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Holiday Inn Toronto International Airport

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Holiday Inn Toronto International Airport
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609 Reviews from our TripAdvisor Community

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Showing 577: English reviews
Sudbury
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This location has undergone serious upgrades over the past several months and you will not be disappointed! The rooms are very comfortable and updated, nice accommodations and the beds and bedding is very comfortable. You will not be disappointed! The only negativity, is the Internet speed, is is not far enough (sorry folks) but that is the only negative. Friendly... More 

Helpful?
Thank R. C
Samad S, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear R.C. Thank you for your feedback on your recent stay with us. We are delighted that you really enjoyed your stay with us and especially appreciated the extensive renovations that we have gone through. We do however apologize for the internet speed. We are currently working on updating portions of that system. Best Wishes, Samad S Guest Services Supervisor More 

Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

After walking around in my barefeet for what seemed a short time, my feet were filthy. I made my reservation on thier website, and once I checked out the agent stated the room was pre paid. I asked to double check as I wanted to pay with my debit card, then later that day my credit card was charged. Very... More 

Helpful?
Thank Sarah G
Samad S, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear Sarah G, Thank you for your feedback on your recent stay with us. We do apologize that you did not have a great experience at our property. I do encourage you to reach out to us here at the hotel so I can investigate the details of your payment concerns and I do apologize in advance if you were... More 

Kettering, United Kingdom
Level Contributor
212 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
4 of 5 stars Reviewed 1 week ago

If anyone looks at the hotels I have recently reviewed they will see that thanks to Westjet I've had to stop in a few more hotels than I planned. This was one of them. I booked it very last minute at 10:30 at night and was very relived that they had a room and when I turned up my reservation... More 

Helpful?
Thank Michael E
Priya D, Front Office Manager at Holiday Inn Toronto International Airport, responded to this review

Dear Michael E, Thank you for your kind words about our property. We're delighted to hear that we were able to make your stay a pleasant one, even though it was an unexpected stay. We'll be happy to welcome you back in the future if you're ever in Toronto again. Warmest regards, Priya W. Front Office Manager More 

Rhode Island
Level Contributor
254 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms were clean and staff was responsive. Restaurant and bar were closed for remodeling so services were offered in roof top meeting room. Limited menu but staff worked hard to make up for it. Interestingly restaurant staff had tenures of 15 years plus.

Helpful?
Thank KirD
Priya D, Front Office Manager at Holiday Inn Toronto International Airport, responded to this review

Dear KirD, Thank you for sharing your thoughts about our property. We're pleased to hear that you enjoyed our rooms. Our newly renovated restaurant is now open with new items on the menu. We hope you'll get a chance to check it out. We strive to be a Great Hotel Guests Love and our team sure know how to deliver... More 

ONTARIO
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was a little shabby, but the heated tiles in the bathroom were great on tired feet and the pool was very refreshing. We had a great night's sleep before flying out the next morning. Parking while we were away for 2 weeks was complimentary too!

Helpful?
Thank K_W_Ontario
Priya D, Front Office Manager at Holiday Inn Toronto International Airport, responded to this review

Dear K_W_Ontario, Thank you for your review. Glad to hear you enjoyed your time while you were here. Looking forward to seeing you again soon. Best regards, Priya W. Front Office Manager More 

Westlake Village, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Pretty impressed for an airport close hotel. Clean, friendly and very accommodating. Have stayed at others near here but they have done a nice renovation here and very happy with the room. Air con in the room is impressive and it's hot here. Highly recommend. Good job HI.

Helpful?
Thank Laserkev
Priya D, Front Office Manager at Holiday Inn Toronto International Airport, responded to this review

Dear Laserkev, We're so pleased to hear how impressed you are with our property and we look forward to seeing you again soon. Best regards, Priya W. Front Office Manager More 

Kathmandu, Nepal
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am here in Holiday Inn Hotel close to Toronto International Airport for Conference: 6th World Congress On Obesity. Staffs in reception are very helpful. Conference halls are well facilitated and staffs are very friendly. Lunch seems yummy and very nice and delicious and hygienic. Even there is renovation going on, we are never disturbed. Of course, very prime location... More 

Helpful?
Thank Prakash S
Priya D, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear Prakash S, Thank you so much for the 5 Star rating! We're so pleased to hear that you were very impressed with our property and we look forward to welcoming you back in the future. Kindest regards, Priya W. Front Office Manager More 

Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Flew in from SE Asia and glad to have a place near the airport. A local contact picked me up for a meeting ... the hotel easy for them to access. A standard Holiday Inn setting. Room was clean, and staff helpful. Breakfast buffet was on the top floor, providing a view of the airport. Not a place for a... More 

Helpful?
1 Thank William H
Priya D, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear William H, Thank you for sharing your feedback regarding your recent stay with us. Happy to hear you found our location convenient and look forward to seeing you again the next time you're in Toronto! Warmest regards, Priya W. Front Office Manager More 

Vancouver, Canada
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was going through a renovation on the exterior grounds however the rooms were spotless and quiet. I stayed in a recently renovated room on the 10th floor and everything was beautiful, great views from there. I dropped my car rental off at the airport and used the hotel shuttle to get back over to the hotel, everything went... More 

Helpful?
1 Thank pmoreto
Priya D, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear pmoreto, We are pleased to hear you had a wonderful stay with us. Looking forward to seeing you again in the near future. Best regards, Priya W. Front Office Manager More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Worst Service ever, every time what they say don't mean it. Whatever they promise have them write. 1. No Exhaust fan in bathroom, Stinks. 2. No Microwave 3. No Refrigerator 4. A/C Not properly working 5. Weak Internet 6. Bath Towels Has weird smell 7. After Room service, floor never clean 8. Attached room can hear conversations 9. Charge for... More 

Helpful?
Thank Jasmin M
Priya D, Front Office Manager at Holiday Inn Toronto International Airport, responded to this review

Dear Jasmin M, Thank you for sharing your feedback with us. We have clearly fell short in multiple areas and truly apologize for the negative experience you've had with us. We've shared your constructive comments with the necessary departments to follow up on. We hope that you'll give us another chance in the future to show you the great service... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Airport Hotel in Toronto Offers Value & Service. The Holiday Inn Toronto Airport welcomes you to our newly renovated airport hotel at Toronto International Airport (YYZ). You'll love our hotel's convenient airport shuttle, quiet, convenient location and heated bathroom floors.Guests appreciate our hotel's close proximity to the Toronto Congress Centre and International Centre, the major host for area events. Our meeting facilities are the best among Toronto airport hotels. Our 21,000 sq. ft. of conference space is now renovated and offering 20 meeting rooms with award-winning catering ready to host any event. Leisure guests love our hotel's location near Pearson Airport. Nearby attractions like Woodbine Entertainment Centre, and shopping at Sherway Gardens offer family fun. Easy access to Hwy 401,427,407 and 410 puts Toronto's world-class attractions just minutes away.Guests will enjoy dining in our newly renovated Bistro YYZ. Enjoy a wide variety of beer and wine. Workout in a 24-hour Fitness Centre or refresh yourself in large, heated indoor pool. For your next stay in Toronto, our airport hotel's associates wait to welcome you. ... more   less 

Additional Information about Holiday Inn Toronto International Airport

Address: 970 Dixon Rd, Toronto, Ontario M9W 1J9, Canada
Location: Canada > Ontario > Toronto
Price Range: $97 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Toronto International Airport 3.5*
Number of rooms: 451
Reservation Options:
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Also Known As:
Holiday Inn Toronto International Airport Hotel Toronto
Toronto Holiday Inn
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