Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#1 of 13 hotels in Peterborough
Location
4.6
Cleanliness
4.6
Service
4.6
Value
4.4
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
At the Best Western Plus Otonabee Inn you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Otonabee Inn will stand out among other hotels in Peterborough,ON. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Otonabee Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
The Best Western Plus Otonabee Inn receives high marks from guests for its impeccably clean, spacious rooms, often spotlighting the comfortable beds and scenic river views from the balconies or decks. Its prime location is celebrated for being close to local attractions and dining, while the presence of wildlife adds a unique charm.
Though the hotel is commended for its overall cleanliness and the congenial staff who foster a friendly atmosphere, some guests have suggested that the in-room amenities, especially the bathrooms, could benefit from modernization.
Location
Convenient
Rooms
Comfortable
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
Our family was in Peterborough during a busy weekend. Everyone was dropping their kids off for university, including us. We booked the king bed suite that had two pull-out couches and a fireplace. The room overlooked the river. The view of the grounds is a bit obstructed by the roof of the riverside dining patio. The toilet was unable to flush a single piece of bathroom tissue, let alone what it needed to. My husband had to call down to the front desk for a plunger. It was handed to him with a garbage bag, to be put outside the door to be taken care of when he was through fixing the plumbing issue. The pull-out couches touch frame over frame a bit, so access to the balcony and fireplace is blocked once people are sleeping on them. The king bed was soft and comfy. The room was quite large, but could've used some type of small dining table instead of two coffee tables. We made due and put the two tables together to play a boardgame on. There were two small benches we used for seating as well. We were able to extend our stay an extra day, but that meant switching rooms. No big deal. We were moved down the hall to 211. It had two queen beds and a small table with 2 chairs. The view was better on the balcony. We enjoyed the pool a couple of times and the hot beverages available in the lobby.
Read more
Date of stay: September 2023Trip type: Traveled with family
Room Tip:Â Test if the toilet will flush properly before committing. There is access to a launch if you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room was clean but I did wipe everything down myself with Lysol supes that I brought. The hotel provided sanitizing wipes to wipe the trolley and other surfaces. Contactless check in and check out. Breakfast food was individually wrapped to-go. Easy to physical distance as the hotel wasn't crowded. I felt safe overall
Read more
Date of stay: July 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Booked back in January for a couple of nights just to relax and enjoy a nice dinner at Bercs which is a 5 minute walk from the hotel and of course to enjoy a relaxing time at the otonabee inn.The staff were friendly and always cleaning something. When we arrived the front desk let us know that the pens had been purrelled, the breakfast was very good and again staff in the breakfast area continuously cleaning door handles, table tops etc Thanks to all for a couple of nights just to relax and enjoy. See you again soon.
Read more
Review collected in partnership with Best Western
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff at this Best Western are wonderful. After a very heavy snow storm, they hand shovelled around all the vehicles parked in handicapped parking spots. What a wonderfully thoughtful gesture - taking time to assist their customers with mobility issues.
Read more
Review collected in partnership with Best Western
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Best Western Plus in Peterborough is located in a beautiful picturesque setting beside the Otonabee River. The grounds are so lovely. We always stay in the rooms separate from the main hotel that have patios where we can sit outside and enjoy the pleasures of this location. The beds are excellent, rooms very clean and continental breakfast second to none. There are excellent restaurants within walking distance including a Tim Hortons. The hotel is close to main 115 highway, The Lift Locks, shopping and a short drive to downtown. Perfect spot for us.
Read more
Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What a wonderful stay for our 7 year anniversary. We booked the king suite with a jacuzzi in the room. It was a lovely fall weekend so we booked in here and did the peterborough lift lock tour. With covid going on we weren’t sure what to expect but the hotel exceeded our expectations. The room was pleasant and we didn’t want for anything. The bedding was soft and the pillows were wonderful. We had a mini kitchen which was nice. Because we stayed the whole weekend it was great to store some drinks and snacks. We didn’t realize that breakfast was included so that was a nice bonus. The breakfast was different each day and they offered many items. We enjoyed French toast sticks one day and a breakfast sandwich the next. They were made to order so it was hot when we enjoyed it. There were many other pastries, fruits, drinks and snacks. Both ladies working in there were extremely welcoming and efficient. The staff didn’t enter our room over the weekend but you could request any items you needed throughout your stay. The pool was open for up to ten guests at a time. We will definitely stay here again. Kudus to the team at this hotel. They are making it work while keeping you safe during this time. There is a pub right next door if you are looking for somewhere cheap to dine. There is also a steak restaurant just a few doors down within walking distance.
Read more
Date of stay: October 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and I have been to a number of motels/hotels over the years while either on business or family visits in this university town. Based on my overall experience and feedback while departing this conference we both found it to be an exceptional experience plus very positive stay. From the check in process to checking out this morning it was effective plus professional. All hotel staff employed here appear to be locals as the hotel does not lock its doors to keep guests. In the GTA this is unheard of. Very clean as we missed the holiday rush with alot of guests visiting familg over x-mas plus busy News Years Eve. They serve both hot and cold food in the earing area. When staff are not busy doing their daily rountines. they are funny and engage in light hearted conversations. The Night Auditor has a great sense of humour and all on staff here appear to have him on duty to man the front desk, FYI even sent the Front Desk Mgr. that I was writing a great review here on Trip Advisor. Keep up the good work here and would stay here again when visiting the area again in the near future.
Read more
Date of stay: January 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
When I arrived at the hotel the male desk Manager was surprised thar the Best Western Rewards had been able to book me a room for 2 nights although he had tried to block his system to reservations from Best Western Rewards. Something rather strange seems to be going on here. The young woman working on the desk very kindly helped me bring my bags to my room. I was extremely pleased with the cleanliness of the room as nothing triggered my allergies. Their standard rooms are extremely well appointed , I would have preferred a room with less furniture and less chances of picking up something from prior occupants. I This location has no uncarpeted rooms. Curiously, the swimming pool is open ,but not the business centre. Staff said that the health department would not allow them to open the business centre . Something rather odd about this too considering business centres are open at other hotels.
Read more
Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We enjoyed staying here and would do so again though there were some negatives, namely the Queen bed had a dip in the centre. As there were 2 of us this did nothing to improve our sleep. The room was very stuffy on arrival, like it had not been used for ages. It was a good size and both room and bathroom were to a high standard, but the furniture had ledges with thick dust on them, unfortunately. The heating/cooling fan would not run continuously, and the window only opened a few inches (for security of children) so it stayed stuffy. The fridge had no freezer section, so we were unable to re freeze our freezies. We needed the use of a microwave oven which limited our choice of rooms. Otherwise all was good especially the included breakfast which had all kinds of goodies all individually wrapped. On offer was an egg and cheese wrap, also wrapped. Orange juice in bottles too! Wow! Staff were friendly. There is a good restaurant right next door to this hotel, which has a large menu at very reasonable prices, which we enjoyed.
Read more
Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stay at the Best western the Friday night before my wedding with my bridesmaids and my mom and god mother, the staff were extremely friendly. In total we had 3 rooms booked. Also stayed the Saturday night after the wedding my husbands and my room was in a different wing then the other rooms when we went to show the one couple to their room,on our way back to our room we got asked if need help finding our hotel room, even tho I knew where we were going it was still nice that front desk had asked if we needed help
Read more
Review collected in partnership with Best Western
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
As others have said, there was a very good selection and everything was individually packaged. You could eat in or take the items to your room. The staff was very accommodating.
We expect the pool will be allowed to reopen next week with limits on capacity, social distancing and enhanced cleaning. The hot is not expected to be allowed to be opened. Please call the front desk =at 1 800 373 5843 on Monday February 15th as that is when we expect to have final information from Peterborough Public Health.
Regards,
Allen Morrison
General Manager
"Test if the toilet will flush properly before committing. There is access to a launch if you bring a kayak or canoe. Excellent restaurant beside the hotel."
There are more places to choose from in the Peterborough area.
PRICE RANGE
$147 - $160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus otonabee hotel peterborough, best western peterborough, peterborough best western
FORMERLY KNOWN AS
BEST WESTERN PLUS Otonabee Inn
LOCATION
CanadaOntarioPeterborough
NUMBER OF ROOMS
101
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
