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Holiday Inn Hotel & Suites St. Catharines Conference Centre

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Holiday Inn Hotel & Suites St. Catharines Conference Centre
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265 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Tokyo, Japan
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Because of some changes in plans we ended up staying at the holiday inn for 2 weeks. It was ok at first but as we stayed longer the housekeeping nearly stopped. We had to request everything twice. The 6th floor bar is fun. The restaurant is pretty gloomy so even with the kids free breakfasts we skipped after the first... More 

Helpful?
Thank Tessios
Spring Y, Front Desk Supervisor at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Guest, Thank you for your honest review of your stay with us. We do always value our guest feed back as it helps us to know where we can still grow an improve. I have passed the proper department heads your comments so they can be addressed. We do hope you will give us the opportunity to improve on... More 

Ottawa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I tried to book with our alumni group but found myself with an online reservation that was much more expensive than I had expected. My wife was surprised and upset to overpay for our room, and advised the front desk agent during our check in. We then spoke to Spring, the manager, who was sympathetic and asked me to contact... More 

Helpful?
Thank HonestlyOttawa
Spring Y, Front Desk Supervisor at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Guest, Thank you for taking the time to post your review of your recent stay with us. We do apologize for the issue you ran into while booking your reservation. It was our pleasure to assist you in correcting the situation so you could enjoy your stay and your reunion. We invite you to call us directly at 905-704-5644... More 

Alliston, Canada
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked 2 rooms here for my business partner and I this past weekend. Hotel say free WIFI but they actually charge a Facility Fee, which covers the wifi and long distance calling. Rooms was not cleaned everyday as they actually skip both of us until I complained after being out for most of the day. Hotel is very busy during... More 

Helpful?
Thank County_FC
St. Catharines, Canada
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Front desk staff very friendly and helpful upon arrival. Arrived early and was found a room so I could get in and relax. Close to lots of food and drink spots. Ten minute walk to downtown. Great sport for a grape and wine hideaway. Would recommend 100%

Helpful?
Thank Matthew F
Flint, mi
Level Contributor
1,080 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 520 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife booked this hotel on Priceline by bidding the three star hotel in St. Catherines. We got this place for an amazingly low price. I was concerned about the "resort fee schedule" at the front desk but we were relieved to find out that Priceline guests are not charged any of these fees. We got a room on the... More 

Helpful?
Thank flintjarvis
Calgary, Ab
Level Contributor
110 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We were in town for a wedding and stayed here for one night. We found the price was high in comparison to other nicer hotels that we normally would stay at. They charge you a resort fee for the amenities found at this location but when you are there for an event, it is highly unlikely you will use the... More 

Helpful?
Thank Kim H
Spring Y, Front Desk Supervisor at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Guest, Thank you for taking the time to post your comments about your recent stay with us. I passed on your comments to the proper department head to be addressed. We do hope you will be our guest again in the future to give us the opportunity to improve upon your experience when you return to the St. Catharines... More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a large wedding group staying here for between 2 and 5 nights each...good revenue for this hotel.. In fairness, the staff bent over backwards and the facility is very good. The rub is what they call a "Facility Fee" of 5% which is tacked on, no discussion. If you turn it down, they charge $30 per room per... More 

Helpful?
Thank erichN6553CL
Spring Y, Front Desk Supervisor at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Guest, Thank you for taking the time to post your review of your stay with us. We are glad that you found both the facility and the staff to meet your standards. I would like to take a moment to address the concern about the 5% Facility Fee. First Thank you for bringing it to our attention that a... More 

Toronto, Canada
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Holiday Inn in St. Catharines is like other Holiday Inns ... decent to sleep and nothing special. We stayed overnight on the Labour Day 2016 weekend and, of course, they jack up the rates by 1/3 for the holiday. We had an average-sized 2 queen bedroom, soft, not supportive beds, small desk/chair and fairly small bathroom ... furniture is... More 

Helpful?
Thank wcs222
Oak Ridge, New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I stay in upscale hotels for business and budget hotels on my own dime, so I know what to expect in each. This particular hotel really exceeded my expectations and I couldn't be happier. I stayed in a 1 bedroom double suite on the sixth floor. The room was immaculate, spacious and beautifully decorated. I had a secrete shower and... More 

Helpful?
1 Thank Guidomom
Trois-Rivieres, Canada
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

I travel a lot and often to Holiday Inn's (that one is not my best!). This hotel is very nice from the outside. It is clean and the Lounge on the 6th floor is really nice. However... WIFI sucks, OK I can live with that. Front desk service that day was below average, no interest in me, OK I can... More 

Helpful?
Thank PeteMusik
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Holiday Inn Hotel & Suites St. Catharines Conference CentreFor your Niagara Falls vacation or business trip, choose the 100% smoke-free New Holiday Inn & Suites St. Catharines Parkway Conference Center St. Catharines - Niagara hotel. You'll be less than 10 minutes from the falls as well as close to area businesses and Niagara-area attractions and wineries.Corporate guests can easily get to area meetings in St. Catharines, Ontario thanks to our hotel's location near General Motors, TRW, Seaway Marine and Brock University. We make it easy to do business by providing free high-speed Wi-Fi Internet access, rooms designed for business guests, the city’s largest Conference Center with 20,000 sq. ft. of flexible space including full catering services.Few hotels offer the friendly service our staff provides to every guest and your pets. Families love us because our hotel's location is near Niagara Falls and area attractions, including Old Port Dalhousie, the Shaw Festival, Skylon Tower and Niagara wineries. Our hotel's guests can easily enjoy local tours, golf courses, shopping and museums in St. Catharines and Niagara Falls, Ontario.Our hotel's amenities are the region's best. You can enjoy an indoor pool or workout in an adjacent Fitness Centre. Kids and adults too love our Parkway Lanes Bowling and Entertainment complex featuring disco bowl. From dining at JJ Kapps Restaurant to Life Experience Packages, the Holiday Inn is the finest of hotels. ... more   less 

Additional Information about Holiday Inn Hotel & Suites St. Catharines Conference Centre

Address: 327 Ontario St, St. Catharines, Ontario L2R 5L3, Canada (Formerly Quality Hotel Parkway Convention Ctr)
Location: Canada > Ontario > St. Catharines > York - Haig
Price Range: $105 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites St. Catharines Conference Centre 3*
Number of rooms: 181
Reservation Options:
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Also Known As:
Holiday Inn & Suites Parkway Conference Centre Hotel St. Catharines
Holiday Inn And Suites Parkway Conference Centre
Quality Inn St Catharines
Quality Hotel St Catharines
Holiday Inn Hotel & Suites St. Catharines Conference Centre Ontario
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