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InterContinental Toronto Centre, an IHG Hotel

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225 Front Street West, Toronto, Ontario M5V 2X3 Canada
Lowest prices for your stay
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$305
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Free cancellation until 10/07/22
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Traveler (1348)
Room & Suite (857)
Dining (78)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 01/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Toronto Centre, an IHG Hotel
Updated 01/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 142 hotels in Toronto
Location
4.7
Cleanliness
4.5
Service
4.4
Value
4.0
Step into the lobby of the InterContinental® Toronto Centre hotel to discover a sophisticated world of modern art and shimmering glass. Our high-tech boardrooms and vast ballroom are ideal for meetings or gala events. There's easy access to the airport from Union Station and UP Express airport train, steps away to major attractions like the CN Tower and the Scotiabank Arena and Ripley's Aquarium.
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Babysitting
Parking garage
Hot tub
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Minibar
Refrigerator
On-demand movies
Radio
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, French, Spanish, Filipino and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
258Restaurantswithin 0.3 miles
40Attractionswithin 0.3 miles
3311Reviews58Q+A100Room tips
Traveler rating
  • 1,636
  • 1,128
  • 370
  • 106
  • 71
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
C L wrote a review Sep 17
1 contribution
When we got there the room we got had a temperature of 60 degrees., We tried to turn the heat up and it would not turn on. We complained to the desk and they said they world have engineering look at it. The engineering guy said he could do nothing because they were still on a summer system. But gave us a space heater which did not do much. Because of this my daughter got sick ( cough stuffy nose etc) and she had trouble sleeping the next couple of nights. Other complaints - no usb ports to charge items, Grout in bathroom shower/Bath was moldy and dirty. Decor is old. Positives, staff (housekeeping/front desk/valet) were very nice, Other note: (may not be hotel related) but the store in the hotel, beware if you buy milk from them, they sold us expired milk which I had to go back a return. Which he did not want to refund me. . Not worth 700$ a night for a premium room
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Date of stay: September 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from InterContinental Toronto Centre an IHG Property, Revenue Management at InterContinental Toronto Centre, an IHG Hotel
Responded 1 week ago
Good Morning J8026OYcI, Thank you so much for choosing The Intercontinental Toronto Centre for your recent stay. We are so sorry to hear about your experience with us. Would you kindly contact me directly? I would love to look further into your reservation as I was unable tp pull it up with your Trip Advisor account. Have a wonderful day, and we hope to hear back from you soon. Kind Regards, Michael Kashan Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Josefine N wrote a review Sep 15
1 contribution
The hotel was clean and comfortable. Michael at the front desk was kind and great to work with! I stayed for 2 nights during a business trip. The hotel was centrally located and within walking distance to some nice restaurants. Would definitely stay here again.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from InterContinental Toronto Centre an IHG Property, Revenue Management at InterContinental Toronto Centre, an IHG Hotel
Responded 1 week ago
Good Morning josefinen141, Thank you so much for choosing The Intercontinental Toronto Centre for your recent stay. We are thrilled to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Have a wonderful day. Kind Regards, Michael Kashan Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicolai K wrote a review Sep 15
1 contribution
I stayed at the "club level" and staff was amazing (Cecilia and Antoinette) - so helpful and friendly, will defintely go back. The rooms were clean and I found it super easy to work from there with all the hlp from the staff, in terms of printing documents for me etc...
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Date of stay: September 2022
Location
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from InterContinental Toronto Centre an IHG Property, Revenue Management at InterContinental Toronto Centre, an IHG Hotel
Responded 1 week ago
Good Morning 621nicolaik, Thank you so much for choosing The Intercontinental Toronto Centre for your recent stay. We are thrilled to hear you enjoyed your full experience with us, especially the wonderful serviced you received by Antoinette and Cecelia. We hope to have the pleasure of welcoming you back in the near future. Have a wonderful day. Kind Regards, Michael Kashan Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ivan B wrote a review Sep 14
Santa Monica, California2 contributions
Another amazing stay at the Intercontinental Toronto Centre. Impeccable service, tidy, functional and perfectly located for all my businesses during the TIFF. Look forward to coming here again next year. A special thanks to the team at the Club Lounge, with a deference to Cecilia and Antoinette who, to me, were the daily friendly face of the Interconti (great breakfasts there, by the way). Anna the concierge was also extremely helpful and kind, with always the right suggestions and recommendations. Couldn’t be happier.
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Date of stay: September 2022Trip type: Traveled on business
Room Tip: Try the pool and don’t forget to explore the CN Tower and surroundings.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from InterContinental Toronto Centre an IHG Property, Revenue Management at InterContinental Toronto Centre, an IHG Hotel
Responded 1 week ago
Good Morning ivanbH7646NG, Thank you so much for choosing The Intercontinental Toronto Centre for your recent stay. We are thrilled to hear you enjoyed your full experience with us, especially the amazing service you received by Anna, Cecilia, and Antoinette. We hope to have the pleasure of welcoming you back in the near future. Have a wonderful day. Kind Regards, Michael Kashan Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shia L wrote a review Sep 14
1 contribution
More than the room which was lovely. More than the food which was yummy. It was the staff. Specifically Antoinette & Cecilia On the 8th floor concierge. They were most accommodating and were so warm to my family and I. A return visit is definite as these warm people made this hotel feel like home away from home. Thank you.
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Date of stay: September 2022
Rooms
Location
Service
Trip type: Traveled on business
Room Tip: 8th floor has the best concierge I’ve ever experienced.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from InterContinental Toronto Centre an IHG Property, Revenue Management at InterContinental Toronto Centre, an IHG Hotel
Responded 1 week ago
Good Morning shial438, Thank you so much for choosing The Intercontinental Toronto Centre for your recent stay. We are thrilled to hear you enjoyed your full experience with us, especially the amazing service you received by Cecilia and Antoinette. We hope to have the pleasure of welcoming you back in the near future. Have a wonderful day. Kind Regards, Michael Kashan Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wyn G wrote a review Sep 11
Nantwich, United Kingdom108 contributions76 helpful votes
Can you believe it ??? You must pay for bottled water at this hotel despite spending close to 500 Sterling for one night, they brazenly expect you to pay for a bottle of drinking water ??? I am a platinum member of IHG and have been loyal to the brand for many years, this is going to be my last stay in an Intercontinental Hotel, such a shame but they are taking the Mickey by attempting to charge for a bottle of water, simply outrageous.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from InterContinental Toronto Centre an IHG Property, Revenue Management at InterContinental Toronto Centre, an IHG Hotel
Responded 2 weeks ago
Good Morning 766wyng, Thank you so much for choosing The Intercontinental Toronto Centre for your recent stay. We are so sorry to hear about your experience. Would you kindly contact me directly? I would love to speak further about your stay with us. Have a wonderful day. Kind Regards, Michael Kashan Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Waterloonie wrote a review Sep 9
Waterloo, Canada1355 contributions695 helpful votes
Superbly located for the convention centre, the theatre district, Roy Thomson Hall, aquarium, CN Tower and so forth. Excellent service standards. Truly comfortable bed in a large quiet room. Wifi works well. We stayed during TIFF and the location worked really well.
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Date of stay: September 2022
Rooms
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from InterContinental Toronto Centre an IHG Property, Revenue Management at InterContinental Toronto Centre, an IHG Hotel
Responded 2 weeks ago
Good Morning Waterloonie, Thank you so much for choosing The Intercontinental Toronto Centre for your recent stay. We are thrilled to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Have a wonderful day. Kind Regards, Michael Kashan Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patricia H wrote a review Aug 2022
1 contribution
Pavlos made my stay truly feel just like home. The Club Executive level is every bit relaxing and helpful. No question Pavlos wouldn't answer or problem he couldn't solve. The property has a true gem!
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Date of stay: July 2022
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from InterContinental Toronto Centre an IHG Property, Revenue Management at InterContinental Toronto Centre, an IHG Hotel
Responded 4 weeks ago
Good Afternoon Y9225UYpatriciah, Thank you so much for choosing The Intercontinental Toronto Centre for your recent stay. We are thrilled to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Have a wonderful day. Kind Regards, Michael Kashan Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JFKNS wrote a review Aug 2022
Sudbury, Canada33 contributions56 helpful votes
As with any hotel in downtown Toronto the Intercontinental Toronto doesn’t come cheap but if you’re going to stay downtown this is one of the best options location wise. Staff is incredibly friendly and professional and make you feel welcome at all times. Rooms are impeccably clean and spacious. The hotel itself is a short drive from Billy Bishop airport and walking distance to many of Toronto’s top tourist sites. Restaurant options in the downtown core are endless and the Front St location has you right in the heart beat of the city. There’s no other hotel I’d rather stay at when staying in the city.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from InterContinental Toronto Centre an IHG Property, Revenue Management at InterContinental Toronto Centre, an IHG Hotel
Responded Aug 9, 2022
Good Afternoon JKNS, Thank you so much for choosing The Intercontinental Toronto Centre for your recent stay. We are thrilled to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Have a wonderful day. Kind Regards, Michael Kashan Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lee wrote a review Aug 2022
Regina, Canada179 contributions64 helpful votes
The hotel is in a great location, close to the Rogers Centre /Tower/waterfront etc. Except for the lounge, (new hire i think) the service was excellent. The room was clean and comfortable . The hotel is right across the street from the train station so its perfect to commute to the airport. Will return to this hotel again when in Toronto.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from InterContinental Toronto Centre an IHG Property, Revenue Management at InterContinental Toronto Centre, an IHG Hotel
Responded Aug 9, 2022
Good Afternoon Leelowleelow, Thank you so much for choosing The Intercontinental Toronto Centre for your recent stay. We are thrilled to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Have a wonderful day. Kind Regards, Michael Kashan Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
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PRICE RANGE
$288 - $567 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental toronto centre hotel toronto
LOCATION
CanadaOntarioTorontoDowntown / Downtown West / Entertainment District / Waterfront Communities-The Island / CityPlace / Old Toronto
NUMBER OF ROOMS
584
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Frequently Asked Questions about InterContinental Toronto Centre, an IHG Hotel
Which popular attractions are close to InterContinental Toronto Centre, an IHG Hotel?
Nearby attractions include Ripley's Aquarium of Canada (0.1 miles), CN Tower (0.1 miles), and Royal Alexandra Theatre (0.2 miles).
What are some of the property amenities at InterContinental Toronto Centre, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Toronto Centre, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Toronto Centre, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Toronto Centre, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to InterContinental Toronto Centre, an IHG Hotel?
Conveniently located restaurants include Pai Northern Thai Kitchen, Sportsnet Grill, and Michael's on Simcoe.
Are there opportunities to exercise at InterContinental Toronto Centre, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does InterContinental Toronto Centre, an IHG Hotel have airport transportation?
Yes, InterContinental Toronto Centre, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is InterContinental Toronto Centre, an IHG Hotel located near the city center?
Yes, it is 0.04 miles away from the center of Toronto.
Are any cleaning services offered at InterContinental Toronto Centre, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Toronto Centre, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.