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Holiday Inn Express Toronto Downtown

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Holiday Inn Express Toronto Downtown
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1,131 Reviews from our TripAdvisor Community

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Showing 890: English reviews
Reading, United Kingdom
Level Contributor
5 reviews
3 of 5 stars Reviewed yesterday NEW

We stayed at this hotel for 7 nights as part of our Canadian summer holiday, the hotel was much older from the inside than expected, even though I had read previous reviews. It is in need of a full modernization programe (which I understand will be addressed shortly). The furniture, carpets and decor are very old and dated with stains... More 

Helpful?
Thank 320globetrotter
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The from line staff at this hotel were amazing. They held our luggage even after we checked out, added bags during a post shopping spree to our held luggage, charged our phone & allowed us to use WIFI while we waited for our taxi to the airport. The breakfast lady was quite rude at times, didn't enjoy the breakfast at... More 

Helpful?
Thank Chris S
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Location is the best thing about this hotel. Service was good upon check-in. Although inexpensive for downtown Toronto, this hotel is not worth the savings. The rooms are tiny, we had a room on the 16th floor with a queen bed. The carpets are filthy, there is a musty smell and the bathroom is in need of major renovations. This... More 

Helpful?
Thank Francine D

Travelers are raving about these Toronto hotels

Milan, Italy
Level Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

After 2 nights at this hotel, I can say that overall it's a very good deal if you want to explore Toronto by foot. Location is convenient to reach most of the highlights of the city. There is a parking lot reserved for the hotel at $20/day. Our room was spacious and clean. The lack of a fridge was a... More 

Helpful?
Thank Elena_Aloha
Smyrna, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Drove into Toronto from Buffalo for day trip. Finding accommodations "on the fly " didn't result in a clean inexpensive stay. We have stayed at this chain in the past but this location leaves much to be desired. Requires a major update to the rooms. Carpet was dirty, linen old and dingy. I slept in the chair! $175 per night... More 

Helpful?
Thank Tberry0215
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Tberry0215, Thank you for taking the time to post a review of your most recent stay with us. In the coming months our hotel will undergo numerous upgrades and improvements including renovations to the hotel rooms,elevators and our breakfast areas. The management of the Holiday Inn Express Toronto Downtown hotel would like offer our sincere apologies that your stay... More 

Saint Paul, Minnesota
1 review
1 of 5 stars Reviewed 1 week ago via mobile

Now I was not expecting much from this hotel, as it is just a Holiday Inn. But this hotel lowered my already low expectations. As my family of four walked into our room, my little brother asked if we could sleep in our car... It was that bad. The tiny room did not allow anyone to lay out their suitcases... More 

Helpful?
Thank oliviagruv
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear oliviagruv, Please accept our apologies for checking you into a room that had some maintenance and housekeeping concerns.All hotels from time to time need to upgrade their furnishing and ownership is in the process of addressing this issue. Thank you for taking the time to post a review of your most recent stay with us. In the coming months... More 

Alliston, Canada
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotels in downtown Toronto are expensive! This one was a better price and quite adequate. It was clean, the front desk staff were helpful and friendly. The bed and pillows were comfortable which is a must for a good night's sleep. The hotel was busy but even though we were near the elevator it was quiet. As some have mentioned... More 

Helpful?
1 Thank Janet H
Timmins
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for a medical appointment. In the past, at other hotels, when you book the medical rate, I have felt mistreated and given tiny rooms. This was not the case at the Holiday Inn Express! The girl checking us in immediately changed the bill to my son's name (a travel grant requirement) and when I asked about the... More 

Helpful?
Thank Sabrina S
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Sabrina, We are grateful for your gracious review of the Holiday Inn Express Toronto Downtown hotel. Our management is proud that we are able to exceed your expectations and we look forward to welcoming you back on your next trip to Toronto. We make every effort to ensure our guests experiences are superb, we sincerely hope that you will... More 

South East
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 1 week ago

As stated in previous reviews the location does provide easy access to St Lawrence Market, the CN tower and Aquarium however it must be noted that it is situated across the street from a Salvation Army hostel. We were approached each time we left the hotel by vagrants asking for money; this became an issue for me after a four... More 

Helpful?
Thank Razors
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Razors, The management of the Holiday Inn Express Toronto Downtown hotel thanks you for your time in reviewing us. Every review and comment either positive or negative is taken seriously by the management and will be addressed accordingly. As mentioned in my earlier reply to you, we are on the door steps to starting our full renovation of the... More 

Vancouver
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Probably one of the less expensive hotels in downtown Toronto. Close to St. Lawrence Market and withing two blocks of either the King Street tram and Queen St tram. During our stay, the elevators were malfuctioning and very slow. Not the most central location.

Helpful?
Thank advisorLars
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear advisorsLars, Thank you for choosing the Holiday Inn Express Toronto Downtown hotel and for writing your feedback. These comments are very important because they help us pursue continuous improvement. In the coming months our hotel will undergo numerous upgrades and improvements including renovations to the hotel rooms, elevators and breakfast area. Thank you for your business and we hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown

Neighborhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay Smart in Our Hotel in Toronto, Ontario You'll enjoy an ideal location at the Holiday Inn Express Hotel - Downtown Toronto. Our hotel's location is near Pearson International Airport (YYZ), Toronto Island Airport (YTZ), Toronto Union Train Station and the underground shopping/walking paths, which makes it easy to navigate Toronto.Lodging here puts you in close proximity to famous attractions like the Hockey Hall of Fame and Distillery Historic District. Toronto is also home to Eastern Canada's largest shopping mall, Eaton Centre, which is within walking distance of the hotel.Toronto, Ontario's government buildings, the Queen¿s Park and Provincial Parliament are nearby, as well as First Canadian Place, BCE Place, Sears, Ryerson University, Saint Michael's Hospital and other businesses in downtown Toronto. Our hotel's amenities include a 24-hour Business Service to help you complete your work.Unlike other hotels in Toronto, our hotel offers multiple complimentary services: a hot breakfast bar, high-speed Internet access in every room, a daily newspaper and local calls. Each room is outfitted with a triple-sheeted bed, a cable TV, a work area with two phones and a bathroom with specially designed amenities. Our downtown Toronto hotel's staff looks forward to serving you. ... more   less 

Additional Information about Holiday Inn Express Toronto Downtown

Address: 111 Lombard Street, Toronto, Ontario M5C 2T9, Canada
Location: Canada > Ontario > Toronto > Downtown
Price Range: $123 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Toronto Downtown 2.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Express Toronto Downtown Hotel Toronto
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