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Holiday Inn Toronto Downtown Centre

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Holiday Inn Toronto Downtown Centre
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1,308 Reviews from our TripAdvisor Community

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Showing 1,057: English reviews
Bethesda, Maryland
Level Contributor
97 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
3 of 5 stars Reviewed yesterday NEW

I was booked into this hotel while on business. It served its purpose for the one evening that I spent there, although it was your typical Holiday Inn without any major amenities. I found the entrance to the hotel a bit off-putting (intertwined with some rather seedy restaurants) and the area surrounding the hotel seemed to be a mecca for... More 

Helpful?
Thank Fridaysmom
Montreal, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel well situated with access for wheel chair. There is a convenient Store right across the street and a few eateries around. Slow elevators, and ac only in rooms, not in hallways. Room clean, nice bathroom with walk in shower. Check with Hotel personnel if your tv is not working as ours only had 2 channels. Quiet, restful, thick curtains... More 

Helpful?
Thank Solange R
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you Solange R for your review. We're glad to hear you enjoyed your stay with us, and hope you found some great restaurants in the neighbourhood. We apologize for the issue you experienced with your TV, but appreciate you giving us the opportunity to fix the problem during your stay. We hope everything else in your room met your... More 

Irvine, United Kingdom
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Visited here as a couple and we enjoyed our three day stay. Our room was to the front of the hotel, on a quiet upper floor, away from lifts, room had fridge and safe in room with a comfortable bed. We had a view of the CN tower from our room which was a bonus. The bus stop for the... More 

Helpful?
Thank mrjunter
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you mrjunter for your review. We're very pleased to hear you enjoyed your stay. It sounds like you made the most of your time in Toronto! We hope you learned a lot on the bus tour. We took our staff on the tour a couple of years ago, and we all had a great time. Thank you for staying... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

we stayed there for 3 nights, had smooth check in, very courteous staff, starbucks, subway near by, very close to eaton mall and downtown. very poor housekeeping, could hear road noises and sirens in the middle of night

Helpful?
Thank Govind N
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you Govind N for your review. We're glad you found our staff courteous, and that you enjoyed our location. We're sorry to hear you were not impressed by our Housekeeping staff, and hope you'll contact us with more details on how you feel we can improve. Should you wish to discuss this further, please contact us at g.desilva@hitorontodowntown.ca. Thank... More 

Cebu Island, Philippines
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

The hotel has a good location and near a subway station. Staff were friendly and accommodating, always ready to help especially if you need direction where to go. Room was clean but a bit cramp, more like a Holiday Inn Express. Room insulation is welcome since I can always hear road noises and sirens at night. Internet connection was fast... More 

Helpful?
Thank noslenyu
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you noslenyu for your review. We're glad to hear you enjoyed staying in our downtown location, and hope you had a wonderful time in Toronto! We're excited to let you know that we are currently working on a new breakfast menu, and introducing some new options to our breakfast buffet. We hope you'll stay with us again, and be... More 

Vancouver, Canada
Level Contributor
150 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is siruated on the very edge of the down town core. The area around the property is quite seedy with lots of street people although it does appear to be quite safe. There are few places to eat. Fortunately there is a subway stop (College and Yonge) a few minutes walk from the hotel which makes it easy... More 

Helpful?
Thank peter_sue20
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you peter_sue20 for your review. We're sorry to hear you were not impressed by our location, and the surrounding area. Although there are limited restaurants on Carlton Street, there are an abundance of options one block east of us on Church Street, or a block west on Yonge Street. Should you choose to stay with us again, please let... More 

Kingston, Canada
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

I am an IHG rewards member and was able to stay on points even though a lot was happening the weekend we were there. It is located beside the old Maple Leaf Gardens making it close to shopping along with many restaurants and bars. The staff member at the front desk that checked us in was very pleasant and helpful.... More 

Helpful?
Thank Cancun61
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you Cancun61 for your kind review. We're glad you were able to redeem your points to stay with us, and we appreciate your loyalty to Holiday Inn and the other IHG brands. September is a busy time of year in Toronto, and we hope you were able to take in some of the films during TIFF, or see a... More 

New Jersey
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The worst of the five hotels we stayed at when we were in Canada. The WiFi was absolutely non-existent, flipping on and off so often that it might as well have not been offered. For an international traveler, that is just not excusable. The room had almost no space to walk around the bed. The light switch for the bathroom... More 

Helpful?
Thank t0wnp1ann3r
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you t0wnp1ann3r for your review. We're very sorry to hear you did not enjoy your stay with us, and apologize for falling below your expectations. We are in the process of scheduling an upgrade to our WIFI system, and will keep you posted on when we've completed the changes. Should you choose to stay with us again, we hope... More 

Travelers are raving about these Toronto hotels

Fredericton
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here 4 nights during different music film festivals. Central location very close to Yonge st. Easy to get to subway. Ate at restaurant there once late at night and it was fine. Rooms were clean, smallish but thats expected in a downtown hotel in a big city. Bell service booked a car for us on departure day and all... More 

Helpful?
Thank H B
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you H B for your review. We hope you enjoyed the Film Festival, and maybe had a few celebrity sightings during your stay! Thank you for staying with us. We hope to see you again soon! More 

Saarbrucken, Germany
Level Contributor
58 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 1 week ago

I was there only for 1 night. The room rate was quite expensive during that time. What was didn't impress me was the air conditioning was not working at all, only the fan. The room was thus too warm and humid and I couldn't sleep well. Thank goodness it was only 1 night, could have been worse if I stay... More 

Helpful?
Thank ve_0517
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you for your review. We're very sorry to hear you were not impressed with your stay, and apologize if you felt uncomfortable in your guest room. We hope you were able to let us know about the issue with your A/C, and that we were able to have someone fix the problem for you. We are also sorry to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown

Neighborhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Holiday Inn Toronto Downtown Centre

Address: 30 Carlton Street, Toronto, Ontario M5B 2E9, Canada
Location: Canada > Ontario > Toronto > Downtown
Price Range: $127 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Toronto Downtown Centre 3*
Number of rooms: 513
Reservation Options:
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Also Known As:
Holiday Inn Toronto Downtown Centre Hotel Toronto
Days Hotel Toronto Downtown
Days Inn Toronto
Day Inn Toronto
Hotel Style:
#20 Spa Hotel in Toronto
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