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Holiday Inn Toronto Airport East

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600 Dixon Rd, Toronto, Ontario M9W 1J1, Canada (Formerly The Toronto Airport Hotel)
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315 Reviews from our TripAdvisor Community

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Showing 298: English reviews
Portalegre, Portugal
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

OK... there are several positive things and the room was quite OK. The staff was nice but everything took such a looooooong time. The breakfast is not self-service but taken from a limited multi-choice menu... and takes a long time. The same regarding the check-in and check-out. The driver of the hotel transfer bus is really nice, but the suspensions... More 

Helpful?
Thank Rodrigo C
Thunder Bay, Canada
Level Contributor
131 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great sleep in the comfortable quiet room. It was a hike to the elevators! The room was clean with all the basics. The customer service was excellent. I booked a meeting room and found the customer service, from the front desk to the catering/sales people, all above and beyond excellent. Free shuttle to the airport and back. I would stay... More 

Helpful?
Thank marycentral2013
North Cyprus
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Decided on an overnight airport stopover on the way home from Saskatoon to North Cyprus. We will definitely stay in this hotel again. They operate a free shuttle service to and from the hotel. Check in was quick and easy, no hidden costs. Our room and bathroom were excellent, very clean and so quiet for an hotel so close to... More 

Helpful?
Thank catalkoy B
McAllen, Texas
Level Contributor
8 reviews
2 of 5 stars Reviewed 4 weeks ago

A number of faults that could possibly been corrected if I spoke to the front desk, but the hotel should have known about these issues in the first place, and in any case I don't need staff in my room at the end of a long day. There is no no-slip mat or attached material in the bathtub. Makes taking... More 

Helpful?
Thank JGT4
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear JGT4, Thank you for taking the time to leave us some feedback on your recent stay. We are very sorry to hear about the inconveniences that you experienced on your stay and that our hotel did not live up to your expectations. Please be assured that we have taken note of your comments and passed them along to the... More 

Ottawa, Canada
1 review
2 of 5 stars Reviewed 4 weeks ago

I've stayed at this hotel before, and it was really a favorite of mine. In the past, no deposit had been required, this time I noticed while booking a deposit is required, which is fair enough, a deposit for the first night or a smaller fee seemed reasonable. It never said until AFTER I booked the room that they were... More 

Helpful?
Thank David R
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear David R, Thank you for staying with us and leaving us some feedback. We are sorry to hear about the inconveniences that you experienced on your stay in regards to the deposit. However, please note that the hotel will only take the full amount for the stay as a deposit when an Advance Purchase rate is booked. We truly... More 

1 review
1 of 5 stars Reviewed June 14, 2016 via mobile

I'm a platinum elite member, no priority check in, no amenity was offered, they didn't even ask for the room upgrade. Then when I asked about that they said the system will automatically does that for me? Really that's new to me, I didn't even bother to ask. Got into the room, the room is dirty! Hairs on the bed... More 

Helpful?
Thank A V
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear A V, Thank you for staying with us and leaving us some feedback. We are very sorry to hear that you were not satisfied with your stay and that it did not meet your expectations. As an IHG Platinum Elite member, we truly value your feedback and we assure you that the inconveniences that you experienced are not up... More 

Langley
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed June 14, 2016 via mobile

Really bad service and you have to pay for parking an extra 13.75 a night. No wifi in room and if you ask for help all you get is attitude. Was my worst stay in a holiday inn and I am loyal to IHG. As a Platinum member I have never been placed on the first floor till this location... More 

Helpful?
Thank Jeffrey C
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear Jeffrey C, Thank you for your feedback regarding your recent stay with us. We are sorry to hear about the inconveniences that you experienced on your stay. However, in regards to the parking fee, please note that all hotels on the Airport strip charge for daily parking. We truly appreciate your loyalty as a Platinum member so please be... More 

A TripAdvisor Member
2 of 5 stars Reviewed June 11, 2016 via mobile

Everything was adequate but the poor rating was for the hidden 15 dollar parking fee for one day. If I had known maybe I could have booked in a hotel with a small refrigerator in the room. Or in a hotel that didn't have strange smells throughout, for the same price

Helpful?
Thank A TripAdvisor Member
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Thank you for your feedback regarding your recent stay with us. We are sorry to hear that our hotel did not live up to your expectations. However, in regards to the parking fee, please note that all hotels on the Airport strip charge for daily parking. We have passed your other comments along to to the necessary departments so that... More 

canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 6, 2016

booked on line the stay park and fly package to find out that the parking was not included in the third party package. BEWARE! TINGO TRAVEL IS NOT A CREDIABLE SITE - DO NOT BOOK THIS THRU TRIP ADVISOR

Helpful?
Thank DebbieCourtice
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear DebbieCourtice, Thank you for leaving us some feedback. We are sorry to hear about the problems that you had with booking your reservation. Please be assured that we will be looking into this issue. We do hope to welcome you back to our hotel sometime in the near future. Sincerely, Sarah O Guest Relations Manager More 

New Liskeard, Canada
1 review
3 of 5 stars Reviewed May 17, 2016

Very accomadating for a one night stay to stay leave your vehicle before a vacation. Vehicle was very secure while away. As well as a one night stay over on returning from vacation. Very friendly when returning in the early hours of the morning.

Helpful?
Thank dixieldes
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear dixieldes, Thank you so much for taking the time to leave us some feedback on your recent stay with us. We are so happy to hear that our hotel and its services met your expectations. We look forward to welcoming you back to our hotel on your next visit to the area. Sincerely, Sarah O Guest Relations Manager More 

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Staying in Etobicoke

Neighborhood Profile
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The newly renovated Holiday Inn Toronto Airport East is located only 3.9 kms from Pearson Intl airport and offers all residing guests complimentary 24 hr Airport shuttle to and from the airport. Featuring floor to ceiling windows that open, all our guestrooms are equiped with 37" LCD televisions with Pay per view. Our business clientele will appreciate the large working space with free WiFi and/or wired internet access. The award winning all day breakfast, Perkins Restaurant is located just off the lobby. For your meeting requirements, the Holiday Inn Toronto Airport East offers over 6,000 sq ft. of function and meeting space. Whilst traveling with your family, you will appreciate the hotels proximity to Wild Water Kingdom (9km), Sherway Garden Shopping Centre(11km) and Canada's Wonderland(22km). After a long day of sightseeing or meetings, guests at the Holiday Inn Toronto Airport East can enjoy the heated, indoor swimming pool, fitness centre, or a selection from the room service menu. When looking for area hotels for business or leisure, this is the place to stay and play in Toronto. Canada hotels don't get much better than this. ... more   less 

Additional Information about Holiday Inn Toronto Airport East

Address: 600 Dixon Rd, Toronto, Ontario M9W 1J1, Canada (Formerly The Toronto Airport Hotel)
Location: Canada > Ontario > Toronto > Etobicoke
Price Range: $89 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Toronto Airport East 3*
Number of rooms: 191
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotwire, Hotels.com, TripOnline SA, Odigeo, Agoda, Priceline and Travelocity so you can book your Holiday Inn Toronto Airport East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Toronto Airport East Hotel Toronto
Toronto Holiday Inn
Hotel Style:
#42 Business Hotel in Toronto
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