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Room & Suite (472)
Dining (153)
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#6 of 140 hotels in Toronto
Location
4.8
Cleanliness
4.9
Service
4.8
Value
4.3
2022 Travelers' Choice Best of the Best
Rest easy at The Ritz-Carlton, Toronto. Our hotel in Toronto, Ontario is located near Scotiabank Arena, Harbourfront, and Graffiti Alley. After a busy day, unwind with a massage or facial in the spa, or enjoy on-site dining at Toca.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Patio
Babysitting
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Swimming pool toys
Pool with view
Indoor pool
Heated pool
Saltwater pool
Shallow end in pool
Fitness / spa locker rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Books, DVDs, music for children
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Lake View
Languages Spoken
English, French, Russian, Spanish and 11 more
Location
100Great for walkers
Grade: 100 out of 100
273Restaurantswithin 0.3 miles
57Attractionswithin 0.3 miles
Contact
181 Wellington St W, Toronto, Ontario M5V 3G7 Canada
Getting there
St. AndrewToronto Rapid Transit4 min
UnionToronto Rapid Transit7 min
Rental CarsSee rental cars from $38/day
2054Reviews17Q+A100Room tips
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Lovely fairly central hotel with easy access to good restaurants, tourist attractions. The hotel has some really fantastic staff, went out of their way to be helpful. Nothing seemed too much. Food for breakfast was pretty good, but a little showy! The bar next to the front door was run by nice people but was lacking in atmosphere. Concierge helped arrange an amazing trip to Niagara which is a must see.
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Perhaps book breakfast if you have an early start.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded 3 weeks ago
Dear Burnsey2607, On behalf of our team, I would like to thank you very sincerely for recognizing the kindness and professionalism of our employees. We are currently discussing some updates and renovation for our bar located at the entrance at the hotel and bring a better atmosphere. The main bar located on the opposite side of the lobby has been renovated in 2021 and reflect a much better feel and look. We hope you will visit us again soon, Best Regards, Guillaume B., General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PROS; Very nice hotel- Good location- Great view of the CN tower. Comfortable room and mattress/nice bathroom Great service- Nice restaurant. Nice in room service Negatives; Lobby was a bit underwhelming- Also there was a wait to check in.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded Feb 8, 2023
Dear Sophie N, Thank you very much for your great review. We are glad to read you enjoyed our hotel location, room comfort and quality of service provided during your stay. I want to apologize for the check-in time process, and I can assure you that we have increased our team to avoid any wait at check-in from 3:00PM. Moreover, we are looking at some lobby updates by the end of the year. We hope we will have the pleasure to welcome you back very soon. Kind Regards, Guillaume B., General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After a wonderful stay in Ritz Carlton Toronto a few months ago, I was looking forward to be back, especially this time I was with my family. We stayed for 16 nights during Christmas-New Year period in 2 connecting rooms (club level corner suite and club deluxe room). Everything in the rooms and bathrooms were working well. Cleanliness in both rooms were excellent. Amenities were plentiful. Those things were normal, expected, and can be found in many hotels we stayed before, yet Ritz Carlton Toronto felt so special for us. My wife, sons, and I easily came to an agreement, it was the people in Ritz Carlton Toronto that set this place so far ahead of many many other hotels we stayed in the past. We felt embraced like family from the moment we arrived. The consistent smiles, "welcome back"s, and "how are you"s were enhanced further by more personal short conversations by every staff we met. We really loved and enjoyed those non-intrusive yet caring and sincere conversations. The club lounge was simply wow. How? Again, the people. Of course, food in the club lounge were consistently delicious. We were able to eat almost the same breakfast for 16 consecutive mornings, food had to be good. We understand IF we were bored and asked for other kind of breakfast food, club attendants would have been happy to help out. In fact, they were concerned about that and offered many times if we wanted other kind of breakfast, but we enjoyed what they had there. We visited the club lounge in different times over 16 days, witnessing and experiencing the lounge from the time when it was busy and buzzling, until it was quiet and just us in there. During every day of those 16 days, no matter how full or empty the lounge was, Max and his team (Oana, Emma, Olga, Erika, Neil, Rose, Priscilla) always took good care of us consistently. We felt truly and sincerely cared for, not just as guests but as one of their own family. We are still extremely and incredibly impressed by their care, friendship, professionalism, and empathy during our stay there. We had a movie night suggested by Laarni, and what a wonderful time it was, it was such a simple suggestion yet the experience was simply amazing. Check in and out were very professionally and efficiently done in the club lounge as well. Spa treatment for my wife was wonderful though the spa front desk people could be more friendly and welcoming. We visited Tocca twice, we really enjoyed the food the first time but less so the 2nd time. We also visited Epoch twice, once for dinner which was wonderful and festive tea time which was enjoyable as well. Our stay in Ritz Carlton Toronto felt so wonderful that words cannot fully express how amazing it was. The main factor that made our stay so amazing is the Ritz Carlton Toronto people, every single staff we met made our stay special. Special thank you to: Max: for his care, conversations, professionalism, and excellent restaurant recommendations. He put together such a wonderful team. That team was the main reason for our amazing experience. Oana: for her empathy, sincere and impeccable care, conversations, and stories. It was amazing that she can have conversations with guests and was aware and mindful of other guests needs so that they didn’t feel neglected. She always managed to smile even after caring for a busy lounge. Emma: for her empathy, sincere and impeccable care, conversation, and stories. Emma always remembered what each of us liked for breakfast. She also gave my son a special chocolate and snack package for our long journey home. Emma always managed to care for us all the time. Olga: for her empathy, sincere and impeccable care, energetic personality, and the never-ending smiles. Olga introduced my son to the delicious chicken tenders. She was always very energetic and full of smiles every time we met her. Neil: for his capable work in taking care of our reservations, recommendations, and simply he was the go-to guy when we needed anything. Rose: for her tireless handling of our reservations and changes. Everything was always done right and perfectly. She was always professional, helpful, and efficient in handling our check in and requests. Priscilla: for her effectiveness in handling requests. She was always effective and efficient in handling reservations and check out process. She never forgot anything and always got everything we asked done. Laarni: For her amazing help in reservations. She was very communicative and efficient in handling our reservation. Laarni was so happy and friendly when we finally met. She gave us a most wonderful gift in the movie night. It was such a simple suggestion, however the togetherness that it brought to our family was simply wow, we didn’t realize how much we missed movie nights until Laarni brought it back to us. Pradita: for her help in many many things. Our conversations with Pradita were like ones with a friend that we have known for years. Pradita was always ready and eager to make our stay better, always managed to provide counsels and find solutions to our needs. Kateryna: for her advices and patience in answering my questions and easing my concerns when I was deciding on the best place to stay for my family. I truly appreciate her detailed answers on my questions regarding many things to do, festive season restaurants menu and seats availability, and reassuring answers on club lounge concerns. Luisa: for her politeness, friendliness, and taking care of us during our stay. She always ensured that we had clean rooms and enough water. She left a heart-warming note wishing us well on our journey home. The Concierge team: for driving us to restaurants and nearby destinations.…
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Date of stay: December 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded Feb 2, 2023
Dear Fkristan, I cannot thank you enough for the time you took to write such an amazing review but most importantly to write a note for each of our Ladies or Gentlemen who made your stay so memorable. The Ritz-Carlton culture is known for empowering their ladies and gentlemen to making guests feel special through genuine and personal service. I am so grateful to be part of such a wonderful team and your recognition for their service is the best reward they can get from their dedication and hard work. Again, I have no words to express my sincere gratitude for your great feedback and we hope to have the pleasure to welcome you back again very soon, with your family. Kind Regards, Guillaume B., General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment we arrive until we leave, each time we stay at the Ritz in Toronto, we are amazed at their attention to detail, unyielding incredible customer care, and how they make you feel like their most important guest each and every interaction. You will never stay anywhere else once you have stayed there, you will look to say at the Ritz in other cities, and your expectations of customer care will be elevated forever! Enjoy!
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Date of stay: December 2022
Value
Rooms
Service
Room Tip: there are no rooms anything short of excellent.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded Jan 16, 2023
Dear acos2023, Thank you for having taken the time to write about your stay with us. We sincerely appreciate your positive feedback and kind words about our service, genuine care of our team and we are glad you felt we delivered the experience you were expecting when you booked your stay in our property. We are looking forward to welcoming you again very soon, Kind Regards, Guillaume B., General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My family had a stay at RC Toronto back in Oct. and was going to review it right after, but we was busy planing our new year Maldives RC vacations, so here it is. RC is always a trusted top hotel and resort brand worldwide. RC Toronto keeps its high standard. From the bell boy welcome at the gate to check out, all staffs are very nice and help as much as they can. Kash at front desk was very nice since our room isn’t ready, we went to Epoch Bar had some drinks and snacks. he sent the room keycard to us after it is ready. The room is top renovated and spacious. Bed textures are very soft and comfortable. we stayed in a room face to CN Tower. The hotel itself is very close to CN tower, Rogers Centre and Scotiabank Arena where NHL, NBA and MLB games played. We had afternoon tea and dinner at Epoch Bar and Kitchen Terrace . All drinks and food are very good. The indoor pool are very nice amenity. Although there isn’t any staff attend there, the lounge chaise and towels are comfortable as resort standard. Overall it’s a standard RC luxury city hotel. Very close to all city attractions and convenient to night life.…
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded Jan 8, 2023
Dear Liang H, We sincerely appreciate the time you spent to write about your experience in our property, its location, our service and accommodation and our newly renovated Epoch Bar and Kitchen. I will take the time to recognize Kash for his genuine care and great service. We are looking forward to welcoming you again very soon, Kind Regards, Guillaume B, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My partner and I spent three nights at this amazing hotel. Our room on the 16th floor had a view of David Pecaut Square. The room was spacious, clean, quiet and the bed was incredibly comfortable. But I was most excited about the bathroom. The bathroom was large, bright, had both a bathtub and a shower, the lights automatically turned on when you entered... It was without a doubt one of the most beautiful bathrooms I've ever seen at a hotel. We had breakfasts and dinners at club lounge. The staff there was very nice, they all tried to make us feel good and have everything we wish for. The food was excellent. The hot chocolate with fluffy mousse on top was absolutely delicious. The stay at the Ritz-Carlton was wonderful. It was an excellent experience and I was very satisfied.
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Date of stay: December 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded Jan 7, 2023
Dear PavlaPavla, Thank you for staying with us when visiting Toronto with your partner. We sincerely appreciate you took the time to post your positive feedback and we are glad you enjoyed your room and bathroom features as well as our Club floor service and food. We are looking forward to welcoming you back next time you will visit Toronto, Kind Regards, Guillaume B., General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
smith wrote a review Jan 2023
Girls weekend away .When we got our 2 room was told a fee$ 25 for mini fridge turned on and no mini bar . I ask staff where the snacks and lounge was , told on the main floor not like what's on the internet (nothing free) went to the business next door for breakfast I drive a older car and as we arrived was asked many times if we were staying at the hotel once okay but not that many times and a fee of $60 to park the car. Cameron could smile once and while wont hurt. The bed was amazing ,rooms clean. Walking distance to the theatre was nice no driving.
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Date of stay: December 2022Trip type: Traveled with friends
Value
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded Jan 6, 2023
Dear RobindO6572IV, Thank you for having taken the time to write about your experience while with us. We sincerely appreciate you recognize the cleanliness and comfort of our room, as well as the location of our property. However, I am sorry you felt one of our doorman was not welcoming and we will definitely share your feedback with the team. For your information, we do not offer the traditional minibar but offer a personalized minibar to be preset before your arrival with the assistance of our guest relation department. We encourage our guests to contact our guest relation department to make sure we personalized their stay the best we could. Thank you again for having staid with us, Best Regards, Guillaume B., General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location. Right between the financial and entertainment districts, new and old Toronto and closer to everything Toronto has in offer. Walk it down to shopping, dining and theatre. Spacious rooms, top notch in room amenities. Driving around is very hectic at peak hours otherwise good. Staff always helpful
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Date of stay: December 2022Trip type: Traveled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded Dec 24, 2022
Dear Giuseppe E, Thank you very much for having taken the time to write a review about our property. We sincerely appreciate your kind words regarding our hotel location, rooms size and In-Room amenities. We hope to have the pleasure of welcoming you again very soon, Best Regards, Guillaume B. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my 70 th birthday and I fell on the way to the hotel. The people at the hotel from the car valet to the receptionist all went above and beyond. They arranged a wheelchair, sent up ice packs and surprised me with hot tea and balloon and sweet treat. We had dinner with family in the evening at Toca this was not as smooth as we had booked a booth table because we had a young child and my husband had called twice to confirm. They gave us a regular table right by the open doorway to kitchen. My husband complained and after a wait they move us into a private room. Samantha the hostess arranged this and I can’t thank her enough. The food was outstanding and our waiter Tomic was so attentive. Thanks to all for turning a bad birthday into a great one,as Sunday my husband and I had a massage at their great spa.…
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip: Pool area was filled with kids.
Spa is amazing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded Dec 20, 2022
Dear lynlitvack, Thank you very much for having taken the time to write about your experience in our property. I am terribly sorry to read you fell on your way to the hotel and proud to read that our team assisted you the best way they could. I sincerely appreciate the fact you recognize Samantha who managed to turn around a disappointed start in our Toca restaurant into a great experience, working with Tomek to make sure you receive a professional service and enjoy your birthday. Again, thank you for such great feedback and we hope to welcome you back very soon at The Ritz-Carlton, Toronto. Kind Regards, Guillaume B., General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
One of my favorite places to stay in Toronto. Great location, close to all your touristy needs, fabulous rooms and amenities and the personal touch that just adds the little extra luxury to your stay. From the amazing bathroom to the coffee station. Everything is just that much better at the Ritz.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded Dec 9, 2022
Dear Franklinmacd, We thank you very sincerely for having taken the time to write such a kind review. Thank you for recognizing the efforts our employees are doing to personalize our guests stay and maintain our luxury standards. We appreciate your continued loyalty and kindness and we are looking forward to welcoming you back very soon. Best Regards, Guillaume B., General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$595 - $687 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton toronto hotel toronto
LOCATION
CanadaOntarioTorontoDowntown / Downtown West / Entertainment District / Waterfront Communities-The Island / CityPlace / Old Toronto
NUMBER OF ROOMS
263
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Claim Your ListingTHE RITZ-CARLTON, TORONTO - Updated 2023 Prices & Hotel Reviews (Ontario)
Frequently Asked Questions about The Ritz-Carlton, Toronto
Which popular attractions are close to The Ritz-Carlton, Toronto?
Nearby attractions include Ripley's Aquarium of Canada (0.2 miles), CN Tower (0.2 miles), and Royal Alexandra Theatre (0.1 miles).
What are some of the property amenities at The Ritz-Carlton, Toronto?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton, Toronto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Toronto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Toronto?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Ritz-Carlton, Toronto?
Conveniently located restaurants include Sportsnet Grill, Michael's on Simcoe, and Pai Northern Thai Kitchen.
Are there opportunities to exercise at The Ritz-Carlton, Toronto?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Ritz-Carlton, Toronto located near the city center?
Yes, it is 0.1 miles away from the center of Toronto.
Are any cleaning services offered at The Ritz-Carlton, Toronto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton, Toronto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, Toronto offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.