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Hilton Toronto

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Traveler (1273)
Room & Suite (685)
Pool & Beach (101)

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About

#54 of 125 hotels in Toronto
Location
4.6
Cleanliness
4.3
Service
4.1
Value
3.8
Located in the center of Toronto's urban downtown, the Hilton Toronto is a 10 minute walk from all the city has to offer. We are walking distance from the Metro Toronto Convention Center, Union Station, the theater district, China town, city hall and connected to all major office towers. Our oversized guestrooms start at 364 sq. ft. with north or south facing views. Decorated in subtle tones with the latest amenities they evoke a sense of calm and restfulness for a good nights sleep. Guests can relax with a dip in our indoor/outdoor pool, open year-round, with a seasonal licensed patio or recharge with a work out in our recently upgraded 24-hour fitness center which features a sauna and change room. Our hotel in Toronto also offers 22,000 sq. ft. of flexible ballroom space, 6 breakout rooms & large foyer space.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Children's television networks
Taxi service
Paid wifi
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
City View
Languages Spoken
English
Hotel links
Special Offer:Hilton Honors Discount Offer
4.0
4.0 of 5 bubbles4,053 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Hilton Toronto garners appreciation for its prime location near key attractions and transport options, although ongoing construction has been a point of contention for some guests. While the hotel's cleanliness and professional service receive commendation, opinions on the rooms vary, with newly renovated spaces earning praise and others deemed outdated. The value proposition is a concern for many, who find the rates steep considering additional charges for amenities they expect to be included. Moreover, the hotel's atmosphere and amenities have received mixed reviews, highlighting a disparity between renovated areas and those perceived as dated.
Location
Convenient
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Underwhelming
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4,053Reviews70Q+A100Room tips
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Charley P wrote a review Apr 8
Colorado Springs, Colorado4 contributions
Marriott used to be my family of 6’s go to hotel chain. Then it switched to Hilton since Marriott made it clean after multiple instances that loyalty was only a one way street expected from me. Now Hilton seems to be doing some of the same things. Anytime I’ve had an individual hotel issue in the past I’ve always had it made right by the Diamond customer service line. Today, after a 30 minute phone call, this was not the case. I’m a Diamond member. In the benefits page for the hotel I’m staying at it says Diamond members “always” receive lounge access and either a food credit or complimentary continental breakfast. I was told at check in and just now by the Diamond customer service line representative that I do not receive either because my work paid for the hotel. So, the benefits and status that I earned before this trip are invalid because my employer paid for my hotel. Even though it says “always” in the benefits page for this hotel visit, it doesn’t actually mean always. Got it. Add Hilton to the list of companies that expect and depend on your loyalty but do not return the same to you. Even when it’s spelled out black and white in their terms of service and explanation of benefits. IGH, I’m not looking at you…would you like the business and loyalty of a family of 6 that travels a lot? Very disappointed Hilton!
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Date of stay: April 2024
Value
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andy Loges, Owner at Hilton Toronto
Responded 3 days ago
Hi CharleyP18, we are genuinely sorry to hear about your recent experience and the frustration it has caused. As a Diamond member, your loyalty is highly valued, and we apologize for any misunderstanding regarding your benefits during your stay. It's disheartening to hear that you did not receive the expected lounge access and food credit or complimentary breakfast, despite what is stated on our benefits page. Please know that we take your feedback seriously and are investigating the matter with our team with the utmost urgency. We would like to make things right for you, please reach out to us directly at info_toronto@hilton.com so we can discuss this matter in detail and work towards a resolution. Once again, we apologize for the inconvenience and disappointment caused, and we thank you for bringing this to our attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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telemark wrote a review Jul 2022
Wildhaus, Switzerland81 contributions61 helpful votes
Hotel's Favorite
Great place to stay for a night (or more) in order to explore Toronto. Perfect location (just W of Yonge St and less than a 10 minute walk away from Yonge/Dundas). Immaculately clean room, very quiet and the upper floors boast a great view. Make sure to ride with one of the two scenic elevators! The indoor/outdoor pool comes in handy when it's sizzling hot downtown. Very kind reception staff. Thank you!
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Room Tip: Higher floors have great views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Andy Loges, General Manager at Hilton Toronto
Responded Jul 4, 2022
Hi telemark, thank you so much for the lovely review! We are very pleased and happy to read how amazing your stay with us was, the scenic elevators are one of our favorites too! Thanks again for choosing to stay with us and we look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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william m wrote a review Feb 2024
4 contributions
Stayed in this hotel over the weekend with my wife and really enjoyed this hotel experience. Hotel was located in a great location, our room was located on the 31 floor and was large, clean and spacious over looking the city sky line. We also had excess to the executive lounge were there was a selection of drinks and eatables during the day. Staff we pleasant and the food was great. Many thanks to all the staff, Differently would stay in this hotel again. Thanks William & Anne Mckeen
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andy Loges, General Manager at Hilton Toronto
Responded Mar 1, 2024
Dear William & Anne, Thank you so much for your kind words and for choosing to stay with us during your weekend getaway! We're thrilled to hear that you enjoyed your experience at our hotel, from the convenient location to the stunning views from your room. It's wonderful to know that you found your room to be spacious, clean, and comfortable and that you appreciated the amenities in our executive lounge. We're delighted that our team members made your stay pleasant and that you enjoyed the food offerings. We truly appreciate your recommendation and look forward to welcoming you back for another fantastic stay whenever your travels bring you to the area. Thank you and have a great day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Megan G wrote a review Feb 2024
The Plains, Virginia34 contributions42 helpful votes
I keep coming back to this Hilton because I can count on the friendly staff and executive lounge for great service. This time, the lounge manager, Sid, help me deal with a digital key issue, then remembered me the next morning at breakfast. The lounge views and food are just what I need when I can't face the city. I also appreciate that I can walk the indoor PATH to this hotel from Union Station and the airport light rail line.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andy Loges, General Manager at Hilton Toronto
Responded Feb 8, 2024
Hi Megan, thank you for sharing your wonderful review with us! We're thrilled to hear that you had another fantastic stay at our hotel. It's delightful to know that our friendly team members especially Sid, and the Executive Lounge continue to exceed your expectations. We're glad Sid could assist you with the digital key issue and that you enjoyed the lounge views and food. We take pride in our convenient location connected to the indoor PATH, making travel seamless for our guests. We appreciate your loyalty and can't wait to welcome you back for another memorable stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Katie L wrote a review Jan 2024
3 contributions3 helpful votes
Awesome mattress ! The body wash was empty so we needed to use facial soap to wash. Bathroom light in shower is dripping with dirt. Over $400 a night including a later check out as we have a graduation starting at 2 pm. If we didn’t do late checkout, we’d be wandering around for 3 hours.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: $400 a night. Plus parking.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Andy Loges, General Manager at Hilton Toronto
Responded Jan 22, 2024
Hi Katie, thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our mattress to be awesome. Yet, we sincerely apologize for the inconvenience you faced with the body wash and the cleanliness of the bathroom light in the shower. This is not the standard we strive for and we assure you that we will address these issues promptly with our housekeeping team to enhance the overall experience for our guests. We understand the importance of a seamless stay, especially during special events like graduations. Your comments regarding the late checkout are duly noted, and we'll certainly look into how we can improve this process for our guests. Thank you for your valuable feedback and we hope to have the opportunity to welcome you back for a much-improved experience in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maria S wrote a review Jan 2024
2 contributions
We just checked in and I can absolutely tell you that the staff in the hotel is amazing. We celebrate our anniversary in a different hotel every month and I can tell you that this is the first one we felt accommodated and welcome, with Teo in the Front Desk (she explained everything and made everything so clear how the Hotel works, she’s the best) and Katrina on guest service line also the sweetest, helped us with some supplies we needed. I wanna thank the whole front desk for the warming welcome and the amenity that was a great surprise. Thank you the Hilton Hotel Front Desk Team, can’t wait to celebrate the next months here!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andy Loges, General Manager at Hilton Toronto
Responded Jan 17, 2024
Hi Maria, thank you so much for choosing to celebrate your anniversary with us and for taking the time to share your delightful experience! We're absolutely thrilled to hear that our team, especially Teo and Katrina, made your stay special with their exceptional service. It warms our hearts to know that you felt accommodated and welcome and we're delighted that our front desk team provided you with all the necessary information and assistance. We appreciate your kind words about the amenity – it was our pleasure to surprise you! Thank you so much for your encouraging feedback and we can't wait to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dan S wrote a review Jan 2024
5 contributions1 helpful vote
Amazing stay! The hotel is perfectly located in the City, walking distance to most of the main attractions. We stayed on the 21st floor, room was huge with a CN Tower view. Staff were extremely friendly and helpful, room was always clean.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andy Loges, General Manager at Hilton Toronto
Responded Jan 15, 2024
Hi Dan S, thank you for sharing your amazing experience with us! We're thrilled to hear that you enjoyed your stay at our hotel, especially our prime location and the stunning view of the CN Tower from your room on the 21st floor. It's fantastic to know that our team member made a positive impact on your visit with their friendliness and helpfulness. Providing a clean and comfortable environment is our priority, and we're delighted to hear that your room was always up to your expectations. We appreciate your kind words and are grateful for the opportunity to have hosted you. We look forward to welcoming you back for another exceptional stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jon9344 wrote a review Dec 2023
Workington, United Kingdom253 contributions141 helpful votes
Excellent service experienced here by all the staff. Hotel is under renovation but not hugely obvious other than using an alternate escalator and elevator. Rooms are really good and spacious. Valet parking available as well as self park. Low car park though so higher vehicles may struggle.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andy Loges, General Manager at Hilton Toronto
Responded Jan 2, 2024
Hi Jon9344, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed excellent service from our team members and found our rooms to be spacious and accommodating. We appreciate your understanding regarding our ongoing renovations, and we're glad it didn't significantly impact your stay. Your feedback is invaluable as we strive to improve our facilities. For future visits, please don't hesitate to reach out if you have any specific parking needs or if there's anything else we can do to enhance your stay. We look forward to welcoming you back for another enjoyable stay at Hilton Toronto!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Glasswasher wrote a review Dec 2023
Chicago, Illinois50 contributions15 helpful votes
My stay at the Hilton Toronto exceeded my expectations and was a great city business hotel. The cleanliness of my room was impressive, and the comfort of the bed ensured a restful night's sleep. The attention to detail in maintaining such high standards did not go unnoticed, making my stay exceptionally enjoyable. One evening, the fire alarm went off, but the response from the hotel's manager was swift and reassuring. The clear and timely updates provided over the PA system demonstrated their commitment to guest safety. The disturbance was resolved promptly, without the need for evacuation. This incident not only showcased the hotel's efficient handling of emergencies but also left me thoroughly impressed with their commitment to guest well-being. Considering the seamless blend of comfort, cleanliness, and solid service, I'd find it hard to envision staying anywhere else in the future.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andy Loges, General Manager at Hilton Toronto
Responded Jan 2, 2024
Hi Glasswasher, thank you for taking the time to share your exceptional experience at Hilton Toronto! We're thrilled to learn that your stay exceeded expectations and that you found our hotel to be a great choice for a city business stay. Your appreciation for the cleanliness of your room, the comfort of our beds, and the attention to detail in maintaining high standards warm our hearts. We're especially grateful for your understanding during the fire alarm incident. Your acknowledgment of our swift and reassuring response, along with our commitment to guest safety, is truly appreciated. It's fantastic to hear that you would find it hard to envision staying anywhere else in the future. We can't wait to welcome you back for another enjoyable stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dreamabigdream wrote a review Dec 2023
19 contributions9 helpful votes
Hotel is centrally located in the business district of downtown Toronto. Currently under renovation and they gave me a renovated upgraded room due to my Hilton diamond member status. The executive lounge is a great option, complimentary snacks, and breakfast. Definitely returning as the service is outstanding great location and amazing value.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andy Loges, General Manager at Hilton Toronto
Responded Jan 2, 2024
Hi dreamabigdream, thank you for sharing your wonderful experience with us! We're delighted to hear that you enjoyed our central location in the business district and that our team provided outstanding service during your stay. It's fantastic to know that you appreciated the complimentary snacks and breakfast at our executive lounge. We're also pleased that our renovations didn't impact your experience negatively and that you enjoyed the upgraded room as a Hilton Diamond member. We look forward to welcoming you back for another exceptional stay at Hilton Toronto!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$243 - $433 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton toronto hotel toronto, hilton hotel toronto, toronto hilton hotel
LOCATION
CanadaOntarioTorontoDowntown / Downtown West / Bay Street Corridor / Entertainment District / Financial District / Old Toronto
NUMBER OF ROOMS
600
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON TORONTO - Updated 2024 Prices & Hotel Reviews (Ontario)

Frequently Asked Questions about Hilton Toronto
Which popular attractions are close to Hilton Toronto?
Nearby attractions include Royal Alexandra Theatre (0.2 miles), Princess of Wales Theatre (0.3 miles), and Toronto Symphony Orchestra (0.2 miles).
What are some of the property amenities at Hilton Toronto?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Toronto?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Toronto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Toronto?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Hilton Toronto?
Conveniently located restaurants include Pai Northern Thai Kitchen, Byblos, and Estiatorio VOLOS.
Are there opportunities to exercise at Hilton Toronto?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is Hilton Toronto located near the city center?
Yes, it is 0.4 miles away from the center of Toronto.
Are any cleaning services offered at Hilton Toronto?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Toronto offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Toronto?
Many travelers enjoy visiting The Elgin & Winter Garden Theatre Centre (0.4 miles), Spadina Museum (2.3 miles), and Casa Loma (2.3 miles).