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Sleep Inn

Certificate of Excellence
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727 Bay St., Sault Ste. Marie, Ontario P6A 6Y3, Canada
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1 room 1 adult
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216 Reviews from our TripAdvisor Community

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Door County, Wisconsin
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Sault Ste. Marie, Ontario, Canada is a beautiful, historic, friendly town. Nice clean, quiet hotel. We had a great weekend visit until we discovered the hotel charged us an additional $110 to our credit card! We've called the hotel and spoke with the GM, he was quite rude and told us to prove we had an additional $110 charge to... More 

Helpful?
Thank whirltag
Joe D, General Manager at Sleep Inn, responded to this review

Whiritag, I think you may have reviewed the wrong hotel. I'm the General Manager and I've never spoken to you about any extra charges on a credit card. It is possible that you are seeing a hold on your card which is a standard procedure. If you are seeing a double charge from the Sleep Inn on your credit card... More 

1 review
1 of 5 stars Reviewed December 18, 2015 via mobile

When I checked in to the hotel I was asked what feel to be a very invasive question as to why I needed the room. I told them anyway. Then I was told that the hotel needs to know because they don't rent normally rent to locals. Nowhere on your website was any warning about this policy not do I... More 

Helpful?
Thank Bob B
Joe D, General Manager at Sleep Inn, responded to this review

Bob, We do rent to locals. Our policy is that any locals who are looking to rent a room must book with a manager. We ask all our guest what brings them to our hotel. We do this for many reasons, one of which is to make sure that we continue to provide a relaxing and comfortable stay for all... More 

Thunder Bay, Canada
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 15, 2015 via mobile

This was my second time staying here and I enjoyed it very much. The front desk staff was very helpful with information, and giving me another room when I requested to be moved to the lower floor. The room was large and quiet even right off the end of the hallway. Front desk grabbed a restaurant number for me when... More 

Helpful?
Thank Briteri
Toronto, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 13, 2015

We stayed 2 nights at this hotel for our Agawa Train tour. Hotel is only a short drive (2.7km, 7 min drive) to the train station. Room is nice and clean. Full hot breakfast (hot sausage, egg patties, French toasts, muffins, bread, cereals, oranges, apples, coffee, milk & orange juice) is available from 6am - 10am, which is great as... More 

Helpful?
Thank seek4funallyr
Whitehall, Michigan
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 10, 2015

nice motel, was great except the night we stayed there, a group of university soccer players were also there, they we well behaved, but when checking in pizza had just been delivered and the were using the check in counter as a serving table and had to work around it,

Helpful?
Thank John R
Thornhill, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 3, 2015

It is our understanding that this fee is voluntary. We also understand that if we object to the fee, it is supposed to be removed. We find the fee, small though it may be, to be offensive. Further, it was not indicated as such in the hotel's site which is wrong. As a matter of principle, we asked that the... More 

Helpful?
Thank Herb A
Joe D, General Manager at Sleep Inn, responded to this review

Herb, Thank you for your feedback regarding the DMF charged during your stay at Sleep Inn Sault Ste. Marie. All hotels in Sault Ste. Marie have agreed to collect a DMF of 3% and remit the fee on a monthly basis to a fund which is administered through Tourism Sault Ste. Marie. Participation is required by all partners and collection... More 

Owen Sound, Canada
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 27, 2015

Always stay here when I'm in Sault Ste Marie. Hotel is always great. Located on the river and near attractions/restaurants. Staff is always pleasant and helpful, knowledgeable about the area. Room is always is clean, shout out to the cleaning staff. Good t.v. with plenty of channels. Like how there is nice park just to the west of the hotel.

Helpful?
Thank Scott M
Boulder, Colorado
Level Contributor
212 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed September 16, 2015

Wifi a decent 3.5 Mbps. Ethernet outlet was a dummy, so no extra speed from that. Nice décor, Clean, everything worked. No elevator to second floor, but not a big problem for us. Friendly staff, nice free breakfast. This places tries hard and watches the details. Rate was affordable, very fair. I liked the comforter on the bed, a nice... More 

Helpful?
Thank travel963
Minnetonka, Minnesota
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 15, 2015

This hotel was clean, the staff was friendly and helpful with suggestions for restaurants and local attractions. Walking paths were close, museums within a few blocks. No frills, but certainly had everything we needed or expected, including a free breakfast.

Helpful?
Thank Barb J
Level Contributor
4 reviews
3 of 5 stars Reviewed September 8, 2015 via mobile

I would really like to leave a five star review, because I stayed here in June and it was perfect. Nice decor, modern, clean and a good breakfast. Also, pet friendly and exceptionally clean in spite of this (am I'm an allergy sufferer). Service was very good on my first trip, however on the second trip last Thursday I was... More 

Helpful?
Thank Jpistor
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