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Toronto Marriott Downtown Eaton Centre Hotel

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#29 of 132 Hotels in Toronto
Certificate of Excellence
GreenLeadersPlatinum level
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Toronto Marriott Downtown Eaton Centre Hotel
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1,330 Reviews from our TripAdvisor Community

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Showing 1,223: English reviews
Las Vegas, Nevada
Reviewed 2 days ago NEW

Visited the lovely city of Toronto for MLS Cup and stayed at this Marriott for the first time. Needless to say, it was a great decision. I am a Friends & Family client to the Marriott chain and always stay at one of the properties when I can. This Marriott was perfectly located for me. Staff was great, helpful and...

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Helpful?
Thank Jpjpstar
Long Beach, New York
Reviewed 4 days ago NEW

We stayed at this property between Christmas and New Year's. I am a Marriott member so the check-in process was easy and we had two beautiful rooms. The rooms were large and comfortable and well appointed. We usually shy away from hotel restaurants but were exhausted when we arrived so we ate at the hotel. The restaurant food was very...

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Thank Bonnie871
Reviewed 5 days ago NEWvia mobile

This place knows how to take care of there customers. I had booked this hotel online asking for two queens and a rollaway. When I arrived they informed me that they could not provide us the rollaway due to safety reasons. This was a problematic issue which started off bad, I explained to the front desk the scenario and asked...

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Thank Brad H
Kingston, Canada
Reviewed 5 days ago NEW

Really like the location of this hotel since it is so close to shopping at the Eaton's Centre. Family friendly and having access to the lounge in the morning is great. We stayed for the July 1st long weekend and went to Harbour Island with the kids. Great weekend.

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Thank SGBKingston
Grande Prairie, Canada
Reviewed 1 week ago NEW

The location was great. The cleanliness was just ok...the lamp stand was very dusty and their were hairs in the tub. The pics on the wall in the room were nice. The check in lady never once looked us in the eye nor did she smile at us. We expected more of a higher caliber of Service as the name...

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Helpful?
Thank gg33sunflower
Ontario's Near North, Canada
Reviewed 1 week ago NEW

I absolutely love staying at this hotel. Most of my stays have been for business but regardless I always enjoy the wonderful, friendly and highly professional customer service offered by all staff at the Toronto Marriott Eaton Centre Hotel. The rooms are well appointed and the beds are so comfortable. The gym facilities are excellent. Always enjoy the food in...

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Thank B3achLov3r
Niagara Falls, Canada
Reviewed 1 week ago NEWvia mobile

Celebrated our tenth anniversary at the Marriott Eaton Centre. Whenever we decide to go to Toronto this is our go to hotel, easy access off Bay Street into the parking garage (which is heated by the way) and a one minute walk to the Eaton Centre and adjacent shops. I would just like management to note that Constance at check...

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Thank Wanderlust_Lake
Reviewed 1 week ago via mobile

Stayed here on a Saturday night. The room is wonderful and roomy. It is also very clean and well maintained. The check in experience was a bit unpleasant but not enough to cause me not to return. The downtown Marriott is a great choice for your stay in Toronto.

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Helpful?
Thank Leigh B
Heather R, Guest Relations Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Good evening Leigh, Thank you for your feedback and we hope to serve you again in the near future. Warm regards, Heather

Ridgeway, Canada
Reviewed 1 week ago

We selected the Marriott Downtown Eaton Centre because of its great location... close to the Ed Mirvish Theatre and the Eaton Centre. Loved that we could park the car and walk everywhere we wanted to go.. helped make the 38$/night parking charge feel almost 'worth it'. Our room was recently remodelled and was very spacious and clean. We received great...

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Helpful?
Thank Karen R
James C, Front Office Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for staying with us Karen R! We are glad you enjoyed yoru stay and our recent updates to our room! Please join us again on your next trip.

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

Landed late NYE. Friendly helpful staff. Highly overpriced @ $459, but that was because it was sold out. No room service menu. Small rooms but clean and quiet. Great security. I would go back if the price is more reasonable. Otherwise, better quality at similar locations.

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Thank A TripAdvisor Member
James C, Front Office Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for staying with us! I am sorry you could not find your room service menu, we have them located on the TV's. Thank you again for staying with us.

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Staying in Downtown

Neighborhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Toronto Marriott Downtown Eaton Centre hotel. An upscale downtown Toronto hotel and guest suites offers hi tech business meeting rooms for the business traveler, with free Wi-Fi in public areas and an array of family vacation packages. ... more   less 

Additional Information about Toronto Marriott Downtown Eaton Centre Hotel

Address: 525 Bay St, Toronto, Ontario M5G 2L2, Canada
Location: Canada > Ontario > Toronto > Downtown
Price Range: $151 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Toronto Marriott Downtown Eaton Centre Hotel 4*
Number of rooms: 461
Reservation Options:
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Also Known As:
Marriott Toronto
Toronto Marriott
Hotel Style:
#2 Green Hotel in Toronto
#21 Luxury Hotel in Toronto
#24 Family Hotel in Toronto
#31 Business Hotel in Toronto
#32 Romantic Hotel in Toronto
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Questions & Answers

Here's what travelers have asked, with answers from Toronto Marriott Downtown Eaton Centre Hotel staff and other travelers.
14 questions
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Questions? Get answers from Toronto Marriott Downtown Eaton Centre Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Anything that is on a high floor. Regardless, hotel is extremely quiet.”
 of 5 bubbles Jpjpstar, 2 days ago | Read review
“We were on the 17th floor with a beautiful view.”
  • View from room 1722 in the early AM
 of 5 bubbles Bonnie871, 4 days ago | Read review
“We were in a quiet corner room on the eighth floor & it was lovely.”
 of 5 bubbles castravel56, 4 weeks ago | Read review
“Talk to the main desk if there's any specific side you want to face. Eaton centre side pretty but bright - not great for sleeping.”
 of 5 bubbles EmilyAlexander1, 4 weeks ago | Read review
“Don't stay here”
 of 5 bubbles KelticBoy, Dec 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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