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Sheraton Toronto Airport Hotel & Conference Centre

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#41 of 131 Hotels in Toronto
Certificate of Excellence
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Sheraton Toronto Airport Hotel & Conference Centre
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738 Reviews from our TripAdvisor Community

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Showing 711: English reviews
Winnipeg, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 days ago NEW

My husband and I recently stayed at this hotel for an overnight stay between flights. Usually we stay at the Sheraton Gateway Hotel which is located right at the Airport. On this occasion, our first problem was with the shuttle to the hotel. We called for a shuttle and were told that it would be at the Airport in a... More 

Helpful?
Thank Marie M
Ahmed P, General Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us on Tripadvisor. I am sorry to hear about the issues that arose during your stay with us. Our hotel shuttle is in fact shared with the Crowne Plaza and showcases both logos. It runs every half hour to and from the airport. This information... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

We are just returning from Las Vegas, left our car here for the week, staying overnight before returning home. Got in late but with the 3 hour time difference, we're hungry and the Lobby Bar is accommodating. The Olio Burger was perfect, great job by the chef and the wife's fish and chips were done as well. Bar staff, and... More 

Helpful?
Thank Ken D
Ahmed P, General Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us on Tripadvisor. I am pleased to see you enjoyed your stay with us after a long flight and were able to utilize our hotel restaurant. Great choice on the Olio Burger and Fish & Chips as they are a guest favorite! We look forward... More 

Cornwall, United Kingdom
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

A very comfortable hotel under the flight path. The off peak service in the bar was incredible, a great introduction to Canada. The only snag was that even as a guest in the hotel there was a 20 canadien dollar charge. The swimming pool was very good.

Helpful?
Thank Simon S
Niagara Falls
Level Contributor
570 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 251 helpful votes
Reviewed 2 weeks ago

This hotel is always pristine in every way. We spent the weekend here and were very happy. The rooms are large, the beds very comfortable, the condition of the room and bathroom was immaculate. The staff goes out of their way to be helpful and accommodating. The woman who took care of the club lounge was terrific. She gave us... More 

Helpful?
Thank journeymaid48
Buffalo, New York
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago via mobile

Although the hotel was close to the airport, jet noise was minimal. The room itself was very clean and appeared to have been recently remodeled. The hotel, in general had a very neat and pleasant appearance. Staff was friendly and helpful.

Helpful?
Thank Iris W
Brantford, Canada
Level Contributor
137 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed October 27, 2016

Stopped for one night previous to an early morning flight, the hotel is first class, beds comfortable, bathroom immaculate, restaurant on lobby level handy - but - the parking fee for a 7 night stay was as much as the hotel room, the drinks in the lounge were over priced too $10 for vodka and 7up......................next time will take a... More 

Helpful?
Thank Leta T
New Mexico
Level Contributor
154 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed October 27, 2016

Josie Lunardo, Elif, Mike Saroli, Diana Arcila, were Outstanding ! ! ! this place is the best the location to the airport is great the property is beutiful the rooms are the best, the whole staff were very helpful and friendly you must give The Sheraton Toronto Airport Hotel & Conference Centre a try you will be glad you did... More 

Helpful?
1 Thank TheHitManMine
Ahmed P, General Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Eddie & Amber, Thank you for reviewing your recent stay with us on TripAdvisor. I am very pleased to see that you love our property and found our staff members friendly and helpful. Customer Service as well as personalized, friendly service is very important to us. I will make sure to pass on your kind words to the staff... More 

London, Canada
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 26, 2016 via mobile

I hosted my annual 3-day biz conference for entrepreneurs at this hotel for the second time. The staff, from front desk through to the credit department through to banquets, were amazing. My audience felt supported and happy with the experience. For me, it was seamless from the time we booked the venue through to the end of my event. The... More 

Helpful?
Thank Pat M
Ahmed P, General Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Pat, It was truly a pleasure having you with us over your 3 day conference. I am happy to see that everything went smoothly and we were able to support you throughout. We look forward to working with you once again! Regards, Ahmed Parkar General Manager More 

Greenock, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 23, 2016

This hotel was immaculate the hallways had a new car smell,the view of the runway and the planes was spectacular and the sound proofing was amazing.the staff in the club lounge couldn't do enough for you and the bar staff was very helpful. Very interesting and the bed was so comfortable.

Helpful?
Thank Terrey M
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 22, 2016

We stay here for the night on our way to Mexico, had a great dinner and breakfast at the restaurant next to the lobby. We did had an issue in the room...pet hair all over the place on the bedding sheets and on the sofa for others might be fine but personally I find it disgusting. Hotel location is great,... More 

Helpful?
1 Thank Rene F
Ahmed P, General Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us on Tripadvisor. I am happy to hear that you enjoyed our hotel dining options as well as our location and views. I appreciate you bringing to our attention the condition of your guest room- as cleanliness is of our utmost priority. We have reached... More 

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Staying in Etobicoke

Neighborhood Profile
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Toronto Airport Hotel & Conference Centre can host large scale events and offers free shuttle service to the airport. ... more   less 

Additional Information about Sheraton Toronto Airport Hotel & Conference Centre

Address: 801 Dixon Rd, Toronto, Ontario M9W 1J5, Canada (Formerly Renaissance)
Location: Canada > Ontario > Toronto > Etobicoke
Price Range: $93 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Toronto Airport Hotel & Conference Centre 4*
Number of rooms: 249
Reservation Options:
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Also Known As:
Sheraton Toronto Airport Hotel And Conference Centre
Renaissance Toronto Airport Hotel
Toronto Renaissance
Hotel Style:
#27 Business Hotel in Toronto
#28 Family Hotel in Toronto
#29 Luxury Hotel in Toronto
#45 Romantic Hotel in Toronto
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Toronto Airport Hotel & Conference Centre staff and other travelers.
12 questions
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Questions? Get answers from Sheraton Toronto Airport Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Chose runway view”
 of 5 bubbles terreym2014, Oct 23, 2016 | Read review
“Good accessibility, clean views”
  • View from the room
 of 5 bubbles 691renef, Oct 22, 2016 | Read review
“Pick the ground floor, its closer to the pool”
 of 5 bubbles 490heatherz, Oct 3, 2016 | Read review
“All rooms are renovated and very good. ”
 of 5 bubbles 288asm, Sep 30, 2016 | Read review
“Get everything in writing.”
 of 5 bubbles Quarrell, Aug 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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