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Holiday Inn Sarnia Hotel & Conf Center

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1498 Venetian Blvd, Sarnia, Ontario N7T 7W6, Canada
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Holiday Inn Sarnia Hotel & Conf Center
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281 Reviews from our TripAdvisor Community

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Harrisburg, PA
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

The staff was great and we enjoyed our dinner in the restaurant. The salad was nice and crisp and the pork tacos were great. The room was not as clean as it should have been. There was a small fridge in the room and we asked for and received a microwave. There are not any places close enough to walk... More 

Helpful?
Thank JLS1024
London, ontario
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Our family of 5 really enjoyed the stay here especially for the price point. The rooms were large and comfortable (and we used a free cot to help accommodate all of us and even the cot was comfortable). The wifi was easy to access. The pool was great quality and temperature, and it was nice to use the hot tub... More 

Helpful?
Thank BPFam
Geoff E, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you and your family enjoyed and found so much value in your stay with us! We look forward to welcoming you back soon!   Sincerely, Hilary H. Guest Services Manager More 

London, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 4, 2016

I brought a hockey team of 6 year olds to this hotel and we had a great time! The hotel grouped all of our rooms together near the pool and conference room we booked. The kids loved the pool and hot tub! Having the conference room kept the kids out of the hallways. We had two great meals in the... More 

Helpful?
Thank Liam W
Geoff E, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you so much "Liam W" for your review of our hotel. I am pleased to hear you and your hockey team enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hilary H. Guest Services Manager More 

Whistler, Canada
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 30, 2015

From the moment we checked in until we checked out, the staff were so wonderful. Thewere tthoughtful and accommodating. The rooms were clean and well equipped but the bathrooms are very dated. They could definitely use a face lift. Overall, great trip. Would love to stay there in the summer and use the outdoor pool too.

Helpful?
Thank Susan M
Geoff E, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you "Susan M" for taking the time to write this review on your stay and for your kind comments regarding the service and the cleanliness! I am happy you enjoyed your stay and will be sharing your feedback with our team members, who work hard to deliver experiences such as yours. We hope you will visit us again. Sincerely,... More 

Burlington, Canada
Level Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 286 helpful votes
5 of 5 stars Reviewed December 27, 2015

My husband and I have family in Sarnia who don't have an extra bedroom in their home. When we visit our go to hotel is the Holiday Inn on Venetian Blvd. We always book using the Holiday Inn website and have never received anything but the lowest price guaranteed and a very quick, efficient process. It allows you to request... More 

Helpful?
Thank Kelly P
Geoff E, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

It's Our Pleasure! Thank you so much "Kelly P" for taking the time to write a review on our hotel! We value your feedback and appreciate that you choose to stay at Holiday Inn Sarnia/Point Edward when visiting the area. I was delighted to read about your great stay! We look forward to welcoming you back soon and all those... More 

2 reviews
4 of 5 stars Reviewed December 9, 2015 via mobile

Rooms are very clean and comfortable in the newer tower wing. I was told to ask for this side as the old rooms sometimes smelled of smoke but I never smelt any evidence of it anywhere in the hotel. The onsite restaurant is very comfortable, serves good food and is in site of the Two Bridges to the US.

Helpful?
Thank Philip P
Geoff E, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Dear Philip P, Thank you for sharing your review. We appreciate your feedback and I am happy to read that you enjoyed your stay at our hotel during your work trip. A note to all our guests, we are 100% smoke free hotel. We hope to welcome you back again soon Philip P! Sincerely, Hilary H. Guest Service Manager More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 2, 2015

i have stayed there twice and the first time was great... second time... there were cigarette packages on the balcony and crushed beer cans... the room was nice but smelled of old cigarettes ... also the stairways in the building smelled of cigarettes....

Helpful?
Thank Steedmandible
Windsor, Canada
Level Contributor
143 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed November 28, 2015

Very dated and in a major need to renos. Bathrooms are small, tvs are small, internet is slow and almost impossible to do any work - chugs and stalls so much I gave up. Room was comfortable enough but gave you the "slippers or socks on" feeling. OLD and not worthy of the usual Holiday Inn quality I was used... More 

Helpful?
Thank Nasus Y
Geoff E, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you for your feedback and your compliments to the staff on their friendly and professional service. I am so sorry to hear you were not satisfied with our wireless internet service and your accommodations. Feel free to contact us during your stay as we would be happy to address any troubles or concerns you may have . We are... More 

Toronto, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 14, 2015 via mobile

This hotel is really tired looking inside and out. Linens have seen better days and so have the towels. You don't want to take off your shoes on the carpet. No elevator for the second floor in one wing. However the staff at the front desk and in the restaurant couldn't be nicer. They go out of their way to... More 

Helpful?
1 Thank Logi2014
Geoff E, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you "Logi2014" for your candid review. I am sorry that you were not 100% satisfied with your stay. Thank you for your kind comments regarding the service you experienced. I will share your feedback with our team so that we can continue to improve our hotel. We hope to have the opportunity to welcome you back in the future!... More 

Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed October 27, 2015 via mobile

The work out area was the best I have seen. The suite was good and spacious. However, there was no soap in the bathroom. The big problem with this room was we could not hear the tv. There was some type of block on the sound. My wife has very good hearing and could not hear it. I do not... More 

Helpful?
Thank Jack P
Geoff E, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you "Jack P" for choosing to stay with us and for sharing your feedback regarding your stay. I was happy to read you enjoyed our fitness facilities and the suite and I am so sorry that you experienced issues during your stay. We take your feedback seriously and we will utilize this information to improve our hotel. We hope... More 

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