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05/07/2017 05/08/2017
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    Sheraton Centre Toronto Hotel

    123 Queen Street West, Toronto, Ontario M5H 2M9, Canada
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveler (285)
    Room & Suite (103)
    Dining (5)
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    Overview

    • Excellent54%
    • Very good33%
    • Average8%
    • Poor1%
    • Terrible1%
    Travelers talk about
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness center
    Spa
    Free Internet
    4 Star Hotel
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    Offers from Sheraton Centre Toronto Hotel
    Special Offer: Breakfast for 2 Included
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveler rating
    Traveler type
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    Reviewed yesterday

    The staff was kind and helpful from reception to housekeeping. I asked for a sunny room however the one assigned was adequate in terms of my request. The room was clean and well maintained during my visit and the wifi was reliable. My only recommendation...More

    Helpful?
    Hotel's Favorite
    Reviewed February 21, 2017

    -Visited here on a FRI/SAT Night -Stayed on 14th Floor (2 Queen Room) -Beds super comfortable -Room Super clean -had a nice view of City Hall out our window. -Pool Hours were good (7am-10pm I believe) -Great that the hotel is on the underground PATH...More

    Helpful?1  
    Response from Michael F, Manager at Sheraton Centre Toronto Hotel

    Dear guest, We are thrilled to know that you found your room comfortable and enjoyed the view from your room. As for the WI-Fi, did you know that if you sign up to become an SPG member you can enjoy free Wi-Fi services? For more...More

    Reviewed 3 days ago

    Stayed here in October 2016. Staff and atmosphere were wonderful from the first moment. We had an upgrade and as well as champagne and fruit in our room on arrival the view was magnificent - allowing me to lay in bed and see the CN...More

    Helpful?1  
    Reviewed 5 days ago

    Treated like royalty and pampered like a movie star. Rooms are clean and comfortable, and the beds are the best in the biz. Location is central to all things great in downtown Toronto. Worth a visit even just for the peaceful and relaxing atmosphere. Did...More

    Helpful?
    Reviewed 5 days ago

    Been here a few times in both summer and winter, for work and leisure and honestly, have never been impressed. The foyer is impressive and the location is great. But the rooms are small, the amenities are outdated and for the same money, you can...More

    Helpful?
    Response from SheratonCentre, Manager at Sheraton Centre Toronto Hotel

    Dear guest, Thank you for your feedback we appreciate you taking the time to provide your review. We are sorry to hear that we didn't exceed your expectations. We hope to welcome you back again for a chance to ensure your next stay is memorable....More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $178 - $574 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Spa Hotel in Toronto
    • #14 Luxury Hotel in Toronto
    • #46 Romantic Hotel in Toronto
    Photos
    Traveler (285)
    Room & Suite (103)
    Dining (5)
    Pool & Beach (4)
    Nearby
    Downtown West
    Downtown West is home to Toronto's gorgeous Inner
    Harbor, and is a must-visit for lovers of art and the
    outdoors. The area's rich cultural heritage is
    celebrated by a number of monuments and museums,
    giving the neighborhood a mature feel. As a premier
    destination for modern art, people here stroll through
    the cool contemporary pieces at the Power Plant, enjoy
    the outdoor installations along Queen's Quay and Canoe
    ...More
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    Questions & AnswersAsk a question
    SEMich
    how much to park a car
    April 13, 2017|
    Answer Show all 4 answers
    Response from westjetjoe | Reviewed this property |
    Park across at Nathan Phillips square (underground parking). Lot cheaper and it's a really short walk. Valet is pricey
    0
    Votes
    janeanddave2014
    Hi, Please can you tell me if there are hairdryers in the rooms?
    April 3, 2017|
    Answer Show all 7 answers
    Response from two4theroad10 | Reviewed this property |
    The hair dryer is on the open shelving under the bathroom sink.
    0
    Votes
    28Tbaygirl
    Hi What is the wifi availability at this hotel? I'm getting conflicting information from different sources. Tripadvisor says free wifi, but most guest reviews say you have to pay $15 per day. I also read that if you are an SPG member, then wifi is free for you, but the SPG website states that for a preferred guest (which would be our level if we sign up), this would only be so if you book through their app or website. We can't do that since the hotel reservation has been made by my husbands employer. Any clarity on this will be highly appreciated. Thanks.
    March 29, 2017|
    Answer Show all 7 answers
    Response from Glennis N | Reviewed this property |
    You have to pay for wifi and it is a daily rate I believe. Tim Horton's next store has free wifi. SPG states certain types of frequent customers get free wifi, but I cannot remember the name- elite or something swishy like... More
    0
    Votes
    Room Tips
    "Ask for a high room with view of CN Tower"
    Read review
    "Ask for a view of City Hall. The opposite view overlooks the back end of the property and other office..."
    Read review
    "we were on floor 17 and had great view"
    Read review
    "South facing room is probably better"
    Read review