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The Westin Prince Toronto

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The Westin Prince Toronto
The Westin Prince Toronto
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774 Reviews from our TripAdvisor Community

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Showing 733: English reviews
Riverview, Florida
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I arrive at the Westin Prince in Toronto and loved everything thing about the property. The checking was seamless and personnel efficient and friendly. My room on the 10th floor was well appointed and very quiet. The hotel restaurant and bar were excellent and the staff very friendly. My only point of contention were the elevators. Granted the weekends were... More 

Helpful?
Thank Dara M
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Dara M, Thank you for your feedback! We love reading comments like these. I am happey that you enjoyed your stay with us and hope you return for another one. I will be passing your wonderful comments to my team. I sincerely apologize for the long elevator waits and thank you for your patience. We look forward to welcoming... More 

Brighton, United Kingdom
Level Contributor
258 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent 6 nights here & found it to be comfortable with great facilities. The room was large and comfortable. I used the gym every day - compact but well equipped with modern kit and good air con. The outdoor pool is a good size and was never really busy. Lots of towels everywhere, nice shower and friendly member of staff... More 

Helpful?
Thank Steve_Amy
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Steve_Amy, Thank you for your feedback! We love reading comments like these. I am pleased to read that you enjoyed your stay with us, and were able to take advantage of our amenities. We look forward to welcoming you back in the near future. Be Well, Diba More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We recently spent the night while attending a wedding. We arrived at 4:30 and our room was not ready. We were offered a another room but it did not meet our needs. Eventually were given the room type we requested with just minutes to get ready. The room was very tired looking and the waste baskets had not been emptied.... More 

Helpful?
Thank Brenda N
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Brenda N. Thank you for your feedback. I can understand how frustrating and inconvenient it must be to arrive after check in time and not have your room be ready, especially when you have something to be ready for. I'd like to apologize on behalf of myself and my team. We hope that you will give us another chance... More 

Thornhill, Canada
Level Contributor
272 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The only complaint was oppressively warm temperature in ceremony room. The air conditioning should function properly so that regardless of outside weather, every room should be climate controlled so that the guests aren't fanning themselves with the programmes, so we don't slide off our seats or require suits to be dry cleaned from sweat. Despite the ceremony being unbearably hot,... More 

Helpful?
Thank Kulbi
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Kulbi, Thank you for your feedback. I apologize for the uncomfortable temperatures you experienced. I can understand how frustrating that must have been for you and the other guests. I will let you know that issue has since been resolved. We hope to welcome you to the hotel again in the near future. Be Well, Diba More 

Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I stayed here for a wedding which was to take place in the hotels banquet hall; A wedding in which was the best man. I arranged for an early check in and arrived at 12pm tuxedo garment bag in hand. I was told that no room would be available until 3pm. I explained that I was due for bridal party... More 

Helpful?
1 Thank Connoisseur618
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Connoisseur618, Thank you for your feedback. I sincerely apologize on behalf of myself and my team for the treatment you received at our front desk. I can understand your frustration and I'm glad Jenny was able to resolve the issue in time for you to make it to your photo shoot. I have passed your comments along to my... More 

Los Angeles
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

As someone who doesn't mind paying a bit more for a nicer hotel, I must say that the affordability of this hotel shows and not in a good way. 2 adults and 2 children - booked a regular king bed room (had a pack n play for the little one) and anticipated a standard upgrade being an SPG member. We... More 

Helpful?
1 Thank ChampagneSupernova
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear ChampagneSupernova, Thank you for your feedback. I'm disappointed to read that your stay did not meet your expectations. I apologize for not being able to provide you with the upgrade you anticipated, however upgrades are based on availability and not guaranteed. A 90 minute wait for a cot is not acceptable I apologize for that. Paul is a fantastic... More 

Buffalo, New York
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The Westin Prince is conveniently located. Downtown is a half hour drive. The northern suburbs are likewise close, Our family party north of Markham made this hotel an ideal spot. Once known as the Inn on the Park, the hotel has a pleasant outdoor pool, tennis court, and park for walking. I hear the main restaurant is highly regarded, although... More 

Review collected in partnership with Amoma.com

Helpful?
Thank Peter M
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Peter M, Thank you for your feedback. I'm pleased to read that we succeeded in meeting your expectations. I agree that we are in an extremely convenient location near food, shopping and lots of entertainment. I'm happy you enjoyed your view and the overall stay! We look forward to welcoming you back again. Be Well, Diba More 

Toronto, Canada
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We attended two weddings at this location, each was a different experience. The first wedding we stayed overnight, the room was clean and the service was great! The second time we attended a wedding, the hall was very warm. It seemed they had turned the a/c low, and the guests were sweating, including the groom himself! The starter soups were... More 

Helpful?
Thank TravelingShel
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear TravelingShel, Thank you for your feedback. I'm disappointed to read that your experience did not go as expected the second time around. I can understand how uncomfortable the under air conditioned room must have been, especially during this time of year. On behalf of myself and my team I'd like to apologize for the inconvenience. I will be sharing... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I visited the hotel in April and despite such a strong brand and cost of room it did little to match expectations. On booking the hotel informed they were full despite the fact I was able to book my room on booking.com: no explanation from the hotel about this. During the stay wifi was intermittent and I spent 25 mins... More 

Helpful?
Thank Shaheena J
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Shaheena J, Thank you for your feedback. I am disappointed to read that you did not enjoy your stay with us. I will be passing your comments on to my team for further review. I would also like to apologize on behalf of myself and my team for the inconvenience you experienced, as well as for the unorganized workmanship... More 

Meaford
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The worst thing is returning to your room after a busy night out and you're tired and all you want to do is fall into bed and ... your key does not work because your fabulous Roots phone case has demagnetized it. And your extra key also does not work even though it was nowhere near said Roots case. So... More 

Helpful?
Thank MeafordVickie
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear MeafordVickie, Thank you for your feedback. I am disappointed to read that you did not enjoy your stay with us. I can completely understand how frustrating that must have been for you to have to wait 20 minutes for a set of keys to your room especially so late in the evening. I would like to apologize on behalf... More 

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Staying in North York

Neighborhood Profile
North York
North York is one of Toronto's most culturally diverse neighborhoods. Home to a number of cultural events throughout the year that celebrate the city's varied ethnic communities, it's always worthwhile to see what's going on in the area. Its cross-section of inhabitants include students and long-time residents, giving North York an eclectic feeling of being both local and international. Extremely family-friendly, its rivers, arboretums, and parks cater to outdoor activities, while its historical villages paint Toronto's history in exciting shades. Bumper cars, mini golf, and inexpensive shopping also help cater to the inclusive family feel.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Gilaneh Restaurant
Gilaneh Restaurant
Cuisines: Middle Eastern, Halal, Persian
Katsura- Westin Prince Toronto
Katsura- Westin Prince Toronto
Cuisines: Japanese, Asian, Sushi
Seasons- Westin Prince Toronto
Seasons- Westin Prince Toronto
Cuisines: Canadian, American, International, Gluten Free Options
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Westin Prince Toronto features 15 acres of inspiring parkland and access to all the city has to offer. Enjoy views of the skyline and parks from our guest rooms. 30,000 square feet of event space. ... more   less 

Additional Information about The Westin Prince Toronto

Address: 900 York Mills Rd, Toronto, Ontario M3B 3H2, Canada
Location: Canada > Ontario > Toronto > North York
Price Range: $121 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Prince Toronto 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
The Westin Prince Toronto Hotel Toronto
Westin Prince Toronto
Westin North York
North York Westin
Hotel Style:
#32 Luxury Hotel in Toronto
#36 Business Hotel in Toronto
#43 Romantic Hotel in Toronto
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