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Sheraton Centre Toronto Hotel

#36 of 137 Hotels in Toronto
Certificate of Excellence
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Sheraton Centre Toronto Hotel
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4,534 Reviews from our TripAdvisor Community

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Showing 4,188: English reviews
Belleville
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

We recently stayed here for three days. The hotel was excellent! We really enjoyed the pool area and used it two days in a row. There is a great tiki bar with food and drinks. Great for relaxing after a day at the ball park! The staff was very helpful and friendly. I got a great deal on Hotwire for... More 

Helpful?
Thank k46river
Dublin
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed in this hotel for 2 nights at the start of our road trip around Ontario. We are a family of 5 (2 adults, 3 teens) so booked 2 rooms and they were allocated side by side on the 8th floor over looking a public square at the back of the property. Rooms were the nicest of any of... More 

Helpful?
Thank suks
Orlando, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

From Anastasia at the Front Desk to the wonderful team on the 43rd floor Club Lounge, this place has it all. Splurge and do a suite like we did - fantastic views of the city, and all the conveniences. I believe it's the best hotel in the city - we'll be back!

Helpful?
Thank SaintsFan2016
Barcelona, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great stay from check in to check out. Front desk staff was friendly and efficient. Really comfortable bed. Good sound proofing for quiet sleep. Excellent location - access is great into Toronto's underground shopping right from the lobby.

Helpful?
Thank Rob W
Montreal
Level Contributor
128 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Fast check in, great locations, renovated rooms. Front desk staff ( Vanessa) did our checkin in a very friendly way with a great smile. She made us feel at home right away.Good restaurant and bar in the lobby. The only negative point is the wi-fi signal was very week in my room.

Helpful?
Thank denisYUL
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Visited Toronto with some family. Great location to everything (we like walking). Great staff, clean facility, and an interesting place to stay. Parking is easy and there are plenty of places to dine. The kids likes the pool a lot. Nice lounge for a night cap.

Helpful?
Thank Scott G
David C, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Scott, Thank you for your review. We are glad you thoroughly enjoyed your stay with us! We hope to welcome you back again soon. Warm Regards, David Connor General Manager More 

bombay
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were staying here during possibly the most crowded summer weekend in Toronto - July 1-3. Canada Day, TD Jazz Fest, Gay Pride Festival. When we checked in there were long lines at the reception and we were quite worried at the kind of reception we would get. Surprisingly, the manager at the desk was warm, efficiently had all our... More 

Helpful?
Thank Shabnam P
David C, Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Guest, I am happy to see that the beginning of your stay was welcoming and positive. We are delighted that you thoroughly enjoyed your stay with us and appreciated our location! Thank you for your review, we look forward to welcoming you back again soon. Warm Regards, Michael Farquharson Hotel Manager More 

Boston, Massachusetts
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel is in a great location. Easy walk to CN tower, Aquarium, City Hall, Shopping and many other sights. Rooms were typical of Sheraton. Large, clean and well appointed. Indoor outdoor pool a plus. Several restaurants in hotel and many nearby.

Helpful?
Thank amstre1952
David C, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Guest, Thank you for your review. We are pleased to see that you enjoyed your stay with us and appreciated our services and amenities. We look forward to welcoming you back again soon. Warm Regards, David Connor General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great service great food, amazing location Staff was excellent, with a good menu to choose from. Location is one of the best in the city, close to shopping, theatres and entertainment. Walk thru the PATH and enjoy an under ground world.

Helpful?
Thank Eugene I
David C, Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Eugene, We are thrilled that you thoroughly enjoyed your stay with us and appreciated our location. We look forward to having you stay with us again soon. Warm Regards, Michael Farquharson Hotel Manager More 

New York
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We really enjoyed our stay here last week. The staff was so nice and so helpful. We asked for a room on a high floor and were put on the 32nd floor. It was a corner room and our views were amazing! The room was beautiful. We were very busy seeing Toronto, but one day, we spent time in the... More 

Helpful?
Thank novarw
David C, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Guest, I am very pleased to read that your room was up to standards and you enjoyed your view! I am also glad you found our associates helpful and our location convenient. I hope you had a great time in our city. We look forward to welcoming you back again soon! Warm Regards, David Connor General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown West

Neighborhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Sheraton Centre Toronto Hotel lobby features a 2.5-acre waterfall garden. With over 100,000 sq ft of meeting and event space, we're perfect for your next conference, convention, or wedding. ... more   less 

Additional Information about Sheraton Centre Toronto Hotel

Address: 123 Queen Street West, Toronto, Ontario M5H 2M9, Canada
Location: Canada > Ontario > Toronto > Downtown West
Price Range: $168 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Centre Toronto Hotel 4*
Number of rooms: 1377
Reservation Options:
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Also Known As:
Sheridan Hotel Toronto
Toronto Sheraton
Sheraton Toronto Downtown
Sheraton Hotel Downtown Toronto
Hotel Style:
#16 Spa Hotel in Toronto
#25 Luxury Hotel in Toronto
#46 Romantic Hotel in Toronto
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