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Marriott Downtown at CF Toronto Eaton Centre

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525 Bay Street, Toronto, Ontario M5G 2L2 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (461)
Room & Suite (251)
Dining (23)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 12/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marriott Downtown at CF Toronto Eaton Centre
Updated 12/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 140 hotels in Toronto
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
Welcome to Marriott Downtown at CF Toronto Eaton Centre. Our upscale downtown Toronto, Canada hotel offers spacious guest suites and hi-tech meeting rooms for the business traveller. With free Wi-Fi in our public areas and an array of family vacation packages available, plus more services and amenities to make your stay an enjoyable one, we are a top choice among all Toronto hotels. Travellers looking for Toronto Downtown hotels will find that our hotel in Toronto's city centre is ideal. We sit near famous attractions in the downtown area, such as CN Tower, Eaton Centre, and the Hockey Hall of Fame. We offer stylish and feature-rich accommodations, including thoughtfully designed guest rooms with modern amenities. Whether you are staying in Toronto to work or play, you will find that our Toronto hotel provides everything you need for a pleasant and productive experience.
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Full view
Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bicycle rental
Bowling offsite
Pets Allowed ( Dog / Pet Friendly )
Parking garage
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Tennis court offsite
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Interconnected rooms available
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Seating area
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
French
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
296Restaurantswithin 0.3 miles
41Attractionswithin 0.3 miles
1841Reviews34Q+A100Room tips
Traveler rating
  • 752
  • 769
  • 218
  • 61
  • 41
Time of year
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Popular mentions
Wendy C wrote a review May 2021
Montreal, Canada29 contributions26 helpful votes
Such a great welcome and stay here at the Marriott Eaton Centre. The front desk staff are fabulous, feel very safe with all the health and safety precautions the team is providing, close parking and morning breakfasts and lattes are wonderfully convenient and enjoyable. Thank you to great staff, and Director of Operations Heather for above and beyond client service excellence. It is much appreciated.
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Date of stay: May 2021
Value
Service
Trip type: Traveled on business
1 Helpful vote
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Response from Heather Guay, Other at Marriott Downtown at CF Toronto Eaton Centre
Responded May 6, 2021
Dear Wendy C, Thank you so much for your thoughtful review. It has been a pleasure to have you as our guest and know that you found your stay so safe and enjoyable. I hope your future Toronto travels will continue to bring you back our way.
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Keith T wrote a review Apr 2021
3 contributions3 helpful votes
Marriott Downtown at CF is a decent downtown hotel. Nothing fancy here, but it's a great location. The staff was consistently amicable, and after a few visits, they knew my name and room preferences. Self-parking was included in my rate. I've stayed in a few different rooms, and they were all fine/serviceable. I would stay here again, but if I anticipated working in my room for any length of time, it's not my first choice. Since November 2020, my work has brought me to Toronto a few times.
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Date of stay: November 2020
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from Heather Guay, Other at Marriott Downtown at CF Toronto Eaton Centre
Responded May 4, 2021
Dear Keith T, Thank you for sharing your review of our property with TripAdvisor readers. We are very appreciative that you chose our hotel for your recent business travels particularly during this unique time. We strive to continuously improve and appreciate the feedback you have provided. We look forward to welcoming you again in the future and ensuring that the room layout meets your stay preferences. Safe Travels.
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Holy_Innocent wrote a review Mar 2021
Hamilton, Canada438 contributions259 helpful votes
Great staff (everyone) and everything went perfectly ... or near perfect, but few issues were dealt with / resolved quickly ... like the door lock battery went dead and insufficient coffee/tea supplies in suite. Due to low occupancy, it was closer to a ghost town allowing for quick retrieval of elevators and access to front desk staff ... but I am sure the staff would be just as attentive in normal times. Rooms were well appointed. Only small complaint comes from the unreliable and often wrong TV Guide on the TV screen. Some channels are described wrong (incorrect channel name) but more importantly, the programming is often inaccurate or complete in left field. Where does this bad information come from ... the cable company? Anyway, a small issue compared to an otherwise enjoyable stay. Don't expect the best city skyline views due to its location, but it is still interesting. Eaton Centre mall and Yonge-Dundas square nearby makes it a great central location.
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Date of stay: March 2021
Value
Rooms
Service
1 Helpful vote
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Response from Heather Guay, Other at Marriott Downtown at CF Toronto Eaton Centre
Responded Apr 15, 2021
Dear Holy_Innocent, Thank you for your thoughtful review following your recent stay with us. Ensuring that our guests feel well cared, particularly for during these difficult times, is our greatest priority and I'm so pleased to know that you felt this from our hosts. I want to thank you for your feedback and assure you that these opportunities will be addressed. We truly hope your next visit to Toronto will bring you back our way.
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amandamerrie wrote a review Mar 2021
Melfort, Canada3 contributions9 helpful votes
I was here for two weeks while my dad had heart surgery. My second last night there, I fell asleep with my tv on. I woke up to two security men in my room telling me to turn down the tv. I complained to guest services in the morning and she said it was only for my own “well-being” cause they had to make sure I was ok!!!!! I asked her why she didn’t call my cellphone and she said that would be a breach of my privacy......but sending two security men into a single females room in the middle of the night in this day and she isn’t a breach of my privacy? Horrible and I will never return to this hotel
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Date of stay: March 2021Trip type: Traveled solo
1 Helpful vote
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Response from Heather Guay, Other at Marriott Downtown at CF Toronto Eaton Centre
Responded Mar 22, 2021
Dear amandamerrie, We appreciate you sharing your concerns with us. Our primary goal is the safety and comfort of all of our guests. Out of the utmost respect for your privacy, we will not be discussing this matter in a public forum. However, as we discussed today we remain available to review this matter. Should you wish to contact our General Manager directly , please feel free to call at your convenience: Jonathan Holliwell 416.204.9047
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Sane3 wrote a review Mar 2021
Toronto, Canada45 contributions28 helpful votes
This hotel may not have the great views but its location is perfect in terms of walking distance from most downtown attractions. The hotel itself has got underground parking which is convenient if you have a car. The staff at this hotel are very accommodating and friendly. The rooms are clean and really spacious. We couldn't use all the hotel amenities due to the whole covid situation, but it was still a great stay for us. The a la carte' breakfast was pretty good too, even though it was packed to eat in our rooms. Will definitely be coming back!
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Date of stay: January 2021
Rooms
Cleanliness
Service
1 Helpful vote
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Response from Heather Guay, Other at Marriott Downtown at CF Toronto Eaton Centre
Responded Mar 22, 2021
Dear Sane3, Thank you so much for sharing your experience with TripAdvisor readers. We truly appreciate that you chose to stay with us as you returned to travel. We can't wait to welcome you back again when restrictions are lifted and you can continue to enjoy all of our amenities.
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PRICE RANGE
$154 - $326 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott toronto, toronto marriott
LOCATION
CanadaOntarioTorontoDowntown / Bay Street Corridor / Old Toronto
NUMBER OF ROOMS
461
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Frequently Asked Questions about Marriott Downtown at CF Toronto Eaton Centre
Which popular attractions are close to Marriott Downtown at CF Toronto Eaton Centre?
Nearby attractions include The Elgin & Winter Garden Theatre Centre (0.2 miles), Ed Mirvish Theatre (0.1 miles), and The Toronto Magic Company (0.1 miles).
What are some of the property amenities at Marriott Downtown at CF Toronto Eaton Centre?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a fitness center.
Which room amenities are available at Marriott Downtown at CF Toronto Eaton Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Marriott Downtown at CF Toronto Eaton Centre?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at Marriott Downtown at CF Toronto Eaton Centre?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Marriott Downtown at CF Toronto Eaton Centre?
Conveniently located restaurants include Richmond Station, Adega, and JOEY Eaton Centre.
Are there opportunities to exercise at Marriott Downtown at CF Toronto Eaton Centre?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Marriott Downtown at CF Toronto Eaton Centre located near the city center?
Yes, it is 0.8 miles away from the center of Toronto.
Are any cleaning services offered at Marriott Downtown at CF Toronto Eaton Centre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Marriott Downtown at CF Toronto Eaton Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Marriott Downtown at CF Toronto Eaton Centre offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.