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BEST WESTERN PLUS Guildwood Inn

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#2 of 16 Hotels in Sarnia
Certificate of Excellence
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BEST WESTERN PLUS Guildwood Inn
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306 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Southampton, Canada
Reviewed 2 weeks ago

I have to say, I was not impressed. No breakfast came with the hotel. The night we stayed, there was a hockey tourney going on with the kids. The kids were great, the parents not so. They were loud and not thinking about the disturbance to other patrons. The room was clean but it was a budget hotel.

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Helpful?
Thank joannetierney
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Good morning and thank you for your response. I am very sorry that we do not offer complimentary breakfast on the weekends. This has been the policy of the hotel for more than 20 years, However, the restaurant does offer some wonderful alternatives starting at $5.75 for a full hot breakfast. I do apologize for the other patrons in the...

Kingston, Ontario
Reviewed 4 weeks ago

We have often stayed at the Best Western Guildwood, given one part of our extended family lives in the Sarnia area but other families have moved far away. We "out-of-towners" have always liked the Guildwood but the staff at the Guildwood were just amazing this last time and deserve recognition. A Sarnia family member became ill and ultimately died a...

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Helpful?
Thank cynthiaf1586
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Dear Cynthia; Thank you so much for your comments. We are so pleased that the staff was caring and attentive to you and your families needs. Could you please tell me if there were some other issues. I see that you have only given us 1 out of 5 on our scoring yet all comments were good. Please let me...

Reviewed December 12, 2016 via mobile

Attended a wedding here Dec 10th. The guy at the front desk was awesome I think his name was Logan. Let us check in a bit early as the wedding was at 3pm. The wedding was beautiful and the rooms were very clean and well kept! Would definitely stay here again!!

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Helpful?
Thank Michelle M
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thank you! What a great review. It is so nice that you were able to have a wonderful stay with us and enjoy a beautiful wedding at the same time. We really enjoy hosting so many great events such as the weddings and we hope you get the opportunity to come and visit us again to enjoy the wonderful area...

Aylmer, Quebec, Canada
Reviewed November 24, 2016 via mobile

Stayed here on business and was pleased with the room. Good rate, well appointed and well laid out room with many thoughtful extras and a very comfy bed. Quiet from inside and outside noise and heating system worked well. Included breakfast is served in the attached restaurant. Recommend highly!

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Helpful?
Thank Peter D
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thank you so much for all the positive comments. We are so pleased that you really enjoyed your stay and we look forward to seeing you again.

Rockwood, Canada
Reviewed November 18, 2016

Best Western Guilwood is the place to stay while in Sarnia, there are other possibilities, however you get the best Quality and Service at the Best Western. Also on site is Shelly's Bar and restaurant. Great place to spend your evenings. Food is great, service is excellent and above all, it is a lot cheaper than what you would pay...

Review collected in partnership with Best Western
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Helpful?
Thank Emmanuel D
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Wow, what a great response!! Thank you. Our staff here at the Guildwood pride themselves on offering the best possible service. It is really great to hear the fantastic comments and we look forward to seeing you again.

Petoskey, Michigan
Reviewed November 10, 2016

This is a very nice, clean, hotel with very friendly and professional staff. We were upgraded to a suite upon arrival. We dined in the restaurant the evening we arrived and really enjoyed our meals. We were back in the morning for a delicious breakfast. Absolutely no complaints.

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Helpful?
Thank Larry W
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thank you! We are so pleased you enjoyed your stay with us and hope you will be back soon for another visit.

Schaumburg, United States
Reviewed November 7, 2016 via mobile

All in all an ok hotel. Being on the first floor and having an outside door was good. Staff in the restaurant was rude. I understand a hockey team can be loud but if you don't want the hassle don't be a sponsor hotel. Staff at the hotel was generally good. The hallway monitors to keep us quiet were respectful....

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Helpful?
Thank C W
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thank you for your review. You have my sincere apologies for the bug found in your room and the way my night auditor handled the situation. I will be sure to speak to him about the attitude he portrayed. I will also speak to the restaurant regarding their service. They are typically very good with teams but I will be...

Sarnia, Canada
Reviewed October 31, 2016

I have eaten breakfast and lunch here. Breakfasts are good with lots of variety, lunch not so much. Recently had lunch here and was underwhelmed by the wait times and food. My lunch special was okay ( pasta with shrimp) but my husband found his wrap very doughy. Surprised that even the server commented on the fact that there wasn't...

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Helpful?
Thank MindVisions
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thank you so much for your response. You have my sincere apologies for experiencing a lunch that did not meet your expectations. We really appreciate you letting us know and we can now focus on trying to improve the meals and wait times. I hope you do give us another opportunity to serve you.

Dallas, Texas
Reviewed October 26, 2016

Very conveniently located hotel for travel to USA. Blue Water Bridge is just about a mile from hotel. Lots of excellent restaurants close by. Staff are very friendly and courteous. About a three hour drive from Toronto and about one and a half hour drive to Detroit.

Review collected in partnership with Best Western
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Helpful?
1Thank Dallas3100
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thank you so much for the wonderful response. We hope you get an opportunity to come back to our area. Especially in the summer time when you can enjoy our beautiful beaches and surrounding area.

Reviewed October 9, 2016 via mobile

My girlfriend and I spent a night here and it was an enjoyable stay. Nothing to complain about my stay. The staff were very friendly and I particularly enjoyed the texting service. The response time would be improved, but other than that, for the price, it was beyond my expectations

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Helpful?
Thank Alan H
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thanks! We are so pleased you enjoyed your stay with us. Our staff try very hard to extend the best possible service. I will be sure to let them know you were happy with their service. Thank you and we look forward to seeing you again.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Breakfast included
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about BEST WESTERN PLUS Guildwood Inn

Address: 1400 Venetian Blvd, Sarnia, Ontario N7T 7W6, Canada
Location: Canada > Ontario > Sarnia
Price Range: $95 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Guildwood Inn 3*
Number of rooms: 95
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Also Known As:
Best Western Guildwood Hotel Sarnia
Best Western Sarnia
Sarnia Best Western
BEST WESTERN PLUS Guildwood Inn Sarnia, Ontario
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Guildwood Inn staff and other travelers.
2 questions
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Questions? Get answers from BEST WESTERN PLUS Guildwood Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Enjoy the front patio.”
 of 5 bubbles lstelter1, Oct 1, 2016 | Read review
“reserve the suite”
 of 5 bubbles JudyB528, Sep 30, 2016 | Read review
“Ground floor for smokers.”
 of 5 bubbles johnbuoy58, Sep 24, 2016 | Read review
“if available ask for one facing the pool on the second floor- nice view”
 of 5 bubbles jakef927, Sep 2, 2016 | Read review
“Ground floor rooms if you want to sit outside under a tree.”
 of 5 bubbles Joe_Ursano, Aug 21, 2016 | Read review
5 of 5
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