...Hotel is on a good location for walkability to the lakefront , shopping and restaurants...

...Picked this place because of the central location...

Good location, good size room...

...Nice central location, walkable to a lot of places to eat and shop...

...Specifically: A) Free bottled water in the room (I really dislike and avoid hotels in this category that charge for bottled water in the room); B) Good fitness center; C) Safe in the room for the storage of valuables; D) Well staffed so that they can respond quickly to guest needs despite the large size of the hotel; E) Very clean room; F) Outstanding downtown Toronto location...

If hotels and real estate are about location,location,location then this hotel is well placed...

...Convenient location but there are far better choices in town...

If your visiting Toronto on business then this hotel is in a good location but then again so are many more...

As usual everything was great, great location, close to most things...

Have stayed more then a few times and have always enjoyed the location and the rooms...

...Location is good for walking the city with a great mall just down the road...

...The Sheraton is an older hotel with a great location and comfortable rooms... The hotel is affordable and a deal when you consider the location...

This is a beautiful hotel in a very convenient location...

...The location and view were perfect, overlooked the Nathan Phillip Squares, walking distance to many shops, restaurants, and the under path is accessible from the hotel as well. Customer service is everything to me and the staff at this location exceed my expectations...

...Our room was very spacious with a very comfortable king-size bed, the hotel in a central location, and the breakfasts were delicious...

Location is good near Hudson Bay...

...The location was brilliant for both the start and finish of the marathon and for sightseeing...

Sheraton has a great central location for the main sites and amenities...

...The hotel is in an excellent central location for walking around the city... Overall a pleasant stay and as they say its all about location, location, location...

...And the Sheraton makes you pay for this location!... In summary: at the Sheraton you pay for the location...

We love this location for its close proximity to all major attractions and eateries...

...The biggest plus of this hotel is location, you are right across from City Hall and steps away from entertainment, restaurants and shopping...

...The location is great, I don't think it could get better...

...Location was perfect to take in the sites of Toronto and experience the many unique neighborhoods...

...There were 4 pillows, king bed was comfortable and high off the ground, a large desk, desk chair, extra chair, armchair and ottoman, with a floor lamp and side table, suitcase bench, 2 bedside tables with plugs, lamps and one had a clock radio with ipod dock...

...Furniture and fittings were old and dated...

...The room was comfortable, fairly modern...

...Clean, in good order and spacious...

...The renovations to the lobby are stunning and the Club Lounge also did not disappoint...

Enjoyed a lovely visit to the Sheraton, to see a show at the Four Seasons Performance Centre, right across the street...

...The rooms are clean with very comfortable beds...

This hotel has stylish public areas...

...If you get a room facing city hall, get ready to hear lots of music coming from the outdoor skating rink... Otherwise, everything was quite nice...

...We were able to check into the kids room early to unload decorations, skates, luggage for the kids...

...Colours were drab and furniture dated and old...

...The lounge was nice, a bit tricky to find the best seats as it was a bit crowded at peak times...

...The lobby is super cool with several story high ceilings and ton of natural light... The rooms were traditional and a little dated... Though, that’s actually something I like about the Sheraton... Modern chic library like space... The center where the bar and food are located are elevated with the outer areas near the windows sunken in a conversation pit style...

Rooms are dated and very dark, Over priced...

...My wife and I were booked in for few days In August. The rooms are fine and the staff performing the room functions did an excellent job...

...For the evening service there was a decent selection of food.The rooms were comfortable but the product was a bit dated...

...Room size was slightly cramped for 2 adults and a 13 yr old...

...Arrived before "standard" check-in time (morning flight arrival), but room was available. Spacious room with view of the Law School...

...Entering the room made me feel like a time traveller... Seriously this hotel needs refurbishment ASAP to bring it to this millenium... As a conference venue getting to the different breakout rooms was somewhat confusing... I am guessing that from an infrastructure point of view this must have been one of the downtown hotels that had that capacity... Would I stay here again, probably not unless there has been some serious refurbishment of the rooms in the high rise tower...

...Rooms were clean and I was happy to see had a little fridge...

...However, we were underwhelmed when we checked into our suite... She even offered us drinks while we waited for our suite to be ready... We will be staying at this property for the next 5 nights but somehow, the sight of the room is not really what I expected for a suite...

Have stayed more then a few times and have always enjoyed the location and the rooms. The rooms are clean with very comfortable beds... Not sure why hotels do not relegate these rooms to some other type of service (like a utility closet or the ice-machine room); since they are virtually useless if you want a good night sleep...

This is one of the noisiest hotels I’ve ever stayed at. Rooms are dated and in need of renovation … hopefully with soundproofing... For the price I’d downtown TO hotels, look around and find something without all the noise...

...The rooms are fairly spacious and comfortable, although they lack the style of the lobby...

...a large suite with king bed and pull out sofa. the hotel arranged for 2 cots, my wife and I had stayed in a king bed room... The Sheraton is an older hotel with a great location and comfortable rooms... We were able to check into the kids room early to unload decorations, skates, luggage for the kids... (the room happened to be available and I have titanium elite status)...

This is a beautiful hotel in a very convenient location. I paid a small fee to have our room overlooking the ice skating rink and we stayed on the 15th floor...

...We have stayed here many times but, last weekend was a total disappointment. The room was clean but we couldn’t seem to achieve a comfortable temperature... Might be wise for the hotel to rethink this recent remodel...

...Stayed two night with family with two connecting rooms. When we came to the rooms the second day at 8 pm they did not clean both rooms and no towels or anything... When we called room service they said no cleaning at this time and will do it tomorrow morning when we are leaving!!... I had to ask him to get towels to the rooms since all were dirty... He was talking to me like I have to accept it as a fact and get over it that your rooms are not clean and no towels or water or coffee... I would think twice before recommending anyone to book at this hotel...

...Our room was very spacious with a very comfortable king-size bed, the hotel in a central location, and the breakfasts were delicious...

...At well over 700 euro (800 cdn) per night for a small room I had high expectations. First impression: this is a big hotel!... Although my room wasn't ready yet, she found me a similar room with a significant view... Although not the biggest room (#4115), everything was clean and so pristine that it felt like I was the first person to ever stay there... Once, room service was so fast that they knocked on my room within 1 minute (!)...

...Big lobby but rooms are small and ugly...

...Comfy beds, quiet rooms!...

...Starting at checkin I was offered a complimentary upgrade to higher floor with club access... The rooms were traditional and a little dated... The bed, bedding were super comfortable and what I’ve come to expect from Sheraton and Westin properties... There was a mini fridge coffee maker, iron and blow dryer in the room...

...Insulting policy to charge $85 for a seat with a view of the pool makes the pool unsafe for families. Parents had to stand, sit on the ground to make sure their kids were safe in the water - or get ripped off...

Rooms are dated and very dark, Over priced... When complained about the service the same woman said “what do you expect for the money you pay... (482:50 per night) No restaurants...

...Had breakfast there one morning and for $25, the continental breakfast was (from memory) a plastic pot of yogurt, small plastic bottle of orange juice and coffee...

When I'm on business (ie I can afford it!)... The service is always very good and because the view across the City Hall is very special to me, the staff were very accommodating when I asked for a high room overlooking it - I paid a little bit extra for this but it was good value...

...It was dated and clearly had seen better decades... Seriously this hotel needs refurbishment ASAP to bring it to this millenium... Would I stay here again, probably not unless there has been some serious refurbishment of the rooms in the high rise tower...

Nice hotel centrally located however if you are offered a room with the floor number then 26 refuse to take it...

...Ordered omelette for breakfast at a charge of 40 plus CAD and it arrived luke warm and soggy evening meal choices are not good enough for this type of hotel If you have to stay here then dine out there’s plenty of options close by...

...Our cost from Friday evening to Monday morning was 56...

...My mac and cheese was on the cool side, but the tandoori chicken flat bread was ok. Prices are on the steep side...

...I called the hotel to clarify these charges and was offered an apology and a proper reimbursement but no explanation as to what these “service adjustments” meant. Not only did they overbook the hotel and attempt to pass it off as an upgrade, but they then reneged on their offer of a credit and tried to slip it back into my bill in a disguised way... Needless to say, this is incredibly unprofessional and a down right scam by Marriott Bonvoy and I will do my absolute best to avoid staying at any Sheraton or Marriott hotel in the future…what a joke!...

This is one of the noisiest hotels I’ve ever stayed at... For the price I’d downtown TO hotels, look around and find something without all the noise...

...You cannot get a sitdown breakfast... This is bizarre for a hotel of this size and location...

...I paid a small fee to have our room overlooking the ice skating rink and we stayed on the 15th floor... You can self park for $10 a day with underground access straight to the hotel!... It could definitely be worth the additional cost if you are spending time in the hotel...

...It could do with a major Reno but then rates would be higher. The hotel is affordable and a deal when you consider the location... This hotel is dog friendly, we where not charged for our small Morkie, (to be honest we never even mentioned the dog at check in...

...We have stayed here many times but, last weekend was a total disappointment... Might be wise for the hotel to rethink this recent remodel...

...Food wise in the hotel a bit expensive but each person their taste...

...On-site parking very expensive but across the road is ample and easy access parking under the square... Menu limited and expensive to what can be easily enjoyed at easily accessible local bars and restaurants, depends what you need or want ...

...Staying for 3 nights for a conference in the same building... They lost one and without my consent took $33.90 from my credit card (presumably for the privilege of taking delivery of packages) I have tried to contact them on numerous occasions including emailing their general manager... Very very poor service for such an expensive and well known hotel chain...

...They're all pretty expensive, even compared to other big cities and they're all pretty much concentrated around the city center... And the Sheraton makes you pay for this location!... At well over 700 euro (800 cdn) per night for a small room I had high expectations... In summary: at the Sheraton you pay for the location... While the Sheraton didn't do anything wrong, I later found out there are even better hotels at much lower prices...

...Booked online with Priceline/Booking.com and was overcharged by $200. I booked from a Canadian city to a Canadian City and with a price without USD beside it and I was charged the exchange rate... Valet system is onerous and generally slow... We certainly will look for different accommodations the next time...

...Our room was not renovated but clean and large with a small fridge, a one cup coffee maker and safe all hidden in the large dresser, along with 2 large drawers... The bathroom was small, with hairdryer, tub-shower combo, make-up mirror, large mirror, hook on door and like other Marriot products, had the large body wash, shampoo and conditioner bottle attached to the wall in the shower... There was a bar of soap and a large bottle of hand wash and hand cream beside the tap... Kudos for getting rid of those little bottles... (We like to order mac and cheese all over Canada, this was in the top 3) The gym was great, clean with all the necessary equipment and wasn't crowded...

...Housekeeping delivered a microwave and plates / cutlery... Extra water provided daily...

...Our room was tidy and clean, bed was very comfortable, and their best amenity, the swimming pool, was big, with towels supplied, with 1/2 shaded and the other half for the sun worshippers...

...Generally the hotel was clean and well presented...

...Nice commin areas, good for work...

...Room was clean and had all the usual amenities you would expect...

...Specifically: A) Free bottled water in the room (I really dislike and avoid hotels in this category that charge for bottled water in the room); B) Good fitness center; C) Safe in the room for the storage of valuables; D) Well staffed so that they can respond quickly to guest needs despite the large size of the hotel; E) Very clean room; F) Outstanding downtown Toronto location...

...Rooms were clean and I was happy to see had a little fridge...

Easy check in, friendly staff, clean room, food in restaurant was good although service was a little slow...

...The shower was OK. Only two coffee sachets in the room and the additional ones requested didn’t arrive until we chased a few times...

...The view from our room was incredible, and the room clean, quiet and comfortable...

...Clean, spacious and the most comfortable beds...

...Clean, in good order and spacious...

...The rooms are clean with very comfortable beds...

...I was really impressed when I saw staff walk by and always push the chairs in, pick up some garbage, etc., even when I’m pretty sure it wasn’t necessarily their job to do this...

This hotel has stylish public areas... The bathroom could have used a makeover...

...The facilities were clean, staff was responsive and all the meals served for the conference (buffet breakfasts and lunches) were very well done, with a lot of variety... When asked if I wanted daily housekeeping I replied that Friday only would be fine... When I returned to change for dinner on Friday, I found I had not received any housekeeping and had no towels (as I had placed the used ones in the shower area)... The front desk was apologetic, and I did get towels, but unless I wanted someone cleaning while I was in the room, it wasn’t going to happen (it didn’t)...

...We finally asked housekeeping for another blanket...

...When we came to the rooms the second day at 8 pm they did not clean both rooms and no towels or anything... When we called room service they said no cleaning at this time and will do it tomorrow morning when we are leaving!!... I talked to front desk and she said will send towels and water...

...Housekeeping only upon request which is weird though...

...Gym heated pool great showers with plenty of towels...

...The hotel has a fantastic view of the city, friendly staff, and is clean and comfortable...

...Had to ask for maid service (not as standard) and despite asking each day it didn’t come until prompted later in the day...

...Abit miffed that housekeeping is on request and not a given for everyday service...

...Although not the biggest room (#4115), everything was clean and so pristine that it felt like I was the first person to ever stay there. So house keeping also did a great job...

...Found that the room was very clean yet dated and ready for a refurb compared to other hotels we had stayed in during our tour... During our stay we did not see the maid and the room was not cleaned for the duration, assumed due to lack of staff since Covid...

The Sheraton is a nice hotel to stay but the service is not up to standard for a hotel of the rating it advertises... The rooms are fine and the staff performing the room functions did an excellent job... The breakfasts staff left a little to be desired but it was very busy... Our main issue was when we tried to get a coffee around 9:30pm in the lobby bar but they must have a cut off time for non-alcoholic drinks... We got the ‘we don’t do coffee’ short response with any other options being offered by the bar person... Try somewhere else for the service you would expect from a hotel of this brand...

...It was $45 for 2 nights with easy underground access to The Sheraton and the PATH. The front valet parking seemed too busy at the time... We arrived at 3:30pm and with no line-up at the front desks...just lucky...friendly Anastasia checked us in... It was our anniversary and Anastasia provided a $30 credit to spend in the hotel and a lovely King room facing City hall on the 30th floor... We recognized our favorite front desk person, Tammy, and enjoyed a warm greeting from her... It was also nice to see that Sheraton managed to retain one of their best employees... The bathroom was small, with hairdryer, tub-shower combo, make-up mirror, large mirror, hook on door and like other Marriot products, had the large body wash, shampoo and conditioner bottle attached to the wall in the shower... There was a bar of soap and a large bottle of hand wash and hand cream beside the tap... Our room attendant was lovely but I forgot her name... We ate in the new restaurant and Gary was our server... He greeted us warmly, was personable and made us feel welcome and taken care of...

...Parents had to stand, sit on the ground to make sure their kids were safe in the water - or get ripped off...

...When complained about the service the same woman said “what do you expect for the money you pay... Go to Hilton they serve good breakfast...

...The service is always very good and because the view across the City Hall is very special to me, the staff were very accommodating when I asked for a high room overlooking it - I paid a little bit extra for this but it was good value. I'm never disappointed when I come here...

I am specifically writting a review regarding the staff at the Sheraton. They were professional, helpful, accomodating, and very kind... When I arrived at customer service, the desk agent name Tinman literally RAN to go see if she could find a battery for me... When she came back, out of breath, I thanked her, and she replied, "it was a team effort!"... What fantastic customer service, thank you!...

...A service elevator is running up and down all day and night beside it and I am currently lying wide awake listening to it...

...Ordered omelette for breakfast at a charge of 40 plus CAD and it arrived luke warm and soggy evening meal choices are not good enough for this type of hotel If you have to stay here then dine out there’s plenty of options close by...

I booked a reservation for a friend and I at least 8 weeks in advance of my stay through the hotel website... They told us they would deduct $100 from our bill for this inconvenience, which they did, but when I received the bill there were two charges labelled “service adjustments” that totalled $100 which means they they thought I wouldn’t notice and not say anything... I called the hotel to clarify these charges and was offered an apology and a proper reimbursement but no explanation as to what these “service adjustments” meant...

I have stayed in hotels of all price ranges around the world, and I was impressed... I was really impressed when I saw staff walk by and always push the chairs in, pick up some garbage, etc., even when I’m pretty sure it wasn’t necessarily their job to do this... Mgmt is doing something right because all staff I dealt with dnd witnessed seemed to really care about the hotel and the experience...

...You get food delivered with plastic cutlery in paper bags and cups...

...The facilities were clean, staff was responsive and all the meals served for the conference (buffet breakfasts and lunches) were very well done, with a lot of variety. The gala dinner on Friday night was especially well done, the fish I ordered not over cooked and all the food hot when it reached the table (often a problem at events this size)... The front desk was apologetic, and I did get towels, but unless I wanted someone cleaning while I was in the room, it wasn’t going to happen (it didn’t)...

...Room was fine, but service throughout the hotel was a bit lacking... Restaurants in the hotel was sub par... Restaurants nearby were not all open— and many closed by 4:00 pm—basically open to serve a lunch crowd only...

We live within walking distance of the Sheraton... the hotel arranged for 2 cots, my wife and I had stayed in a king bed room... This hotel is dog friendly, we where not charged for our small Morkie, (to be honest we never even mentioned the dog at check in... I have to thank the front desk staff and in particular Tinman who was amazing... We were able to check into the kids room early to unload decorations, skates, luggage for the kids... We took them to lunch, walked to the eaton centre (I stopped and picked up dog), and then surprised the kids after they went shopping... you provided amazing customer service... (the room happened to be available and I have titanium elite status)...

...Links to Hudson’s bay and flexibility is exercised when customers need help to make adjustments to the their travel plan which is a very good initiative to accommodate to customers requests...

...Stayed two night with family with two connecting rooms. When we came to the rooms the second day at 8 pm they did not clean both rooms and no towels or anything... When we called room service they said no cleaning at this time and will do it tomorrow morning when we are leaving!!... I had to ask him to get towels to the rooms since all were dirty... I talked to front desk and she said will send towels and water... I am usually not very picky and I understand that nothing is perfect but the way they are dealing with customers is unbelievable...

After an unexpected 3 day stop over in Toronto due to the winter storms impacting our flights to Saskatoon, the Sheraton was our home for Christmas. We had been in the airport for over 30 hours trying to work out new flights and retrieve our luggage, and the Sheraton went out of their way to welcome us... I can not thank Anastasia enough for her kindness and compassion upon check-in, allowing us to check in early and providing us breakfast...

...There is no where on their Web page where you can complain get information emails seem to be a no no withing the group its as if they don't want to be contacted if there's an issue this is not a very good customer service...

...And the Sheraton makes you pay for this location!... Even when I arrived 2 hours early, receptionist Lilly delivered service above and beyond... Although my room wasn't ready yet, she found me a similar room with a significant view... Her warm, practical welcome made an excellent start to my stay with the Sheraton... Hotels should really cherish dedicated workers like Lilly!... During my 1 week stay in the hotel there was always someone at the reception or in the central hall to help me plan day trips or solve minor problems... Once, room service was so fast that they knocked on my room within 1 minute (!)...

Spacious conferencing facility accommodating guests from around the world very comfortably and conveniently for downtown Toronto. Easy access to all the sites and must see places in the city of Toronto... But what ti lacks in modern features and feels, it more than sufficiently makes up for it in friendly, helpful service...

...It was $45 for 2 nights with easy underground access to The Sheraton and the PATH. The front valet parking seemed too busy at the time... It was our anniversary and Anastasia provided a $30 credit to spend in the hotel and a lovely King room facing City hall on the 30th floor... Our room was not renovated but clean and large with a small fridge, a one cup coffee maker and safe all hidden in the large dresser, along with 2 large drawers... There was a large screen TV on top, and a large closet with plenty of hangers, iron and ironing board... The bathroom was small, with hairdryer, tub-shower combo, make-up mirror, large mirror, hook on door and like other Marriot products, had the large body wash, shampoo and conditioner bottle attached to the wall in the shower... There was a bar of soap and a large bottle of hand wash and hand cream beside the tap... There were 4 pillows, king bed was comfortable and high off the ground, a large desk, desk chair, extra chair, armchair and ottoman, with a floor lamp and side table, suitcase bench, 2 bedside tables with plugs, lamps and one had a clock radio with ipod dock... Our room attendant was lovely but I forgot her name... We ate in the new restaurant and Gary was our server... He greeted us warmly, was personable and made us feel welcome and taken care of... (We like to order mac and cheese all over Canada, this was in the top 3) The gym was great, clean with all the necessary equipment and wasn't crowded... The pool....I was looking forward to a nice swim but after attempting a few times, I gave up... They were having fun and the pool looked nice, but might I suggest that they have "adults only" from 9pm to 11pm?... I was unaware that there was a fee to use a chair...

...Really friendly staff from the front end to the M lounge staff... The staff quickly pointed out to a food truck parked outside which even accepted credit cards for a small fee... So overall convenience and the friendly staff I give this property 5*...

...Stayed here for a couple of nights as part of a Candian tour. Stayed on reasonably high up and had a lovely view of the Parliament building and Toronto sign... Very central to most places in Toronto and Uber readily available for further away destinations... Room was clean and had all the usual amenities you would expect... Had breakfast there one morning and for $25, the continental breakfast was (from memory) a plastic pot of yogurt, small plastic bottle of orange juice and coffee... There may have been a croissant, I cannot remember...

...The service is always very good and because the view across the City Hall is very special to me, the staff were very accommodating when I asked for a high room overlooking it - I paid a little bit extra for this but it was good value. I'm never disappointed when I come here...

I stayed in this hotel a year ago and the room service and restaurant menu was one of the worst, lacking choice, that I have seen. There has definitely been an improvement and with this stay there was more choices on the menu and you can now order individual items to make your own breakfast...

...A service elevator is running up and down all day and night beside it and I am currently lying wide awake listening to it...

Good downtown hotel walkable to many attractions and restaurants. We highly recommend parking under City Hall... We enjoyed the well heated indoor outdoor pool... All the staff we encountered was very friendly and helpful... The bathroom is missing a few things such as light over the tub, a separate hand held shower unit and a night light...

...However, it was a bit of a walk from the elevator. If you get a room facing city hall, get ready to hear lots of music coming from the outdoor skating rink... Otherwise, everything was quite nice...

...This hotel has stylish public areas. The rooms are fairly spacious and comfortable, although they lack the style of the lobby... The bathroom could have used a makeover... And not only that, but instead of room service it has its own, internal version of Grubhub... You get food delivered with plastic cutlery in paper bags and cups...

This is a beautiful hotel in a very convenient location. I paid a small fee to have our room overlooking the ice skating rink and we stayed on the 15th floor... The pool water was about 85° F and my son loved being able to swim from inside to outside in a chilly 22° F. The hotel is connected to the underground Path with shops and parking... You can self park for $10 a day with underground access straight to the hotel!... The downstairs bar has friendly staff and it was very busy... All the staff was kind and happy to assist... The beds were extremely comfortable and robes were provided... The lounge on the top floor is lovely with stunning views of the city... It could definitely be worth the additional cost if you are spending time in the hotel...

This was a three day conference , all in the hotel and its meeting rooms. The facilities were clean, staff was responsive and all the meals served for the conference (buffet breakfasts and lunches) were very well done, with a lot of variety... The gala dinner on Friday night was especially well done, the fish I ordered not over cooked and all the food hot when it reached the table (often a problem at events this size)... When I returned to change for dinner on Friday, I found I had not received any housekeeping and had no towels (as I had placed the used ones in the shower area)... The front desk was apologetic, and I did get towels, but unless I wanted someone cleaning while I was in the room, it wasn’t going to happen (it didn’t)...

We live within walking distance of the Sheraton... a large suite with king bed and pull out sofa... the hotel arranged for 2 cots, my wife and I had stayed in a king bed room... the girls loved going skating in the evening shopping at the Eaton Centre and along Queen street and Yonge street, as well as walking to chinatown for food... The Sheraton is an older hotel with a great location and comfortable rooms... This hotel is dog friendly, we where not charged for our small Morkie, (to be honest we never even mentioned the dog at check in... I have to thank the front desk staff and in particular Tinman who was amazing... We were able to check into the kids room early to unload decorations, skates, luggage for the kids... We took them to lunch, walked to the eaton centre (I stopped and picked up dog), and then surprised the kids after they went shopping... (the room happened to be available and I have titanium elite status)...

...The location and view were perfect, overlooked the Nathan Phillip Squares, walking distance to many shops, restaurants, and the under path is accessible from the hotel as well... Amazing service at reception and the Club lounge... The executive club lounge (43rd floor) cannot be matched... Wonderful staff, Ms. Rosa (Front desk Manager), Ms. Sharon Alexander (Manager), Ms. Evi Terzoglow (Club lounge manager) and Ms. Monica Guerra (Executive lounge) are so helpful, and very attentive to our needs... They went above and beyond to ensure our comfort... They made our new year celebration an awesome experience...

...We visited the attractions all close by Casa Loma must see also CN tower all close by. The hotel was great service was 5 stars... I will return to this hotel in the core of downtown Toronto... Eaton center close and Yonge street a must see... Coffee , Tea in all rooms and you can call if you need more... Gym heated pool great showers with plenty of towels...

Sheraton has a great central location for the main sites and amenities. On-site parking very expensive but across the road is ample and easy access parking under the square... Very busy and not enough staff who where very nice but clearly overstretched...

...For my first visit to Toronto I wanted to make a good start, so I chose the Sheraton Toronto Center... And the Sheraton makes you pay for this location!... Even when I arrived 2 hours early, receptionist Lilly delivered service above and beyond... Although my room wasn't ready yet, she found me a similar room with a significant view... Her warm, practical welcome made an excellent start to my stay with the Sheraton... Although not the biggest room (#4115), everything was clean and so pristine that it felt like I was the first person to ever stay there... Thanks to the high floor, the noise from the city somewhat fades away guaranteeing a good night's sleep... During my 1 week stay in the hotel there was always someone at the reception or in the central hall to help me plan day trips or solve minor problems... Once, room service was so fast that they knocked on my room within 1 minute (!)...

Spacious conferencing facility accommodating guests from around the world very comfortably and conveniently for downtown Toronto. Easy access to all the sites and must see places in the city of Toronto...

We love this location for its close proximity to all major attractions and eateries. A short walk to the rogers center or Scotia bank place... Valet service and staff are amazing and helpful... The indoor/outdoor pool is always a nice experience and views of city hall and Nathan Phillips square are a bonus!... Comfy beds, quiet rooms!...

The Sheraton Centre was perfect for the conference and seeing Toronto's bustling urban areas. The layout of the hotel was easy to navigate, with some orientation, and amenities were nearby and proliferate... Many attractions were also in walking distance from the hotel...

...I love the Sheraton brand and this property lived up to the name. Starting at checkin I was offered a complimentary upgrade to higher floor with club access... The front desk attendant helped me wish shipping arrangements and gave us 2 complimentary drink vouchers... The lobby is super cool with several story high ceilings and ton of natural light... In the center of the lobby a great pop up style bar area... Up to the room we had a great view of Toronto City Hall ( featured in films and tv shows)... Though, that’s actually something I like about the Sheraton... The bed, bedding were super comfortable and what I’ve come to expect from Sheraton and Westin properties... There was a mini fridge coffee maker, iron and blow dryer in the room... Modern chic library like space... The center where the bar and food are located are elevated with the outer areas near the windows sunken in a conversation pit style... The snacks, drinks, views, and staff cannot be matched... We had breakfast and happy hour in the club every day of our stay...