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Holiday Inn Toronto International Airport

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Holiday Inn Toronto International Airport
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625 Reviews from our TripAdvisor Community

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Showing 593: English reviews
Vancouver, Canada
Level Contributor
195 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Check in was very pleasant. Staff at the desk was very nice. Rooms could do with a bit more light, but then that is typical of most hotel rooms nowadays. The only problem encountered was the bathroom door. It shut easily, but when you went to open it, it was a real struggle. The sliding door just does not work.... More 

Helpful?
Thank CndnGuider
Samad S, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear CndnGuider, Thank you for your feedback regarding your recent stay with us. We are glad that you enjoyed your stay for the most part however your comments regarding the sliding door have been passed on to the engineering team. Hopefully we do have an opportunity to have you stay with us again in the near future. Best Wishes, Samad... More 

Istanbul, Turkey
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Very close to the Airport. Regular shuttle service to the Airport. Rooms are clean. No minibars in the room. Beds are comfortable. Parking is not free. Check-in and out was fast. People were friendly. You should ask for slippers from the reception.

Helpful?
Thank DanDan-TR
Priya D, Front Office Manager at Holiday Inn Toronto International Airport, responded to this review

Dear DanDan-TR, Thanks for the review regarding your stay with us. We're please to hear that you enjoyed your stay. While we do charge for parking, we do have rates available where it's included. Hope you'll visit us again in the future. Best regards, Priya W. Front Office Manager More 

canada
Level Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked the 3.5 star category expedia unpublished rates (examples showed Hilton etc) and got stuck with this hotel. Parking is outrageously priced at $20 outdoor, comparing with $15 at nearby hotels. The reason the front desk gave me was that it is "so close to the airport". WOW - that must be a good reason for charging higher parking... More 

Helpful?
1 Thank m l
Priya D, Front Office Manager at Holiday Inn Toronto International Airport, responded to this review

Dear m l, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered throughout your stay. We can definitely understand your concerns especially having your sleep affected. Your comments have been addressed with our team in order to improve the responsiveness to our guest's needs. We have renovated our rooms and are excited to have a... More 

Edmonton, Canada
Level Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

From the moment you drive in to the hotel the parking lot is under construction like the text of the hotel . Pool isn't working . Our room had two double beds . Not queen ! Room was clean. It very plain . We travel lots and thought was very over priced . They even charge $20 to park !... More 

Helpful?
Thank drdkj8
Priya D, Front Office Manager at Holiday Inn Toronto International Airport, responded to this review

Dear drdkj8, Thank you for choosing to stay with us. We apologize that you were not pleased with your stay. We are renovating our pool and parking lot area. Our rooms have been newly renovated and have a great modern look. We do have rates that include parking and we do offer rooms with queen size beds as well. We... More 

Montreal, Canada
Level Contributor
126 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago

Took the shuttle from the airport to hotel. First impression is not good as outside renovations are going on. Check in was efficient and polite. Room is very spacious and clean as well as recently renovated. Bed is very comfortable. Price as very reasonable and staff is friendly and helpful. Noise from airport does not seem as bad as other... More 

Helpful?
Thank skibumal
Priya D, Front Office Manager at Holiday Inn Toronto International Airport, responded to this review

Dear skibumal, Thank you for staying with us and for sharing your feedback about our property. We're pleased to hear that you enjoyed our newly renovated rooms and hope you'll choose to stay with us again in the near future. Kindest regards, Priya W. Front Office Manager More 

Level Contributor
4 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Absolutely horrible experience. To start, we paid for early check in, and didn't get to check in until 5pm (hours after regular check in). We had to verify our credit card every day for the 12 days we stayed, even though everything was prepaid. Terrible location of planning anything other than a night before flights. Staff were extremely unprofessional and... More 

Helpful?
Thank Jensyn M
Shag Harbour, Canada
Level Contributor
75 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Well I guess I should have waited until our stay here was over before writing a review. I have deleted my 5-star review and am now writing a new one. Before booking this hotel I had called to inquire about a hotel shuttle and was informed that yes there is a complimentary hotel shuttle back and forth to the airport.... More 

Helpful?
Thank Christy C
Canada
Level Contributor
110 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice overhaul and room renovation. Some areas still undergoing construction, notably the pool area. Big improvement to the bar/restaurant. Friendly staff. Shuttle only runs on the half hour and not the 20 min schedule.

Helpful?
Thank B737NGDriver
Davison, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are extremely grateful for the entire staff's kindness,compassion,& friendliness. Their smiles,along with all of the wonderful things they do, not only make us feel extremely welcome, but amazingly "spoiled" every time we walk thru the door! I do hope that they realize the "little things" that they do, are actually not so "little"! Every small detail does not go... More 

Helpful?
2 Thank tamera2277
Samad S, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear Tamera2277, Thank you for your most incredible comments on our hotel and our staff. We are delighted to have you and your husband as regulars at our property and look forward to maintaining that relationship with you both. We can't wait to have you stay here again. Best Wishes, Samad S Guest Services Supervisor More 

Northampton, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were pre booked into this hotel by our agent. & we prepaid. On arrival we were firstly told that we had no booking for that night but eventually they did find a booking for me in 3 days time! I handed across my voucher and a room was found. Restaurant a little restricted but quite good. Room basic but... More 

Helpful?
Thank Green-Banana-Man
Samad S, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear Green-Banana-Man, Thank you for your feedback on your recent stay with us. We do apologize for the confusion with your check in process. We are definitely glad you were able to check in despite the confusion. Your comments on the restaurant have been passed on to our restaurant manager for review. Hopefully you will choose to stay here again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Airport Hotel in Toronto Offers Value & Service. The Holiday Inn Toronto Airport welcomes you to our newly renovated airport hotel at Toronto International Airport (YYZ). You'll love our hotel's convenient airport shuttle, quiet, convenient location and heated bathroom floors.Guests appreciate our hotel's close proximity to the Toronto Congress Centre and International Centre, the major host for area events. Our meeting facilities are the best among Toronto airport hotels. Our 21,000 sq. ft. of conference space is now renovated and offering 20 meeting rooms with award-winning catering ready to host any event. Leisure guests love our hotel's location near Pearson Airport. Nearby attractions like Woodbine Entertainment Centre, and shopping at Sherway Gardens offer family fun. Easy access to Hwy 401,427,407 and 410 puts Toronto's world-class attractions just minutes away.Guests will enjoy dining in our newly renovated Bistro YYZ. Enjoy a wide variety of beer and wine. Workout in a 24-hour Fitness Centre or refresh yourself in large, heated indoor pool. For your next stay in Toronto, our airport hotel's associates wait to welcome you. ... more   less 

Additional Information about Holiday Inn Toronto International Airport

Address: 970 Dixon Rd, Toronto, Ontario M9W 1J9, Canada
Location: Canada > Ontario > Toronto
Price Range: $94 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Toronto International Airport 3.5*
Number of rooms: 451
Reservation Options:
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Also Known As:
Holiday Inn Toronto International Airport Hotel Toronto
Toronto Holiday Inn
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