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Victoria Inn

555 Arthur Street West, Thunder Bay, Ontario P7E 5R5, Canada
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234 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Kids loved the pool. Too bad we didn't know the slide was only open 5 to 10 during the week. We liked the texting front desk option. It was very efficient. Rooms were clean, however the bathroom was small and hard to close door without going around the toilet so we often left the door open . Temperature of room... More 

Helpful?
Thank Lee Ann C
Parry Sound, Canada
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Bed and room were very comfortable and clean and room very good value. Our main complaint was that the toilet dripped non-stop for the 4 days we were there; we reported it twice, but nothing was done nor did we get any feed-back on why they couldn't fix the problem. We didn't report (but should have) the finicky lamp which... More 

Helpful?
Thank Dorothy S
OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello Dorothy S, Thank you for the kind review. We do work very hard to keep the hotel clean and well presented and it is nice you noticed. Please send me a private email with your room number if you can and i will follow up personally to make sure corrective action was taken with the drip. rayn@vicinn.com R.N. More 

edmonton
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Pretty big hotel with a large pool in the centre. Kids had a great time in the pool and there are lifeguards on site. Interior rooms have glass wall facing pool which I would avoid if planning on sleeping during pool hours as the room is vented to the pool area. Rooms were clean and decent sized would stay here... More 

Helpful?
Thank lmok
OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello Imok, Thank you for the great review, The life guards are well received by our guests and it is nice they are appreciated. The pool is busy and sometimes it does get loud but mostly on the weekends. We hope you do come back, R.N. More 

Ottawa, Canada
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Was here for the week on business and it was a great experience. Did have a bit of a hickup when I first arrived as my original room did not have clean sheets on the bed (hair everywhere - can you say EW!). But the hotel staff was incredibly accommodating and upgraded me to a suite for no extra charge.... More 

Helpful?
Thank heatherpeterson36
OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello heatherpeterson36 Thank you for the kind review, I do apologize for the concern at check in and i am well pleased that the staff were able to accommodate you with a complimentary upgrade. We are also pleased that you enjoyed your time in Chicago Joes. A week at a hotel is a long time and I am glad that... More 

Vancouver
Level Contributor
6 reviews
5 hotel reviews
2 of 5 stars Reviewed 1 week ago

Terrible customer service & care!! was humiliated by front desk staff because i asked about the free advertised breakfast & hot room due to it being a pool view room with windows only on one side. Front desk person said there was nothing he could do about the extreme heat & humidity, then berated me in front of other guests.... More 

Helpful?
Thank rozc66
OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello rozc66 Thank you for reviewing our property. Your comments are concerning and will be addressed. We do pride ourselves in the level of service our staff strive to provide. Your concern for service and care from our guest service attendant will be addressed. We did have an unscheduled repair to our chiller yesterday which should have been communicated to... More 

Travelers are raving about these Thunder Bay hotels

Ottawa, Canada
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for one night on our way through town. Easy to find from the highway. Close to many restaurants and stores. The pool and waterslide were great. My kid spent two hours in there getting all her energy out after a day in the car. Worth the money right there!!! We were offered one room, but the a/c... More 

Helpful?
Thank Victoria P
OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello Victoria P Thank you for the review of our property. I am glad you enjoyed the hotel and would return when back in Thunder Bay. Our Mattresses are Simmons Beauty rest pillow top sets and we normally get great comments about our beds. If you let me know which room you were in I can go and check the... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We arrived at the Victoria Inn and after a prompt check in we were surprised to receive a phone call to see that every thing was good with the room. Room is clean, spacious but a little tired though well maintained. The complimentary breakfast is quite sufficient for the day's start. Pool and water slide area is lifeguard patrolled. It... More 

Helpful?
Thank Akkaydrah
OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello Akkaydrah, Thank you for the great review. We are well pleased that you found your accommodations and especially our level of service to have met your expectations. I hope we will see you again when back in Thunder Bay. R.N. More 

Caledon, Canada
Level Contributor
110 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel seems a bit older, but was still in decent shape. Check in was very fast and professional. Room was comfortable and clean. Bed was comfy. I was placed in the quiet section, which was indeed quiet, especially considering the hotel seemed busy with a conference or two. I didn't try the pool and water slide, but I can... More 

Helpful?
Thank DaveandBeverley
OntarioRay74, General Manager at Victoria Inn, responded to this review

Thank you for the kind review. We are indeed a older property however have completed renovations in our public areas, restaurant, pool area, banquet space, and guestrooms. We hope to see you again when you are back in Thunder Bay, R.N. More 

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed 4 weeks ago

This was our second stay at the Victoria Inn. Given that I have only been to Thunder Bay twice, they are running 100% with me...and they did not disappoint. The interaction with the hotel staff was excellent as they seemed to strive to please when I contacted them at least three different times for requests ranging from reservation booking to... More 

Helpful?
Thank TravelingSince1969
Miramichi, Canada
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 6, 2016

My husband, three year old son, and I stayed here while relocating from New Brunswick to Alberta. We chose this hotel due to the pool - the waterslide looked like fun for my husband and the wading pool sounded great for my son. Unfortunately, the pool did not go as well as planned as my son was upset that he... More 

Helpful?
Thank jennifer135
OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello Jennifer135 Thank you for the great review. I am happy to say that we are working with a lighting contractor now to replace all of the lighting in the guestroom corridors. I hope that you stay with us again when passing through Thunder Bay R.N More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Victoria Inn

Address: 555 Arthur Street West, Thunder Bay, Ontario P7E 5R5, Canada
Location: Canada > Ontario > Thunder Bay
Price Range: $98 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Victoria Inn 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Victoria Hotel Thunder Bay
Victoria Inn Thunder Bay, Ontario
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