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Cambridge Suites Toronto

#28 of 137 Hotels in Toronto
Certificate of Excellence
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15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada
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1,614 Reviews from our TripAdvisor Community

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Showing 1,538: English reviews
Peterborough, Ontario, Canada
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Myself and two girlfriends stayed in a king suite for one night. We were thrilled to be able to check in early, were very impressed with the location (not too far from everything but tucked away on a quieter side street) and very pleased with the desk staff. I wish I had made note of the mans name who checked... More 

Helpful?
Thank Jen598
Seoul
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were very pleased with our stay at Cambridge Suites. For the size of the suite and the location, this is an excellent place to stay. The staff were very jovial and helpful, and the housekeeping staff did a good job with our room. It is a good place to stay with small children because of the size of the... More 

Helpful?
2 Thank bree1980
New York City, New York
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked an affordable corner suite room. We were immediately pleased with the spaciousness of the suite & the stunning view and amazing sunlight that we got in the room. We were impressed by the decor and the modernity of the room. The bed & pillows were comfortable & the hotel room was quiet. No noise from the street or... More 

Helpful?
1 Thank BostnChicago
Vancouver, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We were here on business for 4 nights. On first night asked for a room re-assignment and was very pleased with the helpful manner with which I was greeted with this request. By mid day the next day, they had a new room, and helped my son move all our items into the new room while I was at meetings.... More 

Helpful?
1 Thank Visitingfirsttime
United Kingdom
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed at the Cambridge Suites at the beginning and end of our recent trip to Canada. This is probably the fifth time that we have stayed here and again we were not disappointed. We had a deluxe king suite on a high floor and found all the space a welcome change from some of the tiny hotel rooms... More 

Helpful?
2 Thank fcchelsea
Palmas Del Mar, Puerto Rico
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for five nights while attending a local conference. It is a lovely smaller boutique-ish all suite hotel. I was in a standard suite on the 14th floor (1408) which faced another tall building, so not too much of a view. The suite was a good size with updated furnishings. Upon entry there's a wet bar with nice... More 

Helpful?
2 Thank Cinnemon
Toronto
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here again recently, and when we were leaving with our luggage an employee named Thill who was carrying a toolbox got off in the underground with us. He held the elevator door for us, asked us which way we were going, and he lead us in our direction which was obviously not where he was going. He walked out... More 

Helpful?
1 Thank Andrew737
Shirley C, Front Office Manager at Cambridge Suites Toronto, responded to this review

Thank you for taking the time to write a review. Your kind words and comments are very much appreciated. At Cambridge Suites Toronto, we work hard with our team to create a culture of welcoming attitude and hospitality. We try to instill a "can do attitude" as part of our daily interaction with our teams. Please know that your nice... More 

Rochester, New York
1 review
1 of 5 stars Reviewed 2 weeks ago

We stayed here for a night and were ripped off through our booking on hotels.com. After discussing the issue with the hotel, they refused to budge and listen to our side of the story, telling us that it was basically our fault. My $190 room advertised online ended up costing $540. The management were rude and condescending in their dealing... More 

Helpful?
Thank nyckida
Elizabeth T, Manager at Cambridge Suites Toronto, responded to this review

Hello nyckida, As discussed, you are accountable and responsible for booking your online reservation with Hotels.com. I'm sorry that you feel that we are at fault. You booked online with Hotels.com agreeing to the hotel rate and received the hotel confirmation from Hotels.com, again identifying the hotel rate and arrival date. You also admitted to not reviewing your confirmation that... More 

Greensboro, North Carolina
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My husband and I found Cambridge Suites 25 years ago and because we adore Toronto and the Manager was darling as was the entire staff we kept going back to that hotel for now all these years - of course they changed Mangers but kept that "European - Toronto Friendliness" till this last visit a ending yesterday. The Complimentary bathrobes... More 

Helpful?
1 Thank jerry z
Elizabeth T, Manager at Cambridge Suites Toronto, responded to this review

Thank you for your feedback. "To improve is to change; to be perfect is to change often." - Winston Churchill More 

Toronto, Canada
Level Contributor
72 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed over the long weekend and it was great. We really appreciate that the hotel policies were adhered to, and that late night guests were not allowed and noise was kept to a minimum. Had a great sleep in the very comfortable bed. Price was fair for the high quality accommodation.

Helpful?
Thank breaster
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown

Neighborhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Voted as one of Canada's top 25 hotels, an all suite property that offers space and privacy; French doors separate the bedroom from the living room with free WiFi access. Each suite boasts an entertainment wet bar with a coffee maker, fridge and microwave; as an extension of the bathroom, we offer a private dressing area and 24 hour room service is available as part of Portico restaurant's dining experience. Hotel guests also have access to the Business Centre plus access to the Rooftop Fitness Studio featuring a breathtaking view of the City. The hotel is connected to Toronto's underground PATH, which affords the business and leisure traveller with a well lit, secured walking corridor to over 5,000 companies and shops such as the Eaton Centre. Going to the theatre? Three of Toronto's best are within two blocks of the hotel! Looking for your place in the city? You found it! ... more   less 

Additional Information about Cambridge Suites Toronto

Address: 15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada
Location: Canada > Ontario > Toronto > Downtown
Price Range: $170 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cambridge Suites Toronto 4*
Number of rooms: 230
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, TripOnline SA, Hotwire, Odigeo, Priceline, Cheap Tickets and Jetsetter so you can book your Cambridge Suites Toronto reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cambridge Hotel Toronto
Hotel Style:
#15 Family Hotel in Toronto
#19 Luxury Hotel in Toronto
#23 Romantic Hotel in Toronto
#26 Business Hotel in Toronto
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