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Sheraton Toronto Airport Hotel & Conference Centre

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#43 of 137 Hotels in Toronto
Certificate of Excellence
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Sheraton Toronto Airport Hotel & Conference Centre
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708 Reviews from our TripAdvisor Community

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Showing 682: English reviews
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW via mobile

The price was good .... If I'd had to pay more I would have a problem. We stayed 4 nights. The room was spacious and nicely decorated. However, it was dirty on arrival & never improved. Never vacuumed, the towels never got replaced & our last day was skipped altogether by "housekeeping." I was also never told when I called... More 

Helpful?
Thank Kathy P
JLunardo, Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us. We have sent you a message on your account and would greatly appreciate if you are able to reach out to us so we may gather more information and investigate further thE issues that occured during your stay. I would like to assure you... More 

Shanghai, China
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel was great, the rooms were very nice, great beds and really nice pillows. The hotel was clean and well presented. They also offered a free shuttle bus every 30 minutes to the airport and the driver was very helpful. Really nice pool and bar/restaurant area (though it seemed very small) I have to complain about my booking. I... More 

Helpful?
Thank Quarrell
JLunardo, Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us on Tripadvisor. We are happy to hear that you enjoyed our newly renovated rooms as well as found our complimentary shuttle to be convenient. Cleanliness, comfort and a high standard of customer service are a few of the pillars that we stand on to... More 

Calgary, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

I had a last minute stop over at this hotel near the Toronto airport. Very Clean room, comfortable bed and friendly staff . The late night bar was very good. Given it was June - the Gym was airconditioned. I could see the pool (but did not use it). Overall the stay was very pleasant-- I would rate this to... More 

Helpful?
Thank Rahul V
JLunardo, Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us on Tripadvisor. We are happy to hear that you enjoyed our property and utilized many of our amenities. Our Sheraton Sleep Experience bed is a guest favorite for a comfortable night sleep! Thank you for your kind words in regards to staffing, late night... More 

Fredericton, NB, Canada
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel again for the August gift show. The staff are always most welcoming as we have been guests in January and August for many years. We feel like it is home away from home. The dining area was undergoing renos but did not inconvenience the guests. Enjoy the pool and meals which are welcome after a long... More 

Helpful?
Thank Juliet D
JLunardo, Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us on Tripadvisor! Your kind words about our staff are much appreciated and we enjoy having the Gift Show with us every year We look forward to welcoming you back, and are excited that upon your return in January our renovations will be complete and... More 

New Brunswick, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Six of us stayed at this hotel for 4 days - it is a good location close to the airport, including a free shuttle service to and from the airport. The restaurant was under renovations but there are several restaurants across the street so no issue there. The hotel pool was heated, which felt unnecessary during the 40+ temps in... More 

Helpful?
Thank effie_bet
JLunardo, Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us on Tripadvisor- your feedback is very important as we strive to exceed guests expectations. I would like to personally apologize that you experienced housekeeping issues during your stay and would like to assure you this is not a prevelant issue. In saying this, it... More 

Tillsonburg, Ontario, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

By far the most comfortable beds my family and I have ever slept in. Got in late at Pearson Int't Airport (terminal 1). Very friendly registration staff. Did the park fly and then stay for our trip to Florida (so we stayed at the hotel after we had done our vacation). The beds at the Sheraton were better by alot... More 

Helpful?
Thank Pete P
JLunardo, Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us on Tripadvisor! We are very pleased to see you enjoyed your stay with us, and found our Sheraton Sleep Experience mattresses to be of the upmost comfort. Thank you for bringing to our attention the cleanliness in the bathroom, we will take this back... More 

grey county
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here for the Norwex Canadian conference, and was totally impressed! They went above and beyond to make sure our stay was a pleasant experience. Front desk quickly answered any questions we had about the rooms, amenities and services at the hotel. The room was clean, spacious and the beds were extremely comfortable.

Helpful?
Thank mojitogirl
JLunardo, Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us on Tripadvisor. Your feedback is very much appreciated. We are happy to hear about your great experience with us at the Norwex conference and are glad to hear you enjoyed our newly renovated rooms. It was a pleasure having your group with us! We... More 

London, United Kingdom
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Landed, exhausted and family jet lagged from the flight from London - this hotel within a few meters walking distance of the terminal was a lovely place to crash. The beds were comfortable, the room spacious and the fact that you can wheel your luggage on the carts from the terminal to your room was a bonus. Clean room, quick... More 

Helpful?
Thank Greg_Edwards
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Fast check in lots of room. We stayed here before we went to Jamaica it was clean and nice. There was a bunch of cfl football players staying there, so that was cool to meet all them. Reasonably priced and right at the airport made our flight perfectly

Helpful?
1 Thank mike m
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at this hotel during Caribana weekend with my friends. We chose this hotel based on the price and the pictures on TripAdvisor. I must admit the rooms are really nice and they had free wifi in the lobby and room. One thing I loved about the hotel was the pool! It has a beautiful dome around it made... More 

Helpful?
Thank Mohamed D
JLunardo, Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us on Tripadvisor.We are very happy to hear that you enjoyed your stay with us in our newly renovated rooms with complimentary wi-fi, and you were able to enjoy our sky-lit pool! We hope that you enjoyed Caribana weekend, and look forward to welcoming you... More 

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Staying in Etobicoke

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Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Toronto Airport Hotel & Conference Centre can host large scale events and offers free shuttle service to the airport. ... more   less 

Additional Information about Sheraton Toronto Airport Hotel & Conference Centre

Address: 801 Dixon Rd, Toronto, Ontario M9W 1J5, Canada (Formerly Renaissance)
Location: Canada > Ontario > Toronto > Etobicoke
Price Range: $105 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Toronto Airport Hotel & Conference Centre 4*
Number of rooms: 249
Reservation Options:
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Also Known As:
Sheraton Toronto Airport Hotel And Conference Centre
Renaissance Toronto Airport Hotel
Toronto Renaissance
Hotel Style:
#27 Business Hotel in Toronto
#28 Family Hotel in Toronto
#30 Luxury Hotel in Toronto
#45 Romantic Hotel in Toronto
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