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The Parlour Inn

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328 Reviews from our TripAdvisor Community

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Showing 326: English reviews
Elmira, Ontario, Canada
Level Contributor
130 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We got there prior to going to a play. There were ten of us without a reservation and Valrie seated us all together in a private room. She was very efficient and friendly. Honestly, my wife and I ordered the prime rib and they were the "small" ones at 9 oz. We were pleasantly surprised at how large they were...I... More 

Helpful?
Thank DrDanHolt
Michael E, General Manager at The Parlour Inn, responded to this review

Dear DrDanHolt, Thank you for your dining review. Prime Rib is one of our specialties here at the Parlour and we are so very happy you enjoyed your dining experience with us. Valerie is a key team member and she is a joy to have working in the Parlour dining room. We look forward to you retuning to dine with... More 

Troy, Michigan
Level Contributor
119 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The service is exceptional because the staff is well trained. Roses in rooms at turn down. The food at the restaurant and pub are simply delicious and lovingly presented. Free shuttle to the plays is prompt and friendly. There are three drivers so no issues.

Helpful?
Thank Cheryl C
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Cheryl C, Thank you for your wonderful notes and kind words. I have shared them with the rest of the team. Wishing you a wonderful year to come and we hope to see you again next season. Kindest regards, Michael Ewart General Manager More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My husband and I stopped at the Parlour Restaurant for a late lunch/early supper a couple of weeks ago. We chose this particular restaurant as we have been here before, enjoyed their patio and great meals. Also it is the only place where I'm aware of being able to get Pavlova for dessert. As the weather seemed iffy we decided... More 

Helpful?
Thank QueeniePink
Michael E, General Manager at The Parlour Inn, responded to this review

Dear QueeniePink, Thank you for your wonderful review of the Parlour Inn. I will be sharing your comments with the Kitchen and with the service team. Meghan is a delight to have around and I am proud of her everyday she works. Our in house pastry Chef has been with the company for quite some time and your not the... More 

Ontario, Canada
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We visit Stratford annually for the Festival. This was our first time staying at this establishment. From the moment you walk into the reception the professionalism of the staff and the attention to details is evident. We had forgotten a phone charger and the receptions' collection of chargers didn't have one that fit. The manager went downstairs to the office... More 

Helpful?
Thank Sonny M
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Sonny M, Thank you for your delightful review and kind words. I am so proud of the team I have here and I am also proud of their exceptional knack for customer service. I will be sure to share your review and comments with the entire Parlour team. We are excited that you have already booked with us for... More 

Mississauga, Canada
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago

After enjoying a wonderful musical matinee, a highlight of our trip to Stratford was dinner at The Parlour Inn. It's a beautiful, historic building with great ambience and décor. The food was delicious. It isn't our first time there and won't be our last. We'd like to send special kudos to the lovely Meghan, our server. She was delightful, professional... More 

Helpful?
Thank Katie M
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Ms. Moyer, Thank you for your reviewing your dining experience. Meghan is an asset to our dining room and I will be sure to share your comments with her. We are delighted that a highlight of your trip is dining with us. We look forward to welcoming you back for many years to come. Kindest regards, Michael Ewart General... More 

Winnipeg, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Great rooms and services - restaurant on premises and shuttle to and from festival events. Friendly staff and quiet rooms, walking distance to everything downtown, including one of the theatres connected with the Festival.

Helpful?
Thank eechrst
Michael E, General Manager at The Parlour Inn, responded to this review

Dear eechrst, Thank you for your kind words and review. Michael Ewart General Manager The Parlour Inn More 

London, Ontario, Canada
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed my fish lunch today with an Italian Pinot Grigio followed by dessert which was crème caramel with a fruit compote. My server was very friendly and provided excellent service. I usually lunch here annually and always enjoy it. One of the benefits of having lunch in this location is that parking is provided. Stratford at this time of year... More 

Helpful?
Thank Pat N
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Pat N, Thank you for your review of The Parlour Inn. We are so lucky to have the large parking space that we do, especially in the downtown core. We are delighted that you enjoyed your annual lunch visit with us and we look forward to you returning again next year. Kindest regards, Michael Ewart General Manager The Parlour... More 

Toronto, Canada
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is an excellent place to stay if you are visiting Stratford for the (Shakespeare) festival. Located right downtown you can walk to one of the festival's theatres and most of the downtown restaurants and shops. The rooms were new and in excellent condition. The beds were comfortable. Bathrooms had an oversized tub/jacuzzi. Complimentary coffee, water bottles, and turndown... More 

Helpful?
Thank Xmtler
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Xmtler, Thank you for your kind words and your review that I have shared with the team. We are very fortunate to have all the guests that we do, but even more fortunate to have guests like yourself write reviews like the one you just did. We look forward to having you return to stay with us on your... More 

Toronto
Level Contributor
192 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Being part of the group that includes Pillar and Post and others in Niagara on the Lake, the Parlour Inn is not among the cheapest offerings in Stratford, but we found it among the most comfortable in terms of teh suites, accessibility, attentive staff and convenience. Literally down the street from the 2 restaurant strips and 2 of the theatres,... More 

Helpful?
Thank Tony L
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Tony L, Thank you for your review of the Parlour Inn and we are delighted that you enjoyed your stay with us. We do appreciate you stating that we are the Best Stay in Town that you have had. We do look forward to you returning to stay with us in the future. Our dining room does fill quite... More 

Montreal, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We spent three days at The Parlour Inn for the Shakespeare Festival and we couldn't have picked a better place. Very well-situated, we parked the car the whole week-end and walked around downtown. Staff is very accommodating and eager to help. Room was small with a sloping floor but well decorated and kept clean. Beautiful dining room along with patio,... More 

Helpful?
1 Thank Humoristix
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Humoristix, Like all of the other positive reviews on Tripadvisor these are the kind of reviews we as managers like to receive. I am so very happy that you enjoyed your time staying with us, and I have shared your comments with the team. Daniel and Meghan are great assets to the company and I feel lucky to have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Welcome to The Parlour Inn !Downtown. This historic property is located in the heart of the downtown and just minutes away from Stratford's business parks, Stratford festival theatres and adjacent to the University of Waterloo Stratford Campus. Fantastic dining room and gastro-pub on site. Meeting and conference rooms available. ... more   less 

Additional Information about The Parlour Inn

Address: 101 Wellington St, Stratford, Ontario N5A 2L4, Canada (Formerly BEST WESTERN PLUS The Parlour Historic Inn & Suites)
Location: Canada > Ontario > Stratford
Price Range: $120 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Parlour Inn 3.5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Best Western Plus The Parlour Historic Hotel Stratford
Best Western Stratford
Stratford Best Western
The Parlour Inn Stratford, Ontario
Hotel Style:
#4 Romantic Hotel in Stratford
#5 Family Hotel in Stratford
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