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InterContinental Toronto Centre, an IHG Hotel

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Traveler (1543)
Room & Suite (886)
Dining (93)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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About

#17 of 125 hotels in Toronto
Location
4.7
Cleanliness
4.5
Service
4.4
Value
4.0
Travelers' Choice
InterContinental Toronto Centre is set in the heart of the financial district in upbeat Toronto. Just steps away from the CN Tower, Scotiabank Arena, Rogers Centre, and Ripley's Aquarium, our four-diamond hotel boasts penthouse-like suites, an indoor saltwater pool, gourmet restaurant, state-of-the-art fitness centre, 8,000 sqft serene spa, and exquisite meeting spaces. Unwind at this urban oasis after a day of exploring all our vibrant city has to offer, whether here for business or leisure.
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking garage
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Iron
Minibar
Refrigerator
On-demand movies
Radio
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Harbor View
Languages Spoken
English, French, Russian, Spanish and 5 more
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

225 Front Street West, Toronto, Ontario M5V 2X3 Canada
InterContinental Toronto Centre, an IHG Hotel
4.5
3,451 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
The InterContinental Toronto Centre, an IHG Hotel, garners praise for its spacious and comfortable rooms that boast impressive views, though issues with water pressure and lighting have been noted by some. The hotel's cleanliness and well-maintained spaces receive consistent accolades, as does the excellent service, with special mentions for the concierge and Club Lounge staff. Its central location is popular for its convenience to attractions and transit. While the hotel offers a range of praised amenities and dining options, the value is generally considered reflective of the quality, despite a few pricey services. The atmosphere is often described as welcoming, though opinions on the lobby and halls may vary.
Location
Central
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
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3451Reviews59Q+A100Room tips
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susan s wrote a review Feb 22
1 contribution
I went to the restaurant for my son’s birthday and was very impressed with the service. Alex (the restaurant manager) came over to wish him a Happy Birthday; she was so lovely when she sent a complimentary birthday cake! Thank you to everyone starting with Michael at the front desk!
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Toronto Centre an IHG Property, Owner at InterContinental Toronto Centre, an IHG Hotel
Responded 5 days ago
Dear SusansE761XO, Thank you for choosing Intercontinental Toronto Centre for your son's birthday. We're are thrilled that Alex and Michael took great care of you and your family. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. I'll be sure to share your kind words with the entire team. We hope to welcome you back again soon for more memorable moments and delightful experiences. Kind Regards, Ciaran O'Dwyer Guest Relations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Atravelfan wrote a review Jun 2023
Atlanta257 contributions
Hotel's Favorite
We just completed a long weekend stay for our anniversary and had a great visit. The Intercontinental is lovely and well maintained. The staff members were all friendly and helpful. We were upgraded to a junior suite and it was large and had great views of the lake and the CN tower. The bed was comfortable and the room very clean. There was daily housekeeping with excellent attention to detail. We had access to the club lounge and the concierges there were great. Breakfast was hearty and the evening "snacks" were enough for a meal. The hotel is in downtown, easily walkable to the lake, the hockey hall of fame, the market and many restaurants. We would definitely stay here on a future Toronto visit.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from InterContinental Toronto Centre an IHG Property, Revenue Management at InterContinental Toronto Centre, an IHG Hotel
Responded Jun 21, 2023
Good Morning Atravelfan, Thank you so much for choosing The Intercontinental Toronto Centre for your recent stay. We are thrilled to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Have a wonderful day. Kind Regards, Michael Kashan Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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neil k wrote a review Feb 18
1 contribution
Amazing hospitality! Great downtown location. Great walking ! Toronto is AMAZING! Concierge was awesome! ( Kian!) friendly people.our first trip to Toronto was a success in part, due to this awesome hotel! We will be back and we will definitely comeback to this hotel! Right next to CN tower!
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Toronto Centre an IHG Property, Owner at InterContinental Toronto Centre, an IHG Hotel
Responded 1 week ago
Dear X4907QMneilk Thank you so much for sharing your wonderful feedback after your recent stay in Intercontinental Toronto Centre. Your kind words will be shared with Kian and the team to celebrate the great guest experiences we delivered. Thank you for continuing to choose Intercontinental Toronto Centre. We will look forward to having the pleasure of your company again soon. Kind Regards, Zelaiha Rahimi Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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REM wrote a review Feb 18
Sao Paulo, SP4 contributions
Excellent and very comfortable Hotel. Good location, impeccable cleanliness. Special emphasis on the attention of the team, especially Shakta in the lounge who provided us, with a friendly smile, all the assistance and help with all our requests. Thank you Shakta, you make a difference for tourists like me and my wife. We recommend this Hotel!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Toronto Centre an IHG Property, Owner at InterContinental Toronto Centre, an IHG Hotel
Responded 1 week ago
Dear Remaluf , Thank you so much for sharing your wonderful feedback after your recent stay in Intercontinental Toronto Centre. Your kind words will be shared with Shakta and the team to celebrate the great guest experiences we delivered. Thank you for continuing to choose Intercontinental Toronto Centre. We will look forward to having the pleasure of your company again soon. Kind Regards, Zelaiha Rahimi Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TeheranbornCanuck wrote a review Feb 16
Toronto, Canada507 contributions
However, the Intercontinental Toronto still does very well in many areas. From a warm, genuine welcome by Paul at check-in, large and well lit room (important to an older traveller with aging visuon) to a comfortable bed, hot shower, it was all in place. Restaurant serves a very good breakfast. A great, reasonably priced option in downtown Toronto.
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Toronto Centre an IHG Property, Owner at InterContinental Toronto Centre, an IHG Hotel
Responded 1 week ago
Dear TeheranbornCanuck, Thank you so much for sharing your wonderful feedback after your recent stay in Intercontinental Toronto Centre. Your kind words will be shared with Paul and the team to celebrate the great guest experiences we delivered. Thank you for continuing to choose Intercontinental Toronto Centre. We will look forward to having the pleasure of your company again soon. Kind Regards, Ciaran O'Dwyer Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Valdenice M wrote a review Feb 13
1 contribution
It was a very wonderful experience. The staff is very careful and, very efficient. Malak was very kind and helpful to us. The accomodations are comfortable and very enjoyable. We were delighted to be in the this hotel! ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Toronto Centre an IHG Property, Owner at InterContinental Toronto Centre, an IHG Hotel
Responded 1 week ago
Dear Valdenice M, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. I look forward to passing your feedback to Malak and the rest of the team to celebrate the great guest experiences they delivered. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Kind Regards, Ciaran O'Dwyer Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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V.C. wrote a review Feb 5
Windsor, Canada2 contributions
My recent stay at The Intercontinental Hotel was an absolute delight that surpassed all expectations. The Club Level amenities featured delectable afternoon hors d'oeuvres, a diverse and high-quality breakfast, and an exclusive honour bar with a good selection. The private check-in process was seamless. The welcome letter and lovely chocolate treat in our room were a nice surprise as well. Special thanks to Malak and Shakta for their exceptional service, adding a warm and attentive touch throughout. From the top-notch Club Level experience to the exemplary service, this hotel stands out amongst the rest. I highly recommend it for those seeking a refined and memorable retreat. I very much look forward to my next stay.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: The Club Level is worth it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Toronto Centre an IHG Property, Owner at InterContinental Toronto Centre, an IHG Hotel
Responded 3 weeks ago
Dear delicious_pi, Thank you for sharing your delightful experience at The Intercontinental Toronto Centre Hotel. We're thrilled to learn that your stay exceeded expectations, especially with our Club Level amenities, seamless check-in process, and the personal touches like the welcome letter and chocolate treat. Malak and Shakta are grateful for your special mention, and we appreciate your recognition of their exceptional service. It's wonderful to hear that our hotel stands out for its refined and memorable retreat. We eagerly await the pleasure of welcoming you back for another exceptional stay. Kind Regards, Zelaikha Rahimi Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ben G wrote a review Feb 4
1 contribution
Great hotel, very clean. The club intercontinental was very good lots of food options and amenities, Malak was particularly helpful and attentive. Room was well furnished and large. Hotel is in a prime location and easy to get to. Front of house staff were helpful.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Toronto Centre an IHG Property, Owner at InterContinental Toronto Centre, an IHG Hotel
Responded 3 weeks ago
Dear Ben G, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. Your kind comments concerning Malak and the hotel itself are greatly appreciated. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Sincerely, Kind Regards, Zelaikha Rahimi Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Calvin R wrote a review Feb 1
Conception Bay South, Canada10 contributions
Great hotel, convenient location for conference as well as restaurants. Great service, especially from Paul at the front desk, who went the extra mile, when I told him I was looking a gift for my grandson, he was able to find something for me.
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Toronto Centre an IHG Property, Owner at InterContinental Toronto Centre, an IHG Hotel
Responded 3 weeks ago
Dear Calvin, On behalf of the entire hotel team, I want to thank you for sharing your positive feedback with us following your recent stay at the Intercontinental Toronto Centre. I am delighted to read such lovely comments about Paul - we are constantly striving to deliver the best possible service to our guests, and I am really glad that we managed to make your stay memorable. I will ensure that your feedback is shared with the hotel team. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'Dwyer Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stephen B wrote a review Jan 2024
1 contribution
The entire experience from the valet parking attendant to check in and the enmities and cleanliness of the rooms was just great. The meals were very good, the service was excellent and the cost was very reasonable. We stayed on the concierge level where we were well take care of, with friendly and caring staff. We want to particularly recognize Malak. She was exceptional and truly a professional. I would highly recommend this hotel. Thank you to everyone for making our stay a truly enjoyable and memorable occasion.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Everything was very good. However, if you want the pool and the spa, they are both currently...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Toronto Centre an IHG Property, Owner at InterContinental Toronto Centre, an IHG Hotel
Responded Jan 16, 2024
Dear F8126EAstephenb, Thank you so much for sharing your wonderful feedback after your recent stay in Intercontinental Toronto Centre. I am especially happy to read that you appreciated the service provided by Malak and our dedicated hotel team. Please rest assured that your kind words will be shared with the team in its entirety. I can assure you that positive feedback such as yours is highly valued. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Kina Regards, Ciaran O'Dwyer Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$215 - $437 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental toronto centre hotel toronto
LOCATION
CanadaOntarioTorontoDowntown / Downtown West / Entertainment District / Waterfront Communities-The Island / CityPlace / Old Toronto
NUMBER OF ROOMS
584
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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INTERCONTINENTAL TORONTO CENTRE, AN IHG HOTEL - Updated 2024 Prices & Reviews (Ontario)

Frequently Asked Questions about InterContinental Toronto Centre, an IHG Hotel
Which popular attractions are close to InterContinental Toronto Centre, an IHG Hotel?
Nearby attractions include Ripley's Aquarium of Canada (0.1 miles), CN Tower (0.1 miles), and Royal Alexandra Theatre (0.2 miles).
What are some of the property amenities at InterContinental Toronto Centre, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Toronto Centre, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Toronto Centre, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Toronto Centre, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to InterContinental Toronto Centre, an IHG Hotel?
Conveniently located restaurants include Sportsnet Grill, Pai Northern Thai Kitchen, and Byblos.
Are there opportunities to exercise at InterContinental Toronto Centre, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does InterContinental Toronto Centre, an IHG Hotel have airport transportation?
Yes, InterContinental Toronto Centre, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is InterContinental Toronto Centre, an IHG Hotel located near the city center?
Yes, it is 0.04 miles away from the center of Toronto.
Are any cleaning services offered at InterContinental Toronto Centre, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Toronto Centre, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.