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Novotel Toronto Centre

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#44 of 131 Hotels in Toronto
GreenLeadersGold level
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Novotel Toronto Centre
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1,921 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Toronto Centre
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Showing 1,457: English reviews
Brantford, Canada
Reviewed February 16, 2014

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Helpful?
2Thank Eric J
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review

Perth, Australia
Reviewed February 12, 2014

Lovely hotel, great location near Union station, and decent breakfast served in the morning. Hotel staff are friendly, but there were some communication problems when I asked for a continental breakfast to be sent up early the night before (due to an early flight) which they said they were more than happy to do for me. It didn't happen in...

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Helpful?
2Thank little_chunkyJ
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review

Thank you for your review. We appreciate the fact that you would stay with us again, despite the hiccups you encountered during your stay. We really apologize that we missed the mark on this occasion. I will certainly be sharing your review with our team so we can make improvements. We'd love to serve you again in the future.

Winnipeg, Canada
Reviewed February 10, 2014

Stayed here on a recent work trip and thought it was a good deal for the location and amenities. The service was decent, and the locaiton made it easy to get around. The breakfast buffet was only ok and not exactly value for money, but the rooms were good. I'll be back! My only complaint was the antique, rickety hairdryer...

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1Thank r0yalty
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review

Thank you for your honest feedback of your recent stay with us. We really appreciate your constructive criticism. We'll share your review with our team and see how we can make improvements going forward. We certainly hope you'll be back when you visit Toronto!

Ashville, New York
Reviewed February 10, 2014

We found this hotel to be nicely located near theaters, restaurants and especially the St Lawrence Market, a real treasure (closed Sun and Mon). We were able to walk everywhere for the entire weekend. They have a delicious full buffet for breakfast which was included in our room price, and, they offer free wifi throughout the hotel. Parking is $25...

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2Thank Jane K
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review

Thank you for your recent review of your stay with us. We are pleased to read you enjoyed our central location and accommodations. We'd be honored to serve you on your next visit to Toronto.

Ottawa
Reviewed February 7, 2014

This was my first stay at this hotel and I was pleasantly surprised. The hotel is very well located - central but not on a busy street so you don't hear the traffic. The rooms are good -- nothing fancy but convenient, clean and practical. The hotel doors are a bit thin but that wasn't a problem. The one improvement...

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1Thank Ottawajester
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review

Thank you for your review. I’m pleased to read that you enjoyed your stay with us. We appreciate your constructive criticism as well. We’d love to be able to serve you again on your next visit to Toronto.

Reviewed February 3, 2014

I made my reservation via booking.com and this went smoothly. I stayed at the hotel for 3 nights and upon arrival I had to pull in my own suitcases through doors that said " opens automatically"...but they Don't open automatically Although the front office staff sees you struggling with suitcases nobody bothers to help. Front office staff is very unfriendly...

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Helpful?
3Thank MizzK
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review

While your review is not what we are used to reading, we very much appreciate your constructive feedback. We will certainly be sharing your review with our entire team to see how we make improvements going forward. We do hope we will be able to serve you again in hopes of renewing your feelings regarding our hotel.

Victoria, British Columbia
Reviewed February 2, 2014

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1Thank Robert W
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review

Rosemere, Canada
Reviewed January 28, 2014

Loved the location, near St-Lawrence market, attractions, sports venues, restaurants... Easy access to Gardener Expressway and right off Younge Street. Had a nice stay in a quiet renovated room with comfy bed. There is indoor parking ($) on the spot (although quite tight and gets full on game nights)and some cheaperoutdoors alternatives nearby. Options of cooked-to-order or buffet breakfast (extra)...

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Thank Mikiseeksu
Toulon, France
Reviewed January 26, 2014

Used to be be a super nice location when we lived in the City. Now completely overshadowed by Condos, hemmed in by parking and construction. Eye-candy lobby, totally ruined by arrogant, pompous and disinterested staffers. Felt like I was entering a prison - even though I have a platinum Accor card - made little or no difference. Can't invite my...

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4Thank IanCar
Burnaby, British Columbia
Reviewed January 20, 2014

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Thank Ian R
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Staying in Downtown

Neighborhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Novotel Toronto is nestled in the historic district of Old Town Toronto. Get a glimpse into Toronto’s past strolling through cobblestone streets, enjoy a wide array of gastronomical international treats at the St. Lawrence Market or savour the flavours from myriad restaurants and pubs. Just steps from the Hockey Hall of Fame, Harbourfront and Union Station, the Novotel is 30 minutes from Pearson International Airport and 5 minutes from Billy Bishop Airport.With a European flavour, whether you are staying for business or pleasure the hotel offers a variety of services to make any stay exceptional. ... more   less 

Additional Information about Novotel Toronto Centre

Address: 45 The Esplanade, Toronto, Ontario M5E 1W2, Canada
Location: Canada > Ontario > Toronto > Downtown
Price Range: $111 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Toronto Centre 3*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR, HotelsforEveryone, Expedia, Priceline, Travelocity, Odigeo and Cancelon so you can book your Novotel Toronto Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Toronto Centre Hotel Toronto
Accor Toronto Centre
Toronto Novotel
Hotel Style:
#3 Green Hotel in Toronto
#34 Family Hotel in Toronto
#42 Romantic Hotel in Toronto
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Toronto Centre staff and other travelers.
23 questions
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Questions? Get answers from Novotel Toronto Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for an updated room”
 of 5 bubbles PhotoHog2011, 1 week ago | Read review
“Saw a bit of what looked like water damage on the ceiling but really didn't concern me. Was just something I noticed. NO issues with hotel and would go again. ”
 of 5 bubbles AuntieDiOntario, 2 weeks ago | Read review
“Sixth floor facing the street is fine.”
 of 5 bubbles qilin037, 3 weeks ago | Read review
“Ask for a high room away from the traffic on Esplanade”
 of 5 bubbles 607jayb, 3 weeks ago | Read review
“May want to be up a few floors in case of street noise, but it was a pretty quiet location.”
 of 5 bubbles johnmS9994JA, 4 weeks ago | Read review
5 of 5
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