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Room & Suite (142)
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About
#59 of 140 hotels in Toronto
Location
4.2
Cleanliness
4.3
Service
4.1
Value
3.7
GreenLeaders GreenPartner
Toronto Airport Marriott Hotel delivers everything you need for a brilliant travel experience. Our hotel welcomes you with modern design, superb service, and an exceptional location just minutes from Toronto Pearson International Airport. We offer a complimentary hotel shuttle service to and from the airport, and the UP Express train provides easy access to downtown Toronto. Light-filled, intuitively designed rooms and suites feature pillowtop beds, work desks, mini-fridges, and large windows with golf courses or airport views. Elsewhere at the hotel, you can enjoy a meal at Wayside Social, which showcases sustainable, locally sourced ingredients. Keep fit with a visit to the gym, or enjoy a swim in the heated indoor pool. Those planning events in Toronto can take advantage of our over 26,000 square feet of meeting space, enhanced by excellent catering and managed by our experienced team. In your spare time, indulge in a little retail therapy at Woodbine Mall, just a 10-minute drive from the hotel.
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Squash offsite
Pets Allowed ( Dog / Pet Friendly )
Parking
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Tennis court offsite
Free shuttle or taxi services
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Location
63Somewhat walkable
Grade: 63 out of 100
27Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Contact
901 Dixon Road, Toronto, Ontario M9W 1J5 Canada
Getting there
Rental CarsSee rental cars from $38/day
1003Reviews27Q+A100Room tips
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+1
Lovely hotel for quick overnight stay. Rooms are clean and comfortable. I like the amenities and also the setup of the room. Room service very attentive. Good for quick airport stay. Check in was quick also. There were 2 bottles of water in a room that I liked that a lot.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The service and experience at this property has really started to fall off in recent months. Checking in has been a hassle, even for Marriott Titanium Elite guests. The last two times I have stayed at this property I had to contact them more than once to receive the promised receipt by email. Things have just gotten poor. This is a tired hotel. Time to move.
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Date of stay: November 2022Trip type: Traveled on business
Room Tip: My recommendation would be to book elsewhere.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Ann Balraj, Guest Services / Front Office at Toronto Airport Marriott Hotel
Responded Nov 21, 2022
Dear Explorer54955660912, Thank you for taking the time to review your recent stay at the Toronto Airport Marriott Hotel. Everything we do is to ensure the satisfaction of our guest and from your review I see that there is some room for improvement. I apologize that we did not meet or exceed your expectations but your feedback will be forwarded to our Operation Leaders for their review. Thank you again for your feedback and if you wish to discuss your stay any further, please feel free to contact me at the hotel. Sincerely, Ann B
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Check in was fine. The hallways are dirty. They badly need vacuuming, at the very least. Our room is tired. Broken furniture. Dirty carpeting; perhaps chocolate chips in the carpet? Cracks in the bathtub. This hotel has fallen far from their luxury days of clean rooms and a welcoming formal large dining room. Prices for room service are exorbitant.
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Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: Sadly, honestly, avoid this hotel. We spent many Januarys through our career for 12 years+. It...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ann Balraj, Guest Services / Front Office at Toronto Airport Marriott Hotel
Responded Nov 10, 2022
Dear ToogyOntario_Canada, Thank you for taking the time to review your recent stay at the Toronto Airport Marriott Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for all the inconveniences that you experienced during your stay. I have passed on your feedback to the appropriate leaders for their review. Please feel free to contact me if you would like to discuss this matter further. Sincerely, Ann B
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel telephone operator should have seriously been trained to handle calls and inquiries politely and professionally and not to be rude and demented. When I asked for her name, she refused to give me her name and hung up on me the first time. All I know is that she was an elderly woman with a Caribbean accent. The second time, she tried to put me on hold. But instead of putting me on hold, she was singing Christian hymns “Jesus is our savior! Jesus saves us!”. This hotel uses many cluster positions shared with front desk agents including demented old telephone operators. I knew that every hotel has a standard check-in time, and the standard check-in time of this hotel was at 2pm. As I arrived in Toronto the night before and was planning on staying following next day, I just simply wanted to check, by calling the Marriott Airport hotel to ask the Front Office, how early for me to possibly arrive which is normal as sometimes there could be unoccupied rooms available and the hotels can just flexibly let the guest check in right away, so that I could plan my day. I called at 10:01am from my mobile phone and mannerly asked the hotel main-line, and the operator just offensively and impolitely shouted over the phone, in her thick Jamaican accent, “The Hotel check-in time is 2pm!!! We have been full and busy since so long!” without transferring my call to the Front Office or even asking me any further details and check in the system before replying. The voice was clearly insulting, not welcoming and provided no sense of hospitality at all. The call clearly implied that the operator was literally saying that I was so “stupid” and this hotel was not willing to be flexible. I have been coming back to stay at this property several times for many years in the past as I used to like their service a lot. However, from this experience, I am completely disappointed and now have a second thought to come back to stay at this hotel again or to recommend to others. If you don’t want to provide services, then you should not work in service industry, Ms. Louise! I don’t be forced to listen to a demented old bat singing about Jesus! For those who plan to stay here and don’t want to be disappointed by their services, as you might have quite high expectations, avoid calling the hotel main line. There are so many better hotels in that same area!…
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ann Balraj, Guest Services / Front Office at Toronto Airport Marriott Hotel
Responded Oct 11, 2022
Dear YoursTruy, Thank you for taking the time to review your recent stay at the Toronto Airport Marriott Hotel. Everything we do is to ensure the satisfaction of our guests, and I would like to sincerely apologize that we have fallen short of that goal. If you would like to discuss your stay further, please feel free in contacting the hotel directly and ask to speak to Manager on Duty. Sincerely, Ann B
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Very pleasant stay, the hotel is a bit old and rooms can use a bit of renovations. But all in all it was a very relaxed experience with no issues. You have two options for breakfast, a buffet or order from menu. The suite was very spacious and clean. There is an on-site paid parking for hotel guests. The hotel is right next to the airport and with easy access to main city. The gym and the pool were neat and clean. The hotel is highly recommended for short business stays or turnaroundS.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I don't often leave reviews especially if it is a business night stay because really it is just a place for me to sleep. I was impressed when I entered the room as saw the tv remote in its own sealed bag and cleaning wipe with it and I must say the bed was very comfortable. The rooms are dated but I understand that renovations cost a lot of money and if things are kept up, they usually look just fine. My issue really came to light when I took my shoes off and started to walk around in me socks. The floor was so dirty it was sticky, I check the bottom of my socks and found what looked to be cereal and chocolate chips stuck to the bottom on them and after 5 minutes in the room my clean grey socks where more of a brownish colour. I should have gone to the front desk right then and addressed the issue, but the lobby was crazy busy and was tired from travelling. I did address it when I checked out, but I think concern was just brushed off. To the hotel management: As a bonvoy member I do expect a little better service...I am not asking for much, just a clean hotel room...this should be the standard and not the wow factor…
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Date of stay: September 2022Trip type: Traveled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ann Balraj, Guest Services / Front Office at Toronto Airport Marriott Hotel
Responded Sep 30, 2022
Dear ojf2016, Thank you for taking the time to review your recent stay at the Toronto Airport Marriott Hotel. Everything we do is to ensure the satisfaction of our guest and from your review I see that there is some room for improvement. I apologize that we did not meet or exceed your expectations but your feedback will be forwarded to our Operation Leaders for their review. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping leaders to ensure this is an isolated incident. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver. Sincerely, Ann B
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lobby and main floor (meeting rooms): very clean, modern, bright and impressive. Room: our room had two double beds, older in decor but very clean, no funny smell. Basement: big swimming pool in a very large solarium that leads to an outdoor courtyard. Next to the pool is a clean and bright gym room with machines and weights. Shuttle bus to YYZ: this shuttle is free and so punctual. It runs from 4am to 2am. Leaving the hotel at the hour and 30 minute mark. Pick up at YYZ at Terminal 1 at R3 and Terminal 3 at 43 Staff: very friendly Overall: one night we came in late at 1am and there were at least 4 staff working, making it very safe for us to hang out at the lobby. I would definitely return to this beautiful hotel in the future.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The lobby is nicely done and inviting. The M lounge a nice place for relaxed drinks in the evening, though a bit pricey. The rooms are a bit dated... especially the bathrooms (in fact, our bathroom door did not lock), but comfortable. Staff was friendly, but they do seem understaffed. Often a wait at checkin, and at the cafe. Pool area and gym are pretty good.
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Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I travel to Toronto 1-2x / month and routinely stay at a YYZ airport hotel for 1 or 2 nights each trip. For years I stayed at the Hilton because of its nice rooms, executive club, and amenities like a pool, as well as a Sauna in the men's change room. I switched to Marriott a few years ago and have stayed at this hotel many times. While the overall rooms are dated, I do like the renovated Marriott Club on the first floor. However, the primary reason why I stay at this hotel is it is one of a handful of hotels at YYZ Airport that have a Sauna in the men's change room. Most hotels have no sauna, or if they do they are coed and located near the pool. I don't like this as it is often too noisy. Imagine my surprise on a recent trip when I found the Sauna in the men's changeroom to be closed. And when I inquired about why it was closed, I got a vague answer indicating it may never open again. WHY? This is a rare amenity and one that is valued by many people. Needless to say, I am hugely disappointed and will now be staying at the Hilton or Sheraton, both of which continue to have gender-separated Saunas. (which is how you find them in Scandinavia.)…
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Date of stay: August 2022Trip type: Traveled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ann Balraj, Guest Services / Front Office at Toronto Airport Marriott Hotel
Responded Sep 14, 2022
Dear bradbC3055Q, Thank you for taking the time to share your recent experience at the Toronto Airport Marriott Hotel with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. Please accept our sincere apology for not meeting your expectations on this stay. I have passed on your concerns to the attention of the appropriate Leaders. Once again, we apologize for the inconvenience and thank you for your valued feedback. Sincerely, Ann B
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for a business trip. It’s completely satisfactory but there are some minor drawbacks. The lobby is lovely and looks all the part of a nice hotel. The rooms and hallways are tired and could use a spruce up. My door didn’t close without a serious push which was loud and I’m sure less than ideal for my neighbours since I arrived very late at night. On the other hand, the TV is large and has streaming services which is a huge plus. I had room service which is often my preference when travelling alone. The food was very good but it arrived in a brown bag and in take away containers with plastic cutlery. Considering the cost of the food I found this aspect to be rather disappointing. I have no hesitation in recommending this as an acceptable hotel. It does feel like a lower end hotel trying to be higher end but missing a few marks.…
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$168 - $229 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott toronto, toronto marriott
LOCATION
CanadaOntarioTorontoEtobicoke / West Humber-Clairville / Rexdale
NUMBER OF ROOMS
424
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Frequently Asked Questions about Toronto Airport Marriott Hotel
Which popular attractions are close to Toronto Airport Marriott Hotel?
Nearby attractions include Threshold Aviation Airliner Adventures (0.2 miles) and Avworld Canada (0.2 miles).
What are some of the property amenities at Toronto Airport Marriott Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Toronto Airport Marriott Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Toronto Airport Marriott Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Toronto Airport Marriott Hotel?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Toronto Airport Marriott Hotel?
Conveniently located restaurants include Moxies, The Keg Steakhouse + Bar - Dixon Road, and Chop Steakhouse & Bar.
Are there opportunities to exercise at Toronto Airport Marriott Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Toronto Airport Marriott Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Toronto Airport Marriott Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Toronto Airport Marriott Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Toronto Airport Marriott Hotel?
Many travelers enjoy visiting Applewood The Shaver Homestead (2.9 miles).