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The Westin Harbour Castle

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#41 of 137 Hotels in Toronto
Certificate of Excellence
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3,340 Reviews from our TripAdvisor Community

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Showing 3,092: English reviews
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

For the price you pay, go stay somewhere else! The location is great but the service in the hotel is extremely poor. None of the staff was helpful at all. There were numerous rooms booked out for our family as we were having them host a family wedding. Even with the amount of business we gave them, they were rude... More 

Helpful?
Thank PJ A
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I travel to the downtown Toronto area at least twice a month for work. I recently stayed at the Westin and it was a pleasurable experience. I had mistakenly updated my travel profile saying my room preference was two twin beds instead of a king. When I checked in, they were very accommodating and were able to find me the... More 

Helpful?
Thank Joe F
Swindon, United Kingdom
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was the final stop on a three and a half week tour of Canada for our honeymoon and this was the first hotel that truely went out of their way to make our stay special. On check in, Kevin, the member of staff who checked us in, noticed in our our notes that we on our honeymoon, instantly upgraded... More 

Helpful?
Thank 1knighty10
Sarnia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We have stayed at the Westin multiple times and I must say the best thing abut the hotel is the location. This visit the hotel was definitely showing its age with stains along hallways and marks along the walls. Had 2 adjoining rooms and the furnishings, carpet and bathrooms were just average. If it weren't for the corporate rates we... More 

Helpful?
Thank Ann K
Level Contributor
22 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here for one night in July and was happy with my stay. The check in process was very quick and the staff friendly and helpful. Good location down by the water and pretty close to Rogers Centre. Bed was very comfortable as I've come to expect from Westin.

Helpful?
Thank Matt F
Ohio City, Ohio
Level Contributor
3 reviews
2 of 5 stars Reviewed 5 days ago NEW via mobile

Well when you check in and request NO housekeeping during your stay and hang your do not disturb sign on the door, do NOT feel confident that the staff will not still violate your privacy. Last year my credit card was charged while I was back at home two weeks after our stay. This year a birth certificate was taken... More 

Helpful?
Thank nicholaso117
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

When we got into our room we noticed our fridge was locked and we were told that they were our of service and they were waiting to get replacements, so we had to fill our recycling bin with ice to keep our drinks cold. The air conditioning unit was also very loud and kept me up so we had tour... More 

Helpful?
Thank Leena S
Ajax, Canada
Level Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

It would have been great, if I hadn't found blood on my pillow. I told the gentleman in the lobby, was reimbursed as I left, and haven't been back. If I hadn't had this issue, it would have been amazing. The place is gorgeous. The environment is spectacular. But that one thing just disturbed me too much

Helpful?
Thank Carrie R
vancouver, canada
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It's hard to believe there is a Toronto hotel where you can watch small planes and ferries come and go from out your window that's walking distance to the financial district. I had kind of forgotten about the Westin Harbour Castle because it's on the other side of the Gardiner Expressway from the rest of downtown, but my last stay... More 

Helpful?
Thank SheWrites_ca
Boston, MA
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We booked a four day/ three night vacation at the Westin. It is located in just the right area, near public transportation, food and activities, just right. We walked 10-15 minutes from Union Station to the hotel using Google Maps. It was a bit confusing getting to the main lobby but we rolled up the driveway safely. There was an... More 

Helpful?
Thank dodib66
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown West

Neighborhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to The Westin Harbour Castle, Toronto. Our downtown Toronto hotel is located on the vibrant waterfront of Lake Ontario, where you can enjoy Toronto's seasonal events. ... more   less 

Additional Information about The Westin Harbour Castle

Address: 1 Harbour Square, Toronto, Ontario M5J 1A6, Canada
Location: Canada > Ontario > Toronto > Downtown West , Harbourfront
Price Range: $177 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Harbour Castle 4*
Number of rooms: 977
Reservation Options:
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Also Known As:
Westin Harbour Castle Hotel Toronto
Westin Hotel Toronto
Westin Toronto
Westin Harbor Castle Hotel Toronto
Toronto Westin
Westin Harbour Castle Toronto
Hotel Style:
#17 Spa Hotel in Toronto
#27 Family Hotel in Toronto
#28 Romantic Hotel in Toronto
#28 Luxury Hotel in Toronto
#40 Business Hotel in Toronto
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