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Glen Grove Suites at The Maple Leaf

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390 Queens Quay West, Toronto, Ontario M5V 3A6, Canada
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28 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Naperville, Illinois
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Its a apartment building for the sub 30 crowd. Smelly hallway, carpet stained, furniture seen better days. I would rather stay in a hotel with amenities or an apertment style hotel. This is more of a vrbo type experience

Helpful?
Thank jollermd
Sudbury, Canada
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 10, 2016

This property is in a great location, just a 5-10 walk to the Roger's Center. The suites have great views of the lakefront and it is nice to have space. I stayed in a two bedroom with two coworkers and we were all able to have our own sleeping space.(there was a small den that fit the cot) Being able... More 

Helpful?
1 Thank ter2006
Glengrove, General Manager at Glen Grove Suites at The Maple Leaf, responded to this review

Dear Guest, Thank you for your feedback. We appreciate your comments regarding the size of our unit and the location. Your feedback about the checkin process not being very clear has been noted and we are now taking additional measures to simplify the process. Thank you once again for your comments. Warm regards, Brian Pereira General Manager More 

Leamington, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 10, 2016 via mobile

We thought we would stay here because we wanted to be near to the Rogers Centre for this weekend's Blue Jays games. This property is directly across the street. However after walking into the hallways of this place, there was NO way I would have let my family stay in here. The smell was unbearable. So we decided to stay... More 

Helpful?
3 Thank Djtravel01
Glengrove, General Manager at Glen Grove Suites at The Maple Leaf, responded to this review

Dear Guest, Thank you your comments. We are aware that the building hallways were being painted during the time of your stay and that may be what you're referring to. We sincerely apologize for your experience. As for alternative suites, we are always open to moving guests in situations such as these. However, all of our units were completely occupied... More 

Travelers are raving about these Toronto hotels

Hannover, Germany
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 20, 2015

At first it looks nice, but the Apartment was very, very dirty. All things: carpet - extremly dirty, seats, couch, and the bedspread has a lot of undefined dirty dark spots. The bathroom moldy. On request by Service the Apartment was cleaned, but it needs a complete renovation. The Service was reachable, a change impossible. We stay 3 Days, it... More 

Helpful?
2 Thank joachimklein
Glengrove, General Manager at Glen Grove Suites at The Maple Leaf, responded to this review

Dear Guest, We appreciate your feedback. That said, you will be pleased to know that all carpets from the living rooms all of our units have been removed and we now have brand new laminate flooring in all our units. Regards, Brian Pereira General Manager More 

Stirling
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 30, 2015

Been to Toronto quite a few times and have normally stayed more into the city centre, decided to stay here which is right on the lake front and so glad that we did. The views from the apartment are simply stunning with direct views of the CN Tower, baseball stadium and partial lake view. The area where the apartment is... More 

Helpful?
3 Thank mccallum55
Glengrove, General Manager at Glen Grove Suites at The Maple Leaf, responded to this review

Thank you for your accurate and complimentary review of our property. The views of the lake and the downtown skyline are terrific and we're glad you found them to your satisfaction. The construction is temporary and will be over soon. Rest assured, we remain at your service to ensure your stay is comfortable the next time you visit Toronto. Warm... More 

Georgia
Level Contributor
200 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed September 5, 2015

Stayed here in August 2015, primarily went to Toronto for 3 baseball games. The suites are located right on the newly revamped waterfront and adjacent to the Rogers Centre. We were on the 8th floor with a wonderful view of the waterfront and islands just outside the city. The suite had two bedrooms, one bath, living room and kitchen as... More 

Helpful?
1 Thank GAretiree
Glengrove, General Manager at Glen Grove Suites at The Maple Leaf, responded to this review

Dear Guest, Thank you for taking the time to review the Glengrove at Maple Leaf. The downtown location and the views of Lake Ontario are a definite plus among our guests. And you're right - this isn't a hotel. It's much better than that considering the level of amenities available. Thank you once again and we look forward to you... More 

Peterborough, England, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 1, 2015

We stayed here in August for our first visit to Toronto, and were delighted with the quality of the apartment and the location. The apartment we rented was well furnished and has all the amenities you should need for a short stay with a fully equipped kitchenette, cable TV, and air-con. The complex has a gym ,a laundry, a roof... More 

Helpful?
1 Thank fendad
Glengrove, General Manager at Glen Grove Suites at The Maple Leaf, responded to this review

Dear Guest, Thank you so much for the spectacular review. We are delighted that you found everything you expected from us and that the location worked for you. We look forward to welcoming you and your family on your next visit. Warm regards, Brian Pereira General Manager More 

Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 14, 2015

A business colleague, duped by Glen Grove Suites at the Maple Leaf's deliberately misleading online photos, booked a two-bedroom apartment for our stay during a June 2015 convention. There was no online mention of the fact that the address listed is on an active construction site and that the building is inaccessible from the ground floor. Signs on the wire... More 

Helpful?
3 Thank Candace A
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 14, 2015 via mobile

The hotel was absolutely amazing the quality of the room was extraordinary great price and no complaints when my friends and I had music loud. For two days it felt like it was our apartment. They had their own pots and pans knives forks spoons as well as a microwave stove kitchen.

Helpful?
1 Thank -xomelodyy
Glengrove, General Manager at Glen Grove Suites at The Maple Leaf, responded to this review

Dear Guest, Thank for the wonderful review. We appreciate that the suite was to your satisfaction and you got the "at home" feeling. We strive to give our guests exactly that feeling when they walk into any of our suites. We look forward to welcoming you to the Glengrove on your next visit. Warm regards, Brian Pereira General MaAnager More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 14, 2014

Ordinary apartment, which is acceptable for families and to whom want a very good localization. the front desk service is poor and the common areas are not well preserved. This is an apartment without any service, so you will just receive the keys and have to manage everything by youself

Helpful?
4 Thank Guido M
Glengrove, General Manager at Glen Grove Suites at The Maple Leaf, responded to this review

Dear Guido, Thank you for your review. Our amenities design is based on "furnished apartment" style rather than "hotel" style and as you correctly observed - these are designed for guests who are budget and comfort oriented. We focus on the location and our suite amenities are designed to make our guests as comfortable as possible. Warm regards, Brian Pereira... More 

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Staying in Downtown West

Neighborhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Services
  • Business Center with Internet Access

Additional Information about Glen Grove Suites at The Maple Leaf

Address: 390 Queens Quay West, Toronto, Ontario M5V 3A6, Canada
Location: Canada > Ontario > Toronto > Downtown West
Price Range: $108 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Glen Grove Suites at The Maple Leaf 3.5*
Number of rooms: 6
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