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Hilton Toronto

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#36 of 137 Hotels in Toronto
Certificate of Excellence
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2,606 Reviews from our TripAdvisor Community

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Showing 2,361: English reviews
Amsterdam, The Netherlands
Level Contributor
195 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
4 of 5 stars Reviewed August 25, 2014

We stayed here with bonus points that I had. The location of the hotel is good as it's in the heart of Toronto but it's in the business district so not much bustle during the weekend. The hotel is very nice and rooms large and clean. I got complimentary free wifi for being a HHonors silver member. Parking is conveniently... More 

Helpful?
2 Thank unplainjane
HiltonYYZ, General Manager at Hilton Toronto, responded to this review

Dear unplainjane ... Thank you for taking the time to share your experience with us! I'm pleased that you enjoyed your time in Toronto and the overall services and accommodations at the hotel! The next time you have the opportunity to travel to the area, I do hope that you will be our guest again. Have a wonderful day! Andy... More 

New York City, New York
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed August 24, 2014

We liked this location very much. It was central, close to everything we were interested in, and one of the pickup locations for the Niagara Day Tour run by City Sightseeing Toronto. The rooms were clean and large, which was expected for a Hilton, as well as a great view of the city! Complementary wifi (but that might have been... More 

Helpful?
1 Thank Sarah H
HiltonYYZ, General Manager at Hilton Toronto, responded to this review

Dear Sarah H … Thank you for taking the time to write a review about your recent stay at our hotel. We are glad to have been a convenient location for your activities in Toronto and appreciate your feedback on the look and feel of our property. We have noted your comments regarding the lack of communication regarding the renovations... More 

Victoria, Canada
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 24, 2014

Stayed here one night with three teenage kids on August 24, 2014. The rooms were a decent size, however, we had a double bed room with no fridge, no bottled water, minimum towels (had to ask for more), For a gold member their was no access to the lounge, no upgrade, just a continental breakfast which you could upgrade to... More 

Helpful?
Thank Gaber837
HiltonYYZ, General Manager at Hilton Toronto, responded to this review

Dear Gaber837 … Thank you for taking the time to share your feedback with us! Please do accept our most sincere apologies for the service challenges you experienced which do not represent the usual high level of customer engagement for which our team is well known!. To clarify the confusion regarding your Hilton HHonors Member benefits, Gold members will receive... More 

Kannapolis, North Carolina
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed August 24, 2014

1. Great Location to access the underground pedestrian system PATH. 2. 15 minute walk to Convention Center, CN Tower, Hockey Hall of Fame. 3. Great outdoor, heated pool with relaxing lounge chairs and cushions. 4. Fast elevators (two with outdoor, scenic view) 5. Full service Starbucks onsite. 6. Awesome fitness room. Plenty of treadmills, ellipticals, and great free weight selection... More 

Helpful?
Thank CandidCommuter
HiltonYYZ, General Manager at Hilton Toronto, responded to this review

Dear CandidCommuter ... Thank you for taking the time to share your experience with us! I'm pleased to learn that the facilities and services within the hotel were able to meet your expectations! We do hope that we will have the opportunity to "welcome you back" whenever your travel plans include Toronto! Have a great day! Andy Loges, General Manager More 

Boston, Massachusetts
Level Contributor
82 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed August 24, 2014 via mobile

Stayed here recently for three nights and were very pleased with the hotel. I asked about our rooms and if any upgrades were available due to my status with Hilton and they upgraded me to the 30th floor where rooms have been recently renovated (thank you Douglass!). The renovated rooms are great. And the Executive Lounge is wonderful too. The... More 

Helpful?
Thank Justin C
HiltonYYZ, General Manager at Hilton Toronto, responded to this review

Dear Justin C ... Thank you for taking the time to share your experience with us! I'm pleased to learn that you enjoyed your time at the hotel and in Toronto! We will also be sure to share your team member experience with our hotel community as a great example of how the "little things" make a big difference to... More 

North Carolina
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 23, 2014

The room was spacious and well-maintained, with great city views. The bathroom was clean and modern, with excellent water pressure. The bed was very comfortable with good linens and housekeeping kept the room very clean. Rooms at the higher floors have a refrigerator, which is a nice surprise. The room could use more power outlets, ideally by the bed to... More 

Helpful?
Thank iaccess
HiltonYYZ, General Manager at Hilton Toronto, responded to this review

Dear iaccess ... Thank you for taking the time to share your feedback with us! I'm pleased to learn that you enjoyed your experience and Toronto! We will certainly share your feedback with our Guest Service team so they may use your review as part of their ongoing training and development! We hope that we will have the chance to... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 23, 2014 via mobile

We were a couple hours early for check in, and pleasantly surprised that our room was ready and we were able to check in immediately. We weren't planning on spending much time in the hotel as we were taking our kids to the Ex for the day. We booked a basic double room with breakfast. Room was quite nice, simple,... More 

Helpful?
Thank Amanda B
HiltonYYZ, General Manager at Hilton Toronto, responded to this review

Dear Amanda B ... Thank you for taking the time to share your feedback with us! I'm glad to hear that you had a chance to experience the excitement of Toronto as well as the many features of the hotel! Hope you enjoyed the Ex ... summer is just not complete without a visit! Come back and visit us soon!... More 

Denver, Colorado
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 23, 2014

Located right between King and Queen streets, easy to walk to good restaurants and bars, theaters, squares. Room was nice, though the bathroom had a few minor flaws. Rooms near the elevators are noisy all night long. We booked a double bed room and they only had single kings available, but they offered a cot (very comfortable) so that alleviated... More 

Helpful?
Thank CaptainMitchell
HiltonYYZ, General Manager at Hilton Toronto, responded to this review

Dear CaptainMitchell ... Thank you for taking the time to share your experience with us! I'm pleased that you enjoyed your time in Toronto and the overall services and accommodations at the hotel! We do hope that you will visit us again whenever your travel plans include Toronto! Have a great day! Andy Loges, General Manager More 

Cobourg, Canada
Level Contributor
152 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed August 23, 2014

This hotel is always, inviting, clean, staff very friendly and helpful. Beds are very comfortable and homey! It is also always very quiet! It is always a treat to stay here! Would definitely recommend this to anyone!

Helpful?
Thank KdkPortugal
HiltonYYZ, General Manager at Hilton Toronto, responded to this review

Dear kdkvenice ... Thank you for taking the time to share your feedback with us! I'm pleased to learn that you enjoyed your experience and we do hope to see you again very soon or whenever your travels next bring you to Toronto! Have a great day! Andy Loges, General Manager More 

Hampton On Canada
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 22, 2014

We stayed here for a 3 day conference. The hotel was selected for convenience. Every staff member throughout the hotel was super friendly. Parking costs similar to any big city hotel I have ever stayed in. WIFI was in addition to. The bathroom needed to be cleaner in the details. The decor is dated. There are no in-room safes. The... More 

Helpful?
Thank wannagotravel
HiltonYYZ, General Manager at Hilton Toronto, responded to this review

Dear wannagotravel ... Thank you for sharing this detailed feedback on your recent stay with the TripAdvisor community. We appreciate your honest input and we will incorporate your comments into our ongoing efforts to best meet and exceed our guests' expectations. We do have in room safes, located either in the closet, drawers (in the newly renovated rooms) or in... More 

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Staying in Downtown West

Neighborhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Ruth's Chris Steak House
Ruth's Chris Steak House
Cuisines: American, Steakhouse, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Toronto

Address: 145 Richmond Street West, Toronto, Ontario M5H 2L2, Canada
Location: Canada > Ontario > Toronto > Downtown West
Price Range: $183 - $1,535 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Toronto 4*
Number of rooms: 600
Reservation Options:
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Also Known As:
Hilton Toronto Hotel Toronto
Hilton Hotel Toronto
Toronto Hilton Hotel
Hotel Style:
#25 Luxury Hotel in Toronto
#30 Romantic Hotel in Toronto
#31 Family Hotel in Toronto
#34 Business Hotel in Toronto
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