DoubleTree by Hilton Hotel Toronto Downtown
108 Chestnut Street, Toronto, Ontario M5G 1R3 Canada
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About
#58 of 138 hotels in Toronto
Location
4.6
Cleanliness
4.5
Service
4.3
Value
4.0
A landmark hotel in the heart of downtown Toronto located at 108 Chestnut St., Toronto in the city's business hub. Conveniently located close to major Government Offices, Nathan Phillips Square, City Hall, World Class Hospitals, Universities, US Consulate & Diplomatic Missions, Toronto's Eaton Centre, Yonge/Dundas Square, TTC subway, underground PATH, major attractions and points of interest.
The hotel features 490 modern non-smoking guest rooms including 34 suites. The standard guestrooms consist of the choice of standard king, queen, or two double beds. The 26 two-room suites boast kitchenettes and separate living area, are ideal for extended stays or guests looking for additional space. The hotel also has 4 Junior Suites which have an open-concept layout with kitchenettes as well as 4 Executive Suites, all of which are located on the 25th and 26th floors. The suites are large enough to accommodate intimate corporate meetings or receptions.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle tours
Walking tours
Children's television networks
Parking garage
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
City View
Languages Spoken
English, French, Spanish, Chinese and 9 more
Location
100Great for walkers
Grade: 100 out of 100
205Restaurantswithin 0.3 miles
26Attractionswithin 0.3 miles
108 Chestnut Street, Toronto, Ontario M5G 1R3 Canada
Getting there
St. PatrickToronto Rapid Transit3 min
OsgoodeToronto Rapid Transit6 min
Rental CarsSee rental cars from $38/day
2890Reviews66Q+A100Room tips
Reviews
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Excellent stay at Doubletree Toronto Downtown. Staff was friendly, courteous and efficient checkin. Room was nice size, comfortable beds, nice bathroom with amenities. Staff found a luggage item left behind and secured it for 2 weeks until we returned. Very professional. Nice restaurant in hotel and many Asian choices in nearby Chinatown area. Highly recommend this Hilton property
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Umesh Srivastava, General Manager at DoubleTree by Hilton Hotel Toronto Downtown
Responded 5 days ago
Dear Valued Guest, Thank you for this glowing review! Your feedback is very important to us, and we really appreciate the time that you have spent on completing your review here. I am glad you enjoyed your stay. Our team would be really pleased to know that you gave us such a terrific review. It sure means a lot to our team who put in a great effort to make sure you our valued guest receive nothing but the best here at the Doubletree by Hilton Toronto Downtown. I will definitely let the staff know that their efforts and their hard work were noticed and appreciated. We appreciate, very much, you making the Doubletree your choice of hotel and the team looks forward to seeing you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
I spent two nights here in July. The hotel was very nice. I've stayed in all of the other Hilton brands in Toronto over the past four years, and the staff at this hotel was the best. Everyone I encountered was very friendly and helpful. Unlike the Hilton in Toronto, the DoubleTree still offers a wonderful breakfast for their Hilton Diamond members. The buffet was really good, and the staff was very friendly. I had dinner at their hotel restaurant on my first night, and it was very good as well. I liked the ability to self-park in their garage underneath the hotel as compared to the valet service at other Toronto hotels. It was nice being able to retrieve my vehicle as needed and not have to wait for the valet. Last but not least - their chocolate cookies are incredible!…
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Date of stay: July 2022Trip type: Traveled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Umesh Srivastava, General Manager at DoubleTree by Hilton Hotel Toronto Downtown
Responded Jul 27, 2022
Dear James, Thank you so much for providing us with such a great review. We are very happy that you have enjoyed your time at our hotel. It was truly a pleasure to have you with us. We hope that we will see you once again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ideal location for visiting Toronto with the Roger's Centre and BMO Field easily reached. I found the Front Desk & restaurant staff were particularly friendly and helpful. The room was fine the bathroom seem to have been recently renovated.The only negative the corridor carpets needed vacuming.
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Date of stay: May 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Umesh Srivastava, General Manager at DoubleTree by Hilton Hotel Toronto Downtown
Responded 3 weeks ago
Dear Richard, Thank you so much for your great feedback! We appreciate you taking the time to leave us a review. We are thrilled you enjoyed your stay with us, and we appreciate your honest input and comments. We look forward to welcoming you back soon! Thank you for staying!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Visiting international prof Got in at 1am "hair" on bed and sheets. Hotel brought up clean sheets but did not change the bed the guest had to. Guest told breakfast til 10:30 it closed at 10. Hotel gave guest 11000 pts to compensate. What a joke.
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Date of stay: April 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Umesh Srivastava, General Manager at DoubleTree by Hilton Hotel Toronto Downtown
Responded Apr 23, 2023
Dear Valued Guest, Thank you for sharing your feedback with us on your recent stay. We have addressed all your comments and concerns with the appropriate team members. We are sorry we were not able to exceed your expectations. We hope we can welcome you back to our property for a better experience next time. Thank you for staying with us and we are sorry to hear about the issues you had.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
crazivan wrote a review Apr 2023
Washington DC, District of Columbia216 contributions95 helpful votes
Even with the knowledge going in that doubletree is Hiltons “older property brand” of hotels. This property is very poor when you get passed the lobby. Rooms have a musty dingy smell to them. Aged carpet & finishes in rooms & hallways. I would pay 50 more a night to avoid this tetanus shot joint
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Date of stay: April 2023Trip type: Traveled with family
Room Tip: Not worth saving 20-30 night on comparison with other properties in the area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Umesh Srivastava, General Manager at DoubleTree by Hilton Hotel Toronto Downtown
Responded Apr 8, 2023
Dear Valued Guest, Thank you for sharing your comments on your recent stay with us. Guest satisfaction is extremely important to us, and we appreciate your comments as it helps us to improve our overall guest experience. We hope to have the opportunity to host you again on your next trip to Toronto so we may provide you with an overall better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a lovely hotel! We got there a few hours before check in and our room was ready. And you get a pretty great, warm cookie upon check in. The room was comfy and quiet. Shower pressure was AWESOME. The swimming pool was open (something that is rare since COVID). Had breakfast at the hotel one day. It was also excellent. The hotel was within an easy walk of transit on Dundas and University as well as the Path system (City Hall access).
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Umesh Srivastava, General Manager at DoubleTree by Hilton Hotel Toronto Downtown
Responded Apr 8, 2023
Dear Valued Guest, Thank you for your glowing review and recommendation! We are thrilled to hear you enjoyed your overall stay. Thank you for the compliments on our service and accommodations. We look forward to welcoming you back again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Having stayed for a single night many years ago, booked here again for four nights. The hotel is in a pretty good location with a metro station a short walk away or, if you’re travelling light, you can walk from Central Station. Rooms are good, big enough without being huge, clean and comfortable. Staff were brilliant throughout our stay, especially in bar/restaurant, where we also ate one evening. Great choice for breakfast and evening meal was very good too. The only real let-down was all the construction going on around the hotel, which did disturb us from early morning, even when we asked to move to the other side, on a higher floor. Good price for the standard overall
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Umesh Srivastava, General Manager at DoubleTree by Hilton Hotel Toronto Downtown
Responded Apr 8, 2023
Dear Valued Guest, Thank you for sharing this quick feedback on your recent stay with us. We appreciate your honest input and will keep your comments in mind as we constantly look for new ways to improve our guests' experience. Thank you for choosing Doubletree by Hilton Toronto Downtown and we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good location in the city, and in walking distance to lots of places. The hotel is more suited for those travelling with work. The breakfast has a good variety. One restaurant was closed and hadn't been made clear, the other restaurant in the hotel had quite a small menu too. No area for guests to relax, only the bar. A very expensive mini market in the hotel available.
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Date of stay: April 2023Trip type: Traveled solo
Room Tip: Its better to go out to eat
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Umesh Srivastava, General Manager at DoubleTree by Hilton Hotel Toronto Downtown
Responded Apr 4, 2023
Dear Valued Guest, Thank you for your review! We appreciate your feedback and your comments as we always look for ways to improve our guest's experience. Thank you for staying and we hope to welcome you back next time for a better experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for three nights. We had no real winter down in NYC so I flew up here and I was no disappointed. Came in time for the blizzard. Outside my window the snow was coming down from early evening into the early morning on Saturday. I was out a lot so I did not spend much time in the room. A short walk from Eaton Centre off Dundas Street. One benefit of staying here short term is you really don't need to ride the trains. You can even walk to Union Station by making a right on Bay Street then keep going south. A guest told me there was thunder during the night. I did not hear anything but I did see it in the news about the loud thunder. Maybe I got a soundproof room? No noise was able to penetrate the room.
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Date of stay: March 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Walking distance from Eaton Centre about 10 minutes or less.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Umesh Srivastava, General Manager at DoubleTree by Hilton Hotel Toronto Downtown
Responded Apr 1, 2023
Sam, Thank you for your positive review! We are happy you enjoyed your overall experience. We look forward to welcoming you back next time for a 5/5 experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent downtown location close to shopping, sights, and vast array of dining options. Staff was friendly and helpful, even at 5:30am. Rooms are clean and tight, beds comfy, and bathrooms immaculately kept with excellent water pressure!
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Umesh Srivastava, General Manager at DoubleTree by Hilton Hotel Toronto Downtown
Responded Apr 1, 2023
Dear Valued Guest, Thank you so much for providing us with such a great review. We are very happy that you have enjoyed your time at our hotel. It was truly a pleasure to have you with us. We hope that we will see you once again in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$320 - $454 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
metropolitan hotel toronto
FORMERLY KNOWN AS
The Metropolitan Hotel
LOCATION
CanadaOntarioTorontoDowntown / Bay Street Corridor / Old Toronto
NUMBER OF ROOMS
490
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Claim Your ListingDOUBLETREE BY HILTON HOTEL TORONTO DOWNTOWN - Updated 2023 Prices & Reviews (Ontario)
Frequently Asked Questions about DoubleTree by Hilton Hotel Toronto Downtown
Which popular attractions are close to DoubleTree by Hilton Hotel Toronto Downtown?
Nearby attractions include Four Seasons Centre for the Performing Arts (0.3 miles), Old City Hall (0.3 miles), and Nathan Phillips Square (0.2 miles).
What are some of the property amenities at DoubleTree by Hilton Hotel Toronto Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Hotel Toronto Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel Toronto Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Toronto Downtown?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Toronto Downtown?
Conveniently located restaurants include Adega, Sansotei Ramen, and JOEY Eaton Centre.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Toronto Downtown?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is DoubleTree by Hilton Hotel Toronto Downtown located near the city center?
Yes, it is 0.8 miles away from the center of Toronto.
Are any cleaning services offered at DoubleTree by Hilton Hotel Toronto Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Toronto Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Toronto Downtown?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, Hindi, and Thai.