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370 King St West, Toronto, Ontario M5V 1J9 Canada
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Traveler (731)
Room & Suite (435)
Dining (31)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/15/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Regency Toronto
Updated 08/15/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#39 of 142 hotels in Toronto
Location
4.7
Cleanliness
4.4
Service
4.3
Value
3.9
Travelers' Choice
Stay connected and productive when you travel to our downtown Toronto hotel. Our sophisticated accommodations were created specifically with the modern traveller in mind. Discover spectacular views of downtown or the CN Tower and enjoy wonderful amenities in our contemporary guestrooms and suites. All of our rooms feature our pillow-top Hyatt Grand Beds®, ergonomic workstations with complimentary Wi-Fi, 47" LED TV with Staycast Technology. Enjoy breakfast, lunch or dinner in King Street Social Kitchen or relax in Mix Bistro Bar where you can enjoy refreshments and a light meal. Our onsite amenities also include a seasonal rooftop pool, 24-hour Stayfit gym and business centre. Due to the pandemic, some services and amenities may not be available. Please contact hotel directly for more information.
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Property amenities
Paid private parking on-site
Free internet
Outdoor pool
Fitness / spa locker rooms
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, French, Russian, Spanish and 10 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
282Restaurantswithin 0.3 miles
73Attractionswithin 0.3 miles
4221Reviews35Q+A100Room tips
Traveler rating
  • 1,861
  • 1,331
  • 620
  • 257
  • 153
Time of year
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Popular mentions
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Most Recent
mikejames2022 wrote a review Yesterday
1 contribution
Insane rate at this hotel got me: Great location Nice lobby/amenities But room itself was tiny, dark, dated, small beds, outdated technology. Sub par bathroom. Bring your own towel, as towels provided were tiny, more like size of a face cloth. Lastly paper thin walls
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
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Location
Cleanliness
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kevin D wrote a review Sep 1
10 contributions5 helpful votes
Hotel's Favorite
My (now) husband and I stayed at the Hyatt Regency for our wedding weekend. It was recommended by the venue. We didn't know what to expect, but it was convenient and close, so we booked it. We could not have been more blown away by the incredible staff. They were friendly, responsive, and went above and beyond to make sure we had what we needed, big or small. We switched rooms after the wedding, and managed to lose our marriage licence in the shuffle (oops). Rob literally helped us dig through the garbage trying to find it - all with a smile and working to minimize our stress. We managed to find it and are incredibly grateful to Rob. The check-in process was also friendly and easy - Ray checked us in and remembered us both the rest of the week. Everyone here is super kind and helpful, and genuinely wants their guests to feel as though they're taken care of and having a good time. The hotel was clean, and we were pleasantly surprised by how big and comfortable our room was. We highly recommend the Hyatt Regency!
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Amrit Cheema, Guest Services / Front Office at Hyatt Regency Toronto
Responded 2 weeks ago
Thank you for taking the time to share your feedback. I will certainly share this to the team with special to mention to Rob and Ray! Your feedback is a gift. This allows us to know where we are excelling while also looking at opportunities to improve our services and facilities, ensuring that we continuously uphold Hyatt's value of care. We are indeed delighted to know that you enjoyed your stay and we look forward to welcoming you back, probably on your anniversary? Thank you once and CONGRATULATIONS to the both of you! Sincerely yours,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ivychick425 wrote a review Sep 23
Toledo, Ohio124 contributions13 helpful votes
The location of the Hyatt Regency is fantastic - very close to the CN Tower, Central Station, and lots of great restaurants (we loved Gabby's patio half a block away). The on-site restaurant was really fantastic - way above expectations for the taste of the breakfast (no view, though, which is a slight bummer but not a big deal). The style of the rooms and lobby wasn't my exact taste, but it is cool. The staff - literally everyone I encountered - was incredibly friendly and helpful. It's nice to have a Starbucks onsite. The only big downside was only having an outdoor pool and no hot tub - it's Toronto. Why isn't it indoors? It doesn't seem a lot of properties have that within large cities, though, so it is what it is. I would return, for sure, the next time I'm in Toronto.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Carobs wrote a review Sep 20
Toronto, Canada2005 contributions65 helpful votes
The staff was extremely attentive. Parking is quite cheap compared to other big-city hotels. The room was clean and the bed was comfortable, air conditioning worked well and was quiet. Complementary water, tea, and coffee. The only annoyance was the loud music in the lobby, which made it difficult to hear the staff at check-in and departure.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ryan M wrote a review Sep 20
14 contributions3 helpful votes
Wow what a terrible property. I will start with the two only pros of this hotel. Front desk staff was friendly and the outdoor pool had nice views. Other than that a horrible, dated hotel. Dingy is the best word I could use to describe this hotel. The lobby looked like a dark Motel 6 with dated and worn out furniture. The elevators don't require a room key to get to the rooms which immediately made me unsafe. There was also only 3 elevators in use which look like they have not been updated since the hotel opened. The room was so dark, outdated and small. The carpets were all stained and the bathroom was terribly small. Hyatt should be ashamed for slapping their name on this property. Much better hotels in this area do not stay!
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Date of stay: September 2022
Value
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nelson M wrote a review Sep 19
8 contributions
+1
I was not impressed with the room's 80's / 90's setting. Small room for a king size bed. There was not a dresser but just a closet. If you are expecting great city views this is not your hotel. They need a big update. Parking was 32.00 CD per day and around the corner municipal parking was 10.00 CD per day. Staff was very friendly and helpful. It's location is great.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Park around the corner (Municipal parking), it has better rate per day.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Amrit Cheema, Guest Services / Front Office at Hyatt Regency Toronto
Responded 6 days ago
Thank you for taking the time to write your concerns regarding your last stay at the Hyatt Regency Toronto. We strive to ensure that all guests are pleased with their accommodations. I sincerely apologize for the experience you had, and in noticing the facilities were not up to your standards. This feedback is indeed a gift as it allows us to know where we are excelling while also looking at every opportunity to improve our guest services and facilities. We hope to welcome you back, giving us the chance to serve you better. Sincerely yours,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cccnsc wrote a review Sep 18
Ottawa, Canada36 contributions5 helpful votes
Lovely place to stay. Check in and out very simple. If you need parking use the directions provided on the Hotel's website as the GPS may direct you to the front of the hotel. If you are sharing the room with friends the bathroom door for the room we had is a frosted glass pocket door so not the best for privacy. Not sure if it's the same in all rooms though.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Amrit Cheema, Guest Services / Front Office at Hyatt Regency Toronto
Responded 6 days ago
Thank you for taking the time to share your feedback, and thank you for sharing the tip on driving directions. Your feedback is indeed a gift. This allows us to know where we are excelling while also looking at opportunities to improve our services and facilities, ensuring that we continuously uphold Hyatt's value of care. We are happy to know that you find the hotel lovely...and we look forward to welcoming you back. Sincerely yours,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ehensley101 wrote a review Sep 17
Los Angeles, California1 contribution
Can’t think of one thing to complain about or that I would want to see an improvement. All staff I encountered did and amazing job! Have stayed at this location many times but this time was likely the best. Great service and property.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Amrit Cheema, Guest Services / Front Office at Hyatt Regency Toronto
Responded 6 days ago
Thank you for taking the time to share your feedback. I will certainly share your commendations to the team! Your feedback is indeed a gift. This allows us to know where we are excelling while also looking at opportunities to improve our services and facilities, ensuring that we continuously uphold Hyatt's value of care. We are indeed delighted to know that you enjoyed your stay and we look forward to welcoming you back. Sincerely yours,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Neilia S wrote a review Sep 16
Thornhill, Canada1 contribution
I enjoyed some things about my stay--the pool was very warm and I was grateful it was open past Labour Day. I enjoyed having a Starbucks as well as a bar and breakfast buffet. I am not satisfied with the accessiblity as the locatioion has stairs leading in at two entrances and a lift that only works if you call security. There was no bell person to help upon arrival this way and I struggled to get in with my bag. The breakfast is expensive but very good. The lobby is pleasant with lots of seating and a pond with fish. I was there to cover TIFF as a journalist so it was very busy--not as it would normally be. I would stay again. Especially if the prices go down as they are too high at present. The housekeeping was the best I have had during Covid. They met my needs and cleaned when I was out in the afternoon.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Amrit Cheema, Guest Services / Front Office at Hyatt Regency Toronto
Responded 6 days ago
Thank you for taking the time to share your feedback. I will certainly share this to the team, with special mention to the Housekeeping team. Your feedback is a gift. This allows us to know where we are excelling while also looking at opportunities to improve our services and facilities, ensuring that we continuously uphold Hyatt's value of care. We are delighted to know that you enjoyed your stay and we look forward to welcoming you back. Sincerely yours,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sdcurrie14 wrote a review Sep 12
Winnipeg, Canada1 contribution
Very nice hotel . Recieved very good service with checking in and then assistance regarding parking. The TIFF had just started and even though we were attending as went for another event the area around the hotel had a fun and energetic vibe. Very central to everything. We would definitely stay again !
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Amrit Cheema, Guest Services / Front Office at Hyatt Regency Toronto
Responded 6 days ago
Thank you for taking the time to share your feedback. I will certainly share your commendations to the team! Your feedback is indeed a gift. This allows us to know where we are excelling while also looking at opportunities to improve our services and facilities, ensuring that we continuously uphold Hyatt's value of care. We are indeed delighted to know that you enjoyed your stay, surely TIFF 2022 made a lot of difference in the excitement and vibrancy of the city! Thank you once again, and we look forward to welcoming you back in the near future! Sincerely yours,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
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PRICE RANGE
$240 - $540 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency toronto hotel toronto, toronto hyatt regency, holiday inn toronto
LOCATION
CanadaOntarioTorontoDowntown / Downtown West / Entertainment District / Waterfront Communities-The Island / Old Toronto
NUMBER OF ROOMS
394
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Frequently Asked Questions about Hyatt Regency Toronto
Which popular attractions are close to Hyatt Regency Toronto?
Nearby attractions include Royal Alexandra Theatre (0.2 miles), Toronto Symphony Orchestra (0.3 miles), and Princess of Wales Theatre (0.1 miles).
What are some of the property amenities at Hyatt Regency Toronto?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a spa.
Which room amenities are available at Hyatt Regency Toronto?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency Toronto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Toronto?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Hyatt Regency Toronto?
Conveniently located restaurants include ALO RESTAURANT, Pai Northern Thai Kitchen, and Sportsnet Grill.
Are there opportunities to exercise at Hyatt Regency Toronto?
Yes, guests have access to an outdoor pool and locker rooms available in the fitness center during their stay.
Is Hyatt Regency Toronto located near the city center?
Yes, it is 0.3 miles away from the center of Toronto.
Are any cleaning services offered at Hyatt Regency Toronto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Regency Toronto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Regency Toronto offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.