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Quality Suites Toronto Airport

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830 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Suites Toronto Airport
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Showing 774: English reviews
Ottawa, Canada
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 12, 2016

The service at the front desk was atrocious! Very slow and not overly nice. They seemed like they could have cared less if you actually checked in or not. Room was clean but outdated. Bed very uncomfortable, towels were small, scratchy and not very absorbent. Fitness room did not have working AC and during the middle of the summer it... More 

Helpful?
2 Thank heatherpeterson36
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning heatherpeterson36, Thank you for your review of the Quality Suites Toronto Airport. I am sorry we failed to meet your expectations. We are listening to our guests and are constantly working to improve our service and product. Next time you are in the area, please contact me at john.hanson@whg.com or by phone 416-674-8442. I hope I have a... More 

Blue Mountains, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 9, 2016

Stayed here one night before I flew out of town for a week and left my car in their parking lot. Great amenities for the price. Room service was quick and tasty. Staff was friendly and efficient. Shuttle to the airport was on time. What more can I ask for?!

Helpful?
1 Thank underthesnow
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning underthesnow, Thank you for your review of the Quality Suites Toronto Airport. I am extremely happy to read that we met your expectations for value. Our entire team including management has stepped up to deliver positive guest experiences. Everything from large comfortable rooms to free shuttle to the airport! Next time you are in the area, please contact... More 

Saint John, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 7, 2016

This was a last minute booking as my husband and I were flying back to NB the next day.... +s... free shuttles to Pearson...lots of places within walking distance for meals....-s... check in was very slow & unfortunatly the female we had was not friendly at all ( hope she was just having a bad day )...no pool ( although... More 

Helpful?
1 Thank Debbie D
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning Debbie D, Thank you for your review of the Quality Suites Toronto Airport. I am extremely sorry to hear you didn't receive a warm welcome when you arrived. I will work on that with the team, maybe she just needs and ice cream :) . I am happy to say we are currently repainting rooms and giving them... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 30, 2016

Booked this motel thru Hotel.com.The man that checked us in was pleasant and quick check in. Room was huge, a little dated but clean, more like a suit with a separate bed room. One bad thing there was no coffee in the lobby while we were waiting for the Shuttle(free that's good)

Helpful?
2 Thank SIMON F
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning SIMON F, Thank you for your review of the Quality Suites Toronto Airport. I am extremely happy to read that we met your expectations. Our entire team has stepped up to deliver positive guest experiences. I hope we have made you a regular client when in the Toronto area! Next time you are in the area, please contact... More 

Vancouver Island, Canada
Level Contributor
86 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 29, 2016

Very good place for a family stay before flying out of Toronto airport. The room were fine could use some updating but they were clean and the service was good. Very frequent shuttle service to the airport.

Helpful?
Thank vickidfenton
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning vickidfenton, Thank you for your review of the Quality Suites Toronto Airport. I am extremely happy to read that we met your expectations. We are pleased to announce that we have started our painting program to freshen up the rooms, Management has stepped up our commitment to a quality product. Next time you are in the area, please... More 

Pinehurst, North Carolina
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 29, 2016

I was pleasantly surprised when I had to stay near the Toronto airport for an early flight. They have 24 hr shuttle service, wonderful rooms ( suites) and fabulous restaurant and great service. The price was amazing on line. I will always stay there from now on.

Helpful?
Thank PennyfromPinehurst
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning PennyfromPinehurst, Thank you for your review of the Quality Suites Toronto Airport. I am extremely happy to read that we exceeded your expectations and made you a regular! Our entire team has stepped up to deliver positive guest experiences. Management has equally stepped up our commitment to a quality product. Comments such as yours solidifies our efforts are... More 

Riyadh
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 27, 2016

I stayed recently for 8 days and found this hotel to be excellent in all aspects. Checking in and front desk staff were always helpful and very efficient. My room was 2 rooms a sitting room with TV and refrigerator,microwave and a bedroom with a king sized bed. Room was clean and serviced daily. I had occasion to venture to... More 

Helpful?
Thank KevinRiyadh
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning KevinRiyadh, Thank you for your review of the Quality Suites Toronto Airport. I am extremely happy to read that we exceeded your expectations. You are right, we have everything any family or commuter would possibly need! I am glad we made you a regular client when in the Toronto area! Next time you are in the area, please... More 

Versailles, France
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 23, 2016

An emergency fleeing. Ugly parking, non-existent staff and unhelpful, room smelled the cold cigarette, no alternative accommodation, dirty carpet, cigarette burn on the covers, noise. Best memory: our departure. A leak absolutely. One wonders why online booking sites reference this type of hotel.

Helpful?
Thank paul_septier
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning paul_septier, Thank you for your review of the Quality Suites Toronto Airport. I sorry you ran into so many issues and that this is the first I heard about them. I encourage guests to speak with me when they are at the property so I can have a chance to rectify before they leave. We have room types... More 

Foristell, Missouri
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 22, 2016

We found this hotel to be very accommodating. Had a king room with separate bedroom. Very nice. Room was a smoking room. Carpet had a few burns in bedroom but some people are just careless. The sofa bed in living however left a little to be desired. Mattress not comfortable and blanket full of holes. Definitely need a little care... More 

Helpful?
Thank Ann F
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning Ann F, Thank you for your review of the Quality Suites Toronto Airport. I am extremely happy to read that we met your expectations. Our entire team has stepped up to deliver positive guest experiences. Management has equally stepped up our commitment to a quality product. We are in the midst of painting room and replacing blankets. Next... More 

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Staying in Etobicoke

Neighborhood Profile
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Make convenience the theme for your next trip into Pearson International Airport. The Quality Suites Toronto Airport Hotel is conveniently located 1km from the airport to which our shuttle runs complimentary 24-hours daily. Close to all major highways, Royal Woodbine Golf Course, Woodbine Casino & Slots and several major shopping malls, the Quality Suites is perfectly situated for your convenience. All our two room suites have a king size bed in the bedroom separated by French doors to a spacious living room. Whether you're organizing an 8-person boardroom meeting, holding team building event or holiday party we have the banquet space for you. Graffiti’s Italian Eatery & Saloon offers an exceptional dining experience. A relaxed atmosphere with over 180 seats to accommodate your dining needs. Your Hotel features many high-value amenities, including: Free high-speed internet access, Free airport shuttle, Weekday newspaper (available in lobby), Pet-Friendly hotel (nightly fee), Fitness Room, On-site car rental. ... more   less 

Additional Information about Quality Suites Toronto Airport

Address: 262 Carlingview Dr, Toronto, Ontario M9W 5G1, Canada
Location: Canada > Ontario > Toronto > Etobicoke
Price Range: $81 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Suites Toronto Airport 3*
Number of rooms: 254
Reservation Options:
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Also Known As:
Quality Suites Toronto Airport Hotel Toronto
Quality Inn Toronto
Quality Hotel Toronto Airport
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