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Holiday Inn Express Toronto Downtown

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Holiday Inn Express Toronto Downtown
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1,131 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Toronto Downtown
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Showing 890: English reviews
North Dakota
Level Contributor
117 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is nice enough and clean enough. It is in a super location and was very quiet. The breakfast was ok but crowded. There is another room to eat in accross the hall. We walked to all of the attractions from the hotel except Casa Loma and the Zoo.

Helpful?
Thank fargoswimtaxi
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We wanted a hotel that offered a comfortable bed and a quiet location that would allow us to walk to and from tourist areas and that's exactly what we got. Yes, the hotel does need some TLC, the rugs are badly stained, wallpaper is yellowed and tearing, our bathroom door had holes in the surface near the bottom where it... More 

Helpful?
Thank Wavebaby 6
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Wavebaby 6, We thank you in reviewing us on Tripadvisor, we take pride in the service we provide to our guests and we are thankful of you in appreciating our friendly staff. All reviews are taken seriously by the management which helps our improve our product and our service standards. In the coming months our hotel will undergo numerous... More 

Ontario, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I have stayed in numerous motels in downtown Toronto for both business and fun. This is the first one where I didn't feel safe. I did not sleep a wink the night of my stay. I am not a shy, dependent person, rather the opposite actually. The parking garage is under construction so there is plastic hanging everywhere condoning off... More 

Helpful?
1 Thank queenie197640
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Queenie 197640, Thank you for your review on the Holiday Inn Express Toronto Downtown hotel. Please note that our management takes each issue very seriously and will be taking steps to address them. We regret that your stay was less than satisfactory due to the concerns that you have mentioned in your review. In the coming months our facility... More 

Travelers are raving about these Toronto hotels

Sheffield, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently spent a week in Toronto and found that the location of this hotel was just right for what we needed, it was within easy walking distance of all the major city centre attractions (St Lawrence market, CN Tower, Ripleys aquarium etc) and the main transport networks. The area we were in was quiet at night but still felt... More 

Helpful?
1 Thank Geoff T
Toronto, Canada
Level Contributor
1 review
1 of 5 stars Reviewed 2 weeks ago

My friend and I booked this stay using my Verizon rewards points back in April. This property had good reviews and we thought that if Verizon endorsed it, we would be in good shape. THIS IS POSSIBLY THE FILTHIEST HOTEL PROPERTY I'VE EVER SET FOOT IN!! Where to begin? Grimy walls throughout the property; filthy warped carpeting; NO AIR CONDITIONING... More 

Helpful?
Thank mjllerid
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear mjllerid, Thank you for taking the time to post a review of your most recent stay with us. In the coming months our hotel will undergo numerous upgrades and improvements including renovations to the hotel rooms, breakfast areas, and our elevators We look forward to significantly raising the level of comfort and guest satisfaction throughout the hotel. We refunded... More 

Hertfordshire, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

Looked great online , arrived after driving from Niagra Falls to find this RUN down , in desperate need of a make over , dark dingy establishment . There were down and outs milling around outside , the room was horrific , the breakfast area no bigger than my lounge . It was VERY smelly , the sofa bed I... More 

Helpful?
Thank esoxben
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear esoxben, We would hope that the many positive reviews posted on TripAdvisor would be a testament to our commitment to providing excellent service and we do regret that you felt that this was not our priority during your stay. We would like to assure any future guests that, although we are a business, we do realize that the key... More 

Baltimore, Maryland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

My family and I went to this hotels and stayed for 6 days and it's in a great location. Not that far away from the CN tower and easy to get to the subway. The workers are nice and friendly and would try their best to help you with anything that you need. BUT their elevator keeps breaking down. We... More 

Helpful?
1 Thank RebeccaPirate
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Rebecca, All hotels from time to time need to upgrade their furnishing and ownership is in the process of addressing this issue. In the coming year our hotel will undergo numerous upgrades and improvements including renovations to the hotel rooms & elevators. We appreciate your time in reviewing us and offer our sincere apology for an unsatisfactory stay with... More 

Glasgow, United Kingdom
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

On the plus side - staff were efficient and helpful and the bed was really comfy. Location makes walking to many attractions possible. However it's in need of a total overhaul. I don't expect a large room in a city centre but this was quite pokey, dented furniture, hole in carpet and decor dark and needing a lick of paint.... More 

Helpful?
1 Thank janea201
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Janea, Thank you for taking the time to post a review of your most recent stay with us. All hotels from time to time need to upgrade their furnishing and ownership is in the process of addressing this issue In the coming year our hotel will undergo numerous upgrades and improvements including renovations to the hotel rooms, breakfast area... More 

Watton at Stone, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We could stroll to waterfront and jazz clubs from this hotel, yet we had no disturbances at night time. Decor is a bit tired but bed was comfy and everything worked. Breakfast is adequate, eggs sausages bacon plus good bread selection.

Helpful?
1 Thank Anna P
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Anna, Thank you for taking the time to post a review of your most recent stay with us. In the coming year our hotel will undergo numerous upgrades and improvements including renovations to the hotel rooms. We are glad that you enjoyed our breakfast and the unbeatable location . We look forward in having you with us when your... More 

Israel
Level Contributor
83 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located a little off the downtown center, but close enough to walk to the real center. Parking for fee, but no problem to find a space. A surprised: though not in the confirmation papers, the hotel offers a full breakfast for free. Staff is cooperative.

Helpful?
Thank gioram
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear gioram, The Holiday Inn Express Toronto Downtown hotel would like to express our gratitude to you for taking the time to leave a review. We make every effort to ensure our guests experiences are superb, and our staff prides in the exceptional service we provide to our guests. In the coming year our hotel will undergo numerous upgrades and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown

Neighborhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay Smart in Our Hotel in Toronto, Ontario You'll enjoy an ideal location at the Holiday Inn Express Hotel - Downtown Toronto. Our hotel's location is near Pearson International Airport (YYZ), Toronto Island Airport (YTZ), Toronto Union Train Station and the underground shopping/walking paths, which makes it easy to navigate Toronto.Lodging here puts you in close proximity to famous attractions like the Hockey Hall of Fame and Distillery Historic District. Toronto is also home to Eastern Canada's largest shopping mall, Eaton Centre, which is within walking distance of the hotel.Toronto, Ontario's government buildings, the Queen¿s Park and Provincial Parliament are nearby, as well as First Canadian Place, BCE Place, Sears, Ryerson University, Saint Michael's Hospital and other businesses in downtown Toronto. Our hotel's amenities include a 24-hour Business Service to help you complete your work.Unlike other hotels in Toronto, our hotel offers multiple complimentary services: a hot breakfast bar, high-speed Internet access in every room, a daily newspaper and local calls. Each room is outfitted with a triple-sheeted bed, a cable TV, a work area with two phones and a bathroom with specially designed amenities. Our downtown Toronto hotel's staff looks forward to serving you. ... more   less 

Additional Information about Holiday Inn Express Toronto Downtown

Address: 111 Lombard Street, Toronto, Ontario M5C 2T9, Canada
Location: Canada > Ontario > Toronto > Downtown
Price Range: $123 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Toronto Downtown 2.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Express Toronto Downtown Hotel Toronto
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