An array of thoughtful amenities await at Four Points by Sheraton Toronto Airport East, such as complimentary Wi-Fi, spacious rooms and suites, an on-site restaurant, a flexible meeting venue, special group rates and a convenient location in Toronto.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Enjoyed an excellent one night stay at the recently renovated Four Points Sheraton (Toronto East-Islington).
Check-in was simple and quick and the rooms have all of the required amenities (lots of power/USB ports available, microwave, min-fridge). Since it's a renovated/new hotel, furniture, beds and bathroom are.brand new. Very nice and large flat screen LG TV.
The shower was hands down the best one I've had at a hotel. The water power was strong, temperature hot and they had a rain shower head.
Parking is compliementary and during my stay was readily available and in close proximity to the hotel.
There is an excellent and well equipped workout room on site.
There are three elevators and all are very fast, so it limits waiting, although during my stay, I don't think the hotel was too busy.
Hotel is right off the 401 on Islington and in close proximity (10 mins) from the airport. I believe there is a shuttle available for those who require it.
Only downside would be that there is nothing in terms of restaurants within walking distance if you don't have a car. However there is a restaurant (Fionn MacCools) on site that serves breakfast, lunch and dinner.
In summary, I will certainly look at staying at this hotel again if I require one in that area.
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Date of stay: January 2020
Location
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mirjana B, General Manager at Four Points by Sheraton Toronto Airport East
Responded Jan 6, 2020
Thank you for sharing your experience of your most recent stay at our newly renovated hotel; we appreciate the review. We are ecstatic to know you have enjoyed your stay here and the location was suitable to you. Thank you once again and we look forward to have the pleasure to serve you again in the near future.
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The staff are so friendly and helpful here even if you are just staying 1 night. We stayed here the night before flying out of Pearson Int'l and it was a very comfortable night sleep, they have a park n fly option that is very affordable/comparable and a free shuttle to the airport (about 15 minutes away) that you book the night before, they are on time and efficient in getting you to the airport. This is so much better than waiting for a shuttle in the middle of a huge windy cold parking lot not knowing when the next shuttle will arrive.
There's a Fionn McCools on the premises so it's very convenient for meals, including breakfast (not included in your room booking).
When we got back from our vacation after a 9+hr red eye flight we missed the shuttle by 10 minutes and so would have had to wait an hour for the next one, given we were so exhausted we decided to take a local cab ($30!!!), so their free shuttle service is great value. When we arrived by cab we were met at the hotel by the Manager Mr. Selva who was so apologetic about the timing of our arrival and missing the shuttle that he insisted that before we started our hour long drive home we have a complimentary breakfast. Missing the shuttle was just bad timing, we didn't complain, they are just super nice at this hotel.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mirjana B, General Manager at Four Points by Sheraton Toronto Airport East
Responded Feb 21, 2020
Thank you for choosing our Hotel and taking your time to give us a good review. We are ecstatic to know you have enjoyed your stay here and the location was suitable to you. We appreciate your comment on our customer service; all our staff members here take their position seriously. We are committed in creating a great experience for all of our guest. We look forward to have the pleasure to serve you again in the near future.
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We had an overnight layover from Cancun to Winnipeg. I had chatted with the hotel in the afternoon to confirm if their shuttle service would still be available for a late arrival as we were getting to the airport at 10p.m. She confirmed that would be available and provided me with a number to call and where to meet the shuttle. I called for the shuttle and they advised it would be there at 10:45. When I called I was at the location already. It was 10:40. The driver didn't show. I called back at 10:50 and they advised that the driver waited an extra 5 minutes (impossible since I was on the phone with them). We ended up standing in the cold until 11:20 to get the shuttle and we had to catch it at P10 not P13 as we were advised. (Probably why we missed it in the first place.) However, the saving grace for this stay was that the front desk staff were extremely nice and accommodating and helped us get food even though the restaurant was closing right away. The room itself was quite nice. Despite a difficult start it was an okay stay.
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip:Â Shuttle service was awful but the hotel service was amazing. Construction right next door. If you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mirjana B, General Manager at Four Points by Sheraton Toronto Airport East
Responded Feb 26, 2020
Thank you for taking the time to comment on your recent stay here at the hotel and the experience with our shuttle service. For this, I sincerely apologize. We appreciate your feedback on our customer service at the hotel. Your valuable feedback gives me a focus on what needs to be improved. We hope to have the pleasure to serve you again in the near future.
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Stayed here for a few nights. Great location right off the 401, so convenient to get around by car. Nice room, nice bathroom with good lighting, and free parking, which is difficult to find in Toronto. Used the restaurant every morning for breakfast, and the food was good, and reasonably priced for Toronto. My car rental did not have a scraper, so the front desk gave me one for my entire stay. No complaints here!
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mirjana B, General Manager at Four Points by Sheraton Toronto Airport East
Responded Feb 13, 2020
Thank you for your feedback on your stay here. We are happy you have found the hotel to be nice and you have enjoyed our restaurant. We appreciate the honest feedback and we look forward to have the pleasure to serve you again.
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We stay here every winter and leave our truck while we head south for some heat. Staff are always very obliging and bend over backwards to make sure you have a great start and finish to your trip. Reasonably priced too!
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mirjana B, General Manager at Four Points by Sheraton Toronto Airport East
Responded Feb 13, 2020
Thank you for taking the time to comment on your recent stay here at the hotel. We appreciate your feedback. Your comments on our service are noted and will be shared with entire staff. We hope to see you soon.
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I recently stayed at the Four Points by Sheraton Toronto Airport East hotel as it was close to a presentation in Etobicoke I had to attend. The hotel was clean and comfortable. I really liked the strong water pressure in the shower in my room.
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Date of stay: March 2020
Rooms
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mirjana B, General Manager at Four Points by Sheraton Toronto Airport East
Responded Mar 16, 2020
Thank you for choosing our Hotel and taking your time to give us a good review. We are ecstatic to know you have enjoyed your stay here and the location was suitable to you. We appreciate your comment on our clean comfortable rooms. We hope to get the opportunity to serve you again in the near future.
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I recently at that hotel on two separate occasions. The hotel is well situated nearby hwy 401 and 427. Being a recently built hotel, it is very modern, clean, and meets the needs of the typical travelling worker. On both my stays, my rooms were very spacious, cozy, and clean. I also enjoyed the fact that there is a good Irish pub within the hotel. Another very nice thing about that hotel is the fact that parking is complimentary, which is rare in the GTA. I will definitely stay there again.
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Date of stay: December 2019Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mirjana B, General Manager at Four Points by Sheraton Toronto Airport East
Responded Jan 17, 2020
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Toronto Airport East. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Four Points by Sheraton Toronto Airport East and we hope you choose to create more memories here whenever your travels bring you back to Toronto.
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Shared lobby and restaurant and front entrance with Element hotel. This one is older. Could do with a refresh but bed comfortable. Room service good for cleaning. Was clean and reception helpful. 24 hours there. Shuttle to and fro airport. Breakfast was included when we bought. Good as expensive otherwise. Wonderful breakfast.
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Date of stay: October 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front desk staff were welcoming and efficient. The room a good size, quiet and beds were comfortable.
Wanted to give a special mention to Krish who was our server for dinner at the hotel restaurant. He was attentive and provided exceptional service!
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Date of stay: February 2024Trip type: Traveled with family
Room Tip:Â You must call the hotel to arrange the airport shuttle.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A smallish hotel but clean and modern. Very good customer service. Pub style restaurant on site (but is open for basic breakfast too). Just off the 401 highway so handy to get around to top end areas of Toronto but not to downtown. Far enough from the airport to be less expensive than the airport strip hotels. Free parking. Didn't use it, but looked like an modern and extensive gym area.
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Date of stay: January 2020
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mirjana B, General Manager at Four Points by Sheraton Toronto Airport East
Responded Jan 16, 2020
We are delighted to know you have enjoyed your stay here and found our hotel clean and modern. We take pride in offering our guest clean comfortable accommodations and great service. We look forward to have the pleasure to serve you again in the near future.
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Parking is on the property and is not 10 mins away.
Please visit their website for pictures and there is an airport shuttle.
Also, you may call the hotel directly and get all of these answers from someone who works there.
Prince George, Canada48 contributions52 helpful votes
Sorry, wish I could speak Spanish but can't......see if you can translate your question to English. Perhaps if you direct your question to the hotel, there may be someone there who speaks Spanish and give you all the info you need.
There are more places to choose from in the Toronto area.
ALSO KNOWN AS
quality hotel and suites airport east, quality inn toronto, quality hotel toronto
LOCATION
CanadaOntarioTorontoEtobicoke / Kingsview Village / Kingsview Village-The Westway
NUMBER OF ROOMS
200
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