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Holiday Inn Express Toronto Downtown

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Holiday Inn Express Toronto Downtown
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1,091 Reviews from our TripAdvisor Community

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Showing 861: English reviews
Tel Aviv, Israel
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Arrived at Toronto Pearson airport and got downtown using UP express (Union Station) Hotel is located a short drive or even walk distance from train station, Hotel is clean, staff very friendly and breakfast had good variety of food. Had a room towards Jarvis street which was kind of noisy early in the morning.

Helpful?
Thank Walter K
Sydney, Australia
Level Contributor
99 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

Without doubt, being close to St Lawrence Market is an attraction. However, the rooms were in need of a total renovation and refurbishment. The carpet wore dirt stains all over, the furniture well worn, the fridge had been removed from its cabinet leaving an empty space (in all our 3 double rooms). In addition, our room had a strong stench... More 

Helpful?
Thank letsgoway
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Letsgoway, Thank you for taking the time to post a review of your most recent stay with us. In the coming year our hotel will undergo numerous upgrades and improvements including renovations to the hotel rooms. We have already started renovations on our parking lot. Although we are always disappointed to hear that someone’s stay was not to their... More 

Travelers are raving about these Toronto hotels

Alberta
Level Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for one night as I was attending a big concert at Rogers Center. Hotel is pricey at $260 for a room with two double beds but I guess that is to be expected with the location. Room was a bit small but comfy. Very modern and looked to be recently renovated. The beds were comfy and clean. My only... More 

Helpful?
Thank crazycanuckEMS
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear crazycanuckEMS, Thank you for your review, I'm not sure if you have reviewed the correct hotel here, we do serve hot breakfast every morning and it is complimentary for all our guests. The breakfast hours are from 06.30 to 9.30 am during weekdays and from 7.00 to 10.00 am during weekends. We make sure every guest is informed about... More 

Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I'm a Platinum member and the only reason why I chose this hotel is because I was trying to redeem my IHG points and no other IHG hotels have availability. There's a huge Microsoft Conference going on that brought 1,000 international partners. Left us no choice but to stay at this hotel. It's deceiving that while their location is technically... More 

Helpful?
1 Thank rmf_travels09
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear rmf_travels09, The management of the Holiday Inn Express Toronto Downtown hotel would like offer our sincere apologies that your stay was not to your satisfaction. We pride ourselves on meeting the needs of our guests and can assure you to avoid this happening in the future. I'm happy to know our Duty Manager was able to help out and... More 

Ireland
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This is probably one of the best value for money hotels in downtown Toronto. The location is great, just a few minutes walk from the Eaton Center, Union Station, the waterfront etc. Plenty of bars and restaurants nearby as well. Check-in was fast and efficient, with some of the friendliest staff I have ever encountered. We arrived three hours before... More 

Helpful?
2 Thank braystoners
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear braystoners, Thank you or your detailed review of the Holiday Inn Express Toronto Downtown hotel. We are pleased that you enjoyed our hotel services, as well as our unbeatable location. We would be honored to have you stay with us again in the near future. Cassiano More 

Urbana, Illinois
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Pretty good location, but in desperate need of an update. Carpet was dirty looking, wallpaper was pulling away from the walls & air conditioner was so noisy that I had to wear foam earplugs to sleep. We would rather pay a little more somewhere else. Breakfast was fair.

Helpful?
Thank BBB626
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear BBB626, Thank you for taking the time to post a review of your most recent stay with us. In the coming year our hotel will undergo numerous upgrades and improvements including renovations to the hotel rooms. We have already started renovations with our parking lot and we are going to start with rooms and lobby next. We look forward... More 

Haifa, Israel
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Actually - this hotel deserves a 3.5 stars review, it's above average, but not "very good". The hotel is located in downtown. It's in a good location, but not an excellent one. It's located about 600 meters from either King or Queen subway station. It's an easy walk, unless you have suitcases. If you are traveling from the airport you'll... More 

Helpful?
Thank JGinat
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear JGinat, Thank you for taking the time to complete the survey.On behalf of our entire staff at Holiday Inn Express Toronto Downtown, we apologize for the concerns you shared about your experience at this hotel. I have addressed you not being recognized as a member with our team, and I assure you we are working diligently to ensure a... More 

Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Typical Holiday Inn Express, don't expect any excitement:), has a very good location, just a few minutes of walking distance to Lawrence Market and close to a lot of attractions. The staff was pleasant and helpful with reserving a bus tour for us and arranging pick up from the Market place. Unfortunately, a breakfast area in the hotel is very... More 

Helpful?
Thank Alla S
TARIQ A, Front Office Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Alla, Thank you for taking the time to complete the survey. We are pleased to see that you appreciated our staff services. In the coming year our hotel will undergo numerous upgrades and improvements including renovations to the hotel rooms and breakfast area. On behalf of our entire staff at the Holiday Inn Express Toronto Downtown, we thank you... More 

York
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I don't expect luxury when booking a Holiday Inn Express; however, I do expect cleanliness. Carpet in room is worn and brown with dirt, especially the edges. Long dark hair in bathroom sink. Carpet in hallways was worn and dirty, and plastic baseboards in the hallway was pulling away from the wall. In-room air conditioner was noisy. Price was lower... More 

Helpful?
Thank SUEMPA60
TARIQ A, Front Office Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear SUEMPA60, Thank you for taking the time to post a review of your most recent stay with us. In the coming year our hotel will undergo numerous upgrades and improvements including renovations to the hotel rooms. We look forward to significantly raising the level of comfort and guest satisfaction throughout the hotel. We have noted all your concerns. I... More 

Windsor, Ontario
Level Contributor
69 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked this IHG hotel with points collected. It was average all around. Nothing fancy. Close enough to many downtown attractions, such as St. Lawrence Market, Eaton Centre, and other shopping and restaurants.

Helpful?
Thank 1catsmeow
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear 1catsmeow, The management of the Holiday Inn Express Toronto Downtown hotel appreciates you choosing to stay with us and taking the time to leave a feedback on your trip. We appreciate your business and look forward to having you with us again soon. Thank you. Cassiano More 

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Staying in Downtown

Neighborhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay Smart in Our Hotel in Toronto, Ontario You'll enjoy an ideal location at the Holiday Inn Express Hotel - Downtown Toronto. Our hotel's location is near Pearson International Airport (YYZ), Toronto Island Airport (YTZ), Toronto Union Train Station and the underground shopping/walking paths, which makes it easy to navigate Toronto.Lodging here puts you in close proximity to famous attractions like the Hockey Hall of Fame and Distillery Historic District. Toronto is also home to Eastern Canada's largest shopping mall, Eaton Centre, which is within walking distance of the hotel.Toronto, Ontario's government buildings, the Queen¿s Park and Provincial Parliament are nearby, as well as First Canadian Place, BCE Place, Sears, Ryerson University, Saint Michael's Hospital and other businesses in downtown Toronto. Our hotel's amenities include a 24-hour Business Service to help you complete your work.Unlike other hotels in Toronto, our hotel offers multiple complimentary services: a hot breakfast bar, high-speed Internet access in every room, a daily newspaper and local calls. Each room is outfitted with a triple-sheeted bed, a cable TV, a work area with two phones and a bathroom with specially designed amenities. Our downtown Toronto hotel's staff looks forward to serving you. ... more   less 

Additional Information about Holiday Inn Express Toronto Downtown

Address: 111 Lombard Street, Toronto, Ontario M5C 2T9, Canada
Location: Canada > Ontario > Toronto > Downtown
Price Range: $133 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Toronto Downtown 2.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Express Toronto Downtown Hotel Toronto
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