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The Omni King Edward Hotel

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37 King Street East, Toronto, Ontario M5C 1E9 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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About

#12 of 141 hotels in Toronto
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Travelers' Choice
Sixteen-story Edwardian hotel dating from 1903.
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Property amenities
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Ruoh-is wrote a review Jul 2020
Espoo, Finland111 contributions31 helpful votes
This is the oldest luxury hotel in Toronto. There are still good reasons to call it a luxury hotel: to name a few is the grand reception area and very "polished" service. The room was comfortable enough and the bed quality excellent. It was also meticulously clean which brings to my mind the most positive service experience in the hotel: the lady who cleaned our room left us a personal and warm, handwritten, note. It felt genuine and personal which is something that I would expect the others to try to achieve as well. I do not complain about the service in any other area (in fact I did enjoy the breakfast room service in particular), but the feeling of it was rather like a polished and polite machinery rather than really attentive and warm. There are luxury hotel that achieve this - and for those I give five points.
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Date of stay: August 2019
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LocalTraveller2020 wrote a review Jan 2020
4 contributions1 helpful vote
Hotel's Favorite
I stayed at the King Edward Hotel in December as part of an office Christmas party event. I opted to stay in a room which granted Club Lounge access and it was a wonderful experience. The Services: The staff was remarkably friendly and attentive to details. They made sure that we had everything we needed during this first visit ever to this Toronto institution. The staff at the Club Lounge in particular made sure that we had everything we needed. The Room: the Premier Room was very spacious and comfortable. These types of room grant access to the Club Lounge and is worth the upgrade considering you get access to superior amenities in the room, turndown service, and complementary snacks at the Club Lounge including premium alcoholic drinks and coffee. I only with the room would be brighter. The Ballroom: The staff who served at our Christmas party was all very friendly. The Ballroom on the top floor is worth a special visit and is a very elegant space. The food was delicious. If you are in Toronto and require a hotel room, strongly consider staying at the King Edward Hotel. It is one of Toronto's finest luxury hotels and its staff and historic pedigree makes a visit worthwhile.
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Date of stay: December 2019
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Natalie A wrote a review May 2020
1 contribution3 helpful votes
I have always made the Omni my go to hotel when staying in Toronto, and it’s always been the first hotel I recommend friends. The front desk staff has always been exceptional and super friendly to make you feel right at home, and they always were super accommodating to make for a great stay. I’ve never had to deal with their customer service prior, but now after the horrible experience I’ve had, it makes me never want to stay there again. I stayed there and prepaid for my room at the very beginning of March, and before my stay was even done they charged me the same amount for a second time. When speaking with accounting they said it should clear within a couple days. It never did, and now it’s been three months going between Toronto and their head offices and reaching out on their website and Instagram with nothing done, except having to explain the issue 20 times. Each week I’m promised I’ll have a receipt emailed to me of the refund within 48 hours and then again I have to call the following week saying no refund has been issued. This experience and being bounced back and forth and having to hold for hours, with promises made each time and the same apologies, but then no actions done is ridiculous. This is how they handle complaints??? Especially during this time. And then to speak with friends I’ve sent there who have been double charged before as well for stays?!? This has really left such a bad taste in my mouth for how they handle their business. I’d advise anyone booking here to make sure to not leave the property with unresolved issues, because you might still have these issues 3 months later.
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Date of stay: March 2020Trip type: Traveled solo
3 Helpful votes
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Di_Thomas_NZ wrote a review Apr 2020
Auckland, New Zealand31 contributions7 helpful votes
+1
My mother and I were there for a couple nights, weather was cloudy, drizzle both days so a higher floor wouldn't have offered any sights. Foyer/reception area is lovely, huge, with lots of comfortable seating around and had the most beautiful Christmas tree. We were on about the 6th floor with office & street views, lovely big room with two double beds, a lounge area with sofa and chairs, big bathroom with a tub. Housekeeping was spotless, excellent. Beds were very comfortable. Not a lot of street noise. This stop was the middle of our trip and it was such a nice, calming, luxurious space to just relax in. All staff extremely helpful :) Small restaurants and stores dotted around, with a couple of large department stores only 2 or 3 blocks away (a 7 min walk maybe). Umbrellas supplied by hotel. We ate dinner twice at the in-house restaurant. I had the butter chicken both times, it was so delicious and tender. Most other meals were had at the mall while we were out. Short walk to the Hockey Hall of Fame was a bonus. Great location.
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Date of stay: December 2019
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Cestrian52 wrote a review Mar 2020
101 contributions23 helpful votes
Had a great 5 night stay at the hotel in mid March. This was a difficult time for the staff as the city started to lock down and the hotel became quieter. Despite the challenges the front desk, concierge, and cleaners never dropped the ball - helpful and friendly throughout. A special mention needs to be made for the staff in the Consort Bar. Unsure whether they were to be laid off or not they maintained their great service. Hope to return again!
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Date of stay: March 2020Trip type: Traveled with family
4 Helpful votes
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PRICE RANGE
$194 - $425 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le meridien king edward hotel toronto, meridien king edward, king edward hotel toronto, toronto le royal meridien king edward, le meridien toronto, toronto le meridien, le royal meridien king edward
FORMERLY KNOWN AS
Le Meridien King Edward
LOCATION
CanadaOntarioTorontoDowntown / Old Town / Church-Yonge Corridor / Old Toronto
NUMBER OF ROOMS
301
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Frequently Asked Questions about The Omni King Edward Hotel
Which popular attractions are close to The Omni King Edward Hotel?
Nearby attractions include St. Lawrence Market (0.2 miles), Levelup Reality (0.2 miles), and Toronto Urban Adventures (0.2 miles).
What are some of the property amenities at The Omni King Edward Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Omni King Edward Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Omni King Edward Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Omni King Edward Hotel?
Yes, parking is available to guests.
What are some restaurants close to The Omni King Edward Hotel?
Conveniently located restaurants include Richmond Station, C'est what?, and Canoe Restaurant & Bar.
Are there opportunities to exercise at The Omni King Edward Hotel?
Yes, guests have access to a fitness center during their stay.
Is The Omni King Edward Hotel located near the city center?
Yes, it is 0.6 miles away from the center of Toronto.
Are any cleaning services offered at The Omni King Edward Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Omni King Edward Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Omni King Edward Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.