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Chelsea Hotel Toronto

Traveler (1587)
Room & Suite (594)
Videos (10)

About

#75 of 137 hotels in Toronto
Location
Cleanliness
Service
Value
The Chelsea Hotel, Toronto provides comfort in the heart of downtown Toronto and guests are within walking distance of prime retail districts, colourful local neighbourhoods and major tourist attractions. As Canada’s largest hotel with 1,590 rooms, guestrooms are complimented with complimentary basic Wi-Fi and most rooms feature balconies, offering stunning views of the downtown core. The Chelsea Hotel, Toronto offers 3 in-house dining options. Relax in the lobby bar— T|Bar—with a Signature Caesar, or enjoy the breakfast, lunch and dinner on the patio with Market Garden.While express|o coffee and wine bar, is the solution for afternoon treat. Relax and rejuvenate on Deck 27. This perfect adult-only urban retreat including Exert fitness centre, indoor heated swimming pool and seasonal sundeck. The Family Fun Zone, located on the 2nd floor, includes a family pool featuring the 130-ft indoor “Corkscrew” waterslide, Kid Centre with resident bunnies and Club 33 teen lounge.
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Property amenities
Pool
Restaurant
Room service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Adult pool
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Hotel links
Visit hotel website
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7,848Reviews
93Q+A
100Room tips
Traveler rating
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  • 531
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Popular mentions
My wife and I stay here on a regular basis and will keep coming back because of the friendly staff and the convenient location to everything downtown. My only comment is some of the rooms are getting pretty tired and because it was our special anniversary I paid for n upgrade when upon registering on our arrival - disappointed, the upgrade was not worth it especially when they knew it was a special and important occasion. Disappointing... We are loyal guests so we will be back , just probably won't bother with anymore upgrades and hopefully someone in management will see this and make sure other guests don't have the same experience as we did this time regarding this particular point... We're heading back into the city in the near future and do have reservations here so we are not deterred just yet....... Can not say enough good about the friendly staff at all levels and because of that and the convenient location we will be back...
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Hotel's Favorite
If you want a beautiful hotel that is close to downtown this is the one for you. Rooms are beautiful and spacious---clean bathroom- Queen bed very comfortable for 2. Nice sitting area- television--plenty of room to relax. Nice to nap after walking around all day
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Good hotel, very central. Friendly staff. All needed comfort. A bit noisy, specially from the bathroom. Very nice pool and accommodation. This is a very large hotel, follow the signed, the lifts are indicated with colours to go the your correct floor
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Maybe I’m just a jaded AMERICAN. But the WiFi in this hotel is vertually non-existent. I couldn’t even download a simple jpeg via text. It was EXTREMELY important that I be able to view this image as my BOSS was eagerly awaiting a reply. He was already upset that I decided to take a vacation at a very busy time and this made it worse. FIX IT!
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I decided that the 3 minute wait to load this page was worth the wait so long as I was able to warn any readers of how TERRIBLE the internet connection is here. The log in system is horrendous and the connection itself is unusable. I reached out to the tech center (which isn’t actually located in the hotel, but rather a remote location), but I was given a bogus excuse on how they’re experiencing some issues and looking to fix it. That would be believable if I didn’t read a review from 2016 with the same WiFi issues. In that same review, a hotel employee stated they were working to optimize the connection. Three years later.. here I am. Ideally, you’re not crammed in your hotel room, on the internet. However, their are rainy days, cancelled plans, and just some late nights you’d like to stay in. If that is the case, don’t rely on this connection to salvage your evening as it’s not good enough to stream anything or even load a GIF. I apologize if this review seems solely based on the terrible WiFi - but the location, the rooms, and the staff here are all about average. What absolutely breaks the deal and why I probably won’t be returning here is because of how awful and unusable this internet connection is. I would highly recommend considering another hotel option based purely on how horrendous the internet is. How a major hotel can overlook the importance of functional WiFi in 2019 is beyond me. Again, if this seems like a huge rant about how unusable the internet is - it’s because it is. That alone is enough to drive me away from recommending or returning to this hotel. If you want to stay at a decent hotel but don’t require internet - book it. If you do require internet, in the slightest bit - close the page for this hotel right now. I wish I could say it was just slow, or lags at times, but it’s completely unusable and it seems like there’s no attempt at making it better. That being said, choose your hotel wisely before you end up writing a detailed essay about how your terrible internet connection is keeping you from completing your work. Again- I can’t stress this enough- THE INTERNET CONNECTION IS FREAKING TERRIBLE. I just hope this message reaches anyone questioning this, hopefully the page will load after I hit submit, but I’m not counting on it. I’ll hold off on sending this till I have a working internet connection...
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PRICE RANGE
$143 - $285 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
delta chelsea toronto, delta chelsea hotel toronto, delta toronto, toronto delta
LOCATION
CanadaOntarioTorontoDowntown / Bay Street Corridor / Old Toronto
NUMBER OF ROOMS
1590
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