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The Parlour Inn

Certificate of Excellence
Hotel website
101 Wellington St, Stratford, Ontario N5A 4H3, Canada (Formerly BEST WESTERN PLUS The Parlour Historic Inn & Suites)
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310 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Wonderful check-in/ out experience. Knowledgable staff that are willing to go the extra mile! Our room was beautiful and very clean. The charm and quality of the Parlour Inn is what keeps my husband and I coming back! We highly recommend staying here.

Helpful?
Thank hjw634
Michael E, General Manager at The Parlour Inn, responded to this review

Dear hjw634, Thank you for your feedback and we look forward to seeing you during your continual visits to Stratford. You continue to be part of the Vintage Hotel, Parlour Inn family from your first visit onward. Kindest regards, Michael Ewart General Manager More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

We attended the Parlour in for lunch while out in Stratford. Found by seeking out parking, we were very pleased with the service. Paige our waitress was incredibly patient and accommodating to my grandmother who insisted on asking about the heritage of Stratford. Moments were shared together and we felt so welcomed. The meal was lovely, great portion sizes, that... More 

Helpful?
Thank Jessica S
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Jessica S, Thank you for your review of The Parlour Inn. Paige is very much an asset to this property. There is a vast amount of rich history in Stratford, and there is always a story or a question on the heritage of several places in Stratford including the Parlour Inn and it's wonderful when people can share memories... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

The Parlour Inn well exceeded my expectations. This was our first stay at The Parlour Inn even though we have visited Stratford several times before. Our suite was spacious and very nice. The location in downtown Stratford was very convenient for restaurants and shopping, as well as being close to the Avon Theatre. The daily breakfast package offered to guests... More 

Helpful?
Thank Michelle F
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Michelle F, Thank you for your wonderful feedback. I am pleased that we exceeded your expectations. The weather was splendid during your visit and that always helps to be able to enjoy being out on our patio for drinks. Thank you recommending us, we look forward to having you return to stay with us for many years to come.... More 

Stratford, Canada
1 review
1 of 5 stars Reviewed 1 week ago

terrible food, terrible service, skip this restaurant. servers need to be trained more. very unimpressed, cold food, mediocre breakfast service. dirty tables, dirty glasses. will never return to this establishment

Helpful?
Thank jamie s
Toronto, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our third annual stay at the Parlour Inn. I was impressed with the number of great staff who we remembered from last year. We stayed in our favourite king suite and enjoyed the cool luxury and surroundings on a very hot week. Dining at the Inn is a pleasure. Eggs Benedict is a dish that I love and... More 

Helpful?
Thank 225douglas
Michael E, General Manager at The Parlour Inn, responded to this review

Dear 225douglas, Thank you kindly for your splendid review of The Parlour Inn. We are delighted that you have enjoyed your visits with us, and we do look forward to your returning next year and for many years to come. I am very proud of the staff I have here at the Inn and I will ensure to pass these... More 

Ann Arbor, Michigan
Level Contributor
119 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Seemingly endlessly searching for that just-right place to stay in Stratford, my wife and I stayed for 3 nights at The Parlour Inn in June 2016. The building is groovy. Parking is convenient. The front desk staff are variably very nice or somewhat morose. The room was OK. The room air conditioner at night sounded like an on-and-off freight train.... More 

Helpful?
Thank Ob3ron
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Ob3ron, Thank you kindly for your review and your feedback. It's information like that which you have provided us that helps us to fine tune our operations for the future. We do hope that you will change your mind and return to stay with us on future visits to Stratford. Kindest regards, Michael Ewart General Manager More 

Toronto, Ontario
Level Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a beautiful historic site. Service was very good, restaurant on site was very good. The room was nice and clean, well furnished. We really liked it. The only downside is the bathroom - it is very small and awkward - it had an odd, small layout - truly difficult to maneuver. It was a traditional room. There was... More 

Helpful?
Thank KatarinaAdventures
Michael E, General Manager at The Parlour Inn, responded to this review

Dear KatarinaAdventures, Thank you kindly for your review. Your feedback is very much appreciated. I believe the outlet and lamp in your room are turned on by a switch as you enter the room and the lamp should have already been on the "on" position. I am sorry for the confusion but it is something I will have Maintenance immediately... More 

Mississauga, Canada
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Once again, we recently dined at the Parlour Inn. We keep comin g back because we get the very best "fish-n-chips". A generous (single or double) portion of haddock with a very thin and crusty beer batter. It is mouth-watering. The desserts are a delight. In addition, it is worth having a good look-round. The inn was built in 1871,... More 

Helpful?
Thank Audrey J
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Audrey J, Thank you for your review. I must agree our "fish-n-chips" are one of our biggest sellers because they are the best. We are delighted that you came back this year and we look forward to you returning later in the summer. Kindest regards, Michael Ewart General Manager More 

St. John's, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I recommend this wonderful hotel for the building itself, the service, the friendliness and the food. It is a perfect place to stay in a perfect town of theatrical extravaganza. The staff at the desk, in the lounge and the kitchen will do everything they can to assist you. Parts of the hotel have gorgeous tin ceilings, etched glass windows... More 

Helpful?
Thank NannieE
Michael E, General Manager at The Parlour Inn, responded to this review

Dear NannieE, Thank you for your score and the great comments you have provided. We look forward to having you return to stay with us in the near future. Kindest regards, Michael Ewart General Manager More 

Oakville, ON, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Thank you to the staff at the Parlour Inn who catered to us and two couples overnight, June 22. From April who looked after us at lunch and for pre-dinner drinks on the patio, delivering my paper to the room, to the delightful driver of the shuttle who coped with our craziness to the servers in the dining room, Tamara... More 

Helpful?
Thank ginger4406
Michael E, General Manager at The Parlour Inn, responded to this review

Dear ginger4406, Thank you for your kind words and wonderful review, it is very much appreciated. I will pass on the comments to the entire staff, but especially Tamara and Christine. We look forward to having you return to stay with us during your future visits to Stratford. Kindest regards, Michael Ewart General Manager More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Welcome to The Parlour Inn !Downtown. This historic property is located in the heart of the downtown and just minutes away from Stratford's business parks, Stratford festival theatres and adjacent to the University of Waterloo Stratford Campus. Fantastic dining room and gastro-pub on site. Meeting and conference rooms available. ... more   less 

Additional Information about The Parlour Inn

Address: 101 Wellington St, Stratford, Ontario N5A 4H3, Canada (Formerly BEST WESTERN PLUS The Parlour Historic Inn & Suites)
Location: Canada > Ontario > Stratford
Price Range: $133 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Parlour Inn 3.5*
Number of rooms: 28
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Also Known As:
Best Western Plus The Parlour Historic Hotel Stratford
Best Western Stratford
Stratford Best Western
The Parlour Inn Stratford, Ontario
Hotel Style:
#4 Romantic Hotel in Stratford
#5 Family Hotel in Stratford
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