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Holiday Inn Toronto Airport East

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Holiday Inn Toronto Airport East
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320 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Pro: pretty clean hotel, Nadine at the front desk who checked us in, very friendly and helpful, and super nice. Close to the highway, downtown, and obviously the airport. A good overall stay. Con: Bathroom outdated and no fridge/minibar in the room. If you want decent and cheap place to stay, this place is not bad.

Helpful?
Thank Ali Z
Swansea, United Kingdom
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Perfect for a business stay, free shuttle bus back and forth from the airport, short taxi ride to the Etobicoke area, pool and gym. I wouldn't recommend this hotel for a tourist stay, however, we used the free shuttle bus to get to the airport and then got the UP Train into the city centre. This would be a good... More 

Helpful?
Thank IaoEvans
toronto, Ontario, Canada
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at this hotel for one night for a wedding that was down the street. When we arrived to the front desk. I asked for a high floor and when she checked what floor we were booked on we were on the first floor. She did everything in her power to get us on a higher floor. Took about 15min... More 

Helpful?
Thank Chrisg95
Ottawa, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at Holiday Inn for to nights,it was clean comfortable and convenient location ,good value for the price,the staff was plesent and attentive ,there are some restorants closed by that you can walk or drive too,I will probably return if I need to .

Helpful?
Thank FeliMB
IHGService, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear FeliMB, Thank you so much for staying with us and for taking the time to write a review about your experience with us. We value your loyalty to our brand and hotels. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward... More 

Portalegre, Portugal
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 11, 2016

OK... there are several positive things and the room was quite OK. The staff was nice but everything took such a looooooong time. The breakfast is not self-service but taken from a limited multi-choice menu... and takes a long time. The same regarding the check-in and check-out. The driver of the hotel transfer bus is really nice, but the suspensions... More 

Helpful?
Thank Rodrigo C
IHGService, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear Rodrigo C, We appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read that you have regarded our hotel staff to be nice and breakfast to be good. However, I would like to sincerely apologize for the inconveniences that occurred during your stay most especially with the mishaps in the... More 

Thunder Bay, Canada
Level Contributor
133 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 8, 2016

Great sleep in the comfortable quiet room. It was a hike to the elevators! The room was clean with all the basics. The customer service was excellent. I booked a meeting room and found the customer service, from the front desk to the catering/sales people, all above and beyond excellent. Free shuttle to the airport and back. I would stay... More 

Helpful?
Thank marycentral2013
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear marycentral2013, Thank you so much for taking the time to leave us some feedback on your recent stay with us. We are so happy to hear that you enjoyed our clean and comfortable rooms and friendly and helpful customer service. We look forward to welcoming you back to our hotel sometime in the near future. Sincerely, Sarah O Guest... More 

North Cyprus
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 27, 2016

Decided on an overnight airport stopover on the way home from Saskatoon to North Cyprus. We will definitely stay in this hotel again. They operate a free shuttle service to and from the hotel. Check in was quick and easy, no hidden costs. Our room and bathroom were excellent, very clean and so quiet for an hotel so close to... More 

Helpful?
Thank catalkoy B
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear catalkoy B, Thank you so much for taking the time to leave us some great feedback on your recent stay with us. We are so happy to hear that you enjoyed our clean and comfortable rooms, friendly and helpful customer service and convenient location and amenities. We look forward to welcoming you back to our hotel on your next... More 

McAllen, Texas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 24, 2016

A number of faults that could possibly been corrected if I spoke to the front desk, but the hotel should have known about these issues in the first place, and in any case I don't need staff in my room at the end of a long day. There is no no-slip mat or attached material in the bathtub. Makes taking... More 

Helpful?
Thank JGT4
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear JGT4, Thank you for taking the time to leave us some feedback on your recent stay. We are very sorry to hear about the inconveniences that you experienced on your stay and that our hotel did not live up to your expectations. Please be assured that we have taken note of your comments and passed them along to the... More 

Ottawa, Canada
1 review
2 of 5 stars Reviewed June 21, 2016

I've stayed at this hotel before, and it was really a favorite of mine. In the past, no deposit had been required, this time I noticed while booking a deposit is required, which is fair enough, a deposit for the first night or a smaller fee seemed reasonable. It never said until AFTER I booked the room that they were... More 

Helpful?
Thank David R
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear David R, Thank you for staying with us and leaving us some feedback. We are sorry to hear about the inconveniences that you experienced on your stay in regards to the deposit. However, please note that the hotel will only take the full amount for the stay as a deposit when an Advance Purchase rate is booked. We truly... More 

1 review
1 of 5 stars Reviewed June 14, 2016 via mobile

I'm a platinum elite member, no priority check in, no amenity was offered, they didn't even ask for the room upgrade. Then when I asked about that they said the system will automatically does that for me? Really that's new to me, I didn't even bother to ask. Got into the room, the room is dirty! Hairs on the bed... More 

Helpful?
Thank A V
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear A V, Thank you for staying with us and leaving us some feedback. We are very sorry to hear that you were not satisfied with your stay and that it did not meet your expectations. As an IHG Platinum Elite member, we truly value your feedback and we assure you that the inconveniences that you experienced are not up... More 

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Staying in Etobicoke

Neighborhood Profile
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The newly renovated Holiday Inn Toronto Airport East is located only 3.9 kms from Pearson Intl airport and offers all residing guests complimentary 24 hr Airport shuttle to and from the airport. Featuring floor to ceiling windows that open, all our guestrooms are equiped with 37" LCD televisions with Pay per view. Our business clientele will appreciate the large working space with free WiFi and/or wired internet access. The award winning all day breakfast, Perkins Restaurant is located just off the lobby. For your meeting requirements, the Holiday Inn Toronto Airport East offers over 6,000 sq ft. of function and meeting space. Whilst traveling with your family, you will appreciate the hotels proximity to Wild Water Kingdom (9km), Sherway Garden Shopping Centre(11km) and Canada's Wonderland(22km). After a long day of sightseeing or meetings, guests at the Holiday Inn Toronto Airport East can enjoy the heated, indoor swimming pool, fitness centre, or a selection from the room service menu. When looking for area hotels for business or leisure, this is the place to stay and play in Toronto. Canada hotels don't get much better than this. ... more   less 

Additional Information about Holiday Inn Toronto Airport East

Address: 600 Dixon Rd, Toronto, Ontario M9W 1J1, Canada (Formerly The Toronto Airport Hotel)
Location: Canada > Ontario > Toronto > Etobicoke
Price Range: $93 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Toronto Airport East 3*
Number of rooms: 191
Reservation Options:
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Also Known As:
Holiday Inn Toronto Airport East Hotel Toronto
Toronto Holiday Inn
Hotel Style:
#42 Business Hotel in Toronto
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