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The Bruce Hotel

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (166)
Dining (44)
Room & Suite (37)

About

#1 of 17 hotels in Stratford
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Experience exceptional service in a luxurious setting just steps from the Stratford Festival Theatre.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free parking
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Room service
Banquet Room
Business Center with Internet Access
Concierge
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Great View
236Reviews
4Q+A
65Room tips
Traveler rating
  • 214
  • 18
  • 2
  • 1
  • 1
Time of year
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Popular mentions
Went to The Bruce last weekend to enjoy a girls getaway with my family. I thought that the hotel was beautiful with great attention to detail and loved the little touches. I booked two rooms and paid for the 3 course meal during booking which I really regret. The restaurant staff were not friendly, at least to our table, from the time we were sat through the entire experience. I ended up asking for a new menu as nobody wanted to eat what was on the 3 course dinner selection. I wish I would have checked the menu prior to booking the dinner as I probably would have gone elsewhere to eat. Regardless, we ended up getting the lounge menu and paying again for dinner. Breakfast was a better experience, at least the hostess was friendly when she sat us and the food was excellent, however the server again was not very good. For example, condiments were not brought until meal was over, she brought fresh coffee after our meal was over, etc. It was just surprising to all of us that such a beautiful hotel with such amazing attention to detail would be so lax in the restaurant. I am not sure if I would stay here again due to the cost of paying for two meals and only eating one for 5 people or if I would just stay at the best western down the road.
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+1
This was our second stay at The Bruce Hotel. We have tried several other hotels in Stratford during the Festival Season, however The Bruce is in a class by itself. The setting is lovely and quiet, yet you are a five minute walk from the main Festival Theatre. The service is uncompromising - if you want something, they will get it for you! The owner, Jennifer Birmingham, showed us to our room on this visit and her pride and enthusiasm is very evident! The rooms are spacious, welcoming and equipped with everything you'd need or want. Liesa Hartman and her restaurant team are terrific and personable. And the food is always wonderful! We can't say enough about The Bruce and we highly recommend it if you are visiting Stratford!
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The main dining room was not open, so we ate in the bar/lounge. The good wife had trout rillettes and I had the mushroom soup. Both were okay. The trout might have been better had it been warmed up and the soup needed more mushroom flavour. We both had the steak frites. The frites were very good, but the steak was somewhat chewy. The highlight of the evening was a cheese board that was paired with what remained of the bottle of red wine. All the cheeses were very good as were the fruit, nuts, honey and baguette that accompanied them. Service was spot on.
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+1
I stayed this past Sunday and words can’t even describe how awesome our stay was. It was a quick trip as I had to work Monday night but it was the perfect little getaway. The Bruce Hotel is truly one of a kind. The little details were mind blowing. From the mosaic tiles in the bathroom to the welcome amenities, every detail is so well thought out. Please passalong my personal thanks to Meagan who was a great host. I have to say, there aren’t many hotels who choose to “do it right”. Many get caught up in the dollars and cents instead of looking at the big picture which is the overall experience you have to offer. Furthermore, training your staff and achieving a high level of dedication to service is not an easy task. The Bruce experience is one of a kind. Kudos to you and your team for staying true to what Hospitality was truly meant to be. I look forward to indulging year after year at the Bruce Hotel.
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Response from BruceHotelStratford, Reception at The Bruce Hotel
Responded Apr 23, 2019
Thank you Ms. Sterling! Your kind review is very much appreciated. We look forward to welcoming you back soon.
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From the moment we were greeted at check in, to the moment we left, the customer service was top notch. The hotel is beautiful, rooms are huge, bathrooms are the nicest I have ever experienced in a hotel. The pools were spotlessly clean. The hotel staff go out of their way to make your stay the best ever. The small touches like snacks in the room, complimentary water, the evening turn down service - it was all great. We ate in the lounge, had wine and some fantastic charcuterie and cheese. It was all excellent. The breakfast was also superb, a variety of choices on offer. We will definitely be back for a return trip later this year.
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Response from BruceHotelStratford, Reception at The Bruce Hotel
Responded Apr 14, 2019
Thank you for your kind review. We work hard to give our guests the best possible experience. We look forward to seeing you again soon!
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PRICE RANGE
$334 - $452 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioStratford
NUMBER OF ROOMS
25
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