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    Novotel Toronto Centre

    45 The Esplanade, Toronto, Ontario M5E 1W2, Canada
    1 (647) 557-2874
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    1/4/2018 1/5/2018
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    Traveler (363)
    Room & Suite (115)
    Dining (21)
    Overview
    • Excellent23%
    • Very good48%
    • Average20%
    • Poor6%
    • Terrible3%
    Travelers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    3.0 Star Hotel
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    Rooms
    Jan 4Jan 5
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,210)
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    701 - 705 of 1,675 reviews

    Reviewed January 25, 2015

    Stayed here Jan 24th, was excited to use the pool. My husband went to see pool before I went up. Reported that 2 people were in pool and a pool attendant was there. I then returned with my husband to find no attendant and the...More

    1  Thank Karen K
    Response from GM-Janak, General Manager at Novotel Toronto CentreResponded January 27, 2015

    Karen, thank you for your honest review. I am very sorry that your experience was less than satisfactory. Please be assured that situations like this are not typical, but we will do all we can in the future to prevent this sort of thing from...More

    Reviewed January 23, 2015

    Amongst the best hotel in town ...gr8 staff and their services .food is really good .....really had best of time in this hotel.......just a call away hotel staff and they r ready to serve u nice place with nice people....

    Thank anuraag s
    Response from GM-Janak, General Manager at Novotel Toronto CentreResponded January 27, 2015

    We certainly appreciate your positive comments and hope you will return for another stay!

    Reviewed January 20, 2015

    Review collected in partnership with Accorhotels.com
    Thank CheektowagaGene
    Response from GM-Janak, General Manager at Novotel Toronto CentreResponded January 27, 2015

    More

    Reviewed January 18, 2015

    This is not the usual Novotel, but a conversion of a 'grande dame', so the hotel is neither one nor the other. The room was in consequence large, but gloomy. The bathroom was large, but with a plastic shower curtain (ugh). The bed was comfy,...More

    1  Thank Felix0309
    Response from GM-Janak, General Manager at Novotel Toronto CentreResponded January 21, 2015

    Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for...More

    Reviewed January 14, 2015

    Myself wife and kids aged 14 and 3 stayed at the Novotel Esplanade, January 10th to 11th and I have to say it was probably the worst stay at a hotel I ever had. I'm a pretty reasonable and easy-going person. I have stayed in...More

    9  Thank Doogie34
    Response from GM-Janak, General Manager at Novotel Toronto CentreResponded January 19, 2015

    Though this is not the type of review we prefer to receive, we appreciate your comments nonetheless. It seems as though we have missed the mark in terms of providing excellent service during your stay and for this I am very sorry. We will utilize...More

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    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
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    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
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    • Concierge
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    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 262
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Expedia, Booking.com, Hotels.com, Travelocity, Priceline, getaroom.com, Hotwire, HotelsforEveryone, Cancelon, TripOnline SA and Evoline ltd so you can book your Novotel Toronto Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Toronto >
    • Downtown
    • Also Known As
    • Novotel Toronto Centre Hotel Toronto ,
    • Accor Toronto Centre ,
    • Toronto Novotel
    Add Photo Photos
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    Dining (21)
    Pool & Beach (3)
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    Bathroom (41)
    Business Center & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    Michelle K
    December 15, 2017|
    AnswerShow all 6 answers
    Response from Neelima S | Reviewed this property |
    Credit card.
    3
    Votes
    BellaWorld24601
    June 25, 2017|
    AnswerShow all 6 answers
    Response from Lou128 | Reviewed this property |
    There is no play r, but there is an indoor pool
    0
    Votes
    Lee P
    April 8, 2017|
    AnswerShow all 2 answers
    Response from Vincent_Theriault | Reviewed this property |
    Yes... indoor pool
    0
    Votes
    Room Tips
    "Don't drive here, parking is expensive."
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    "Front of hotel"
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    "Higher rooms to the rear"
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    "Make sure your non-smoking room doesn't smell like smoke accumulated from years before."
    Read review
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