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Hilton Garden Inn Ottawa Airport

Booking.com$109*
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#7 of 67 Hotels in Ottawa
Certificate of Excellence
05/14/2017 05/15/2017
1 room 2 adults 0 children
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Hilton Garden Inn Ottawa Airport
Hilton Garden Inn Ottawa Airport
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997 Reviews from our TripAdvisor Community

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Showing 970: English reviews
Caledon, Ontario
Reviewed June 29, 2016

this hotel was not our first choice when looking in Ottawa, however, it was an excellent choice for us. Clean, quiet and very spacious room for three adults. Staff were all very polite and respectful. I would definitely stay here again. It's not very far from the city center and is very convenient for the airport and early departures

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 37marciaf
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Although it was not your original selection, we are very pleased you found us. Thank you for sharing your experience with the online travel community.

Toronto, Canada
Reviewed June 26, 2016

This is a serviceable hotel for business travel, but the ground floor rooms are very loud. Stay away from room 106. Good free wifi available and bar meal service was also good. Offers a free airport shuttle.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank smondas
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for your review. We appreciate your feedback.

Canmore, Canada
Reviewed June 25, 2016

The hotel is just a few minutes drive via the shuttle to the airport. The lobby is clean and well presented with a nice flavoured water station upon entry. The front desk staff are polite and professional. There is a small convenience store for snacks, frozen meals (there's a microwave in the rooms) and essentials. All is reasonably priced. The...

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Helpful?
Thank Terry B
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for such a detailed review. We appreciate guests sharing their experiences with the online travel community. We have passed along your feedback to all departments involved and we look forward to your return to our property.

Toronto
Reviewed June 24, 2016

The hotel front desk is poorly managed. The restaurant kitchen staff doesn't know how to cook and the bartenders are not trained. Trying to use the small convenience store is impossible since the items have to be charged at the front desk, which always means waiting extraordinarily long.

Review collected in partnership with Hilton Garden Inn
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1Thank Fitzdrum
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for providing us with your honest feedback. We would welcome you to contact the hotel directly in order to provide more concrete information on your experience so that we may address any specific issues that may have occurred.

Victoria, Canada
Reviewed June 20, 2016

We stayed two nights before an early morning flight. The shuttle was quick with a friendly driver. The room was well appointed with two queen beds, both very comfortable. The TV had lots of channels and the WIFI quick and free. The restaurant was very comfortable, roomy with service fitting a Hilton. I particularly liked the bacon wrapped bison meatloaf....

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Helpful?
Thank jim t
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for taking the time to tell the online travel community about our great staff and hotel. We have passed along your remarks to all involved including our chef regarding our bison meatloaf. We hope to welcome you again in the future.

Petawawa, Canada
Reviewed June 20, 2016

Very clean and extremely friendly motel. The kids love this motel because they think they are rich when walking in. The rooms just make you feel comfortable and you know you can lay on the bedspreads...lol.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 171jaysonh
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

We are pleased you and your family enjoyed our hotel. Cleanliness is something we love to over achieve on, so we are pleased you noticed.

Ottawa, Canada
Reviewed June 20, 2016 via mobile

Stayed overnight due to a very early morning flight. Booked online (expedia.ca) - a good rate on a king size bedroom. Easy checkin. Large room with all the amenuities (particularly appreciated the Keurig coffee maker); very clean and well maintained. Ordered room services for dinner. Quick and friendly services and the food was good. Didn't experienced the gym nor the...

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Helpful?
Thank AnikRichard
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

We are pleased you would return to our property and we certainly hope you do. We would just like to point out that we guarantee the best price on our website. We urge customers to stop clicking around since we promise to have the best price. Also, what you may have seen in the lobby is our complimentary morning coffee...

Ottawa, Canada
Reviewed June 20, 2016

Excellent and prompt check-in. Delightful accommodations. Super shuttle service - on demand. Recommend highly for any business travel in Ottawa Airport area. Clean, prompt, lovely rooms, great service overall.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Derek K
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for taking the time to share your experience. We are so pleased you enjoyed all aspects of your stay. We hope to welcome you back again in the future.

Central Saanich, Canada
Reviewed June 19, 2016

Stayed here in transit and I wanted a place close to the airport. I had low expectations booking on the web at the Hilton Garden since other locations hadn't been great for me in the past. This one, however, was different. It's clean, modern, and the restaurant was bright and airy. The room itself was very large and obviously very...

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Helpful?
Thank Phil C
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

It is always nice to hear when we are able to exceed someone expectations. We aim to do this everyday with every guest. The 3 things that we use to set ourselves apart are customer service, cleanliness and culinary talents. We are so pleased you enjoyed your stay.

Reviewed June 19, 2016

Very large and well appointed room. The staff were fantastic and saw to any needs. The breakfast was ample and delicious and the amazing parsnip soup at supper was something to remember. I will certainly stay here again. Very close to the airport made for a stress free departure from Ottawa.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Joseph B
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for pointing out our outstanding team and our culinary talents. All our soups are made fresh in house. It is amazing what a difference that makes. We are glad you arrived home safe, and see you again we hope.

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05/14/2017 05/15/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the Hilton Garden Inn Ottawa Airport hotel in Ottawa, Ontario, Canada, you'll find everything you want, right where you need it. The Hilton Garden Inn Ottawa Ontario hotel is located five minutes west of the Ottawa MacDonald Cartier International Airport and 15 minutes to downtown Ottawa. The hotel is completely soundproof. The Hilton Garden Inn Ottawa Ontario Airport hotel is certain to please the busy executive or leisure traveler. The Hilton Garden Inn in Ottawa is designed with you in mind, and offers the following services: Garden Grille and Bar, Evening Room Service Available, 24-hour Pavilion Pantry® convenience store, Pavilion Lounge, Complimentary shuttle service and self parking (Park and Fly rates available!), Complimentary business center, Complimentary wired and wireless Internet access throughout entire hotel, including guest rooms, Indoor heated pool and whirlpool, Complimentary Exercise Room, 7,200 sq. ft. state-of-the-art banquet facilities, Complimentary morning paper, Valet and self-laundry available. ... more   less 

Additional Information about Hilton Garden Inn Ottawa Airport

Address: 2400 Alert Rd, Ottawa, Ontario K1V 1S1, Canada
Location: Canada > Ontario > Ottawa
Price Range: $111 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ottawa Airport 3*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotwire, Hotels.com, Priceline, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Hilton Garden Inn Ottawa Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Ottawa Hilton
Hotel Style:
#2 Family Hotel in Ottawa
#4 Romantic Hotel in Ottawa
#4 Business Hotel in Ottawa
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Ottawa Airport staff and other travelers.
14 questions
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Questions? Get answers from Hilton Garden Inn Ottawa Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Dont stay in 815.”
poupoun, 4 weeks ago | Read review
“Make sure the fan in your room works or else gets stuffy.”
lizrD8048UX, Mar 25, 2017 | Read review
“If you like watching planes take off, ask for a room facing the East-West runway. Having been a pilot, I enjoy this.”
CanuckW0rldTraveller, Mar 21, 2017 | Read review
“Ask for upper floors - Airport or city view”
502kenm, Mar 18, 2017 | Read review
“Ground floor was quiet and convenient”
Redstone-MB, Mar 6, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$109* /night
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TripAdvisor$109
Elvoline$155
Expedia.com$109
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*Disclaimer
Prices are for 1 room, 2 adults
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