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Quality Suites Toronto Airport

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831 Reviews from our TripAdvisor Community

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Showing 775: English reviews
Montreal, Canada
1 review
2 of 5 stars Reviewed 3 days ago NEW

The hotel itself needs some maintenance however the overall room quality was nice, comfortable closed bedroom and living area. However I was very disappointed with housekeeping during my stay. I placed the "do not disturb" sign on the door expecting a quiet morning, however at 9:20 am, i received a phone call from housekeeping asking me what time I was... More 

Helpful?
Thank viviane q
Stratford, Ontario, Canada
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We have always liked the suites, little kitchenette, separate bedroom. The living room and bedroom have their own tvs - entry to bathroom from each room. There is a sofa bed but we needed a separate bed, some of the rooms have the extra bed instead of a dining table. Beds are not soft but the many tiny pillows are!... More 

Helpful?
Thank Jenny P
Smithers, BC
Level Contributor
91 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

THey were over sold on noon smoking fonds and we had to take a smoking room on a smoking floor. The hallways were worse than the room for smell but still a bother us. The BEST FEATURE for this room is that they are large and functional. 2 TV's but not great picture quality. The room has a microwave and... More 

Helpful?
Thank PAR1BC
Barrie, Canada
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked 1 night along with included parking for 8 days on Aug 4. Hotel is clean and is exactly as advertised and represented in the pics. To my surprise the parking was in a parking garage (i was expecting large lots similar to traditional airport parking); shuttle bus has a schedule and was running on time both to and from... More 

Helpful?
Thank ginonca1
Niagara Falls, Canada
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Our party stays twice a year for business for a few nights - this was our fourth visit to this hotel. We return here because we prefer a large suite with two private sleeping areas, the full kitchenette (microwave and larger fridge with extra sink and counter space) and the free WiFi. Room is always clean, beds and pillows comfy.... More 

Helpful?
Thank mommamac55
Ontario, Canada
Level Contributor
20 reviews
6 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

On the plus side, the suites are a nice size, and inexpensive. However, the hotel is pretty run down, quite dirty, very busy and noisy, and overall very off-putting. The room was stuffy and smelled terrible. The furniture looked like something picked up at thrift store. I couldn't wait to get out of there. Gross. Just gross.

Helpful?
Thank Chipmunk P
Buffalo, New York
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I wish I had looked at Quality Suites' corporate website reviews before staying here. HOTELS.COM is offering this as a 3 1/2 STAR hotel when each rater has given no more than one star, NOT A SINGLE RATING IS ABOVE ONE STAR BY ANY SADLY MISERABLE GUESTS, NOW INCLUDING ME. Sorry but after trudging around the Toronto Zoo all day... More 

Helpful?
Thank Mike G
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning Mike G, Thank you for your review of the Quality Suites Toronto Airport. I am again sorry you feel this way, we take every measure to ensure every guest stay is a positive one. On this occasion your claim which was investigated thoroughly by myself AND my Maintenance Manager and did not warrant a discount or refund as... More 

Toronto, ON
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had an early morning flight (6AM) so we opted to do a park, stay and fly package for the night before our flight. The price of this package at Quality Inn was literally only $6 or $7 more than the price to park at the airport terminal (at their promo price even) for the same duration (8 days). We... More 

Helpful?
Thank cb78
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning cb78, Thank you for your review of the Quality Suites Toronto Airport. I am extremely happy to read that we met your expectations. I hope we have made you a regular client when in the Toronto area! Next time you are in the area, please contact me at john.hanson@whg.com or by phone 416-674-8442. We will look after those... More 

Toronto
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is very comfortable and has lots of amenities. It is good for people who want to stay close to the Pearson airport but they charge $10 a night for parking which is not good. also the hotel is very dark inside they should put some more lights in the lobby

Helpful?
1 Thank Mohammad Urooj M
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning Mohammad Urooj M, Thank you for your review of the Quality Suites Toronto Airport. I am extremely happy to read that we exceeded your expectations in value. We are listening to our guests and have increased the lighting in the lobby and hallways. Day by day we are touching up our rooms and bringing this hotel to match... More 

Keswick, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Room layout was nice. Shuttle bus was on time Security guard who actually asked us if the truck we were sitting in was actually ours (doing his job) ....those were the only positive points about this hotel. We found a pair of panties in the closet in our room... dirty dishes sat outside the elevators on our floor which sat... More 

Helpful?
Thank Amy S
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Etobicoke

Neighborhood Profile
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Make convenience the theme for your next trip into Pearson International Airport. The Quality Suites Toronto Airport Hotel is conveniently located 1km from the airport to which our shuttle runs complimentary 24-hours daily. Close to all major highways, Royal Woodbine Golf Course, Woodbine Casino & Slots and several major shopping malls, the Quality Suites is perfectly situated for your convenience. All our two room suites have a king size bed in the bedroom separated by French doors to a spacious living room. Whether you're organizing an 8-person boardroom meeting, holding team building event or holiday party we have the banquet space for you. Graffiti’s Italian Eatery & Saloon offers an exceptional dining experience. A relaxed atmosphere with over 180 seats to accommodate your dining needs. Your Hotel features many high-value amenities, including: Free high-speed internet access, Free airport shuttle, Weekday newspaper (available in lobby), Pet-Friendly hotel (nightly fee), Fitness Room, On-site car rental. ... more   less 

Additional Information about Quality Suites Toronto Airport

Address: 262 Carlingview Dr, Toronto, Ontario M9W 5G1, Canada
Location: Canada > Ontario > Toronto > Etobicoke
Price Range: $81 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Suites Toronto Airport 3*
Number of rooms: 254
Reservation Options:
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Also Known As:
Quality Suites Toronto Airport Hotel Toronto
Quality Inn Toronto
Quality Hotel Toronto Airport
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