Marriott Downtown at CF Toronto Eaton Centre
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About
#32 of 140 hotels in Toronto
Location
4.7
Cleanliness
4.4
Service
4.3
Value
3.9
Travelers' Choice
GreenLeaders Platinum level
Welcome to Marriott Downtown at CF Toronto Eaton Centre. Our upscale downtown Toronto, Canada hotel offers spacious guest suites and hi-tech meeting rooms for the business traveler. With free Wi-Fi in our public areas and an array of family vacation packages available, plus more services and amenities to make your stay an enjoyable one, we are a top choice among all Toronto hotels. Travelers looking for Toronto Downtown hotels will find that our hotel in Toronto's city center is ideal. We sit near famous attractions in the downtown area, such as CN Tower, Eaton Centre, and the Hockey Hall of Fame. We offer stylish and feature-rich accommodations, including thoughtfully designed guest rooms with modern amenities. Whether you are staying in Toronto to work or play, you will find that our Toronto hotel provides everything you need for a pleasant and productive experience.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bowling offsite
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, French
Location
100Great for walkers
Grade: 100 out of 100
254Restaurantswithin 0.3 miles
44Attractionswithin 0.3 miles
Contact
525 Bay Street, Toronto, Ontario M5G 2L2 Canada
Getting there
DundasToronto Rapid Transit3 min
QueenToronto Rapid Transit4 min
Rental CarsSee rental cars from $38/day
1908Reviews39Q+A100Room tips
Reviews
Traveler rating
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Most Recent
Stayed in Toronto for our Anniversary. Our food was great We walked to everything. Location is amazing. Dundas Square is right around the corner. We will stay again in the future. The Marriott Eaton Square Toronto did not disappoint. Bill B
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Parking onsite pricing is in line with others but really convenient.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Lovely hotel with a great restaurant in a superb location. Food is incredible at the restaurant and all the staff are really friendly. The only things that don't make this a 5 star review is that they don't provide water for your room (even the odd bottle after asking) and the rooms are not sound proof at all!
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PROS + The rooms are larger, brighter, and more modern than the nearby Sheraton. + Next door to the Eaton Centre mall for the food court (expensive though) and shopping + Very close to the Ed Mirvish Theatre which we attended to see Harry Potter. The buffet breakfast was okay, nothing spectacular, but they did have good waffles. + Pool (small) and hot tub were small, but we had it all to ourselves. In this way, I imagine it was much better than the Chelsea Hotel which still makes it necessary to book time for kids to visit their pool. CONS - I was shocked to come back after the play to our room to try to get a glass of cold water for myself and the kids and BOTH sink taps kept running hot. There were no water bottles in the room. That was really frustrating because it was around 10:30 PM and we weren't going to go anywhere so we went to bed thirsty after our butterbeer. - The heating wasn't great in the room. It was too hot and wouldn't adjust. - I missed the omelet station at the buffet because it is not part of the buffet line, so I had scrambled eggs when I would've preferred an omelet. That was kind of annoying. Also, the breakfast potatoes were cold. - It's a small hotel and not a very exciting place for kids, although there was a PAR BAR for adults. I think hotels would do well to start offering arcade rooms for hotel visitors' kids and teens. Kids get bored so easily and pools just don't cut it anymore. I noticed Hotel X had a pop-up arcade that looked cool. If your kids don't stay in pools that long, you might want to check that hotel out. - The coffee machine in the room is ghetto. The coffee packet rests on a disposable piece of plastic that hot water drips onto and into your cup. All I could think of when looking at it was cancer from plastic and so I threw it out and didn't drink it. This hotel is way too expensive for a motel coffee machine, Marriott. Your less expensive sister hotel, City Centre, has nice Keurigs. Level up, guys. - The area has a lot of shady characters hanging out right in front of the hotel and around it. VALUE I got a package with breakfast for two adults and two kids under 12, and self-parking included for $440. I still think that's quite expensive, but the stay made sense for us given the location. I think next time I visit Ed Mirvish Theatre we may stay at the Sheraton and pay for the Club Lounge instead. The Sheraton also has a special rate for Mirvish ticket holders which we found only out afterward. We stayed at the Toronto Marriott City Centre on our second night (I've also written a review about it if you're trying to decide between the two). I think that's a better hotel overall in terms of value and features, but it has some major staff issues it needs to solve before I can give it a strong recommendation. TLDR/ Pretty expensive for what you get, although rooms are bright and larger than most older hotels. The location is good for Mirvish and Eaton Centre, although if you think food court meals will be cheaper than restaurants, you will be disappointed. The buffet is just okay with a hidden omelet station. No water bottles in the room and sink taps offer only hot water to drink. - Silver Marriott Elite Member in Montreal …
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here for a 3 night business trip in Feb. The hotel is so well located- all the major sites and attractions in walking distance. Hotel itself is very clean and well maintained. The reception staff were very welcoming when I checked in- nothing was too much trouble. I had room service in my first night as it was late and I was jet-lagged. Food was really good and arrived in good time. Staff at the bar were really helpful and friendly. Lots of advice on things to do and see plus great recommendations for local restaurants. Unfortunately a few downsides. The breakfast staff (not the serversthose that were “welcoming guests”). I was completely ignored my first morning as they were in the middle of a chat. One glanced over and still continued to ignore me. It was only when I went to seat myself she came over and was quite rude. She gave me a menu but didn’t explain anything so I wasn’t sure if someone would be over or if I had to go to the bar. After sitting there for around 10 minutes I assumed it was the bar so I went up. Lady at the bar was lovely but said it was table service unless I wanted buffet. I didn’t really so I sat back down. Waited another 5 minutes and still no one so I grabbed buffet as I had to get to work. Second morning a very nice guy was running front of house and service was excellent. Lady on the first morning had a real attitude. Also the pillows are bizarre. Long, thin and impossible to sleep on. I ended up just using a sweater. Overall though it was a good stay and I would stay again.…
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Heather Guay, Other at Marriott Downtown at CF Toronto Eaton Centre
Responded Feb 22, 2023
Dear Lisa T, Thank you for taking the time to share your recent stay experience with TripAdvisor readers. Your feedback is very meaningful as we strive to provide brilliant experiences for all of our guests. I would be happy to review some of the additional feedback that you shared if you're inclined. Please contact me directly heather.guay@marriott.com. I truly hope your travels will bring you back our way again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It's clean, staff is great, location is prime ... The noise from doors opening and closing is insane. I've never stayed in a hotel with it this bad. I sleep with a white noise app and it didn't come close to drowning it out. Otherwise it's great.
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Heather Guay, Other at Marriott Downtown at CF Toronto Eaton Centre
Responded Feb 22, 2023
Dear 884tc, Thank you for sharing your review with other TripAdvisor readers. I'm truly sorry to hear that you found surrounding noise disruptive. Please be assured that we will look into this and appreciate your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here Feb 6-8 2023 for a business conference. The first room I was offered wasn’t to my liking but the staff quickly changed me to another which was lovely. I was disappointed these was no room service. You can order food but going to the restaurant to pick it up defeats the purpose. If I wanted to get dressed and leave my room I’d go OUT, out, not down to the lobby to get a boxed meal.
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Heather Guay, Other at Marriott Downtown at CF Toronto Eaton Centre
Responded Feb 14, 2023
Dear JS99-99Ax, Thank you for sharing your review. We do offer a delivery option with our "A La Carte" take out that can be delivered directly to your room just like a food delivery service. I hope you'll come back and see us again to sample that option.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my 3 stay in the past 12 months. My previous stays were decent. Staff is good and well as the amenities in the hotel. Rooms are very average for a Marriott. Trouble this last stay was with the pillows. We had 3 separate rooms and all of us had a terrible sleep. The pillows are long and narrow. They look like sausages and are extremely uncomfortable. I would like to know which genius decided to go with these.
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Heather Guay, Other at Marriott Downtown at CF Toronto Eaton Centre
Responded Feb 14, 2023
Dear PDX16, I'm so sorry to know that your experience was not ideal. We are currently in the process of replacing all pillows throughout the hotel and hope your next visit you will find this to be a very comfortable improvement.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great time and would return without hesitation. Service was great and overall hotel experience was wonderful. The workout room has an incredible view.Hotel is just a few steps away from the shopping mall, making it super convenient for travelers.
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Heather Guay, Other at Marriott Downtown at CF Toronto Eaton Centre
Responded Feb 14, 2023
Dear j_t_dr_k2023, How kind of you to share this lovely review with TripAdvisor readers! Come back and visit again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Could not beat the hotels location, price was fair too. We splurged and got valet parking which is nice for the in/out privilages and convenience. Service was fast. Hotel has a nice bar if you dont want to go far, but there is also a ton of bars and restaurants in reasonable walking distance both in and out of the Eaton Centre which is only steps away. Room was very nice, and comfortable. It did look like a few drinks had been spilled on the sofa fabric, otherwise no complaints.
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Date of stay: January 2023
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Heather Guay, Other at Marriott Downtown at CF Toronto Eaton Centre
Responded Feb 14, 2023
Dear TravelNutWill, Thank you for sharing your experience and feedback! I hope we will have a chance to welcome you back again in the hear future
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Impeccable friendly and warm service, fantastic restaurant with a lovely brunch (but make sure it's included in your stay for best value). Can walk out the side door and be in eaton center in 30seconds.? we had 16th floor king rm Overlooking eaton center. Will be back.
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Valley parking is great. Highly recommend. Just go to the desk rather than calling though.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Heather Guay, Other at Marriott Downtown at CF Toronto Eaton Centre
Responded Jan 23, 2023
Dear Lisa N, Thank you so much for your kind review following your recent stay with us. What an honour to be your new fav! We can't wait to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$222 - $405 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott toronto, toronto marriott
LOCATION
CanadaOntarioTorontoDowntown / Bay Street Corridor / Old Toronto
NUMBER OF ROOMS
461
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Claim Your ListingMARRIOTT DOWNTOWN AT CF TORONTO EATON CENTRE $189 ($̶2̶9̶6̶) - Updated 2023 Prices & Hotel Reviews - Ontario
Frequently Asked Questions about Marriott Downtown at CF Toronto Eaton Centre
Which popular attractions are close to Marriott Downtown at CF Toronto Eaton Centre?
Nearby attractions include Little Canada (0.2 miles), The Elgin & Winter Garden Theatre Centre (0.2 miles), and Ed Mirvish Theatre (0.1 miles).
What are some of the property amenities at Marriott Downtown at CF Toronto Eaton Centre?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a fitness center.
Which room amenities are available at Marriott Downtown at CF Toronto Eaton Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Marriott Downtown at CF Toronto Eaton Centre?
Guests can enjoy an on-site restaurant, breakfast, and a snack bar during their stay.
Is parking available at Marriott Downtown at CF Toronto Eaton Centre?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Marriott Downtown at CF Toronto Eaton Centre?
Conveniently located restaurants include Richmond Station, Adega, and JOEY Eaton Centre.
Are there opportunities to exercise at Marriott Downtown at CF Toronto Eaton Centre?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is Marriott Downtown at CF Toronto Eaton Centre located near the city center?
Yes, it is 0.8 miles away from the center of Toronto.
Are pets allowed at Marriott Downtown at CF Toronto Eaton Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Marriott Downtown at CF Toronto Eaton Centre offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Marriott Downtown at CF Toronto Eaton Centre?
The staff speaks multiple languages, including English and French.