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Hilton Garden Inn Ottawa Airport

1,174 reviews
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Traveler (199)
Room & Suite (323)
Storyboard
Overview
  • Excellent60%
  • Very good30%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
“free shuttle”(25 reviews)
“on demand”(22 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Ottawa Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,174)Write a Review
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Traveler rating
665
351
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665
351
84
31
9
Show reviews that mention
All reviewsan early morning flightfree shuttleon demandthe shuttle driverrestaurant staffrooms are hugegreat stayhot breakfastfridge and microwavepool and hot tubfront desk staffgreat roomking bedminute driveconvenient locationhgiey
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11 - 15 of 1,140 reviews
Reviewed 3 weeks ago via mobile

The room was large and well appointed. All of the staff I interacted with were friendly and professional. Good restaurant with decent menu. Located adjacent to the airport, and is some distance from downtown. Overall good value.

Thank Tim V
Response from AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa AirportResponded 2 weeks ago

We hope to welcome you back again soon.

Reviewed 3 weeks ago

My husband and I spent the weekend of January 20th at the Hilton Hotel . We were in Ottawa for the hockey game, and this was the most convenient location for us to get to and from the game. We were given a great room...More

Thank Syassin
Response from AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa AirportResponded 2 weeks ago

Thank you so much for your review. We were very happy to have you return to our hotel. We hope to see you again soon.

Reviewed 4 weeks ago

Check in was great however when I got to my room on the sixth floor, it was extremely warm. I tried to turn on the fan and it didn't work, neither did the air conditioning. The room did not have a window that you could...More

Thank pamela t
Response from AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa AirportResponded 4 weeks ago

Thank you for your review. We are so sorry that you did not enjoy your stay. It is very unusual that in the end of January that we have above zero temperatures, Our hotel runs on a 2 pipe system. Meaning you can have heat...More

Reviewed 4 weeks ago via mobile

Stayed here just one night prior to an early morning flight. Room was clean and quite large, bed was comfortable. Had dinner in hotel restaurant, food was good, service good. Would definitely stay again, as they have a 24 hour airport shuttle.

Thank HAACAM
Response from AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa AirportResponded 4 weeks ago

We hope you had a safe flight and we look forward to the next time you stay with us.

Reviewed 5 weeks ago

We stayed at the hotel to catch an early flight. The room was clean and comfortable and the bathroom bright and spacious. The beds are comfortable and the hotel quit, we even had a view of the airport. We had dinner in the hotel restaurant...More

Review collected in partnership with Hilton Garden Inn
Thank larar709
Response from AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa AirportResponded 4 weeks ago

We love when guests choose to start their vacation with us. It is so nice to check into a hotel and not worry about weather or traffic the day of your flight. We even provide a discount if you want to park your car at...More

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123456228
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$113 - $193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Ottawa
#4 Romantic Hotel in Ottawa
#4 Business Hotel in Ottawa
#5 Best Value Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$113 - $193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Ottawa
#4 Romantic Hotel in Ottawa
#4 Business Hotel in Ottawa
#5 Best Value Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (199)
Room & Suite (323)
Dining (30)
Pool & Beach (20)
Amenities (39)
Business Center & Event Rooms (11)
Questions & Answers
Ask a question
occams-razor
November 24, 2017|
AnswerShow all 2 answers
Response from AlisonHunter | Property representative |
There are many options including bus taxi and Uber. The least expensive is bus and you can catch it right outside hotel and it takes you right to the centre of downtown
1
Vote
Matthew H
October 26, 2017|
AnswerShow all 3 answers
Response from AlisonHunter | Property representative |
Yes, you can book a room, but check out would be noon. You could make the request for a late checkout, but 2pm would be the latest they could honor without a charge and only if availability allows it on the date. Feel free... More
0
Votes
Ann C
January 16, 2017|
AnswerShow all 2 answers
Response from AlisonHunter | Property representative |
Good morning Ann, Unfortunately, we do not offer the service to leave your vehicle at the hotel. It is too challenging to complete snow removal and we need the parking for our registered guests and meeting attendees. We do... More
0
Votes
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123456
Room Tips
"Room 211 has no view."
Read review
"Use Hilton App to select your room in advance. App does not provide a map of the hotel, so it's a guess..."
Read review
"We have stayed in several rooms in this hotel and have never had issues."
Read review
"We got the king room overlooking the airport. It was a huge room and totally soundproof."
Read review
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