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Holiday Inn Toronto Downtown Centre

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Holiday Inn Toronto Downtown Centre
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1,276 Reviews from our TripAdvisor Community

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Showing 1,035: English reviews
Moncton, Canada
Level Contributor
180 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed yesterday NEW

First time trying this hotel and what a great surprise. The hotel is bright and clean, and the staff are absolutely wonderful. From the front desk, to housekeeping to the bar/lounge and the restaurant, everything was excellent. The location is great with local transportation, restaurants, shopping, everything you need.

Helpful?
Thank Richard L
Level Contributor
11 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW via mobile

We were in a very noisy room, just next to the aération output of a building which was very noisy. In addition, we heard a lot of noise coming from the incessant mouvement in the corridor during the whole night. The room was clean but the lobby is definitly not the same as the one which is présented on the... More 

Helpful?
Thank Augustin D

Travelers are raving about these Toronto hotels

Brussels, Belgium
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

Front desk staff and concierge are very friendly but the room... We were in room 706 and it was terrible. You are located right next to the external ventilation system so it was very very very noisy all night long. Also, it is next to the service room so you will hear everything from the corridor. Furthermore the bed is... More 

Helpful?
Thank alexandra d
Fort Myers
Level Contributor
214 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

If you are going to use hotel parking, here is how it works. First do not turn onto Carlton from Yonge and park in the lot next to the hotel. That is for hourly parking only. You must travel one block further north on Yonge and turn right onto Wilson. Then do NOT go into the first garage that has... More 

Helpful?
Thank sendmehome
West Hempstead, New York
Level Contributor
5 reviews
4 of 5 stars Reviewed 3 days ago NEW

The room was fine. The staff at the front desk was very friendly and was helpful when I needed access to the business center. Housekeeping was top notch. They made up our room even if we first went out at 2:00 pm without being summoned. The do not disturb signs are very helpful. The location is great. We were never... More 

Helpful?
Thank bknyteach
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you bknyteach for your review. You sound like a true Torontonian! We often say Toronto has two seasons -- Winter and construction. We appreciate your patience with the noise in the city, as well as with our WIFI. We recently hired an on-site IT Manager, and hope you reported the WIFI issue, so he could assist you with your... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed for 3 nights. Fairly small rooms but adequate. Checked in early but no problem allocated room on 7th floor. No view but not a problem. Nice upgraded bathroom, shower but no bath. Small fridge,a coffee machine, microwave and room safe. Plenty of eating places surround the hotel. Near subway, Eaton centre and hop on bus stop 2. All staff... More 

Helpful?
1 Thank christine f
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you Christine F for your review. We're glad to see you found you received good value while you were with us. Should you choose to stay with us again, please let us know if you'd prefer a room with a bathtub, and we will do our best to honour your request, as we have a limited number of these... More 

Whitburn
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is good hotel.The room we had was quite small it had a king size bed, to big for size of room but it was comfortable.There was a fridge which was good .I used the pool on the 6th floor and thought the floor round the pool was very slippy ,you could fall easily .The restaurant food and staff were... More 

Helpful?
Thank Bruce W
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you Bruce W for your review. We apologize for the confusion at check in, and are sorry to hear it caused you to worry over the weekend. These issues don't happen often, but are usually resolved without too much difficulty. We have forwarded your comments to our Director of Guest Services to discuss this with her team, and remind... More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed 4 nights during our trip to Toronto. The location is very convenient for walk around downtown or travel by subway. The room is quite small, and no mini bar fridge. Other than these, overall happy with the stay. Friendly staff and clean room, will come back again next time.

Helpful?
Thank A TripAdvisor Member
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you for your review. We're glad you found our location convenient during your stay, and hope you had a great time during your 4 day trip to Toronto! Although we don't have mini bars in the rooms, we have a small refrigerator in all of our guest rooms. There is a liquor store, and a large grocery store on... More 

Staffordshire, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We called the hotel prior to booking as there were 2 adults and 2 children and asked if the rooms were big enough. They said they would be but weren't the biggest rooms. Refreshing honesty and so we booked. The rooms were functional and exactly as described. Clean and well equipped too. Right by the subway, right by the City... More 

Helpful?
Thank StaffsAstonVillan
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you StaffsAstonVillan for your review. We appreciated the chance to explain our room size prior to your arrival. Our guest comfort is very important to us, and we thank you for the opportunity to set your expectations and offer you alternatives prior to your arrival. It sounds like you had a very busy trip, and got to see several... More 

Niagara Falls, New York
1 review
3 of 5 stars Reviewed 5 days ago NEW

I checked in to the hotel and was amazed at the service and how friendly the staff were. We arrived in Toronto for my son's 3rd birthday. We were promptly greated and the gentlman who we spoke with was amazing! We were greateed and told where our room was. The amazing gentleman also told me that the pool and the... More 

Helpful?
Thank sb1152016
George D, General Manager at Holiday Inn Toronto Downtown Centre, responded to this review

Thank you sb1152016 for your review. We're very happy to hear you enjoyed your time with our Front Desk, and with the waitress in our restaurant. We will do our best to find out which of our employees you encountered, and thank them on your behalf. We are very sorry to hear the pool was closed on your son's birthday,... More 

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Staying in Downtown

Neighborhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Pool
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Holiday Inn Toronto Downtown Centre

Address: 30 Carlton Street, Toronto, Ontario M5B 2E9, Canada
Location: Canada > Ontario > Toronto > Downtown
Price Range: $128 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Toronto Downtown Centre 3*
Number of rooms: 513
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Priceline, Hotwire, Odigeo, Hotels.com and Travelocity so you can book your Holiday Inn Toronto Downtown Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Toronto Downtown Centre Hotel Toronto
Days Hotel Toronto Downtown
Days Inn Toronto
Day Inn Toronto
Hotel Style:
#20 Spa Hotel in Toronto
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