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Novotel Toronto Centre

Traveler (130)
Room & Suite (57)
Dining (11)

About

#20 of 137 hotels in Toronto
Location
Cleanliness
Service
Value
GreenLeaders Gold level
The newly renovated Novotel Toronto is nestled in the historic district of Old Town Toronto. Get a glimpse into Toronto’s past strolling through cobblestone streets, enjoy a wide array of gastronomical international treats at the St. Lawrence Market or savour the flavours from myriad restaurants and pubs. Just steps from the Hockey Hall of Fame, Harbourfront and Union Station, the Novotel is 30 minutes from Pearson International Airport and 5 minutes from Billy Bishop Airport.With a European flavour, whether you are staying for business or pleasure the hotel offers a variety of services to make any stay exceptional.
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Property amenities
Paid public parking on-site
Free wifi
Pool
Fitness center
Bar / lounge
Kids activities
Kids club
Pets allowed
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Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, French, Russian, Spanish and 6 more
Hotel links
Visit hotel website
Hotel deals
282Reviews
52Q+A
22Room tips
Traveler rating
  • 159
  • 101
  • 18
  • 5
  • 1
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Popular mentions
Rooms are lovely. Any staff that I came in contact with were helpful and friendly. Location is excellent. Making this review be 200 characters is annoying and should be changed as soon as possible..........
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Review collected in partnership with Accorhotels.com
This is a nice hotel in a great location. My room was fresh and clean with a comfy bed and pillows. Great selection of bathroom amenities and a shower (no bath to step over ✅). Breakfast selection is adequate and service great. Located across the street is a number of bars
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Response from SteuartHal, Manager at Novotel Toronto Centre
Responded 3 days ago
Dear 573darrend, Thank you for your star review of our hotel and services! I am so glad to hear that you had a wonderful stay. We too look forward to your next visit! Sincerely, Steuart H. Manager, Operations.
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Great hotel & rooms and location. This is our 2nd stay at this hotel since February 2019. However, they need to improve the breakfast buffet. The food was cool at the best and the poached eggs were hard. We experienced the same situation wit breakfast in our February 2019 stay.
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Review collected in partnership with Accorhotels.com
Response from SteuartHal, Manager at Novotel Toronto Centre
Responded 3 days ago
Dear Jack Evelyn T, Thank you very much for your 5 star rating! I would like to personally apologize for the shortcomings you experienced during your stay in regards to the breakfast buffet. Your feedback is a gift to us and rest assured that we have taken the appropriate measures to address the issue with our team in order to prevent any such future occurrence. We really appreciate your comments and very much look forward to having you stay with us again. Please do reach out to me when you`ve made your next booking so that I may personally ensure that your stay with us is nothing short of excellent. Sincerely, Steuart H. Manager, Operations.
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My husband and I stayed in Toronto for several days and wanted to explore the area. We couldn't read the map of the city and asked a hostess at the restaurant for assistance, Yuli was very friendly and helpful. She also recommended a few places to visit that tourists are not
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Response from SteuartHal, Manager at Novotel Toronto Centre
Responded 3 days ago
Dear Jki187, Thank you kindly for your 5 star review! I am so delighted to hear that Yuli was able to make such an impression on you. It is our staff that makes us truly great! I will pass on your words to her and the rest of the team as they will be inspired to keep up their great work. We cannot wait for you to stay with us again and very much look forward to it! Sincerely, Steuart H. Manager, Operations.
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The Novotel exceeded our expectations from the wide choice at breakfast to very good wines available at reasonable prices & served by bar staff with whom it was a pleasure to have a chat. Room was good with a very comfortable King bed and the daily housekeeping was of a high
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Review collected in partnership with Accorhotels.com
Response from AndrewNovotel, Guest Relations Manager at Novotel Toronto Centre
Responded 1 week ago
Dear happywanderer63; WOW.. thank you very much for the 5/5 rating, we are truly blushing with pride that we created a most memorable stay that exceeded your expectations. I am delighted to read of the lovely sentiments for our team - particularly for Jean Yves and Sohan, our bartenders whom I know would have had great stories to tell. I am somewhat perplexed by one of of team members response of showers caps only available to guests on our high floors. I most sincerely do apologize. Our Executive room do have showercaps in the bathrooms, however this feature/amenity is available to all our guests regardless of which floor or room they occupy. I will remind our housekeeping team of this. Thank you once again for sharing your visit with us, and I do hope we will have another opportunity to welcome you back again very soon. Warm Regards; Andrew W Manager, Operations
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PRICE RANGE
$175 - $428 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel toronto centre hotel torontoaccor toronto centretoronto novotel
LOCATION
CanadaOntarioTorontoDowntownWaterfront Communities-The IslandOld Toronto
NUMBER OF ROOMS
262
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