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Holiday Inn Express Toronto Downtown

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111 Lombard Street, Toronto, Ontario M5C 2T9 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (101)
Room & Suite (34)
Dining (19)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Toronto Downtown
Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#56 of 142 hotels in Toronto
Location
Cleanliness
Service
Value
Travelers' Choice
Stay Smart in Our Hotel in the heart of downtown Toronto, Ontario. You'll enjoy an ideal location at the Holiday Inn Express Hotel - Downtown Toronto. Our hotel is conveniently located near Billy Bishop Toronto Island Airport (YTZ), Toronto Union Station and the underground shopping/walking paths, which makes it easy to navigate Toronto. Lodging here puts you in close proximity to famous attractions like the Hockey Hall of Fame, CN Tower, Ripley's Aquarium, and Distillery Historic District. Toronto is also home to Eastern Canada's largest shopping mall, the CF Eaton Centre, which is within walking distance of the hotel. Toronto, Ontario's government buildings, the Queens Park and Provincial Parliament are nearby, as well as First Canadian Place, BCE Place, Sears, Ryerson University, Saint Michael's Hospital and other businesses in downtown Toronto. Our hotel's amenities include a 24-hour Business Service to help you complete your work. Unlike other hotels in Toronto, our hotel offers multiple complimentary services: a hot breakfast bar, high-speed Internet access in every room, a daily newspaper and local calls. Each room is outfitted with a triple-sheeted bed, a cable TV, a work area with two phones and a bathroom with specially designed amenities. Our downtown Toronto hotel's staff looks forward to serving you.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Kids stay free
Children's television networks
Taxi service
Business Center with Internet Access
Fax / photocopying
Parking garage
Wifi
Breakfast available
Breakfast buffet
Vending machine
Highchairs available
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Safe
Sofa
Telephone
Wardrobe / closet
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Arabic, Filipino, Hindi
238Reviews5Q+A22Room tips
Traveler rating
  • 87
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  • 39
  • 14
  • 12
Time of year
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Popular mentions
Mohamed Ali wrote a review Oct 15
1 contribution
My sister, cousin and I have been greeted in the most welcoming manner possible especially from mr.Sugu who have extra pleasant asking about our mother who’s hospitalized and he made us feel at home. Very amicable and genuine.
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Date of stay: September 2020Trip type: Traveled with family
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Response from Brendon Ainscow, Owner at Holiday Inn Express Toronto Downtown
Responded 6 days ago
Dear Moh-AliAli, Thank you so much for taking the time to share your feedback regarding your recent stay with us. Such wonderful comments! It was our pleasure to have had the opportunity to serve you, and we are so pleased to read that our team were able to make you feel welcomed, and right at home while visiting the hospital nearby. Please be assured that I will be sharing your comments with our team (especially Sugu!), as this sort of feedback serves as wonderful motivation for our team to continue providing these sorts of memorable experiences to our valuable guests. We do hope to have the opportunity to welcome you back again the next time you visit the Downtown Toronto area! Until then - stay safe! Yours in Hospitality, Brendon Ainscow, General Manager
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Tom K wrote a review Aug 2020
Calgary, Canada19 contributions
Good location. Food delicious and well done. Parking is a complete gouge. Room air conditioning poor and front desk only offered to change rooms. Cramped but passable. Disappointed overall. Housekeeping unhelpful with no service and no extra towels for multi day visit.
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Date of stay: August 2020Trip type: Traveled with friends
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Response from Saif Khan, Owner at Holiday Inn Express Toronto Downtown
Responded Aug 16, 2020
Hi V1353ZUtomk, I would like to thank you so much for choosing us for your stay and taking time to leave us your review. Thank you again for the feedback. While it was a pleasure having you here as our guest, your feedback regarding the services provided to you caught my attention. I am very sorry to learn that the quality of service you received did not quite meet your expectations. I will share this with our team. Kindly connect with a manager to help us welcome you back for a much better experience. Yours in Hospitality, Saif K. Front Office Manager
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Dawn K wrote a review Feb 2020
62 contributions18 helpful votes
We booked through a Porter Airlines package. Check in/out process were quick and smooth. Room was clean and nicely updated. The convenience of this hotel is terrific. We grab Porter Airlines shuttle from City Airport to Union Station & walked (20 mins). Despite the bitter cold, the walk was manageable. We took Uber to our dinner & back just because we were dressed up & it was cold but only 12-15 CAD each way which wasn't bad. Parking was cheaper than other hotels for my family who drove in. Breakfast was plentiful & had everything needed to start your day. Staying here again in March & April when we come in for weekend trips.
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Date of stay: February 2020
Value
Cleanliness
Service
Room Tip: We stayed in 1015 which faced the St. James park - nice view & quiet room which worked well...
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Response from SaifKFOM-MGRTORONTO, Front Office Manager at Holiday Inn Express Toronto Downtown
Responded Feb 20, 2020
Dear 559dawnk, I would like to thank you so much for choosing us for your stay and taking time to leave us your wonderful review. Thank you so very much for your kind words in this review and I am so pleased after reading it. The experience you had with us is the type of experience we aim to provide each guest with every time. I will share this with our team, and it truly motivates us to continue us to provide such services. Kindly contact us prior to your arrival next time if you have special requests that may be able to accommodate for your stay. Once again, thank you! Saif
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CJM18 wrote a review Feb 2020
Maidenhead98 contributions50 helpful votes
Recently stayed for 4 nights. Room a little dark as windows not very big but spacious and very clean. Lovely, comfortable large bed with good quality linen. Large shower and nice towels .Asked for extra pillows and they were delivered immediately. The breakfast is included. Although not extensive it was plentiful and tasty. Cereals, pastries , fresh breads , bagels and muffins . Hot egg dishes with bacon and sausages , fruits, yoghurts etc all the staff welcoming Approx 15 min walk to Eaton Centre a little longer to harbour side. Complimentary tea and coffee in lobby also able to make in room which also had fridge and microwave.
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from SaifKFOM-MGRTORONTO, Front Office Manager at Holiday Inn Express Toronto Downtown
Responded Feb 14, 2020
Greetings CJM18, We would like to thank you so much for choosing us for your stay and taking time to leave us your wonderful review. Thank you so very much for your kind words in this review and I am so pleased after reading it. The experience you had with us, this is the type of experience we aim to provide each guest. Once again, thank you! Saif
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Tess A wrote a review Feb 2020
Toronto, Canada4 contributions1 helpful vote
Although the area around the hotel can be a bit sketchy, the hotel is just a short walk to several great Toronto attractions. The Eaton Centre for shopping is a 10 minute walk along Queen street and the St. Lawrence Market is less than a 10 minute walk south of the hotel. We did not use the parking at the facility, so I can't comment on the safety of it (as mentioned in a previous review). We took the TTC to the Queen Street station and walked to the hotel. Overall, I was impressed. The rooms have ample space and are updated. Breakfast options were good, although there didn't appear to be any gluten free options. The staff is friendly and helpful.
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Date of stay: January 2020
Value
Cleanliness
Service
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Response from SaifKFOM-MGRTORONTO, Front Office Manager at Holiday Inn Express Toronto Downtown
Responded Feb 3, 2020
Hi Tess! I would like to thank you so much for choosing us for your stay and taking time to leave us your wonderful review. Thank you so very much for your kind words in this review and I am so pleased after reading it. The experience you had with us is the type of experience we aim to provide each guest with every time. I will share this with our team, and it truly motivates us to continue us to provide such services. Once again, thank you!
Read more
Previous
PRICE RANGE
$141 - $288 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express toronto downtown hotel toronto
LOCATION
CanadaOntarioTorontoDowntown / Old Town / Church-Yonge Corridor / Old Toronto
NUMBER OF ROOMS
195
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Frequently Asked Questions about Holiday Inn Express Toronto Downtown
Which popular attractions are close to Holiday Inn Express Toronto Downtown?
Nearby attractions include St. Lawrence Market (0.2 miles), Levelup Reality (0.1 miles), and St James Anglican Cathedral (0.1 miles).
What are some of the property amenities at Holiday Inn Express Toronto Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at Holiday Inn Express Toronto Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Toronto Downtown?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Toronto Downtown?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Holiday Inn Express Toronto Downtown?
Conveniently located restaurants include GEORGE Restaurant, C'est what?, and The Carbon Bar.
Is Holiday Inn Express Toronto Downtown located near the city center?
Yes, it is 0.9 miles away from the center of Toronto.
Which languages are spoken by the staff at Holiday Inn Express Toronto Downtown?
The staff speaks multiple languages, including English, Hindi, Arabic, and Filipino.
Are there any historical sites close to Holiday Inn Express Toronto Downtown?
Many travelers enjoy visiting The Elgin & Winter Garden Theatre Centre (0.3 miles), Spadina Museum (2.6 miles), and Casa Loma (2.6 miles).
Does Holiday Inn Express Toronto Downtown have any great views?
Yes, guests often enjoy the city view available here.
Is Holiday Inn Express Toronto Downtown accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.