga (Club Attendant) at the Club Lounge, we are grateful of her friendly and thoughtful care for us our whole stay. You will not be able to find better more attentive professional service anywhere. From the moment we stepped into The Lounge we were made to feel pampered and comfortable by Olga. It is more than just a pride in her work, Olga genuinely cares for guests like family. Our experience in the Club Lounge took our stay from wonderful to exceptional. Many heartfelt thankyous to Olga and her co-workers. We spent a fair bit of time in the Club Lounge; breakfast daily and we enjoyed the many other offerings throughout the day. My husband and I enjoyed the quiet space to read while enjoying an afternoon beverage and also late evening cocktails. While at the Ritz Carlton we used the gym daily, both my husband and myself found the facilities to be well appointed. (Small inconvenience in that the set of 5lb weights were mismatched, one was smaller rubber type then the other a large size. This made it harder to complete certain exercises. I would have also liked a set of 8lb weights.) I also used the pool which was clean and a good temperature. The railings into the pool and the ladder could use updating - in my opinion they are lowering the overall quality of the pool itself - which is beautiful with lovely tile. We dined at Toca inside The Hotel, and received a complimentary glass of champagne each as it was our anniversary. Service was smooth and the food was delicious. I enjoyed the really fresh and enjoyable squid ink pasta and seafood special. We also had cocktails at the Epoch bar - I can recommend the Lychee Martini as a fun choice. Our suite was cleaned at least twice daily - and our rose petal turndown and bubble bath were exceptionally romantic. The bath was relaxing and very aromatic. I loved the bathroom and other facilities in our room. I did find the lighting a bit dim in the bathroom, it would have been more comfortable to have a chair or stool at a vanity for makeup and hair. It was an amazing stay and we are already making plans to return next year for our anniversary.
Read more
Date of stay: April 2022
Rooms
Location
Service
Room Tip: Club Level Rooms provide access to the private lounge with continuous offerings of food and...
See more room tips
1 Helpful vote
Helpful
Share
Response from Guillaume Benezech, General Manager at The Ritz-Carlton, Toronto
Responded Apr 6, 2022
Dear Sara h, Thank you so much for such a detailed feedback and for your kind words. We reopened our Club Lounge only few weeks ago and we are glad to read that you enjoyed it very much, mostly thanks to Olga professionalism who we will recognize. We will follow up on your fitness feedback and we are looking forward to welcoming you back very soon. Best Regards, Guillaume B. General Manager
Read more
Steph B wrote a review Mar 2022
1 contribution1 helpful vote
Deven went above and beyond during our stay. We arrived early and he was able to accommodate our early check in. He got us the best price for our suite. Deven asked us if we were celebrating anything. He was very kind and sent my partner a hand written birthday note. Our experience with Deven was the best customer service experience we both have received. Thank you Deven!
Read more
Date of stay: March 2022Trip type: Traveled
1 Helpful vote
Helpful
Share
Response from Guillaume Benezech, General Manager at The Ritz-Carlton, Toronto
Responded Mar 15, 2022
Dear Tephebe, We would like to thank you for having taken the time to post such a great comment about your experience and most of all for recognizing Deven customer service and professionalism. We are proud to count him within our team and we are looking forward to welcoming you again soon! Best Regards, Guillaume B. General Manager
Read more
Dubaiblondie wrote a review Feb 2022
Toronto, Canada195 contributions83 helpful votes
To start, the hotel is in a prime location. Absolutely beautiful hotel, and wonderful staff. The room was spacious and immaculate. We had an amazing experience here, it is everything you would expect from a hotel of this class. Will come again!
Read more
Date of stay: February 2022Trip type: Traveled
1 Helpful vote
Helpful
Share
Response from Guillaume Benezech, General Manager at The Ritz-Carlton, Toronto
Responded Feb 14, 2022
Dear Dubaiblondie, On behalf of our team, I would like to thank you very much for your review. Thank you for recognizing our team professionalism and our hotel cleanliness. It was a pleasure to have you stay with us and we are looking forward to welcoming you back very soon, Kind Regards, Guillaume B. General Manager
Read more
Ronald H wrote a review Feb 2022
1 contribution1 helpful vote
Amazing room with great staff, friendly environment Thank you for the hospitality. Clean, friendly and the room service was amazing. The experience was amazing. Really loved the swimming pool and the spa and most importantly love the room service. Def come again!
Read more
Date of stay: February 2022Trip type: Traveled
1 Helpful vote
Helpful
Share
Response from Guillaume Benezech, General Manager at The Ritz-Carlton, Toronto
Responded Feb 14, 2022
Dear Ronald H. Thank you very much for having taken the time to post a review about your experience with us. It was a sincere pleasure to have you stay with us over the last weekends and we are glad to see you have enjoyed our facilities. Finally, please know that we deeply appreciate your loyalty during these challenging times. We are looking forward to welcoming you back again soon, Best Regards, Guillaume B. General Manager
Read more
Dr. Raj P wrote a review Dec 2021
Toronto, Canada3 contributions1 helpful vote
Absolutely amazing. Justin provided exceptional service and I do hope that upper management is aware of his efforts, attitude and attention to service details. I live in the city but this is 100% my go-to recommendation for any family, colleagues or friends staying in the area. Thank you & I will see you all again soon!
Read more
Date of stay: September 2021
Value
Cleanliness
Service
1 Helpful vote
Helpful
Share
Response from Guillaume Benezech, General Manager at The Ritz-Carlton, Toronto
Responded Dec 15, 2021
Dear Dr. Raj P Thank you very much for your kind words. We will definitely recognize Justin for his great service and professionalism. I sincerely appreciate your loyalty and engagement to our property. I hope i will have the pleasure to meet you personally upon your next visit. Best Regards, Guillaume B., General Manager
Read more
Kiel M wrote a review Dec 2021
Toronto29 contributions81 helpful votes
+1
What a lovely staycation provided by the Ritz Carlton Toronto. This was our first time staying at a Ritz property and it certainly exceeded our expectations. The hotel room and building is beautiful and is kept in top notch shape. The staff are all very professional, polite, and quick to respond to anything. The room was spotless and everything in it was very nicely laid out. We had a Deluxe King on the 15th floor with a city view. They surprised us with a complimentary welcome cake for my wife upon arrival. So thoughtful and a nice touch. The room itself is huge with a large sitting area with a big couch and coffee table. There is a nice bar area with a complimentary Nespresso machine. The TV was crisp and had lots of options. The bathroom is huge and my wife loved the deep soaker tub to have a bath in. We called the front desk to bring up bubble bath and bath salts, which were delivered very quickly. The pool was salt water and had lots of seating around it if you just want to relax. It was very clean and the area is well maintained. The spa was my favorite part with its steam room, large jacuzzi, saunas and large showers (with jets from all directions). We had drinks at Epoch and were very impressed. Courtney the bar tender was very personal and friendly. He went beyond our expectations to make us feel welcome and acknowledged my wife's birthday with a glass of bubbly. So nice and thoughtful. We then went to have dinner at Toca and that was so excellent. The portions aren't huge but we left feeling full after splitting an appetizer and each having an entre. All the staff we interacted with were very professional as well. We ordered breakfast through the room service menu the following morning after having the best sleep in years. Everything tasted amazing and was cooked well with lots of condiments to go along with it. I don't have one bad thing to say, so I would totally recommend this place to anyone looking for a nice relaxing stay in Toronto
Read more
Date of stay: December 2021Trip type: Traveled
2 Helpful votes
Helpful
Share
Response from Guillaume Benezech, General Manager at The Ritz-Carlton, Toronto
Responded Dec 15, 2021
Dear Kiel M, Thank you so much for having taken the time to post such a great and detailed review. We are so glad to see you experienced most of our facilities and enjoyed everything very much, from our product, to our service or our food and beverage offer. We are very much looking forward to welcoming you and your wife again very soon, Wishing you a beautiful holiday season, Best Regards, Guillaume B., General Manager
Read more
adventureseeker_9 wrote a review Dec 2021
Winnipeg, Canada78 contributions58 helpful votes
We stayed the weekend at this iconic hotel and we were not disappointed! The lobby was beautifully decorated for Christmas and we were thrilled to gain access to our room 3 hours ahead of checkin. The staff at checkin was so friendly and helpful as were all of the staff we encountered! Of note, our housekeeper, Jaya, went above and beyond expectations. She greeted us every time we came to our floor and surprised us with personal touches such as rose petals in a beautiful design on the bed to celebrate our anniversary, small snacks and fresh fruit! We were also delighted to come back to our room one evening to chocolate dipped strawberries to celebrate our anniversary. The bathroom in our hotel room was hands down the most beautiful and luxurious bathroom I’ve ever encountered with under counter motion sensor lights, dual sinks, a deep soaker tub and a separate area for the toilet and shower. The fitness area was fantastic and contained a ton of exercise equipment including multiple treadmills and two peleton bikes. The pool area was well kept and the only small disappointment of our stay was the very small hot tub which meant (due to Covid restrictions) we often had to wait for quite awhile to gain access. Otherwise, our stay was phenomenal and we loved every minute.
Read more
Date of stay: December 2021Trip type: Traveled
1 Helpful vote
Helpful
Share
Response from Guillaume Benezech, General Manager at The Ritz-Carlton, Toronto
Responded Dec 15, 2021
Dear adventureseeker_9, Thank you very much for your nice words and for having taken the time to write such a detailed feedback. It was a pleasure to welcome you in our hotel and to serve you the best way we could. I sincerely appreciate your comment regarding our hot tub and your understanding regarding the restrictions we have to follow. I will personally recognize Jaya who is a true Ritz-Carlton lady who serve our guests with genuine care and professionalism. We hope to welcome you back very soon, Kind Regards, Guillaume B. General Manager
Read more
Previous
123456
PRICE RANGE
$575 - $699 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton toronto hotel toronto
LOCATION
CanadaOntarioTorontoDowntown / Downtown West / Entertainment District / Waterfront Communities-The Island / CityPlace / Old Toronto
NUMBER OF ROOMS
263
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Ritz-Carlton, Toronto
Which popular attractions are close to The Ritz-Carlton, Toronto?
Nearby attractions include Ripley's Aquarium of Canada (0.2 miles), CN Tower (0.2 miles), and Come From Away (0.1 miles).
What are some of the property amenities at The Ritz-Carlton, Toronto?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton, Toronto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Toronto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Toronto?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Ritz-Carlton, Toronto?
Conveniently located restaurants include Pai Northern Thai Kitchen, Sportsnet Grill, and Michael's on Simcoe.
Are there opportunities to exercise at The Ritz-Carlton, Toronto?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Ritz-Carlton, Toronto located near the city center?
Yes, it is 0.1 miles away from the center of Toronto.
Are any cleaning services offered at The Ritz-Carlton, Toronto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton, Toronto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, Toronto offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.