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Sheraton Centre Toronto Hotel

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#35 of 137 Hotels in Toronto
Certificate of Excellence
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Sheraton Centre Toronto Hotel
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4,661 Reviews from our TripAdvisor Community

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Showing 4,290: English reviews
New Brunswick, Canada
Level Contributor
104 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've been a SPG member for a number of years, it was my first hotel loyalty program. I stayed here 12 years ago and did not have a pleasant stay, but this recent one was night and day. Everything was impeccable; staff at check-in was pleasant, our guestroom location was exactly as requested and was quiet and spotless. The view... More 

Helpful?
Thank Bose2
Toronto, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

First of I'd like to say that I've stayed at this Sheraton a few times already and it has been good but not really review-worthy. This time, for my wife's birthday we booked a self-contained suite thinking nothing of it. When we were checking in we were told our room wasn't ready but there was an equivalent one that they... More 

Helpful?
Thank timerout
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

We had a nice room with king bed in 36th floor with great view, was Updated! Location is downtown and many restaurants and lots of shopping (eaton centre) around. Staff was friendly. The pool area could need an update, the cleanliness is not very welcoming. Wifi was free but only because i am in their loyalty program. We had some... More 

Helpful?
Thank travelandmore300
Toronto, Canada
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Great location good hotel with good service n security. You can walk to most events in downtown Toronto and access to underground city through 'The Path'excellent shopping and services. Very close to City Hall.

Helpful?
Thank Valerie L
Wasaga Beach, Canada
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The room was spotless, and the bed was so comfortable. A good size desk for your computer, and a very big television with lots of channels to choose from. For a great view, ask for a north facing room. You'll overlook City Hall, Nathan Phillips Square, as well as old Osgoode Hall. The location is perfect. There is an underground... More 

Helpful?
Thank Lainie B
Canada
Level Contributor
138 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

An old Sheraton property, well below the average of the chain and also clearly behind Toronto competitors - needs a major change Pros: - good location - but not better than a dozen other business hotels Cons: - Terrible sleep quality: uncomfortable, soft beds, no soundproofing, I woke up every night a few times because of a loud car on... More 

Helpful?
Thank Miki D
David C, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Miki, Thank you for taking the time to share your experience with us. I apologise for the inconveniences you encountered during your stay with us. I will be sure to forward along your message to ensure this does not occur again. I hope you will consider staying with us again so we can have the opportunity to give you... More 

Orchard Park, New York
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great central location to stay during a visit to Toronto. Walking distance from the bus station, Rogers and Air Canada Centre. Large shopping center just a block or so away. Everyone was very nice and pleasant to deal with. Bed was very comfortable. The only complaint I have was they no longer have shower caps in the bathroom but they... More 

Helpful?
Thank dote37
Missouri City, Texas, United States
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall the hotel was very well decor and good amenities. Our room was a little too warm and could not get a/c to get it colder. As a family hotel, it is very close to all the sites, sounds, attractions, etc. of the city. Most are walking distance, but some you have to take the train or bus. The food... More 

Helpful?
Thank Javier M
Boston
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

For a such a large hotel, this Sheraton does a great job. Check-in was extremely efficient. The concierge was helpful. Our room was surprisingly large and comfortable. The view was great. Location is extremely convenient. The hotel connects right into the underground shopping tunnels and will soon connect with Nordstrom. I didn't get a change to try it myself, but... More 

Helpful?
Thank myview78
Kitchener
Level Contributor
191 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I have stayed at the Sheraton many times over the years both for business and leisure. My most recent stay was in one of the club level rooms -- rooms ending in 46 and 47 in the Queen tower are end rooms and are my favourites because the views are great! All rooms are standard Sheraton with comfortable bedding and... More 

Helpful?
Thank Gundi
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown West

Neighborhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Centre Toronto Hotel lobby features a 2.5-acre waterfall garden. With over 100,000 sq ft of meeting and event space, we're perfect for your next conference, convention, or wedding. ... more   less 

Additional Information about Sheraton Centre Toronto Hotel

Address: 123 Queen Street West, Toronto, Ontario M5H 2M9, Canada
Location: Canada > Ontario > Toronto > Downtown West
Price Range: $177 - $557 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Centre Toronto Hotel 4*
Number of rooms: 1377
Reservation Options:
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Also Known As:
Sheridan Hotel Toronto
Toronto Sheraton
Sheraton Toronto Downtown
Sheraton Hotel Downtown Toronto
Hotel Style:
#16 Spa Hotel in Toronto
#24 Luxury Hotel in Toronto
#46 Romantic Hotel in Toronto
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